Appendix A: Frequently Asked Questions - AMD M3A78-EMH HDMI User Manual

Appendix A: Frequently Asked Questions

I tried to log into RAIDXpert but my browser showed the message "cannot
be displayed." What is the problem?
The browser decided prematurely that RAIDXpert was not responding. Click
the Refresh button. This action usually brings up the login screen.
I can access the Host PC over my company's intranet. But I can't access it
from an outside Internet connection. How do I make the Internet connection
work?
This condition is not related to the Host PC or RAIDXpert, but is due to your
firewall and network connection protocol. Contact your MIS Administrator.
Why do I have to use a different IP address when I access the Host PC over
the network?
Computers on a TCP/IP network are identified by their IP addresses. When
you work on the Host PC, you use 127.0.0.1, which is the IP address for
"home" or "this computer". When you access the Host PC from a different
computer, you must enter the Host PC's IP address as the network knows it,
such as 192.168.1.33.
How can I be sure everything is working OK by using RAIDXpert?
One way to do this is through Event Notification. RAIDXpert will report
events to you in the form of email and popup messages. You might only
select Warning and Error events, so that you only receive messages when
something is wrong. See "Setting up Event Notification" on page 38.
Another method is to periodically log into RAIDXpert and check the Status of
your logical drives.
What happens if a logical drive goes critical?
This condition is caused by a failed physical drive. Depending on your Event
Notification settings, RAIDXpert will send you and email message and
display a popup message indicating the critical condition.
An amber ! icon will appear over the Logical Drive View
Drive
If a spare drive is available, the logical drive will begin to rebuild
automatically. If there is no spare drive, you must identify the failed physical
drive and replace it.
See "Managing a Critical or Offline Logical Drive" on page 86. Also refer to
your system User Manual for more information.
icons. The Event Log will post a logical drive critical entry.
109
and Logical