Dell IM10-2863 - Inspiron Mini - Obsidian Setup Manual page 38

Solving Problems
If a program is designed for an earlier
Microsoft Windows
® ®
system —
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment similar
to an earlier version of Microsoft Windows
operating system environments.
To run the Program Compatibility Wizard:
→ Control Panel→
1. Click Start
Programs→ Run programs made for
previous versions of Windows.
2. In the welcome screen, click
3. Follow the instructions on the screen.
If you have other software problems —
• Back up your files immediately.
• Use a virus-scanning program to check the
hard drive or CDs.
36
operating
Next.
• Save and close any open files or programs
and shut down your computer through the
Start menu.
• Check the software documentation or
contact the software manufacturer for
troubleshooting information:
– Ensure that the program is compatible
with the operating system installed on
your computer.
– Ensure that your computer meets the
minimum hardware requirements needed
to run the software. See the software
documentation for information.
– Ensure that the program is installed and
configured properly.
– Verify that the device drivers do not
conflict with the program.
– If necessary, uninstall and then reinstall
the program.
– Write down any error message that is
displayed to help in troubleshooting when
contacting Dell.