Dell PowerEdge C8000 Hardware Owner's Manual
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Dell PowerEdge C8000 Hardware Owner's Manual

Dell PowerEdge C8000 Hardware Owner's Manual

Dell poweredge c8000 hardware owner's manual
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Dell PowerEdge C8000
Hardware Owner's
Manual
Regulatory Model: B10S
Regulatory Type: B10S001

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Summary of Contents for Dell PowerEdge C8000

  • Page 1 Dell PowerEdge C8000 Hardware Owner’s Manual Regulatory Model: B10S Regulatory Type: B10S001...
  • Page 2 Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

  • Page 3: Table Of Contents

    Contents About the System ....Accessing System Features During Startup ..Front-Panel Features and Indicators ..Back-Panel Features and Indicators .
  • Page 4 IOH Core Error ....SB Error ..... . . POST Start Event .
  • Page 5 PCI Configuration ....USB Configuration ....Security Menu .
  • Page 6 Power Sled ..... . . Inside a Power Sled ....Removing a Power Sled .
  • Page 7 Troubleshooting a Serial I/O Device ..Troubleshooting a NIC ....Troubleshooting a Wet Enclosure .
  • Page 8 ..... . Contacting Dell ....

  • Page 9: About The System

    C8000XD storage sleds. A mixed sled enclosure can support a mixture of differing sled types. To function as a system, a compute sled is inserted into the PowerEdge C8000 server enclosure that supports fans and optional power sleds. The fans are shared resources of the sleds in the PowerEdge C8000 server enclosure.

  • Page 10: Accessing System Features During Startup

    Accessing System Features During Startup The following keystrokes provide access to system features during startup. The SAS/SATA card or PXE hotkey support are available only in the BIOS boot mode. Hotkey function is not available in the Unified Extensible Firmware Interface (UEFI) boot mode. Keystroke Description <F2>...

  • Page 11: Front-Panel Features And Indicators

    Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Feature Icon Description 1, 2, 3, Sled bays Installs up to five C8220X compute sleds, 4, 7, 8, ten C8220 compute sleds, five C8000XD 9, 10 sleds, or a mixture of differing sled types. NOTE: The sled bays must always be populated with either a sled or a sled blank...

  • Page 12: Back-Panel Features And Indicators

    Item Feature Icon Description Thermal sensor Monitors the inlet ambient temperature. Ethernet connector Embedded 10/100 Mbit NIC connector. NIC link/activity Indicates state of the network link and indicator activity. Back-Panel Features and Indicators Figure 1-2. Back-Panel Features and Indicators Item Feature Icon Description...
  • Page 13 Item Feature Icon Description AC power sockets Connect the power cables to these power sockets. When connected to a power source, main power is automatically distributed to the enclosure. NOTE: Always connect the enclosure's AC power sockets to a single power source, switch, or PDU.

  • Page 14: Server Enclosure Indicator Codes

    Server Enclosure Indicator Codes The indicators on the front and back of the server enclosure displays operational status of the enclosure, fan modules, and chassis controller boards. Figure 1-3. Server Enclosure Front-Panel Indicators Item Indicator Color Status Indicator Code Chassis status Green Solid Indicates a valid power source is...
  • Page 15 Figure 1-4. Server Enclosure Back-Panel Indicators Item Indicator Color Status Indicator Code Power/event Green Solid Indicates a valid power source is indicator connected to the server enclosure and that the enclosure is operational and power is applied to the fan controller board. Green Blinking Power is connected to the...

  • Page 16: Nic Indicator Codes

    Item Indicator Color Status Indicator Code Fan 3 and 4 Amber Blinking Indicates a fault event occurred in fault indicator fans 3 and 4. Fans 3 and 4 are operational. Fan 5 and 6 Amber Blinking Indicates a fault event occurred in fault indicator fans 5 and 6.
  • Page 17 Figure 1-6. NIC Indicators (BMC management port) link indicator activity indicator Indicator Status Indicator Code Link indicator Blinking amber Linking at 10 Mbps port speed Blinking green Linking at 100 Mbps port speed (maximum) Activity Solid green No activity indicator Blinking green Transmit or receive activity Idle...

  • Page 18: Sled Bay Numbering

    Sled Bay Numbering The front of the server enclosure is divided into ten vertical bays. A C8220 single-wide compute sled or a power sled occupies one sled bay in the server enclosure and a C8220X double-wide compute sled or C8000XD storage sled occupies two sled bays in the server enclosure.

  • Page 19: Fan Bay Numbering

    Fan Bay Numbering The back of the PowerEdge C8000 server enclosure includes three hot- swappable fan modules that provide the system with redundant cooling source. Each fan module contains two cooling fans. All three fan modules must be installed at all times to ensure proper cooling.

  • Page 20: Sled Module Configuration

    Sled Module Configuration The following illustrations are sample sled module configurations available on the PowerEdge C8000 server enclosure. Figure 1-9. Sample Sled Module Configuration — C8220 Single-Wide Compute Sleds Figure 1-10. Sample Sled Module Configuration — C8220X Double-Wide Compute Sleds Figure 1-11.

  • Page 21: Sled Features

    Sled Features Power Sleds You can install up to two hot-swappable power sleds in the server enclosure. Each power sled installs up to two 1400 W power supply modules that are capable of delivering 2800 W power to the server enclosure at an input range of 200-240 V.
  • Page 22 Item Indicator, Button, or Icon Description Connector PSU1/3 status The PSU1/3 status indicator lights green indicator indicating that a valid power source is connected to the power supply and that power supply is operational. The PSU1/3 status indicator lights amber indicating a problem with the PSU module.

  • Page 23: Compute Sleds

    Compute Sleds The PowerEdge C8000 server enclosure holds up to ten single-wide compute sleds or five double-wide compute sleds. Each compute sled is equivalent to a standard server built with a processor(s), memory, network interface, baseboard management controller, and local hard-drive storage.
  • Page 24 Item Indicator, Button, or Icon Description Connector Power on indicator/ The power-on indicator lights when the power button sled power is on. The power-on indicator lights amber when the system critical event occurs. The power button turns the compute sled NOTE: When powering on the sled, the video monitor can take from several...
  • Page 25 Double-Wide Compute Sled The C8220X double-wide compute sled includes two types of configuration, a double-wide compute sled with front-access 2.5-inch hot-plug hard-drives and a double-wide compute sled with general-purpose graphics processing unit (GPGPU). Figure 1-14. Sled Features — C8220X Double-Wide Compute Sled with Front-Access Hot-Plug Hard-Drives Item Indicator, Button, or...
  • Page 26 Item Indicator, Button, or Icon Description Connector Sled release latch Press to release the sled from the enclosure. Power on indicator/ The power-on indicator lights when the power button sled power is on. The power-on indicator lights amber when the system critical event occurs. The power button turns the compute sled NOTE: When powering on the sled, the...
  • Page 27 Item Indicator, Button, or Icon Description Connector Sled identification Lights blue to identify a particular sled indicator and system board. Handle Hold to pull the sled from the enclosure. Figure 1-15. Sled Features — C8220X Double-Wide Compute Sled with GPGPU Item Indicator, Button, or Icon...
  • Page 28 Item Indicator, Button, or Icon Description Connector Power on indicator/ The power-on indicator lights when the power button sled power is on. The power-on indicator lights amber when the system critical event occurs. The power button turns the compute sled NOTE: When powering on the sled, the video monitor can take from several...

  • Page 29: Storage Sleds

    Storage Sleds The C8000XD storage sled is a direct attached storage for the server enclosure. The storage sled provides dedicated data storage to a C8220X sled or C8220 sled in the server enclosure. Each storage sled supports up to a maximum of 12 x 3.5-inch/2.5-inch hard-drives or 24 x 2.5-inch SSD hard- drives.
  • Page 30 Item Indicator, Button, or Icon Description Connector 4, 8 Sled power/status The power-on indicator lights green indicator when the sled power is on and power is applied to the SAS expander board. The power-on indicator alternately lights green and blinks amber when a critical event occurs.

  • Page 31: Service Tag

    Service Tag The following illustrations provide location of the Service Tag number on the server enclosure and sled modules. Figure 1-17. Service Tag Location for Server Enclosure with 8 C8220 Single-Wide Compute Sleds About the System...
  • Page 32 Figure 1-18. Service Tag Location for Server Enclosure with 4 C8220X Double-Wide Compute Sleds Figure 1-19. Service Tag Location for C8220 Single-Wide Compute Sled About the System...
  • Page 33 Figure 1-20. Service Tag Location for C8220X Double-Wide Compute Sled with 3.5-inch (4-Drive Bay) Hard-Drives Figure 1-21. Service Tag Location for C8220X Double-Wide Compute Sled with 2.5-inch (8-Drive Bay) Hard-Drives About the System...
  • Page 34 Figure 1-22. Service Tag Location for C8220X Double-Wide Compute Sled with GPGPU Figure 1-23. Service Tag Location for C8000XD Storage Sled About the System...

  • Page 35: Post Error Codes

    POST Error Codes Collecting System Event Log for Investigation Whenever possible, the system BIOS will output the current boot progress codes on the video screen. Progress codes are 32-bit quantities plus optional data. The 32-bit numbers include class, subclass, and operation information. The class and subclass fields point to the type of hardware that is being initialized.
  • Page 36 Error Error Message Response Error Cause Corrective Actions Code 0012h Local Console Pause Video device See "Troubleshooting the Output Error initialization Video Subsystem" on failed page 166. If the problem persists, see "Getting Help" on page 187. 0013h ISA IO Pause ISA device See "Troubleshooting...
  • Page 37 Error Error Message Response Error Cause Corrective Actions Code 0019h USB Read Error Pause USB port See "Troubleshooting a USB initialization Device" on page 166. failed If the problem persists, see "Getting Help" on page 187. 001Ah USB Write Error Pause USB port See "Troubleshooting a USB initialization...
  • Page 38 Error Error Message Response Error Cause Corrective Actions Code 0020h Keyboard Stuck Pause Keyboard key Disconnect and reconnect the Key Error stuck the keyboard to the compute sled. If the problem persists, see "Getting Help" on page 187. 0021h Keyboard Pause Keyboard Disconnect and reconnect the...
  • Page 39 Error Error Message Response Error Cause Corrective Actions Code 0027h PCI IO Pause PCI device See "Troubleshooting Controller Error initialization Expansion Cards" on failed page 177. If the problem persists, see "Getting Help" on page 187. 0028h PCI IO Read Pause PCI device See "Troubleshooting...
  • Page 40 Error Error Message Response Error Cause Corrective Actions Code 002Eh Microcode Pause Processor Check microcode. A BIOS Update Error microcode update is required. update error If the problem persists, see "Getting Help" on page 187. 002Fh No Microcode Pause Processor Ensure that your processors Be Updated microcode load...
  • Page 41 Error Error Message Response Error Cause Corrective Actions Code 8015h SATA 3 Device Pause SATA 3 device Check if the SATA port 3 is Not Found not found enabled. See "SATA Configuration" on page 83. Install a SATA device to SATA port 3.
  • Page 42 Error Error Message Response Error Cause Corrective Actions Code 8020h Supervisor and Pause Supervisor and Reset password. See the User Passwords User Passwords compute sled’s have been have been documentation for more cleared cleared information. If the problem persists, see "Getting Help"...

  • Page 43: System Event Log

    System Event Log Processor Error Message: “Processor Sensor, IERR error, Processor 1” Table 1-1. Processor Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Processor Sensor Number...

  • Page 44: Memory Ecc

    Memory Ecc Message: “Memory Sensor, Correctable ECC error, SBE warning threshold, CPU1 DIMM_A1” Table 1-2. Memory ECC Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Memory Sensor Number...
  • Page 45 Table 1-2. Memory ECC Byte Field Value Description Event Data2 Bit 7:4 0x00: SBE warning threshold 0x01: SBE critical threshold 0x0F: Unspecified Bit 3:0 0x00: CPU1 DIMM A1-8 slots (1~8) 0x01: CPU2 DIMM B1-8 slots (9~16) 0x02: CPU3 DIMM C1-8 slots (17~24) 0x03: CPU4 DIMM D1-8 slots (25~32) And so on…...

  • Page 46: Pcie Error

    PCIe Error Message: “Critical Interrupt Sensor, PCI PERR, Device#, Function#, Bus# ” Table 1-3. PCIe Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Critical Interrupt Sensor Number...

  • Page 47: Ioh Core Error

    IOH Core Error Message: “Critical Interrupt Sensor, Fatal Error, xxxx bit, QPI[0] Error ” Table 1-4. IOH Core Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type OEM Defined Interrupt...

  • Page 48: Sb Error

    SB Error Message: “Critical Interrupt Sensor, Correctable, MCU Parity Error ” Table 1-5. SB Error Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type Critical Interrupt Sensor Number...

  • Page 49: Post Start Event

    POST Start Event Message: “System Event, POST starts with BIOS xx.xx.xx” Table 1-6. POST Start Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number...

  • Page 50: Post End Event

    POST End Event Table 1-7. POST End Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number POST End (depend on platform) Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 = Event Type Code...

  • Page 51: Post Error Code Event

    POST Error Code Event Message: “System Firmware Progress, POST error code: UBLBh.” Table 1-8. POST Error Code Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Firmware Progress Sensor Number...

  • Page 52: Bios Recovery Event

    BIOS Recovery Event Table 1-9. BIOS Recovery Event Byte Field Value Description NetFunLun Platform Event Command Generator ID Generated by BIOS Event Message Format Event Message Format Revision. Version 04h for this specification Sensor Type System Event Sensor Number BIOS Recovery fail (depend on platform) Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 =...

  • Page 53: Sel Generator Id

    Table 1-10. BIOS Recovery Event Byte Field Value Description Event Direction Event Type Bit 7: 0 = Assert Event Bit 6: 0 = Event Type Code Event Data1 01h: OEM ME fail Event Event Data2 01h:ME fail Event Data3 FFh: Not Present SEL Generator ID Table 1-11.

  • Page 54: Bmc

    The following table includes an overview of the system sensors. In the Offset column: • SI = Sensor Initialization • SC = Sensor Capabilities • AM = Assertion Mask • DM = Deassertion Mask • RM = Reading Mask • TM = Settable/Readable Threshold Mask Table 1-12.
  • Page 55 Table 1-13. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number CPU ERR2 Processor (07h) Sensor-specific SI: 01h (6Fh) SC: 40h AM: 0001h DM: 0000h RM: 0001h 12V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh...
  • Page 56 Table 1-14. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number 3.3V Standby Voltage (02h) Threshold (01h) SI: 7Fh SC: 59h AM: 7A95h DM: 7A95h TM: 3F3Fh Battery low Battery (29h) Sensor-specific SI: 67h (6Fh) SC: 40h AM: 0001h DM: 0000h RM: 0001h...
  • Page 57 Table 1-15. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number DIMM ZONE 1 Temperature (01h) Threshold (01h) SI: 7Fh Temp SC: 68h AM: 0A80h DM: 0A80h TM: 3838h DIMM ZONE 1 Temperature (01h) Threshold (01h) SI: 7Fh Temp SC: 68h AM: 0A80h...
  • Page 58 Table 1-16. Sensor Summary (continued) Sensor Sensor Name Sensor Type Event/Reading Type Offset Number Soft Reset System Boot/ Sensor-specific SI: 01h Restart Initiated (6Fh) SC: 40h (1Dh) AM: 0004h DM: 0000h RM: 0004h AC lost Power Unit (09h) Sensor-specific SI: 01h (6Fh) SC: 40h AM: 0010h...

  • Page 59: Other Information You May Need

    The Baseboard Management Controller Guide provides information about installing and using the systems management utility. This document is available online at support.dell.com/manuals. NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents. About the System...
  • Page 60 About the System...

  • Page 61: Using The System Setup Program

    Using the System Setup Program The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardware •...

  • Page 62: System Setup Options At Boot

    • When changing the password or making other changes to the security setup NOTE: Only items in brackets [ ] can be modified, Items that are not in brackets are display only. System Setup Options at Boot You can initiate Setup by pressing the respective key during the POST: Keystroke Description <F2>...

  • Page 63: General Help

    General Help In addition to the Item Specific Help window, the Setup Utility also provides a General Help screen. This screen can be called up from any menu by pressing <F1>. The General Help screen lists the legend keys with their corresponding alternates and functions.
  • Page 64 Enabling and Configuring Console Redirection Via COM1 To activate console redirection via COM1, you must configure the following settings: 1 Connect the serial cable to the serial port and host system. See "Compute Sleds" on page 23 for the location of the serial port on the sled. 2 Press <F2>...
  • Page 65 5 In the Remote Access Configuration screen, verify the following settings: • Remote Access: Enabled • Serial port number: COM2 as SOL • Serial Port Mode: 115200 8,n,1 • Flow Control: None • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration"...
  • Page 66 • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration" on page 99 for details. Make sure the last four options syncs with the host and client. 6 In the Server screen, select BMC LAN Configuration and press <Enter>. 7 In the BMC LAN Configuration screen, verify the following settings: •...
  • Page 67 • Redirection After BIOS POST: Always • Terminal Type: ANSI See "Remote Access Configuration" on page 99 for details. Make sure the last four options syncs with the host and client. 6 In the Server screen, select BMC LAN Configuration and press <Enter>. 7 In the BMC LAN Configuration screen, verify the following settings: •...

  • Page 68: Main Menu

    Main Menu The main menu displays information about your system boards and BIOS. Main Screen NOTE: Press <Alt><H> to enter the BIOS debug mode and reset the BIOS to default settings. NOTE: The options for the System Setup program change based on the system configuration.

  • Page 69: System Settings

    System Settings Option Description System Date Scroll to this item to adjust the date. Use <Enter>, <Tab> or <Shift><Tab> to select a field. Use [+] or [-] to configure system date. System Time Scroll to this item to adjust the time. Use <Enter>, <Tab>...
  • Page 70 Option Description Processor Core Displays the processor core. System Memory Size Displays total memory size installed on the system board. System Memory Speed Displays the maximum speed of your system memory. System Memory Voltage Displays the maximum voltage of your system memory. Using the System Setup Program...

  • Page 71: Advanced Menu

    Advanced Menu The advanced menu displays a table of items that defines advanced information about your system. Scroll to this item and press <Enter> to view the following screen. CAUTION: Making incorrect settings to items on these pages may cause the system to malfunction.

  • Page 72: Power Management

    Power Management Scroll to this item and press <Enter> to view the following screen. Power Management Option Description Power Management Select a system power management mode. (OS Control default) • Maximum Performance: Sets the system power management to maximum performance. •...
  • Page 73 Option Description CPU Power Capping Select a processor performance state (P-state). Options are (P-State 0 default) [P-State 0], [P-State 1], [P-State 2], [P-State 3] and [P-state 4]. NOTE: This option is enabled when Power Management is set to OS Control mode. Chassis Power Press <Enter>...
  • Page 74 Chassis Power Management Scroll to this item and press <Enter> to view the following screen. Chassis Power Management Option Description Chassis PSU Press <Enter> to configure the chassis power supply. Configuration This option provides management and monitoring of the PSUs and allows you to set the minimum PSU requirements for the server.
  • Page 75 Chassis PSU Configuration Scroll to this item and press <Enter> to view the following screen. Chassis PSU Configuration Option Description Required Power Supplies Select the number of power supplies to provide load-shared (1 default) power to run the sleds in the enclosure. Options are [1], [2], [3], and [4].
  • Page 76 Power Capping Scroll to this item and press <Enter> to view the following screen. Power Capping Option Description Chassis Level Capping Enables or disables chassis level capping. (Disabled default) Sled Power Capping Specify the maximum amount of power to be consumed by (0 default) the sled.
  • Page 77 Emergency Throttling Scroll to this item and press <Enter> to view the following screen. Emergency Throttling Option Description Sled Level Policy Select a sled level policy when an emergency throttle event (Chassis Level default) is triggered. • Chassis Level: Overrides the chassis level policy for a specific server.

  • Page 78: Cpu Configuration

    Option Description Chassis Level Policy Select a chassis level policy when an emergency throttle (Throttling default) event is triggered. This option can be configured when the Sled Level Policy is set as Chassis Level. • Throttling: Allows chassis sled throttling when an emergency throttle event is triggered.
  • Page 79 Option Description Frequency Ratio Sets the frequency multipliers as maximum level. (Auto default) Max CPUID Value Some OS, which is (NT4), fails if the value returned in Limit EAX is > 3 when CPUID instruction is executed with (Disabled default) EAX=0.
  • Page 80 Option Description Direct Cache Access Enables or disables the direct cache access. (Enabled default) Hyper-Threading Enables or disables the Hyper-Threading technology. Technology (Enabled default) Prefetch Configuration Press <Enter> to configure the prefetch settings. Prefetch Configuration Scroll to this item and press <Enter> to view the following screen. Prefetch Configuration Option Description...

  • Page 81: Memory Configuration

    Option Description Hardware Prefetcher Enables or disables the speculative unit within the (Enabled default) processor(s). DCU Streamer Enables or disables Data Cache Unit (DCU) streamer Prefetcher prefetcher. (Enabled default) DCU IP Prefetcher Enables or disables DCU IP Prefetcher. (Enabled default) Memory Configuration Scroll to this item and press <Enter>...
  • Page 82 Option Description Memory Turbo Mode Enables or disables the memory turbo mode. (Disabled default) Memory Throttling Mode Enables or disables the memory to run in closed-loop (Enabled default) thermal throttling mode. Memory Operating Mode Select the type of memory operation if a valid memory (Optimizer Mode default) configuration is installed.

  • Page 83: Sata Configuration

    SATA Configuration Scroll to this item and press <Enter> to view the following screen. Using the System Setup Program...
  • Page 84 SATA Configuration Option Description Embedded SATA Select an operation mode for the onboard SATA controller. Controller • Off: Disables the SATA controller. This token applies to (AHCI default) the first onboard SATA controller. • IDE: Enables the SATA controller to run in IDE mode. Sets the device class code as IDE and uses PCI IRQ (referred as Native mode).
  • Page 85 Option Description SATA Port 2 When set to off, turns off the 3rd Serial ATA drive (Auto default) controller. When set to auto, enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error if not present).

  • Page 86: Pci Configuration

    PCI Configuration Scroll to this item and press <Enter> to view the following screen. PCI Configuration Option Description Embedded Network Devices Press <Enter> to configure available network drives. NIC Enumeration Select a LAN boot ROM option. (Onboard default) • Onboard: Uses the PXE boot on NICs to boot the system.
  • Page 87 Option Description PCI Slot Configuration Press <Enter> to configure PCI Express devices. NOTE: When you install a MIC GPGPU card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option. PCIe Generation Select a PCI signaling rate. (Gen3 default) •...
  • Page 88 Embedded Network Devices Scroll to this item and press <Enter> to view the following screen. Using the System Setup Program...
  • Page 89 Embedded Network Devices Option Description Embedded NIC1 Enables or disables the onboard NIC1 controller. (Enabled with PXE • Enabled with PXE: Allows you to enable the system’s default) primary embedded NIC (full function), including its PXE boot-ROM. • Enabled without PXE: Allows you to enable the system’s primary embedded NIC only.
  • Page 90 Option Description Gateway Sets the IP gateway for the static IP address. Target IP Sets the name for the target IP . Target IP Address Sets the target’s IP address. Target Port Sets the target port. Boot LUN Sets the hexadecimal representation of LU number. CHAP Type Select CHAP type.
  • Page 91 Active State Power Management Configuration Scroll to this item and press <Enter> to view the following screen. Active State Power Management Configuration Option Description PCIe Slot ASPM Select an active state power management (ASPM) (Disabled default) protocol for the PCI Express slot. Options are [Disabled], [L0], [L1], [L0 &...
  • Page 92 PCI Slot Configuration Scroll to this item and press <Enter> to view the following screen. PCI Slot Configuration Option Description PCIe Slot1 Enables or disables the PCIe slot1. Options are (Enabled default) [Disabled], [Enabled], [Enabled without OPROM]. NOTE: When you install a MIC GPGPU card in the C8220X sled, BIOS automatically enables the PCI memory 64-bit decode option.

  • Page 93: Usb Configuration

    USB Configuration Scroll to this item and press <Enter> to view the following screen. USB Configuration Option Description Embedded USB Enables or disables the onboard USB controller at system Controller startup. (Enabled default) USB Port with BMC Enables or disables internal USB port with BMC support. (Enabled default) External USB Port1 Enables or disables the external USB port1.

  • Page 94: Security Menu

    Security Menu The security menu enables you to set the security parameters. Scroll to this item and press <Enter> to view the following screen. Security Settings Option Description Supervisor Password Indicates whether a supervisor password has been set. If the password has been installed, Installed displays. If not, Not Installed displays.
  • Page 95 Option Description Change Supervisor You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility. Note, the Change User Password option only appears after a Supervisor password has been set.

  • Page 96: Server Menu

    Server Menu The server menu enables you to configure compute sled parameters. Scroll to this item and press <Enter> to view the following screen. Server Settings Option Description Status of BMC Displays BMC status. IPMI Specification Version Displays the Intelligent Platform Management Interface (IPMI) firmware version number.
  • Page 97 Option Description ACPI SPMI Table When enabled, BIOS enables Advanced Configuration (Enabled default) and Power Interface (ACPI) Service Processor Management Interface (SPMI) table for IPMI driver installation. When disabled, BIOS disables the ACPI SPMI table for BMC ROM update. Set BMC LAN Press <Enter>...
  • Page 98 Set BMC LAN Configuration Scroll to this item and press <Enter> to view the following screen. Set BMC LAN Configuration Option Description Channel Number Displays the channel number used for BMC LAN. Channel Number Status Displays the BMC channel number status. BMC LAN Port Set the BMC management port to dedicated or shared Configuration...
  • Page 99 Option Description Gateway Address Sets the IP gateway for the static IP address. IPv6 Mode Enables or disables the IPv6 internet protocol support. (Disabled default) If set to enabled, configure the IPv6 prefix, IP and gateway addresses. Remote Access Configuration Scroll to this item and press <Enter>...
  • Page 100 Option Description Serial port number Select a serial port for console redirection. (COM1 default) • COM1: Enables console redirection via COM1. See token D7h. • COM2 as SOL: Enables console redirection via COM2. Serial Port Address Specifies the base I/O port address of the serial port. (3F8h/2F8h default) •...

  • Page 101: View System Log

    View System Log Scroll to this item and press <Enter> to view the following screen. View System Log Option Description View BMC SEL Event View all events in the BMC system event log. Clear BMC SEL Event Deletes all records in the BMC system event log. Using the System Setup Program...

  • Page 102: Boot Menu

    Boot Menu The boot menu enables you to set POST boot parameters. Scroll to this item and press <Enter> to view the following screen. Boot Settings Option Description Quiet Boot Enable this item to display the splash or summary (Enabled default) screen, rather than the detail of the POST flow.
  • Page 103 Option Description Boot Mode (BIOS default) Select a system boot mode. • BIOS: The standard BIOS-level boot interface • UEFI: An enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. Boot Type Order Press <Enter>...

  • Page 104: Exit Menu

    Exit Menu Scroll to this item and press <Enter> to view the following screen. Exit Options Option Description Save Changes and Exit Highlight this item and press <Enter> to save any changes that you have made in the Setup utility and exit the Setup utility.
  • Page 105 Option Description Save Changes Select this item and press <Enter> to save changes you have made without leaving the setup utility. Discard Changes Select this item and press <Enter> to discard any changes you have made without leaving the setup utility.

  • Page 106: Command Line Interfaces For System Setup Options

    Command Line Interfaces for System Setup Options The options in the System Setup menu allows you to control the System Configuration Utility (syscfg). This utility is included in the Dell OpenManage Deployment Toolkit (DTK). See the Deployment Toolkit Version 1.3 User's Guide for additional information about installing and using the DTK utilities, and the Deployment Toolkit Version 1.3 Command Line Interface Reference Guide...
  • Page 107 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0052 For the next system boot, set the IPL priority to: hard disk then option ROMs (if the devices are available). 0053 For the next system boot, set the IPL priority to: Network, hard disk, RAID,USB storage, CD/DVD- ROM (if the devices are available).
  • Page 108 (continued) Table 2-1. D4 Token Table Token Setup Option Description 00BB Embedded NIC2 Enables the onboard NIC2 controller, but disables the NIC associated PXE or RPL boot-ROM. 00BC Embedded NIC2 Enables the onboard NIC2 controller (full-function), including its PXE boot-ROM. 00BF Remote Access Disables serial console redirection.
  • Page 109 (continued) Table 2-1. D4 Token Table Token Setup Option Description 011B SATA Port2 Turns off the 3rd Serial ATA drive controller. 011C SATA Port2 Enables BIOS support for the 3rd Serial ATA drive controller (enabled if present, POST error appears if not present).
  • Page 110 (continued) Table 2-1. D4 Token Table Token Setup Option Description 013F Memory When enabled, memory remapping relocates memory Remapping space (3GB - 4 GB) to the space above 4 GB. (3GB~4GB) 0140 Execute-Disable When disabled, the Intel processors supporting the (XD) Bit XD feature reports the support to the operating Capability...
  • Page 111 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0173 Hardware Disables the processor’s HW prefetcher.. Prefetcher 0174 Hardware Enables the processor’s HW prefetcher.. Prefetcher 0178 Remote Access Enables serial console redirection. 0189 External USB Allows you to electrically disable the external USB PORT2 connector 2.
  • Page 112 (continued) Table 2-1. D4 Token Table Token Setup Option Description 01DA Embedded NIC1 Enables NIC1 with iSCSI Remote Boot. 01DB Embedded NIC2 Enables NIC2 with iSCSI Remote Boot. 01EA Turbo Mode Disables memory turbo mode. It disables the processor core to increase its frequency. 01EB Turbo Mode Enables memory turbo mode.
  • Page 113 (continued) Table 2-1. D4 Token Table Token Setup Option Description 022E Boot Mode Enables booting to legacy mode, ensures compatibility with operating systems that do not support UEFI. 0231 Active Processor Four cores of the processor are enabled This applies to Cores Quad-core processors only.
  • Page 114 (continued) Table 2-1. D4 Token Table Token Setup Option Description 0260 Advanced ECC Selects Advanced ECC (i.e. Lockstep, Chipkill) as the Mode memory operating mode. 026A Coherent HT Sets to support HyperTransport 1 specification. Link Speed 026B Coherent HT Sets to support HyperTransport 3 specification. Link Speed 026E Active Processor...
  • Page 115 (continued) Table 2-1. D4 Token Table Token Setup Option Description 02A9 DRAM Prefetcher Disables DRAM references from triggering DRAM prefetch requests. 02AA DRAM Prefetcher Turns on the DRAM prefetch unit in the Northbridge. 02AB HW Prefetch Disables hardware prefetcher from considering Training on SW software prefetches when detecting strides for prefetch requests.
  • Page 116 (continued) Table 2-1. D4 Token Table Token Setup Option Description 02CA QPI Bandwidth Sets to I/O for I/O-intensive applications. Priority 02CE DCU IP Enables the DCU IP Prefetcher. (default) Prefetcher 02CF DCU IP Disables the DCU IP Prefetcher. Prefetcher 401A Terminal Type The BIOS console redirection, if enabled, operates in VT100 emulation model.
  • Page 117 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4027 Manufacturing Disables the manufacturing mode to bypass POST Mode tasks/memory tests and F1/F2 prompts on specific error messages. Used by manufacturers only and is not for general use. 4033 Serial Port Mode Console Redirection baud rate is set to 115,200 bits per second.
  • Page 118 (continued) Table 2-1. D4 Token Table Token Setup Option Description 480C L3 Cache Power Disable the clock stop for an idle subcache. Control 480D L3 Cache Power Enable the clock stop for an idle subcache. Control 480E C7 State Disables the processor C7 state. Do at your own risk. When you disable this option, a warning appears in the BIOS Setup help text and a pop up message appears when this option is changing.
  • Page 119 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4823 Memory Detects the memory running speed from H/W Frequency designed (SPD, memory population). 4824 Memory Sets memory running speed up to 800MHz. Frequency 4825 Memory Sets memory running speed up to 1066MHz. Frequency 4826 Memory...
  • Page 120 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4831 HDD Security Unlocks the security freeze lock on all hard-drives. Erase 4832 AHCI-AMD Supports AMD inbox AHCI driver. 4833 AHCI-MS Supports Microsoft inbox AHCI driver. 4834 Embedded SATA Sets the SATA link rate at maximum rate speed of Link Rate 6.0 Gbps.
  • Page 121 (continued) Table 2-1. D4 Token Table Token Setup Option Description 484A Onboard LAN Controls the level of ASPM supported to onboard ASPM LAN. L0s entry downstream enabled. 484B Onboard LAN Controls the level of ASPM supported to onboard ASPM LAN. L0s entry downstream and L1 enabled. 484C Mezzanine Slot Controls the level of ASPM supported on Mezzanine...
  • Page 122 (continued) Table 2-1. D4 Token Table Token Setup Option Description 485A Sets PXE boot from Add-on NIC adapter to onboard Enumeration NIC. 485B PCIe Generation Sets the PCI signaling rate at Gen3 8.0 Gigabits bandwidth. 485C PCIe Generation Sets the PCI signaling rate at Gen2 5.0 Gigabits bandwidth.
  • Page 123 (continued) Table 2-1. D4 Token Table Token Setup Option Description 487A PCIe Slot2 Allows you to electrically enable PCIe Slot2. 487B PCIe Slot3 Allows you to electrically disable PCIe Slot3. 487C PCIe Slot3 Allows you to electrically enable PCIe Slot3. 487D PCIe Slot4 Allows you to electrically disable PCIe Slot4.
  • Page 124 (continued) Table 2-1. D4 Token Table Token Setup Option Description 4895 5th Boot Device Sets the hard-drive as the 5th boot device. 4896 5th Boot Device Sets RAID as the 5th boot device. 4897 5th Boot Device Sets a USB storage device as the 5th boot device. 4898 5th Boot Device Sets the CD/DVD ROM as thes 5th boot device.
  • Page 125 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48AF VT-UTF8 Combo Disables VT-UTF8 Combination Key Support for Key Support ANSI/VT100 terminals. 48B0 VT-UTF8 Combo Enables VT-UTF8 Combination Key Support for Key Support ANSI/VT100 terminals. 48B1 Event logging Disables BIOS to log system events to BMC, errors include ECC/PCI/PCIe/HT…etc.
  • Page 126 Requests a energy efficiency settings of SETUP values on the next boot. 48DD Requests HPCC efficiency settings of SETUP values on the next boot. Dell will provide the settings before A-can BIOS. 48DE Shell Requests the uEFI Shell as first boot device on the next boot.
  • Page 127 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48E7 Use HDD2 as the 1st PXE boot device on the next boot. 48E8 Use HDD3 as the 1st PXE boot device on the next boot. 48E9 Use HDD4 as the 1st PXE boot device on the next boot.
  • Page 128 (continued) Table 2-1. D4 Token Table Token Setup Option Description 48F7 Use RAID HDD12 as the 1st PXE boot device on the next boot. 48F8 Use RAID HDD13 as the 1st PXE boot device on the next boot. 48F9 Use RAID HDD14 as the 1st PXE boot device on the next boot.

  • Page 129: Ipmi Command List

    IPMI Command List The following tables include all commands defined in the IPMI v2.0 specifications. All mandatory commands and some optional functions are supported. Special functions beyond the scope of IPMI v2.0 are implemented as original equipment manufacturer (OEM) commands. In the O/M column: •...
  • Page 130 (continued) Table 2-2. IPMI Device Global Commands (NetFn: 0x06H) Command NetFn Code IPMI 2.0 BMC Get Configurable Commands 0x0C Get Configurable Command Sub-functions App 0x0Dh Set Command Enables 0x60h Get Command Enables 0x61h Set Command Sub-function Enables 0x62h Get Command Sub-function Enables 0x63h Get OEM NetFn IANA Support 0x64h...
  • Page 131 (continued) Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) Command NetFn Code IPMI2.0 BMC Get BT Interface Capabilities 0x36h Get System GUID 0x37h Set System Info Parameters 0x58h Get System Info Parameters 0x59h Get Channel Authentication Capabilities 0x38h Get Session Challenge 0x39h Activate Session Command...
  • Page 132 (continued) Table 2-5. BMC Device and Messaging Commands (NetFn: 0x 06H) Command NetFn Code IPMI2.0 BMC Get Channel Payload Version 0x4Fh Get Channel OEM Payload Info 0x50h Master Write-Read I2C 0x52h Get Channel Cipher Suites 0x54h Suspend/Resume Payload Encryption 0x55h Set Channel Security Keys 0x56h Get System Interface Capabilities...
  • Page 133 Table 2-7. Event Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Set Event Receiver 0x00h Get Event Receiver 0x01h Platform Event 0x02h Table 2-8. PEF/PET Alerting Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Get PEF Capabilities 0x10h Arm PEF Postpone Timer 0x11h Set PEF Configuration Parameters 0x12h...
  • Page 134 (continued) Table 2-10. Sensory Device Commands (NetFn: 0x04H) Command NetFn Code IPMI2.0 Get Sensor Event Enable 0x29h Set Sensor Reading and Event Status 0x30h Re-arm Sensor Events 0x2Ah Get Sensor Event Status 0x2Bh Get Sensor Reading 0x2Dh Set Sensor Type 0x2Eh Get Sensor Type 0x2Fh...
  • Page 135 (continued) Table 2-12. SDR Repository Commands (NetFn: 0x0AH) Command NetFn Code IPMI2.0 Set SDR Repository Time Storage 0x29h Enter SDR Repository Update Mode Storage 0x2Ah Exit SDR Repository Update Mode Storage 0x2Bh Run Initialization Agent Storage 0x2Ch Table 2-13. SEL Commands (NetFn: 0x40H) Command NetFn Code...
  • Page 136 Table 2-14. LAN Device Commands (NetFn: 0x0CH) Command NetFn Code IPMI2.0 Set LAN Configuration Parameters Transport 0x01h (Note: Parameter 9 and 25 are not supported.) Get LAN Configuration Parameters Transport 0x02h (Note: Parameter 9 and 25 are not supported.) Suspend BMC ARP Transport 0x03h Get IP/UDP/RMCP Statistics Transport 0x04h...
  • Page 137 Table 2-16. Command Forwarding Commands (NetFn: 0x0CH) Command NetFn Code IPMI2.0 Forwarded Command Transport 0x30h Set Forwarded Commands Transport 0x31h Get Forwarded Commands Transport 0x32h Enable Forwarded Commands Transport 0x33h Table 2-17. Firmware Update Commands (NetFn: 0x08H) Command NetFn Code IPMI2.0 Firmware Update Phase 1 Firmware 0x10h...

  • Page 138: Power Management Settings

    Power Management Settings The system BIOS provides various options for power settings to help you save energy, maximize system performance. The following table provides a guide for power management settings. Table 2-19. Power Management Settings System Setup Maximum Energy Efficiency Performance (48DB) (48DC) Setup Page...
  • Page 139 (continued) Table 2-19. Power Management Settings System Setup Maximum Energy Efficiency Performance (48DB) (48DC) Setup Page Setting Option Option Token Token Memory Memory Frequency Auto 4823 800 MHz 4824 Configuration Memory Turbo Mode Enabled 4821 Disabled 4820 Memory Throttling Disabled 4828 Enabled 4829...
  • Page 140 Using the System Setup Program...

  • Page 141: Installing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 142: Recommended Tools

    • Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

  • Page 143: Inside The System

    Inside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized is not covered by warranty.

  • Page 144: Sled Blank

    Sled Blank CAUTION: To ensure proper airflow in the system, if a module is removed it should be immediately replaced with another sled or sled blank. Removing a Sled Blank Press the release latches and slide the blank out of the enclosure. See Figure 3-2.

  • Page 145: Compute Sleds

    Compute Sleds Removing a Compute Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 146: Installing A Compute Sled

    handle release latch Figure 3-4. Removing and Installing a C8220X Compute Sled handle release latch Installing a Compute Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 147: Storage Sled

    Storage Sled Removing a Storage Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 148: Installing A Storage Sled

    Throttling reduces power consumption of the sled modules by changing the processor duty cycle, thereby reducing sled performance. When a throttling event occurs the event is logged in the System Event Log (SEL). See the Using the Baseboard Management Controller Guide at support.dell.com/manuals for more information. Installing System Components...
  • Page 149 • The following table lists the supported configuration where power supply redundancy is guaranteed. NOTE: Configurations higher than indicated in the table may change the power supply mode to non-redundant. In non-redundant mode, if the power requirement exceeds the installed system power capacity, BIOS will throttle the processors. If CPU power capping is enabled, throttling can occur on processors that exceed the cap value.

  • Page 150: Inside A Power Sled

    Inside a Power Sled Figure 3-6. Inside a Power Sled PSU2/4 module assembly 2, 4 AC power cable front power distribution board PSU1/3 module assembly back power distribution board power interposer board back power distribution board power distribution cables signal cable front power distribution board LED cable signal cable...
  • Page 151 WARNING: The PSU modules in the power sled may produce high voltages and energy hazards, which can cause bodily harm. Only trained service technicians are authorized to remove any components inside the power sled. WARNING: To reduce the risk of personal injury from hot surfaces, observe the thermal labels on each PSU module.

  • Page 152: Installing A Power Sled

    Figure 3-7. Removing and Installing a Power Sled handle release latch Installing a Power Sled CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 153: Removing The Psu1/3 Module Assembly

    Removing the PSU1/3 Module Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
  • Page 154 PSU power cable PSU1/3 module assembly thumbscrews (2) air baffle Figure 3-9. Cable Routing for PSU1/3 Module Assembly PSU1/3 status indicator PSU2/4 status indicator power connector on PSU2/4 module power connector on PSU1/3 module power cable PSU LED connector on power interposer board PSU LED connector on power interposer board...

  • Page 155: Installing The Psu1/3 Module Assembly

    Installing the PSU1/3 Module Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 156: Installing The Psu2/4 Module Assembly

    4 Lift the module assembly from the sled tray and then disconnect the power cable from the power supply. See Figure 3-10. 5 Remove the module assembly from the sled tray. See Figure 3-10. Figure 3-10. Removing and Installing a PSU2/4 Module Assembly PSU power cable screw thumbscrew...

  • Page 157: Removing The Psu Module

    3 Slide the module assembly forward until the metal guides engage into the slots on the PSU bracket and ensure that the module assembly is fully seated into the front power distribution board. NOTE: Make sure the air baffle is properly seated and the power cable is neatly tucked into place.

  • Page 158: Installing The Psu Module

    Figure 3-11. Removing and Installing a PSU Module handle PSU module PSU bracket release lever Installing the PSU Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 159: Fan Modules

    Fan Modules The PowerEdge C8000 server enclosure includes three pairs of hot-swappable fan modules that provide the system with redundant cooling source. Each fan module contains two separate cooling fans. All three fan modules must be installed at all times to ensure proper cooling.

  • Page 160: Installing A Fan Module

    Figure 3-12. Removing and Installing the Fan Module fan module thumbscrews (2) Installing a Fan Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 161: Front Panel Board

    Front Panel Board Removing the Front Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 162: Installing The Front Panel Board

    3 Disconnect the front panel board cable. See Figure 3-14. 4 Remove the front panel board from the enclosure. See Figure 3-14. Figure 3-14. Removing and Installing the Front Panel Board front panel board front panel board cable Installing the Front Panel Board CAUTION: Many repairs may only be done by a certified service technician.

  • Page 163: Fan Controller Board

    Fan Controller Board Removing the Fan Controller Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

  • Page 164: Installing The Fan Controller Board

    If you are installing a new fan controller board, prior to upgrading your system, download and install the latest fan controller board firmware version from support.dell.com. Follow the instructions included in the file download to install the update on your system.

  • Page 165: Troubleshooting

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 166: Troubleshooting System Startup Failure

    • If the system does not power on, check the LED display. If the power LED is not on, you may not be receiving AC power. Check the AC power cord to make sure that it is securely connected. Troubleshooting System Startup Failure If your system halts during startup, especially after installing an operating system or reconfiguring your system’s hardware, check for invalid memory configurations.

  • Page 167: Troubleshooting A Serial I/O Device

    5 If another sled is installed, connect the USB device to the sled. If the USB device works with a different sled, the first sled may be faulty. If the problem is resolved, replace the faulty keyboard/mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the other USB devices attached to the system.

  • Page 168: Troubleshooting A Nic

    Troubleshooting a NIC 1 Restart the compute sled and check for any system messages pertaining to the NIC controller. 2 Check the appropriate indicator on the NIC connector. See "NIC Indicator Codes" on page 16. • If the link indicator does not light, check all cable connections. •...

  • Page 169: Troubleshooting A Wet Enclosure

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 170: Troubleshooting A Damaged Enclosure

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 171: Troubleshooting Enclosure Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 172 Table 4-1. Fan Module Thermal Behavior Per Sled Fan Module BMC (Processor/Memory)/Server Enclosure Temperature Status Status OK/OK OK/Fail Fail/OK Fail/Fail Two fan After 10 After 10 After 10 After 10 modules fail minutes of minutes of minutes of minutes of system system system...

  • Page 173: Troubleshooting The Power Sled

    Troubleshooting the Power Sled CAUTION: Remove and replace one PSU module at a time. Leave a failed PSU module installed in the power sled until you are ready to replace it. Operating the system with a power sled removed for extended periods of time can cause the system to overheat.

  • Page 174: Troubleshooting Sled Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 175 5 Remove the sled from the enclosure. See "Removing a Compute Sled" on page 145. See the compute sled’s documentation for more information. 6 Check the memory channels and ensure that they are populated correctly. 7 Reseat the memory modules in their sockets. See the compute sled’s documentation for more information.

  • Page 176: Troubleshooting A Hard-Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 177: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 178: Troubleshooting The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 179: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 180: Irq Assignment Conflicts

    IRQ Assignment Conflicts Most PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously. To avoid this type of conflict, see the documentation for each PCI device for specific IRQ requirements. IRQ Line Assignment IRQ Line Assignment IRQ0...

  • Page 181: Jumpers And Connectors

    Jumpers and Connectors This section describes the connectors on the various boards in the server enclosure. Server Enclosure Boards The server enclosure has three system boards that make up its building block. • Front Panel Board • Fan Controller Board •...

  • Page 182: Fan Controller Board Connectors

    power/event LED system identification LED thermal sensor front panel connector 10/100 Mbit NIC LAN port LAN activity LED Fan Controller Board Connectors Figure 5-2. Fan Controller Board Connectors fan 3 fault LED fan 2 fault LED fan 1 fault LED Service mode button PDU PMBus connector 10/100 Mbit NIC LAN port...

  • Page 183: Power Management Board Connectors

    Power Management Board Connectors Figure 5-3. Front View of the Power Management Board front panel board connector power bus bar system fan connector power connector (debug-use only) power bus bar fan controller board connector Figure 5-4. Back View of the Power Management Board node power distribution board connectors 1-10 Jumpers and Connectors...

  • Page 184: Power Sled Boards

    Power Sled Boards The power sled has three system boards that make up its building block. • Front power distribution board • Back power distribution board • Power interposer board Power Distribution Boards Connectors Each power sled has one to two power distribution boards. Figure 5-5.
  • Page 185 Figure 5-6. Back Power Distribution Board Connectors power distribution board power distribution board connector connector DC power connector DC power connector signal connector power distribution board connector power distribution board power supply module connector connector Jumpers and Connectors...

  • Page 186: Power Interposer Board Connectors

    Power Interposer Board Connectors Figure 5-7. Power Interposer Board Connectors PSU LED connector front power distribution board signal connector back power distribution board signal connector Jumpers and Connectors...

  • Page 187: Contacting Dell

    NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.
  • Page 188 Getting Help...
  • Page 189 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\Zeus\for dell\C8000\C8000_HOM_bk0IX.fm Index about the system, 9 fan bay numbering, 19 fan controller board connectors, 182 installing, 164 removing, 163 command line interfaces, 106 fan module compute sled installing, 160 installing, 146 removing, 159 removing, 145 features...
  • Page 190 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\Zeus\for dell\C8000\C8000_HOM_bk0IX.fm front-panel chassis status, 14 power sled boards front-panel NIC link/activity, 14 power distribution boards, 184 management port, 16 power interposer board, 186 power, 30 PSU module power/event, 14 installing, 158 system identity, 30 removing, 157...
  • Page 191 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\Zeus\for dell\C8000\C8000_HOM_bk0IX.fm system setup active state power management safety, 165 configuration, 91 server enclosure boards, 181 BMC LAN configuration, 98 fan controller board, 182 chassis power management, 74 front panel board, 181 chassis PSU configuration, 75 power management board, 183...
  • Page 192 FILE LOCATION: D:\Projects\User Guide\Server\Dell\Zeus\HOM\Zeus\for dell\C8000\C8000_HOM_bk0IX.fm troubleshooting damaged enclosure, 170 enclosure components, 171 expansion cards, 177 external connections, 166 fan modules, 171 hard-drive, 176 memory, 174 NIC, 168 power sled, 173 power supplies, 173 processors, 177 serial device, 167 sled components, 174...

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