A Device Driver Must Be Reinstalled; Obtaining Microsoft Device Drivers; Obtaining Hp Device Drivers - HP 4310s - ProBook - Core 2 Duo 2.1 GHz User Manual

A device driver must be reinstalled

Obtaining Microsoft device drivers

You can obtain the latest Windows device drivers by using Microsoft® Update. This Windows feature
can be set to automatically check for and install updates for your hardware drivers, as well as for the
Windows operating system and other Microsoft products.
To use Microsoft Update:
1. Open your Internet browser and go to http://www.microsoft.com.
2. Click Security & Updates.
3. Click Microsoft Update to get the latest updates for your computer operating system, programs,
and hardware.
4. Follow the on-screen instructions to install Microsoft Update.
5. Click Change settings and select a time for Microsoft Update to check for updates to the Windows
operating system and other Microsoft products.
6. If prompted to do so, restart your computer.

Obtaining HP device drivers

Follow either of the following procedures to obtain HP device drivers.
To use the HP Update Utility:
1. Select Start > All Programs > HP > HP Update.
2. On the HP Welcome screen, click Settings, and then select a time when the utility should check
for software updates on the Web.
3. Click Next to immediately check for HP software updates.
To use the HP Web site:
1. Open your Internet browser, and go to http://www.hp.com/support, and select your country or
region.
2. Click the option for software and driver downloads, and then type your computer model number in
the search box, and then press enter.
– or –
If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and follow
the instructions provided. Proceed to step 6.
3. Click your specific product from the models listed.
4. Click the Windows XP operating system.
5. When the list of drivers is displayed, click an updated driver to open a window containing additional
information.
6. Click Install now to install the updated driver.
36 Chapter 7 Troubleshooting