Troubleshooting - Yamaha MCX-C15 - MusicCAST Network Audio Player Install Manual

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not
listed below or if the instruction below does not help, stop using this unit and disconnect the power cord, then
contact the nearest authorized YAMAHA dealer or service center.
Problem
The client does
not output any
sound.
You cannot
start playback
on the client.
Playback from
the client skips.
Playback on the
client skips or
pauses.
The client does
not play back
some songs
displayed in the
song selection
menus.
You cannot
select an
external input
on the server
from the client.
56

TROUBLESHOOTING

Cause
The volume setting of the
client is low.
The speakers are not connected
correctly to the MCX-CA15.
The server is turned off.
The server's hard disk drive
does not contain any songs that
have been completely encoded
to MP3 format.
The song stored on the server
has not yet been converted to
MP3 format.
The network is extremely
congested.
You are using close to the
maximum number of clients
and simultaneously playing,
storing, or editing on the
server.
The server is currently
recording the song selected for
playback.
The server is recording from an
external source.
Remedy
Increase the volume setting.
Check the connections between
the MCX-CA15 and the speakers.
Turn on the server.
Wait until the server completes
encoding songs to MP3. Register
songs stored from external
components to the library, or wait
for the MP3 encoding process to
complete.
Wait until the song has been
converted to MP3 format (until
the asterisk ("*") disappears from
next to the song name).
Place your clients under an
independent subnet mask, or
upgrade your network hardware.
Reduce the number of clients to
which the server is distributing
music simultaneously, or stop any
operation you are performing on
the server.
Wait until the server finishes
encoding the song to MP3.
Wait until the server finishes
recording.
Refer to
page
18
—
—
MCX-1000
Owner's
Manual,
page 21
MCX-1000
Owner's
Manual,
page 21
—
—
MCX-1000
Owner's
Manual,
page 21
MCX-1000
Owner's
Manual,
page 26