Troubleshooting - VTech Text & Chat Walkie-Talkies User Manual

TROUBLESHOOTING

Review this section if you experience difficulty operating the Text & Chat
Walkie-Talkies™.
Problem
Your Text & Chat
Walkie-Talkies™
stop working or do
not turn on
You cannot chat
with friends, send or
receive messages
Communication
disturbed by
unwanted signals
Possible cause
Incorrect battery polarities
Weak batteries
The operating
temperature is out of the
working range
You and your friends are
not in the same group
The volume level is too
low
The Talk Button is
inadvertently being
pressed
The receiving signal
is weak due to a large
obstructing object
Excessive radio
interference on a
particular channel
Weak batteries
Excessive radio
interference on a
particular channel
Interference from
electronic devices such
as a computer or TV
Correction
Ensure that the batteries
are installed correctly
Replace with new batteries
Do not use the unit in
extreme temperatures
Check to make sure that
all users are in the same
group number
Increase the volume level
Release the Talk Button
Avoid operating the walkie-
talkies too far apart if there
are large objects that will
interfere with the signal
Switch to another group
Replace with new batteries
Switch to another group
Turn the devices that may
be interfering off or move
farther away from the
devices
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