Polycom SoundStation IP 3000 Administration Manual
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Polycom SoundStation IP 3000 Administration Manual

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Summary of Contents for Polycom SoundStation IP 3000

  • Page 1 Administrators Guide...

  • Page 2: Table Of Contents

    Table of Contents Introduction ......................1 Overview ....................... 1 Typical Deployment ..................... 1 Features ....................... 2 Call Features ......................2 Dialing By IP Address .................. 2 Dialing Phone Numbers Using a Gatekeeper ..........2 Dialing Phone Numbers Without a Gatekeeper ..........2 Preparing For Installation ................
  • Page 3 Updating ....................... 15 Updating In Automatic Configuration Mode ............15 Manual Update of Configuration Data Only ............15 Manual Update of Both Configuration Data and Application ......16 Appendix: A ......................17 Gatekeeper Registration Details................17 Restarts ....................... 17 Special features ....................18 Statistics ......................

  • Page 5: Introduction

    Introduction This Administrators Guide outlines the This guide is for System Administrators or key features of the SoundStation IP Network Administrators who will deploy 3000 conference phone and gives and support this product in their networks. step-by-step instructions for installation To use this guide, you should have a and configuration.

  • Page 6: Features

    DTMF (Dual-Tone Multi-Frequency)   to 3500 Hz Real-time Call Statistics  Full Duplex/Echo Cancellation,  LCD or Web-based configuration  Clarity® by Polycom options Silence Suppression  Time/Date synchronization  Comfort Noise Generation with SNTP server.  User-Selectable Ringer tones Local phone book - accessible ...

  • Page 7: Preparing For Installation

    Preparing For Installation The SoundStation IP 3000 can be The configuration mode should be chosen configured in one of two modes including before installing the phone. automatic configuration “plug and play” (which is the default) or manual configuration. Automatic Configuration “Plug and Play” To use the SoundStation IP 3000 in automatic configuration, you must have: Note: The DHCP and TFTP servers...

  • Page 8: Tftp Server Configuration

    TFTP Server Configuration The configuration file and/or binary software loads for the phone need to be stored in the root directory of the TFTP server. Typical filenames are : Configuration file : plcmvoip.cfg  Binary image : S010203V2123.bin  Manual Configuration To use the Manual Configuration mode, first disable Auto Configuration as described in the Disabling Auto...

  • Page 9: Installation

    Installation The SoundStation IP 3000 ships with the following items. One 6 Foot Long Ethernet Cable SoundStation IP 3000 One Power Cord Installation Instructions and Users Guide One Power Interface Module One 25 Foot Long RJ45 Keyed Cable Quick Reference Card Warranty Card One Power Brick Figure 2 - Connecting the SoundStation IP 3000...

  • Page 10: Configuration

    Configuration SoundStation IP 3000 configuration may User  Administrator be managed locally at the phone or  remotely over a network using a Web Administrative privileges are obtained browser. The system offers two levels through a login process that requires of configuration privileges: an administrative password.

  • Page 11: Local Configuration

    Local Configuration ��������� ���������� �������� ����������� ������������������ ������������ ������������� ��������������� ��������������� ������������������� ������������������ ����������������������� ������������������ �������������������� ����������������������� ����������������� ����������������������������� ���������������� ������������������� To enter the Administration �������������������������� ������������ Configuration menu: ����������������������������� Press the Menu hardkey ��������������������������������� ������������������������������� Admin Setup Select ������������������ �����������������������������������...

  • Page 12: Web Administration User Interface

    Web Administration User Interface Remote administration may be performed All the configuration options accessible by using a web browser. This requires via the LCD/Key pad interface are either Netscape Navigator Version 4.76 also accessible via this Web interface. or higher, or Microsoft Internet Explorer The diagnostics menu supports Version 5.01 or higher.
  • Page 13 Parameter User Administrator Available Default Comment Controlled Controlled Options Value Ethernet Port Configuration Auto Auto 100-FDX, 100-HDX 10-FDX, 10-HDX GW0/GW1/GW2 Enter IP address(es) - Local # Extension assigned to phone User ID Enter User Alias SS IP Mac address UserID assigned to phone Time Server 192.5.41.209 IP address of SNTP server...

  • Page 14: Restoring Default Configuration

    Restoring the Default Configuration To change the current setting to the default configuration, (either through Caution: When this option is invoked all the LCD or via the web) follow the the current settings will be lost including all the entries in the phone book. steps outlined below.
  • Page 15 A sample file with the configuration information is shown in below: # plcmvoip.cfg - V 2.3 11/4/02 # Polycom Incorporated. 1565 Barber Lane, Milpitas CA 95035; www.polycom.com; 1-800-polycom # SSIP 3000 configuration file - template # Use Notepad to edit this file...

  • Page 16: Disabling Auto Configuration

    Disabling Auto Configuration Auto Configuration can be disabled. the device. If no new parameters are Disabling Auto Configuration must be configured, it will use the parameters last done on the phone and applies to that obtained from the TFTP server. device only.

  • Page 17: Static Ip Configuration

    Static IP Configuration Static IP Configuration Via Web Browser To initiate Static IP configuration, DHCP Launch a browser on a device that must first be Disabled. can communicate with the SoundStation IP 3000. Press the Menu Key. Enter the IP address of the Scroll down to Admin Setup SoundStation IP 3000 in the and press Select.

  • Page 18: Precedence Bit Setting

    Precedence Bit Settings Precedence bits are part of the type of Precedence bits may be set to a value any- service (TOS) byte in an IP packet. where between 0 and 7. SoundStation IP SoundStation IP 3000 will set these bits 3000 uses a default value of 5.

  • Page 19: Updating

    Updating The SoundStation IP 3000 can be updated as follows: Configuration data only  Configuration data and application  The update process may be performed automatically or manually. Updating in Automatic Configuration Mode If the SoundStation IP 3000 is configured After an update, the new version number for Auto Configuration, it will, on every of the Application and boot files associated...

  • Page 20: Manual Update Of Both Configuration Data And Application

    The TFTP address from which the The TFTP address from which the configuration information will be configuration information will be downloaded from is displayed. downloaded from is displayed. Confirm Press if that IP address is Enter a new address if the displayed correct, or enter a new address by address is incorrect.

  • Page 21: Appendix: A

    Appendix: A Gatekeeper Registration Details The SoundStation IP 3000 is able to register with a Gatekeeper. This behavior is the default and needs to be deactivated if necessary. The phone sends the following alias information in an H.323 Registration Request message to the Gatekeeper: H323-Identification E.164 This value is determined by...

  • Page 22: Special Features

    Special Features SoundStation IP 3000 recognizes several special key sequences that are not available through the regular user interfaces to allow special features to be invoked. The following describes the commands that may be entered from the keyboard . Keyboard Command Accessible State Feature Description In Idle state...

  • Page 23: Appendix B: Start Up

    Appendix B: Start Up When the SoundStation IP Power On 3000 is powered up, it will follow the Start-Up Sequence illustrated in the associated diagram. DHCP Yes /No? Get Params From DHCP Use Auto Config Alt TFTP set? TFTP (address) Use local config from DHCP Get Plcmvoip.cfg...

  • Page 24: Appendix C: Troubleshooting

    Appendix C: Troubleshooting Below are some suggestions for troubleshooting the phone. ‘Obtaining IP’ Address LCD/LED Not On Message Never Goes Away Make sure the SoundStation IP 3000 is SoundStation IP 3000 is set up for DHCP plugged in properly and power is applied. and is unable to contact the DHCP server.

  • Page 25: Appendix D: Status Messages

    This section summarizes the messages that are displayed on the SoundStation IP 3000. Message Phone State Notes Polycom, Inc. Copyright 2001 About 15 seconds after power up Initialization in Progress After Power up and during boot load This message will be displayed while the boot code is loading.
  • Page 27 ® ® Polycom , SoundStation , and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. ©2002 Polycom, Inc. All Rights Reserved. 3810-07140-001 Rev C...

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