Technical Support - VTech Thomas & Friends Sodor Fun Time Station User Manual

1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the product still does not work, replace batteries with an entire new
set.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a
service representative will be happy to help you.
For information on this product's warranty, please call VTech
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada.

TECHNICAL SUPPORT

If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services
Department with any problems and/or suggestions that you might have.
A support representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
• The name of your product or model number (the model number is
typically located on the back or bottom of your product).
• The actual error message or problem you are experiencing.
• The actions you took right before the error message or problem
occurred.
Internet: www.vtechkids.com
Phone:
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
at
®
9