Troubleshooting Network Problems - LG 55LS5700 Quick Setup Manual

SMART TV Quick Setup Guide
1
Press the HOME button to access the HOME
menu. Select Settings and press
Input List Settings Live TV Search Internet 3D
Settings
2
Select the NETWORK → Network Status menu.
NETWORK
Network Connection
Network Status
Wi-Fi Screen Share
Smart Share Setting
ESN
Follow the instructions below that correlate to your
network status.
Check the TV or the router.
TV Gateway
✔
When an appears TV.
Check the connection status of TV, AP and cable
1
modem.
Power off and power on TV, AP and cable modem.
2
If you are using a static IP, enter IP directly.
3
Contact to internet companies or AP companies.
4
Additional points to check when using a wireless
y »
connection
Check the password for the wireless
1
connection in the router settings window.
Change the router SSID (network name) or
2
the wireless channel.

Troubleshooting Network Problems

(Wheel).
LG Smart W Ch. List
TV Guide User Guide
DNS Internet
Check the router or
consult your Internet service provider.
TV Gateway
✔
When an appears TV and Gateway.
Unplug the power cord of the AP, cable modem
1
and try to connect after 5 seconds.
Initialize(Reset) the AP or cable medem.
2
Contact to internet companies or AP companies.
3
TV Gateway
✔
When an appears TV, Gateway and DNS.
Unplug the power cord of the AP, cable modem
1
and try to connect after 5 seconds.
Initialize(Reset) the AP or cable medem.
2
Check that the MAC address of the TV/router is
3
registered with your Internet service provider. (The
MAC address displayed on the right pane of the
network status window should be registered with
your Internet service provider.)
Check the router manufacturer's website to make
4
sure your router has the latest firmware version
installed.
DNS Internet
DNS Internet