D-Link DWA-556 User Manual page 43

Section 5 - Troubleshooting
• In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the settings for the
wireless clients and access points. The SSID factory default setting for D-Link products is default.
• In Ad-Hoc mode, both wireless clients will need to have the same SSID. Please note that it might be necessary
to set up one client to establish a BSS (Basic Service Set) and wait briefly before setting up other clients. This
prevents several clients from trying to establish a BSS at the same time, which can result in multiple singular
BSSs being established, rather than a single BSS with multiple clients associated to it.
• Check that the Network Connection for the wireless client is configured properly. Select AP (Infrastructure)
when connecting to an access point and select Ad-Hoc mode when connecting without an access point.
Double-click on the WLAN icon in the taskbar > click on Configuration to change the settings for the wireless
adapter.
• If Security is enabled, make sure that the correct encryption keys are entered on both the DWA-556 and the access
point. Double-click on the WLAN icon in the taskbar > click Encryption. Check to see that the key selected is set
to the same key as other devices on the network.
7. How can I troubleshoot distance issues using the DWA-556?
• Move the DWA-556 and Access Point or Wireless router into the same room and then test the wireless connection.
• Change the channel of the Access Point.
• Move devices within the line of sight.
D-Link DWA-556 User Manual 43