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LCD Monitor
User Manual
GL950A / GL950AM
G950A / G950AM
GL951A / GL951AM / G951A
G955A
GL2055A / GL2055 / GL2055M
GL2250 / GL2250M / GL2250HM / GL2250TM
G2250 / G2250HM
G2255A / G2255
G2251M / G2251TM
GL2450 / GL2450M / GL2450HM
G2450 / G2450HM
GL2750HM / G2750 / G2750HM

Summary of Contents

  • Page 1

    User Manual GL950A / GL950AM G950A / G950AM GL951A / GL951AM / G951A G955A GL2055A / GL2055 / GL2055M GL2250 / GL2250M / GL2250HM / GL2250TM G2250 / G2250HM G2255A / G2255 G2251M / G2251TM GL2450 / GL2450M / GL2450HM...

  • Page 2: Copyright

    Copyright Copyright 2012 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

  • Page 3

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...

  • Page 4: Table Of Contents

    How to detach the base ......................... 13 Using the monitor wall mounting kit ....................14 Getting the most from your BenQ monitor ..............15 How to install the monitor on a new computer ................16 How to upgrade the monitor on an existing computer ..............18 How to install on Windows 7 system ....................

  • Page 5: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand (for models without height adjustment stand) Monitor Base (for models without height adjustment...

  • Page 6

    Video Cable: D-Sub Video Cable: DVI-D (Optional accessory for models with DVI inputs, sold separately) Video Cable: HDMI (Optional accessory for models with HDMI inputs, sold separately) Audio Cable (Optional accessory for models with speakers) Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.

  • Page 7: Getting To Know Your Monitor, Front View, Back View

    Getting to know your monitor Front view 1. Control buttons 2. Power button Back view 3. Speakers (for models with speakers) 4. Input and output ports (vary by model, Input and output ports on page 5. Kensington lock slot • Above diagram may vary depending on the model. •...

  • Page 8

    Input and output ports Available input and output ports may vary depending on your purchased model. Models with HDMI inputs 1. AC power input jack 2. Audio Line In 3. Headphone jack 2 3 4 5 4. HDMI socket Models with dual inputs and speakers 5.

  • Page 9: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If your model came with a height adjustment stand (HAS), refer to Appendix: Assembling your monitor with a height adjustment stand (HAS) on page 37 for details on hardware installation. • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so.

  • Page 10

    If the screen size is 27 inches, follow the illustrations on the right to attach the monitor stand and the base. Gently attempt to pull them back apart to check that they have properly engaged. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.

  • Page 11

    2. Connect the video cable Either Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.

  • Page 12

    Turn on the monitor by pressing the power button on the right of the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 13: How To Detach The Base

    How to detach the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.

  • Page 14: Using The Monitor Wall Mounting Kit

    Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions: •...

  • Page 15: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 16: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You should instead be following the instructions for How to upgrade the monitor on an existing computer.

  • Page 17

    Driver files Suitable models G2450H G2450HM GL2750H GL2750HM G2750 G2750 G2750H G2750HM Getting the most from your BenQ monitor...

  • Page 18: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 19: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 20: How To Install On Windows Vista Systems

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 21: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.

  • Page 22: How To Adjust Your Monitor, The Control Panel

    How to adjust your monitor The control panel For models without speakers For models with speakers : Adjusts vertical position, phase, horizontal position and pixel clock automatically. AUTO key: Activates OSD main menu and return to the previous menu or exit OSD. MENU key (for models without speakers): For Up/Increase adjustment.

  • Page 23: Hot Key Mode

    Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen. Display Mode hot key (for models without speakers) Press the key continually to switch between . The setting will Full Aspect take effect immediately.

  • Page 24: Main Menu Mode

    Main menu mode You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. Press the key to display the following main OSD menu.

  • Page 25

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. 1. Press the key to display the main MENU menu. 2. Press the keys to select and then press the DISPLAY ENTER...

  • Page 26

    Item Function Operation Range Phase Adjusts the pixel clock phase 0 to 63 Press the keys timing to synchronize with the to adjust the value. analog input video signal. Not applicable to a digital input signal. See also: Picture optimization on page How to adjust your monitor...

  • Page 27

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. 1. Press the key to display the main MENU menu. 2. Press the keys to select and then press the PICTURE PICTURE...

  • Page 28

    Item Function Operation Range - Press to enter the Color menu. Color ENTER Color Normal: Allows video and Press the keys to Temperature still photographs to be select this option. viewed with natural coloring. This is the factory default color. Bluish: Applies a cool tint to the image and is factory pre-set to the PC industry...

  • Page 29

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. 1. Press the key to display the main MENU menu. 2. Press the keys to select and then press PICTURE ADVANCED PICTURE ADVANCED...

  • Page 30

    Item Function Operation Range Senseye Displays the preview of • ON Press the keys to Demo screen images under the change the settings. • OFF selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the...

  • Page 31

    Item Function Operation Range Color Determines the color space Press the key to • RGB ENTER Format (RGB or YUV) based on the select this option. Press the • YUV following detected video keys to change signal: the settings. • D-Sub (VGA) from PC: The default Color Format is RGB.

  • Page 32

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. 1. Press the key to display the main MENU menu. 2. Press the keys to select and then press the AUDIO ENTER...

  • Page 33

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. 1. Press the key to display the main MENU menu. 2. Press the keys to select and then press the SYSTEM ENTER...

  • Page 34

    Item Function Operation Range Language Sets the OSD menu language. Press the • English keys to change the settings. • French • German • Italian • Spanish • Polish The language options • Japanese displayed on your OSD may differ from those •...

  • Page 35

    Item Function Operation Range OSD Lock Prevents all the monitor • YES Press the keys settings from being to change the settings. • NO accidentally changed. When this function is activated, the To unlock the OSD OSD controls and hotkey controls when the OSD is operations will be disabled.

  • Page 36

    *DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics. How to adjust your monitor...

  • Page 37: Appendix: Assembling Your Monitor With A Height Adjustment Stand (has)

    Appendix: Assembling your monitor with a height adjustment stand (HAS) How to attach the monitor base • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. •...

  • Page 38

    Extend the monitor to the maximum extended position. Then tilt the monitor. And rotate the monitor 90 degrees counterclockwise as illustrated. You might want to adjust the monitor height. See Adjusting the monitor height on page 40 for more information. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.

  • Page 39

    How to detach the base To move the monitor properly, you should extend the monitor to its maximum height, then place one hand on the upper part of the monitor stand and the other hand on the lower part of the stand as illustrated. 1.

  • Page 40: Adjusting The Monitor Height

    Adjusting the monitor height To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height. • Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries.

  • Page 41: Rotating The Monitor

    Rotating the monitor 1. Pivot the display. Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees. Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting. Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation.

  • Page 42: Viewing Angle Adjustment

    4. Adjust the monitor to the desired viewing angle. Viewing angle adjustment You may position the screen to the desired angle with -5° to +15° monitor tilt, 90° (left and right total) monitor swivel, and 110 mm monitor height. 110 mm Appendix: Assembling your monitor with a height adjustment stand (HAS)

  • Page 43

    Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions: •...

  • Page 44: Troubleshooting, Frequently Asked Questions (faq)

    Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions How do you use a VGA extension cable? Remove the extension cable for the test.

  • Page 45: Need More Help

    • If the external speakers are USB-powered, check whether the USB connection is OK. • Increase the volume (volume may be muted or too low) on the external speakers. Need more help? If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com. Troubleshooting...

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