Table of Contents
Advertisement
Troubleshooting
54
Message
Files not
opening
SD card not
working
The screen
does not turn on
when I receive a
call.
No sound
Hang up or
freeze
Possible causes
Unsupported file format
FAT16, FAT32 file system
supported
Proximity sensor problem
Vibration mode
Intermittent software problem
Possible corrective measures
Check the file formats that can be
supported.
Check SD card file system via card reader,
or format SD card using the phone.
If you use any protection tape or case,
check to see if it has covered the area
around the proximity sensor. Make sure
that the area around the proximity sensor
is clean.
Check the settings status of the sound
menu to make sure you are not in vibrate
or silent mode.
Remove the battery, insert it again and
switch on the phone.
Try to perform a software update via the
website.
Advertisement
Table of Contents
