Warranty Information; Types Of Warranty Service - Lenovo 3012-2KU - IdeaCentre C300 - Desktop PC Safety And Warranty Manual

Warranty Information

Product or
Machine Type
Desktop
Lenovo 3000C
IdeaCentre A
If required, your Service Provider will provide repair or exchange service depending
on the type of warranty service specified for your product and the available service.
Scheduling of service will depend upon the time of your call, parts availability, and
other factors.
A warranty period of three (3) years on parts and one (1) year on labor means that
Lenovo will provide warranty service without charge for:
a. parts and labor during the first year of the warranty period (or a longer period as
required by law); and
b. parts only, on an exchange basis, in the second and third years of the
warranty period. Your Service Provider will charge you for any labor provided in
performance of the repair or replacement in the second and third years of the
warranty period.

Types of Warranty Service

1. Customer Replaceable Unit ("CRU") Service
Under CRU Service, your Service Provider will ship CRUs to you for installation
by you. CRU information and replacement instructions are shipped with your
product and are available from Lenovo at any time upon request. CRUs that are
easily installed by you are called Self-service CRUs, while Optional-service CRUs
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Safety and warranty guide (AIO)
31037314B_SWG(AIO)_EN_V1.1.indd 24
Country or Region of
Purchase
Indonesia, Malaysia,
Singapore, Thailand,
Philippines, Vietnam
China (Hong Kong
S.A.R.), China (Macau
S.A.R.)
India
United States of
America
South Africa
France
Australian
New Zealand
Mexico
Type of Warranty
Warranty Period
Parts and Labor - 1, 2, 3 or 4
1 year
1, 2 or 4
1, 2 or 4
1, 2 or 3
1, 3 or 4
1, 3 or 4
1, 2 or 4
1, 2 or 4
1 or 2
Service
2009.4.13 2:55:18 PM