Samsung EK-GC120BKAVZW User Manual page 127

Troubleshooting
When the photo is too bright
• Turn the flash off. (p. 38)
• Adjust the ISO sensitivity. (p. 39)
• Adjust the exposure value. (p. 41)
When the photo is too dark
• Turn the flash on. (p. 38)
• Adjust the ISO sensitivity. (p. 39)
• Adjust the exposure value. (p. 41)
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you
set for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled,
you must enter the PIN supplied with the SIM card. You can disable this feature by using
the Lock SIM card menu.
• PUK: Your SIM card is blocked, usually as a result of entering your PIN incorrectly several
times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied
with the SIM card. For details, contact your service provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception.
Move to another area and try again.
• You cannot access some options without a subscription. Contact your service provider
for more details.
The lens barrel does not retract even when the power is off
When you turn the power off while holding the lens barrel, the lens barrel may not be able
to retract into the body. If this happens, do not force the lens barrel into the body. Take the
device to your local Samsung Service Center.
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