LG 37LD330H Commercial Mode Setup Manual
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LG 37LD330H Commercial Mode Setup Manual

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See also: Owner's Manual
© Copyright 2011, LG Electronics U.S.A., Inc.
Lodging Guest Interactive Pro:Centric™ TVs
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
32LD330H
37LD330H
EXPERIENCED INSTALLER
Commercial Mode Setup
pages 12 – 13
Cloning Information
pages 23 – 28
FTG Mode of Operation
pages 29 – 37
P/N: 206-4185 (Rev A)

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Summary of Contents for LG 37LD330H

  • Page 1 Note: Selected features shown in this guide may not be available on all models. EXPERIENCED INSTALLER Commercial Mode Setup pages 12 – 13 Cloning Information pages 23 – 28 FTG Mode of Operation pages 29 – 37 P/N: 206-4185 (Rev A) © Copyright 2011, LG Electronics U.S.A., Inc.

  • Page 2: Safety Warnings

    • Consult the dealer or an experienced radio/TV technician for help. CAUTION: Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Read these instructions. 17. Power Cord Caution: It is recommended that appliances be placed Keep these instructions. upon a dedicated circuit; that is, a single outlet circuit Heed all warnings. which powers only that appliance and has no additional outlets or branch circuits.
  • Page 4 IMPORTANT SAFETY INSTRUCTIONS 27. If you smell smoke or other odors coming from the TV or (Continued from previous page) hear strange sounds, unplug the power cord, and contact an 22. Outdoor Antenna Grounding authorized service center. If an outside antenna or cable system is connected to the 28.

  • Page 5: Table Of Contents

    Installer Menu content is intended for use primarily by qualified TV electronics technicians. • Refer to the Owner’s Manual for additional information on TV features, specifications, maintenance, and safety instructions. • For additional information, contact your LG representative. Note: Design and specifications subject to change without prior notice. 206-4185...

  • Page 6: Setup Checklist / Commercial Mode Setup Overview

    Setup Checklist / Commercial Mode Setup Overview Setup Checklist Installation and Setup Checklist Commercial Mode Setup __ Unpack TV and all accessories. __ Complete Commercial Mode Setup (configure __ Install batteries in remote control. all relevant Installer Menu items as required of __ Install TV on VESA mount or stand.

  • Page 7: Pro:centric Tv Interactive Menu Features

    Pro:Centric TV Interactive Menu Features Important: Pro:Centric operation requires that Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL be set appropriately and that the TV be in PPV or FTG Mode. The interactive Pro:Centric TV enables guests—from the comfort of their hotel rooms—to view and select from a complete listing of hotel services and amenities.

  • Page 8: Ld330H Rear Jack Panel

    LD330H Rear Jack Panel AUDIO IN (RGB/DVI) UPDATE Audio connection for Restricted to RGB or DVI device. software updates. REMOTE CONTROL OUT RESET IR output for controlling an Initiates a hardware auxiliary device. reset and switches the TV to standby. RS-232C IN (SERVICE ONLY) ..

  • Page 9: Side Connections Panel / Rf Antenna Connection

    Side Connections Panel / RF Antenna Connection Side Connections Panel USB IN Insert USB memory device for software updates, cloning purposes, or picture/music entertainment, as applicable. A/V 2 Input L/MONO-AUDIO-R IN Connect to audio output jacks on external device. For only mono audio output, connect to Left audio input.

  • Page 10: Installer Overview

    37 for information on entering FTG Mode and using the FTG Configuration Application utilities. Installer Remote The LG Installer Remote is supplied with and dedicated to operate the TV. See next page for typical key functions. Some DVD and VCR con- ALARM TIMER INPUT trols may be available for selected LG DVD/VCR products.

  • Page 11: Installer Remote Control Typical Key Functions

    Installer Remote Control Typical Key Functions The LG Installer Remote illustrated below and throughout this document shows typical remote control functions and is provided for reference only. This Installer Remote may vary from the Installer Remote supplied with the TV.

  • Page 12: Commercial Mode Setup For Master Tv

    Commercial Mode Setup for Master TV This section describes how to set up a Master TV for cloning purposes when the TV is in Pass-through Mode. Note: Disconnect all Aux inputs. Under certain conditions, Auto Tuning (Channel Search) is disabled if there is an Aux input active.

  • Page 13: Commercial Mode Setup For Master Tv

    Commercial Mode Setup for Master TV (Cont.) (Continued from previous page) 3. Run Auto Tuning (Channel Search). (continued) b) Use the Channel Edit option in the Channel Menu to edit the chan- nel lineup, as necessary, to include free to guest channels only. CHANNEL Move Enter...

  • Page 14: Installer Menu

    Installer Menu Use the Installer Menu to set up or change operational settings. Refer to the table starting on the next page for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing. Accessing the Installer Menu 1.
  • Page 15 Installer Menu (Cont.) Installer Menu Items 000 through 071 Menu Function Value Range Default Value Brief Description of Function and Comments Item INSTALLER SEQ 0 ~ 3 Leave default set to 0. POWER MANAGE 0 ~ 7 Sets number of hours of no activity before automatic shutoff. AC ON 0 / 1 Set to 1 to enable Auto Turn ON when AC power is applied.
  • Page 16 Installer Menu (Cont.) Installer Menu Items 073 through 119 Menu Function Value Range Default Value Brief Description of Function and Comments Item If set to 1 and Channel Override is 0, “NOT AVAILABLE” message is displayed CH NOT AVBLE 0 / 1 when directly accessing a channel not in the favorite Channel List.
  • Page 17 Installer Menu (Cont.) Detailed Descriptions of Installer Menu Items NOTE: For items 007, 008, and 009 For legacy reasons, the scale used is 0 – 63. The PTC software 000 - INSTALLER SEQUENCE will translate this to the 0 – 100 scale used by the TV. Specifies entry sequence to the Installer Menu.
  • Page 18 Set to 0 to disable display panel rear Component Video input jacks. Note: Multi-code remotes are not available for the current release. For additional information, contact your LG representative. 039 - REAR AUX EN. (Rear Aux Enable) Set to 1 to enable display panel rear Aux (Video 1) input. Set to 0 021 - V-CHIP (Parental Control) * to disable display panel rear Aux (Video 1) input.
  • Page 19 Installer Menu (Cont.) 053 - DIS. CH-TIME (Disable Channel-Time) 082 - CHKSM ERROR (Checksum Error) Set to 1 to disable the Channel-Time display; Channel-Time display Enforces rigid MPI checksum validation. Set to 1 for validation. will not appear. Set to 0 to enable the Channel-Time display. Set to 0 to disable (does not check checksum on MPI async port).

  • Page 20: Installer Menu

    Installer Menu (Cont.) 098 - PRO:CENTRIC 106 - ASP RATIO LOCK (Aspect Ratio Lock) Selects the Pro:Centric Mode. Set to 0 (default) to disable Set to 1 to retain previous aspect ratio with power off. Set to 0 to Pro:Centric operation. Set to 1 for Flash Mode. Set to 2 for GEM retain default aspect ratio with power off.

  • Page 21: Tv Setup Menus Overview

    TV Setup Menus Overview On-screen setup menus control the features of the TV. Press MENU on the Installer Remote to access the TV setup menus, and set the TV features to the desired configuration for the end user. CHANNEL PICTURE TIME AUDIO LOCK...

  • Page 22: Adding Channel Icons / Custom Channel Labels (2-5-4 + Menu Mode)

    Adding Channel Icons / Custom Channel Labels (2-5-4 + MENU Mode) Editing/Adding Channel Icons and/or Labels Editing and adding the labels can only be done if there are channels entered into the TV’s Channel Map either during If there is no pre-assigned icon, you can make a custom Commercial Mode Setup (see pages 12 to 13), by cloning, channel label of up to seven (7) characters to help identify or by using some PPV providers’...

  • Page 23: Cloning Overview / Clonable Menu Features

    Cloning Overview / Clonable Menu Features IMPORTANT CLONING INFORMATION There are three options for cloning a Master Before you begin cloning: TV Setup: • Complete the Commercial Mode Setup for Master TV procedure on • Using a USB memory device pages 12 to 13.

  • Page 24: Cloning Procedures

    Cloning Procedures Learning / Teaching a Master TV Setup using a USB Memory Device USB Cloning Notes • Read the IMPORTANT CLONING INFORMATION on page 23 before beginning any cloning procedures. • You may edit a filename as part of the Learning procedure; however, a file with edited contents will not be recognized.

  • Page 25: Learning / Teaching A Master Tv Setup Using A Tll-1100A Clone Programmer

    Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using a TLL-1100A Clone Programmer Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs, as this will damage the clone programmer and the PPV card. Cloning is accomplished using the TV/ TLL-1100A Clone clone programmer MPI ports for com-...

  • Page 26: A Tll-1100A Clone Programmer

    Since the TLL-1100A’s time cannot be set directly, the current time needs to (6) DISPLAY CLONE SETUP be copied from an LG TV equipped with an enabled MPI port. CLONE CLOCK = XX:XX After the time is copied to the TLL-1100A clone programmer, the current time CLOCK = XX:XX will be maintained and can then be transferred to another TV.

  • Page 27: Learning / Teaching A Master Tv Setup Using An Lt2002 Clone Programmer

    Cloning Procedures (Cont.) Learning / Teaching a Master TV Setup using an LT2002 Clone Programmer Warning: Do not connect a clone programmer to a PPV card installed in the Master or Target TVs, as this will damage the clone programmer and the PPV card. Cloning is accomplished using the TV/clone programmer MPI ports for communication (see figure).

  • Page 28: Cloning Procedures

    Since the LT2002’s time cannot be set directly, the current time needs to be TO CHANGE MENU ITEMS, PRESS CHANNEL KEYS OR DIGITS. copied from an LG TV equipped with an enabled MPI port. TO EXECUTE ITEM, PRESS ON/OFF, POWER, OR ENTER.

  • Page 29: Ftg Mode Of Operation

    User Guide for further information. While the TV is in FTG Mode: • Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only. • Any FTG configuration changes must be made in the FTG Configuration Application. FTG Channel Map Configuration and FTG Installer Menu Configuration Utilities enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as necessary.

  • Page 30: Creating An Fma Configuration File Using The Ftg Configuration Application

    5. Load default Installer Menu settings for the LD330H TV: • Click the down arrow at the right of the Chassis field under Installer Menu Templates, and select 32/37LD330H from the drop-down list of available models. • Click the Load button.

  • Page 31: Teaching Fma Configuration To A Tv

    FTG Mode of Operation (Cont.) Teaching FMA Configuration to a TV This procedure describes how to “Teach” an FMA Configuration file from a USB memory device to a TV. Ensure you have completed the procedure on the previous page to create the FMA Configuration file before proceeding with the steps below.

  • Page 32: Learning An Fma Configuration File From A Tv

    FTG Mode of Operation (Cont.) Learning an FMA Configuration File from a TV To ensure that Pro:Idiom decryption is enabled, it is recommended that you create an FMA Configuration file using the FTG Configuration Application as described on page 30. However, if necessary, this option enables you to save (Learn) an FMA Configuration file from an LD330H TV to a USB memory device.

  • Page 33: Optional Manual Configuration / Setup For A Tv

    FTG Mode of Operation (Cont.) Optional Manual Configuration / Setup for a TV The manual configuration procedures below should only be performed if you do not know the RF channels at the site and need to “Learn” the FMA Configuration file from an LD330H TV as described on the previous page.

  • Page 34: Ftg Configuration Application Utilities Overview

    FTG Configuration Application Utilities Overview FTG Channel Map Configuration Utility The FTG Channel Map Configuration Utility enables you to build a Channel Map with logical channel numbers. Note: Write, Read, and Learn functions in the FTG Channel Map Configuration Utility are used for local FTG configuration of TVs that support a direct connection to a PC.

  • Page 35: Ftg Channel Map Editor

    FTG Configuration Application Utilities Overview (Cont.) FTG Channel Map Editor The FTG Channel Map Editor shows a single Logical Channel’s Data and the FTG Channel Map. LOGICAL CHANNEL MAPPING CUSTOM CHANNEL LABELS/ICONS SET CHANNEL ATTRIBUTES Select a Logical Channel number, then Enter custom labels and select icons by Check/select Encrypted, OSD, assign it the RF, Major, and Minor chan-...

  • Page 36: Ftg Installer Menu Configuration Utility

    FTG Configuration Application Utilities Overview (Cont.) FTG Installer Menu Configuration Utility Note: Write, Read, Learn, and IR Remote Access functions in the FTG Installer Menu Configuration Utility are used for local FTG configuration of TVs that support a direct connection to a PC. These functions are not applicable to the process of creating an FMA Configuration file to be used with LD330H TVs.

  • Page 37: Fma Configuration Utility

    FTG Configuration Application Utilities Overview (Cont.) FMA Configuration Utility Note: FMA Write, Read, Clock, Broadcast, Firmware, and IP Communication functions in the FMA Configuration Utility are used to configure control equipment (Example: FMA-LG101) at the hotel/institution head end. These functions are not applicable to the process of creating an FMA Configuration file to be used with LD330H TVs.

  • Page 38: Device

    Reference: Upgrading TV/PTC Software using a USB Memory Device Checking the Software Versions xxLD330H PTC INSTALLER MENU You can check the software versions of the TV by Typical TV accessing the Installer Menu with the Installer Remote: Installer Menu Press MENU repeatedly until the on-screen setup 000 INSTALLER SEQ menus lock up, and then press 9-8-7-6 + ENTER.

  • Page 39: Device

    Reference: Downloading a Splash Screen using a USB Memory Device TV Software Update (Expert) TV S The followin Select the fi or press EX The following update files are found in the USB device. Splash Screen Image File Guidelines Select the file you want to apply to update this TV USB Download Menu or press EXIT to cancel the update.

  • Page 40: Power Consumption Settings

    Reference: Power Consumption Settings The following tables assume Installer Menu item 099 BACK LIGHTING is set as shown below (default value is 100). 32LD330H 37LD330H Item 099 Power Power Back Lighting Percent Percent Consumption Consumption (Static) Savings Savings (Watts) (Watts) 72.97...

  • Page 41: Tv Camport Auto Sense Operation

    Reference: TV Camport Auto Sense Operation The Camport Auto Sense function is enabled when: CAMPORT (Side Video) Functionality Control 1. Installer Menu item 034 CAMPORT EN is set to 1 AND Item 034 Item 040 Side (AV IN 2) 2. Installer Menu item 040 AUTO CAMPORT is enabled (1). CAMPORT EN AUTO CAMPORT Video Operation...

  • Page 42: Tv Aux Input Configuration

    Reference: TV Aux Input Configuration ENABLE MPI DATA MPI DATA DATA STATUS DIRECT ACCESS START AUX STATUS TYPE TYPE 0xD2 Tuning DATA STATUS SOURCE Installer Menu 0x41 SOURCES CURRENT AV TYPE 0x0D ASSIGN- ENABLED (R/W) SOURCE (R) MENT SOURCE (R) OLD_ OLD_ Source...

  • Page 43: Resetting A Tv To Pass-Through Mode

    Reference: Resetting a TV to Pass-through Mode This section describes how you can reset a TV that is currently in FTG Mode to Pass-through Mode. Note that the reset to Pass-through Mode will also restore all factory default settings on the TV. There are three options for resetting Pass-through Mode on TVs that are in FTG Mode.

  • Page 44: Troubleshooting

    Wrong battery polarity. Check that “+” and “-” match in battery compartment. Too much light in room. Dim room light. Wrong Installer Remote. Requires compatible Installer Remote. Contact your LG dealer. Picture Reception Normal picture, Audio muted. Press MUTE or use Volume Up key to increase sound level.

  • Page 45: Troubleshooting Flow Chart

    Troubleshooting (Cont.) Troubleshooting Flow Chart Controller Quick Check STATUS Plug into AC connected LED on PTC to AC Power outlet. Board Power? blinking? Cycle the power by removing and reconnecting the AC Power cord. Then, observe POWER LED on front of TV. POWER Bad Analog or LED lit?

  • Page 46: Commercial Mode Check / Ftg Operation

    Troubleshooting (Cont.) Commercial Mode Check / FTG Operation Troubleshooting Commercial Mode Check Press POWER on Installer Remote. responded? Leave the TV set ON. Go to Installer Menu by pressing MENU until the on-screen setup menus lock up (i.e., stop responding). stopped Stopped TV is in...

  • Page 47: Clone Programmer Troubleshooting

    Then redo Learn/Teach. (Learning usually takes about 90 seconds; Teaching usually takes 3 to 4 minutes.) Remote does not operate Wrong Installer Remote. Only use an LG Installer Remote to operate clone programmer clone programmer. with TV. Clone menu does not dis- MPI cord not connected.

  • Page 48: Glossary Of Terms

    Glossary of Terms A list of definitions for some of the words found in this guide. 75 OHM RF CABLE COMPOSITE VIDEO PHYSICAL CHANNEL NUMBER The wire that comes from an off-air Typical video jack, uses one wire for The actual channel number. Analog antenna or cable service provider.

  • Page 49: Document Revision History / Notes

    Document Revision History / Notes Document Revision History Date Description May 2011 Revision A: New document Product documentation is available online at: www.LGsolutions.com/products. From the Products page, select TVs, Systems & Solutions, then LCD TVs, then the applicable TV. Click the Literature & Downloads tab at the bottom of the TV page, and select the required document(s) from the Downloads list.

  • Page 50: Back Cover

    For Customer Support/Service, please call: 1-888-865-3026 www.LGsolutions.com Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric is a trademark of LG Electronics U.S.A., Inc. All other trademarks or registered trademarks are the property of their respective owners. 206-4185 © Copyright 2011, LG Electronics U.S.A., Inc.

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