Problems After Changing The Network Encryption Key - NETGEAR XAV5004 - POWERLINE AV 500 ADAPTER User Manual

XAV5004 Powerline AV 500 Adapter User Manual
Table 1.
Problem
Ethernet LED is not
blinking.
Problem using the reset
or Security button.

Problems after Changing the Network Encryption Key

If your Powerline devices stop communicating after you have used the NETGEAR XAV5004
Powerline Utility, it is probably because the encryption key is not the same for every
Powerline device on your Powerline network. To fix this problem:
1. Make sure all Powerline devices are plugged in.
2. Use the Powerline utility to set the encryption key for all remote Powerline devices (the ones
that are not directly connected to the computer that you are using).
3. Use the Powerline utility to set the encryption key for the local Powerline device (the one that
is connected to the computer you are using).
Recommendation
There is no data traffic. Make sure that:
• Your router and modem are switched on and that the Ethernet cable that
came in the box is connected to the Powerline adapter port and a router LAN
port.
• The PC connected directly to the router can access the Internet.
The Factory Reset and Security buttons are located on the back panel of the
Powerline adapter.
• Pressing the Factory Reset button longer than 2 seconds will not reset the
device.
• Pressing the Security button longer than 2 seconds will not activate security.
Chapter 3. Troubleshooting | 23