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- Page 1 Dell OpenManage™ Server Administrator Version 2.3 User’s Guide w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
- Page 2 Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, PowerEdge, PowerVault, and Dell OpenManage are trademarks of Dell Inc.; Microsoft, Windows, MS-DOS, and Windows NT are registered trademarks and Windows Server is a trademark of Microsoft Corporation; Intel and Pentium are registered trademarks and Intel386 is a trademark of Intel Corporation;...
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Page 3: Table Of Contents
Contents Introduction ............... Overview Integrated Features . - Page 4 Configuring the SNMP Agent ......Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems .
- Page 5 ....Upgrade Using the Service Pack Capability Dell PowerEdge Installation and Server Management CD ......
- Page 6 Configuring Remote Connect Authentication Options ... Accessing and Using a Dell Remote Access Controller Storage Management Service ....
- Page 7 Enhanced Storage Management Service ......Enhanced Storage Management Service and Array Manager Enhanced Storage Management Tree Objects .
- Page 8 Server Administrator Logs ............Hardware Log Alert Log .
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Page 9: Introduction
Server Management CD provides a setup program to install, upgrade, and uninstall Server Administrator and other managed system software components on your managed system. The Dell Systems Management Consoles CD provides a setup program to install, upgrade, and uninstall management station software components on your management station. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a ®... -
Page 10: Server Administrator Home Page
To update individual Server Administrator components, use component specific Dell Update Packages. Use the Dell Server Update Utility application CD to view the complete version report and to update an entire system. The Server Update Utility is a CD-ROM based application for identifying and applying updates to your server. -
Page 11: Storage Management Service
Supports SATA and ATA. Does not support Fibre Channel. NOTE: Array Manager is not available if no previous Dell OpenManage™ systems management software (with Array Manager installed) is detected. It is only available for upgrade. Support for Array Manager will be discontinued in a future release. -
Page 12: Other Documents You Might Need
Other Documents You Might Need Besides this User's Guide, you can find the following guides either on the Dell Support website at support.dell.com or on the documentation CD: • The Dell OpenManage™ Installation and Security User's Guide provides complete information on installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server Administrator for each supported operating system. -
Page 13: Obtaining Technical Assistance
• The Server Update Utility User's Guide provides information about obtaining and using the Server Update Utility (SUU) to update your Dell PowerEdge server or to view the updates available for any server listed in the Repository. The Installation and Server Management CD contains a readme file for Server Administrator and additional readme files for most applications found on the CD. - Page 14 Introduction...
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Page 15: What's New For Version 2.3
What’s New for Version 2.3 • Added Serial Attached SCSI (SAS) support for Dell™ PowerEdge™ 6800 and 6850 • Added support for PERC 5/e • Added support for a new SAS hard-drive enclosure —PowerVault MD1000 ® ® • Removed support for Novell... - Page 16 What’s New for Version 2.3...
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Page 17: Setup And Administration
Setup and Administration Security Management Server Administrator provides security through role-based access control (RBAC), authentication, and encryption for both the Web-based and command line interfaces. Role-Based Access Control RBAC manages security by determining the operations that can be executed by persons in particular roles. -
Page 18: Authentication
Read access allows viewing of data reported by Server Administrator. Read access does not allow changing or setting values on the managed system. Write access allows values to be changed or set on the managed system. Admin access allows shutdown of the managed system. Privilege Levels to Access Server Administrator Services Table 3-2 summarizes which user levels have privileges to access and manage Server Administrator Services. -
Page 19: Encryption
Red Hat Enterprise Linux Authentication ® For supported Red Hat Enterprise Linux operating systems, Server Administrator authentication is based on the Red Hat Enterprise Linux Pluggable Authentication Modules (PAM) library. This documented library of functions allows an administrator to determine how individual applications authenticate users. - Page 20 4 Type the appropriate information in the dialog box, select or clear the appropriate check boxes, and then click Create. NOTICE: You must assign a password to every user account that can access Server Administrator to protect access to your critical system components. Additionally, users who do not have an assigned password cannot log into Server Administrator on a system running Windows Server 2003 due to operating system constraints.
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Page 21: Creating Server Administrator Users For Supported Red Hat Enterprise Linux Operating Systems
Adding Users to a Domain NOTE: For questions about creating users and assigning user group privileges or for more detailed instructions, see your operating system documentation. NOTE: You must have Active Directory installed on your system to perform the following procedures. 1 Click the Start button, and then point to Control Panel→... -
Page 22: Disabling Guest And Anonymous Accounts In Supported Windows Operating Systems
Creating Users NOTE: For questions about creating users and assigning user group privileges or for more detailed instructions, see your operating system documentation. Creating Users With User Privileges 1 Run the following command from the command line: useradd -d < home-directory > -g < group > < username > where <... -
Page 23: Configuring The Snmp Agent
You can configure the SNMP agent to change the community name, enable Set operations, and send traps to a management station. To configure your SNMP agent for proper interaction with management applications such as the Dell OpenManage™ IT Assistant and Array Manager, perform the procedures described in the following sections. - Page 24 4 Scroll down the list of services until you find SNMP Service, right-click SNMP Service, and then click Properties. The SNMP Service Properties window appears. 5 Click the Security tab. 6 Select Accept SNMP packets from any host, or add the remote host to the Accept SNMP packets from these hosts list.
- Page 25 Enabling SNMP Set Operations SNMP Set operations must be enabled on the Server Administrator system to change Server Administrator attributes using IT Assistant. 1 If your system is running Windows Server 2003, click the Start button, right-click My Computer, and point to Manage.
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Page 26: Configuring The Snmp Agent On Systems Running Supported Red Hat Enterprise Linux Operating Systems
5 Click the Traps tab to add a community for traps or to add a trap destination for a trap community. To add a community for traps, type the community name in the Community Name box and click Add to list, which is located next to the Community Name box. To add a trap destination for a trap community, select the community name from the Community Name drop-down box and click Add under the Trap Destinations box. - Page 27 These changes to the default SNMP agent configuration give read-only access to the entire MIB tree for the "public" community. NOTE: To ensure that Server Administrator is able to modify the SNMP agent configuration to provide proper access to systems management data, it is recommended that any other SNMP agent configuration changes be made after installation of Server Administrator.
- Page 28 Enabling SNMP Set Operations SNMP Set operations must be enabled on the system running Server Administrator in order to change Server Administrator attributes using IT Assistant. To enable SNMP Set operations on the system running Server Administrator, edit the SNMP agent configuration file, /etc/snmp/snmpd.conf, and perform the following steps: 1 Find the line that reads: access publicgroup ""...
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Page 29: X.509 Certificate Management Prerequisites
X.509 Certificate Management Prerequisites Web certificates are necessary to ensure the identity of a remote system and to ensure that information exchanged with the remote system cannot be viewed or changed by others. This section explains the administrative prerequisites for ensuring your ability to generate a new X.509 certificate, reuse an existing X.509 certificate, or import a root certificate or certificate chain from Certification Authority (CA) on each supported operating system. - Page 30 4 Tab to Customize and press <Enter>. The Firewall Configuration - Customize screen appears. 5 Select whether to open an entire network interface or just the SNMP port on all network interfaces. To open an entire network interface, tab to one of the Trusted Devices and press the spacebar. An asterisk in the box to the left of the device name indicates that the entire interface will be opened.
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Page 31: Using Server Administrator
) in the address field to receive a valid response in your browser. NOTE: The default port for Dell OpenManage is 1311. You can change the port, if necessary. See "Secure Port Server and Security Setup" for instructions on setting up your system preferences. Logging In and Out To log into Server Administrator, type your preassigned Username and Password in the appropriate fields on the Systems Management Log in window. -
Page 32: Single Sign-On
For example: https://localhost:1311/?authType=ntlm&application=omsa&locallogin=true Server Administrator has also been extended to allow other products (such as Dell OpenManage IT Assistant) to directly access Server Administrator web pages without going through the logon page (if you are currently logged on and have the requisite privileges). - Page 33 The security settings for your browser might prevent the execution of client-side scripts that are used by Server Administrator. To enable the use of client-side scripting, perform the following steps on the remote management system. NOTE: If you have not configured your browser to enable the use of client-side scripting, you might receive a blank screen when logging into Server Administrator.
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Page 34: The Server Administrator Home Page
7 Under User Authentication, select the Automatic Logon with current username and password radio button. 8 Click OK to save the new settings. 9 Close the browser. 10 Log into Server Administrator. Mozilla 1 Start your browser. 2 Click Edit→ Preferences. 3 Click Advanced→... - Page 35 Figure 4-1. Sample Server Administrator Home Page system action tab global navigation bar tree action tab subcategories data area action window Clicking an object in the system tree opens a corresponding action window for that object. You can navigate in the action window by clicking action tabs to select major categories and clicking the action tab subcategories to access more detailed information or more focused actions.
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Page 36: Global Navigation Bar
• Clicking Preferences opens the Preferences home page. See "Using the Preferences Home Page." • Clicking Support connects you to the Dell Support website. • Clicking Help opens the context-sensitive online help window. See "Using the Online Help." •... - Page 37 System Component Status Indicators The icons that appear next to component names show the status of that component (as of the latest page refresh). A green check mark indicates that a component is healthy (normal). A yellow triangle containing an exclamation point indicates that a component has a warning (noncritical) condition.
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Page 38: Using The Online Help
Gauge Indicators Temperature probes, fan probes, and voltage probes are each represented by a gauge indicator. For example, Figure 4-2 shows readings from a system's CPU fan probe. Figure 4-2. Gauge Indicator Using the Online Help Context-sensitive online help is available for every window of the Server Administrator home page. Clicking Help on the global navigation bar opens an independent help window that contains detailed information about the specific window you are viewing. -
Page 39: Using The Server Administrator Command Line Interface
Like the Server Administrator home page, the Preferences home page has three main areas: • The global navigation bar provides links to general services. – Clicking Back to Server Administrator returns you to the Server Administrator home page. • The left pane of the Preferences home page (where the system tree is displayed on the Server Administrator home page) displays the preference categories for the managed system. -
Page 40: Secure Port Server And Security Setup
Secure Port Server and Security Setup This section contains the following topics: • Setting User and System Preferences • X.509 Certificate Management Setting User and System Preferences You set user and secure port system preferences from the Preferences home page. NOTE: You must be logged in with Admin privileges to set or reset user or system preferences. - Page 41 Changing the port number to an invalid or in-use port number might prevent other applications or browsers from accessing Server Administrator on the managed system. See the The Dell OpenManage Installation and Security User's Guide for the list of default ports.
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Page 42: X.509 Certificate Management
X.509 Certificate Management Web certificates are necessary to ensure the identity of a remote system and ensure that information exchanged with the remote system cannot be viewed or changed by others. To ensure system security, it is strongly recommended that you either generate a new X.509 certificate, reuse an existing X.509 certificate, or import a root certificate or certificate chain from a Certification Authority (CA). -
Page 43: Stopping Server Administrator
Stopping Server Administrator Supported Microsoft Windows Operating Systems To stop Server Administrator, perform the following steps: 1 Click the Start button and point to Settings→ Control Panel→ Administrative Tools→ Services. The Services window appears. 2 Right-click the Secure Port Server icon. 3 Click Stop. - Page 44 Using Server Administrator...
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Page 45: Installing Server Administrator
Server Administrator. NOTE: Upgrade of Dell OpenManage 3.x to Dell OpenManage 4.2 is no longer supported. You can upgrade only from Dell OpenManage version 4.3. See the Dell OpenManage Installation and Security User's Guide for information on installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server Administrator on each supported operating system. -
Page 46: Unattended And Silent Installation
/i SysMgmt.msi REINSTALL=ALL REINSTALLMODE=vomus You can upgrade your systems management software using the Windows Installer Patch (MSP) file. The MSP file is available on the Dell PowerEdge Updates CD. To apply the MSP file either double-click on the msp file or enter: Msiexec.exe /p filename.msp... -
Page 47: Installation Requirements
• Read the Server Administrator readme file on the Installation and Server Management CD. The file contains the latest information about software, firmware, and driver versions, in addition to information about known issues. • Read the installation instructions for your operating system. Installation Requirements The following sections describe the Server Administrator general requirements. - Page 48 The Server Administrator Remote Access Service requires that a Dell Remote Access Controller (DRAC) is installed on the system to be managed. See "Remote Access Service" and the Dell Remote Access Controller Installation and Setup Guide or the Dell Embedded Remote Access/MC Controller User's Guide for complete software and hardware requirements.
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Page 49: Installation Procedures
The Prerequisite Check can be executed silently using runprereqcheck.exe /s. Installation Procedures See the Dell OpenManage Installation and Security User's Guide for information on installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server Administrator on each supported operating system. -
Page 50: Installing Server Administrator With Citrix
NOTE: Array Manager is not available if no previous Dell OpenManage systems management software (with Array Manager installed) is detected. It is only available for upgrade. Support for Array Manager will be discontinued in a future release. It is recommended that you switch to use Storage Management Service where applicable. - Page 51 Install Storage Management and use the native disk and volume management utilities provided by your operating system. • Fibre channel support for the Dell PowerVault 660F Storage System is provided by Array Manager but not by Storage Management. • support is provided by Storage Management but not by Array Manager.
- Page 52 It is recommended to not install the enhanced Storage Management Service on a Linux system that has RAID storage management utilities provided by Dell or other vendors. You should uninstall these utilities before installing the enhanced Storage Management Service. The enhanced Storage Management Service replaces the storage management features provided by these utilities.
- Page 53 Array Manager through any means other than upgrading to the enhanced Storage Management Service using Custom Setup, then the enhanced Storage Management Service will rename the virtual disks created with Array Manager. NOTE: Dell OpenManage Installation and Security User's Guide See the for more information on Express Setup and Custom Setup options...
- Page 54 Installing Server Administrator...
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Page 55: Instrumentation Service
Instrumentation Service Overview The Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each of the chassis that comprise your system. -
Page 56: Managing Your System
Managing Your System The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab. Figure 6-1. Sample Server Administrator Home Page system action tab global navigation bar tree... -
Page 57: Managing System Tree Objects
Managing System Tree Objects The Server Administrator system tree displays all visible system objects based on the software and hardware groups that Server Administrator discovers on the managed system and on the user's access privileges. The system components are categorized by component type. When you expand the main object known as System, the major categories of system components that may appear are Main System Chassis, Software, and Storage. -
Page 58: Server Administrator Home Page System Tree Objects
NOTE: In the previous figure, the Storage tree object expands to display the Array Systems and OS Disks objects only when Array Manager (basic Storage Management Service) is installed. If enhanced Storage Management Service is installed, depending on the controller and storage attached to the system, the Storage tree object will expand to display the following objects: 1. - Page 59 • View and configure asset information for the system being monitored. • View and set the Automatic System Recovery (watchdog timer) actions for the system being monitored. NOTE: Automatic System Recovery actions may not execute exactly per the time-out period (n seconds) when the watchdog identifies a system that has stopped responding.
- Page 60 ® Packages can be downloaded from support.dell.com. These are supported on Microsoft Windows and Red Hat Enterprise Linux. NOTE: The Dell Server Update Utility or Dell Update Packages must be launched from the system you want to update. Instrumentation Service...
- Page 61 Diagnostics Subtabs: Select | Review | Status | Results | Hardware Changes | Settings | Scheduled Tasks Under the Diagnostics tab, you can: • View and select to run all available diagnostics tests for components installed in your system. • Review the selected tests.
- Page 62 • Fans • Firmware • Hardware Log • Intrusion • Memory • Network • Ports • Power Supplies • Processors • Remote Access Controller • Slots • Temperatures • Voltages • View information about the main system chassis attributes. • Enable or disable the managed system's front panel buttons, namely Power button and or Non-Masking Interrupt (NMI) button (if present on the system).
- Page 63 AC Switch Clicking the AC Switch object allows you to display key features of your system's AC failover switch. The AC Switch object action window can have the following tab, depending on the user's group privileges: Properties. Properties Subtab: Information Under the Properties tab, you can view AC switch redundancy information and view information about the AC power lines.
- Page 64 The BMC object action window can have the following tabs, depending on the user's group privileges: Properties, Configuration, Users, and BIOS Setup. Properties Subtab: Information Under the Properties tab, you can view general BMC information. Click Reset to Defaults to reset all the attributes to their system default values.
- Page 65 Alert Management Subtabs: Alert Actions | SNMP Traps Under the Alert Management tab, you can: • View current alert actions settings and set the alert actions that you want to be performed in the event that a current sensor returns a warning or failure value. •...
- Page 66 Firmware Clicking the Firmware object allows you to manage your system firmware. Firmware consists of programs or data that have been written to ROM. Firmware can boot and operate a device. Each controller contains firmware that helps provide the controller's functionality. The Firmware object action window can have the following tab, depending on the user's group privileges: Properties.
- Page 67 Properties Subtab: Memory Under the Properties tab, you can view memory attributes, memory device details, and memory device status. NOTE: If a system with spare bank memory enabled enters a redundancy lost state, it may not be apparent which memory module is the cause. If you cannot determine which DIMM to replace, see the switch to spare memory bank detected log entry in the ESM system log to find which memory module failed.
- Page 68 Properties Subtab: Information Under the Properties tab, you can view information about the NICs installed in your system. Diagnostics Subtabs: Select | Review | Status | Results | Hardware Changes | Settings | Scheduled Tasks Under the Diagnostics tab, you can: •...
- Page 69 Power Supplies Clicking the Power Supplies object allows you to manage your power supplies. Server Administrator monitors power supply status, including redundancy, to ensure that each power supply present in your system is functioning properly. The Power Supplies object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.
- Page 70 Remote Access Controller Clicking the Remote Access Controller object allows you to access your system's remote system management capabilities. The Server Administrator Remote Access Service provides remote access to inoperable systems, alert notification when a system is down, and the ability to restart a system. The Remote Access Controller object action window can have the following tabs, depending on the user's group privileges: Properties, Configuration, Users, Remote Connect, Security, Update, and Diagnostics.
- Page 71 Update Subtab: Firmware Update Update is no longer supported. Use the Dell Server Update Utility or the Dell Update Packages to carry out your system software updates. The Dell Server Update Utility and Dell Update Packages can be downloaded from support.dell.com.
- Page 72 Properties Subtab: Temperature Probes Under the Properties tab, you can view the current readings and status for your system's temperature probes and configure minimum and maximum values for temperature probe warning threshold. NOTE: Some temperature probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems.
- Page 73 Microsoft Windows operating system. NOTE: Array Manager is not available if no previous Dell OpenManage systems management software (with Array Manager installed) is detected. It is only available for upgrade. Support for Array Manager will be discontinued in a future release. It is recommended that you switch to use Storage Management Service where applicable.
- Page 74 Basic Storage Management Service In the case of Basic Storage Management Service, depending on the storage attached to the system, the expanded Storage object may display the following lower-level objects: • Array Subsystems • OS Disks • Volumes In Basic Storage Management Service, the Storage object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.
- Page 75 Properties Subtab: Array Subsystems Under the Properties tab, you can view the current status of and detailed information about your array subsystems, including installed RAID controllers, direct attached storage enclosures, and physical and virtual disks. OS Disks Clicking the OS Disks object allows you to view information about your operating system disks. The OS Disks object action window can have the following tab, depending on the user's group privileges: Properties.
- Page 76 • Fans • Power Supplies • Temperatures • Virtual Disks The Storage object action window can have the following tabs, depending on the user’s group privileges: Properties. Properties Subtab: Health In the Health window of the Properties tab, you can view the current health or status of the attached storage components.
- Page 77 Health Under the Health tab, you can view the current status of the channel and the enclosure or backplane attached to the channel. The status is visually indicated with the icons described in "Storage Component Severity." Configuration/Information Under the Configuration/Information tab, you can view the property information of the channel and the enclosure or backplane attached to the channel.
- Page 78 Configuration/Information Under the Configuration/Information tab, you can view the current status and property information of the EMMs. The status is visually indicated with the icons described in "Storage Component Severity." Property information includes name, state, part number, firmware version, and SCSI rate. Fans Clicking the Fans object allows you to view information about the enclosure fans.
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Page 79: Managing Preferences: Home Page Configuration Options
Configuration/Information Under the Configuration/Information tab, you can view the property information of the virtual disks configured on the controller. Property information includes name, state, and layout (RAID level). The read, write, and cache policy and stripe size are also displayed. You can also execute virtual disk tasks in this tab. Storage Component Severity The status of a component is graded for degrees of severity. -
Page 80: General Settings
General Settings Clicking the General Settings object allows you to set user and secure port server (Web server) preferences for selected Server Administrator functions. The General Settings object action window has the following tabs, depending on the user's group privileges: User and Web Server. User Subtab: Properties Under the User tab, you can set user preferences, such as the home page appearance and the default... -
Page 81: Working With The Baseboard Management
Platform Event Filters (PEF) parameters and alert destinations. NOTE: You can view BMC data on Dell PowerEdge x8xx or later systems only. Other systems allow you to only install and uninstall BMC. Dell PowerEdge x6xx and x7xx systems support limited BMC data. However; sensor data is available to Server Administrator using the BMC or Embedded System Management (ESM) on the system. -
Page 82: Viewing Basic Bmc Information
Viewing Basic BMC Information You can view the basic information about the BMC and also reset the BMC settings to their default values. NOTE: You must be logged in with Admin privileges to reset the BMC settings. 1 Click the System object. 2 Click the Main System Chassis object. -
Page 83: Setting Bmc Platform Event Filter Alerts
6 Click User ID to configure a new or existing BMC user. The BMC User Configuration window allows you to to configure a specific BMC user. 7 Specify the following general information: • Select Enable User to enable the user. •... - Page 84 • Processor Failure • PS/VRM/DCtoDC Warning • PS/VRM/DCtoDC Failure • Hardware Log Failure • Automatic System Recovery NOTE: The Enable Platform Event Filters Alerts setting disables or enables platform event filter alert generation. It is independent of the individual platform event alert settings. 4 Choose the platform event for which you want to take shutdown actions or generate alerts for selected actions and click Set Platform Events.
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Page 85: Setting Platform Event Alert Destinations
Setting Platform Event Alert Destinations You can also use the Platform Event Filters window to select a destination where an alert for a platform event is to be sent. Depending on the number of destinations that are displayed, you can configure a separate IP address for each destination address. -
Page 86: Configuring The Bmc To Use A Serial Port Connection
10 Click Apply Changes. 11 Click Go Back to Serial Over LAN Configuration to return to the Serial Over LAN Configuration window. Configuring the BMC to use a Serial Port Connection You can configure the BMC on a serial port connection. 1 Click the System object. -
Page 87: Configuring The Bmc To Use A Virtual Lan Connection
Configuring the BMC to use a Virtual LAN Connection You can configure the BMC on a virtual LAN (VLAN). 1 Click the System object. 2 Click the Main System Chassis object. 3 Click the BMC object. 4 Click the Configuration tab. 5 Click LAN. - Page 88 Working With the Baseboard Management Controller (BMC)
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Page 89: Remote Access Service
Controllers (DRACs). With regard to the latest DRAC solution offering from Dell—DRAC 4, the Remote Access Service also allows a basic management task to be performed from Dell OpenManage Server Administrator: you can connect to DRAC 4 from the Server Administrator GUI. -
Page 90: Hardware Prerequisites
DRAC III, a DRAC III/XT, or an ERA/O controller, configuring an ERA controller, and using a DRAC to remotely access an inoperable system. See the Dell Embedded Remote Access/MC Controller User's Guide for complete information about configuring and using an ERA/MC controller to remotely manage and monitor your modular system and its shared resources through a network. -
Page 91: Adding And Configuring Drac Users
DRAC 4. To configure DRAC 4, use the Launch Remote Connect Interface option in the RAC Properties window. See the Dell Remote Access Controller 4 User's Guide for more information. To create a DRAC user, perform the following steps: 1 Click the Main System Chassis object on the Server Administrator home page, and then click the Remote Access Controller object. -
Page 92: Configuring An Existing Drac User
Enter the message in the Custom Message field that you want the DRAC to send when it receives certain events. Enter the pager's PIN in the Pager ID field, and then, if required, enter a pager password in the Pager Password field. Click Apply Changes at the bottom of the window. -
Page 93: Configuring The Drac Network Properties
6 Configure e-mail paging: Click the check box next to Enable Email Paging and enter an e-mail address in the Email Address field. Enter the message in the Message field that you want the DRAC to send when it receives certain events. -
Page 94: Configuring The Drac Alert Properties
To configure the network properties of your DRAC, perform the following steps: 1 Click the Main System Chassis object on the Server Administrator home page, and then click the Remote Access Controller object. 2 Click the Configuration tab. The Configure Network Properties window appears. 3 Click the check box next to Enable NIC (this option is selected by default). -
Page 95: Configuring The Snmp Alert Properties
PPP client IP address to a different number. To change the managed-system PPP server IP address to use another network so that conflicts do not occur, you must use the racadm utility. See the Dell Remote Access Controller Racadm User's Guide for information about using the racadm utility. -
Page 96: Adding And Configuring Drac Iii Demand Dial-Out Entries
PPP client IP address to a different number. To change the managed-system PPP server IP address to use another network so that conflicts do not occur, you must use the racadm utility. See the Dell Remote Access Controller Racadm User's Guide for information about using the racadm utility. -
Page 97: Configuring The Drac Iii Modem Settings
4 Click Add. 5 Enter the management station IP address that the Remote Access Service calls back when called by this user. 6 Enter the phone number used by the system's modem in the Phone Number field. 7 Enter the user name for the demand dial-out user in the User Name field. 8 Enter the password for the demand dial-out user in the Password field. -
Page 98: Configuring Drac Security
You must have Admin privileges in Server Administrator to use the Remote Access Service. NOTE: See the Dell Remote Access Controller Installation and Setup Guide for more information about DRAC security features. To configure your DRAC security from the Server Administrator home page, click System→ Main System Chassis→... -
Page 99: Certificate Management
Certificate Management Use the Certificate Management window to generate a certificate signing request (CSR), upload a server certificate or certificate authority (CA) certificate to the DRAC firmware, or view an existing server certificate or CA certificate. From the Certificate Management window, the following options are available: •... - Page 100 Uploading a Certificate To upload your server certificate or CA certificate to the DRAC firmware, the certificate must reside on the DRAC’s host server. You must designate the CSR type, the exact filename, and the absolute file path to the certificate on the server. Then, click Upload. NOTE: Failure to enter the correct path for the location of the certificate on the host server does not result in a warning message.
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Page 101: Configuring Remote Connect Authentication Options
DRAC firmware version 3.20 or later. Use Active Directory Authentication for DRAC firmware version 3.20 or later. See the Using Microsoft Active Directory With Your Dell Remote Access Controller (DRAC III, DRAC III/XT, ERA, and ERA/O) User's Guide for information on configuring Active Directory authentication. - Page 102 Remote Access Service...
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Page 103: Storage Management Service
NOTE: ™ Array Manager is not available if no previous Dell OpenManage systems management software (with Array Manager installed) is detected. It is only available for upgrade. Support for Array Manager will be discontinued in a future release. It is recommended that you switch to use Storage Management Service where applicable. - Page 104 Array Manager console. NOTE: For complete documentation on the Storage Management Service, see the Storage Management online help and the Dell OpenManage Server Administrator Storage Management User's Guide. NOTICE: The enhanced Storage Management Service (Storage Management Service) enables you to perform storage tasks that are data-destructive.
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Page 105: Software Prerequisites
Array Manager is installed using Express Setup. See the Dell OpenManage Array Manager User's Guide for complete software and hardware requirements. Array Manager has both a managed system and a management station (console) component. The managed system portion of Array Manager replaces the Windows 2000 Disk Management Service. -
Page 106: Basic Storage Management And Array Manager
NOTE: The basic Storage Management Service does not provide storage management functions such as configuring your local and remote attached storage devices, creating and managing software and hardware RAID configurations, formatting disks, assigning drive letters, and creating partitions and volumes. When the basic Storage Management Service is installed, you must use Array Manager Console to perform these storage management functions. -
Page 107: Enhanced Storage Management Service And Array Manager
In addition to the Server Administrator interface features, the enhanced Storage Management Service provides wizard-driven features for novice and advanced users and detailed online help. The enhanced Storage Management Service command line interface (CLI) provides extended options for the Server Administrator omreport and omconfig commands. These options provide a command line interface that is fully featured and scriptable. -
Page 108: Enhanced Storage Management Tasks
Health Tab The Health tab for each tree object displays status information for the selected object. Information/Configuration Tab The Information/Configuration tab displays the property information for the selected tree object. When using the enhanced Storage Management Service, the Information/Configuration tabs also have drop-down menus and buttons for executing storage tasks and launching wizards. - Page 109 Reconfigure Virtual Disk Wizard The Reconfigure Virtual Disk Wizard enables you to change the virtual disk configuration. Using this task, you can change the RAID level and increase the virtual disk size by adding array disks. On some controllers, you can also remove array disks. To launch the Reconfigure Virtual Disk Wizard: 1 Expand the Storage tree object to display the controller objects.
- Page 110 4 Select Assign Dedicated Hot Spare from the Available Tasks drop-down menu. 5 Click Execute. 6 See the enhanced Storage Management online help for more information. To assign a global hot spare: 1 Expand the Storage tree object to display the controller objects. 2 Expand a Controller object.
- Page 111 Controller Tasks The following controller tasks are available when the Controller object is selected. See the enhanced Storage Management online help for more information. • Rescan Controller. A controller rescan updates configuration changes (such as new or removed devices) for all components attached to the controller. •...
- Page 112 Connector Tasks The following connector tasks are available when the Connector object is selected. See the enhanced Storage Management online help for more information. • Rescan Connector. This task rescans the controller connectors to verify the currently connected devices or to recognize new devices that are added to the connectors. Performing a rescan on a connector is similar to performing a rescan on the controller.
- Page 113 • Online and Offline. Use the Offline task to deactivate a disk before removing it. Use the Online task to reactivate an offline disk. • Initialize. On some controllers, the Initialize task prepares an array disk for use as a member of a virtual disk.
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Page 114: Comparing The Enhanced Storage Management Service And Array Manager
On a Windows 2000 system, you have the option of installing Array Manager which replaces the Windows 2000 disk and volume management. • Fibre channel support for the Dell PowerVault 660F storage system is provided by Array Manager, but not by the enhanced Storage Management Service. •... -
Page 115: Migrating From Array Manager To The Enhanced Storage Management Service
Service using the Dell OpenManage install process (Custom Setup). The Custom Setup process will uninstall Array Manager and install the enhanced Storage Management Service. If you uninstall Array Manager outside of the Dell OpenManage install process, the Array Manager virtual disks will be renamed after installing the enhanced Storage Management service. -
Page 116: Basic And Enhanced Storage Management Command Line Interface
• SNMP Traps. In the enhanced Storage Management Service, the architecture for handling the SNMP traps and the Management Information Base (MIB) is different from that of Array Manager. You must modify applications that have been customized to receive SNMP traps from Array Manager. •... -
Page 117: Diagnostic Service
Diagnostic Service Overview The Server Administrator Diagnostic Service is a suite of diagnostic programs, or test modules, that run locally on your system and can be accessed either locally or remotely over the network. You select diagnostics tests to run from a hierarchical menu representing the hardware that Server Administrator discovers on your system. -
Page 118: Devices Supported By The Diagnostic Service
Devices Supported by the Diagnostic Service The Diagnostic Service provides diagnostics for the following Dell-supplied hardware devices: • Dell Remote Access Controller (DRAC) • RAID controller • SAS controller • SCSI controller • USB controller • Complementary Metal-Oxide Semiconductor (CMOS) •... -
Page 119: Diagnostic Service Features
Diagnostic Service Features In addition to diagnostic tests for devices listed in the section "Devices Supported by the Diagnostic Service," the Diagnostic Service offers the following features: • Device Enumeration This feature enables you to reenumerate all testable devices on your system. To access this feature, click the Diagnostics tab and then click Re-enumerate. -
Page 120: Upgrading The Diagnostic Service
You can upgrade the Diagnostic Service from Server Administrator 2.0 to Server Administrator 2.x. However, you cannot upgrade the Diagnostic Service from Server Administrator 1.x to Server Administrator 2.x. See the Dell OpenManage Installation and Security User's Guide for information on the Dell OpenManage Server Administrator upgrade procedure. -
Page 121: Configuring The Test Execution Settings
• The Maximum Hardware Configuration Change History File Size specifies the largest file size in MB for the hardware configuration change history file. If the file grows beyond this limit, the Diagnostic Service purges old file entries, starting with the earliest entry, until the file conforms to the specified limit. -
Page 122: Re-Enumerating Devices
Re-enumerating Devices The system enumerates the testable devices on your system whenever the system is rebooted or the secure port server is restarted. In addition, you can perform an enumeration by using the reenumeration feature. To reenumerate devices, perform the following steps: 1 In the Server Administrator main window, click the Diagnostics tab. - Page 123 5 After you have selected the tests you want to run, click Execute Tests. The tests are queued for execution in the order in which they were selected. NOTE: If you want to schedule the tests to run at a later time, see "Scheduling Diagnostics." 6 Click Status to monitor the status of the test execution.
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Page 124: Scheduling Diagnostics
Scheduling Diagnostics Instead of executing the diagnostic tests immediately, you can also schedule tests to run automatically at a specified time and date. NOTE: The date and time you enter when scheduling diagnostics are validated against the date and time on the system running Server Administrator. -
Page 125: Reviewing Scheduled Tests
Reviewing Scheduled Tests You can review the diagnostic tests you have scheduled and make changes to them. You can also add, delete, or reschedule tests. To review the scheduled tests, perform the following steps: 1 In the Server Administrator main window, click the Diagnostics tab, then click Scheduled Tasks. The Diagnostic Scheduled Tasks window opens. - Page 126 Diagnostic Service...
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Page 127: Server Administrator Logs
Server Administrator Logs Overview Server Administrator allows you view and manage hardware, alert, POST, and command logs. All users can access logs and print reports from either the Server Administrator home page or from its command line interface. Users must be logged in with Admin privileges to clear logs or must be logged in with Admin or Power User privileges to e-mail logs to their designated service contact. -
Page 128: Server Administrator Logs
Server Administrator Logs Server Administrator provides the following logs: • Hardware Log • Alert Log • POST Log • Command Log Hardware Log Use the hardware log to look for potential problems with your system's hardware components. There are two available hardware logs, depending on your system: the Embedded System Management (ESM) log and the System Event Log (SEL). -
Page 129: Post Log
To access the Alert log, click System, click the Logs tab, and click Alert. Information displayed in the Alert log includes: • The severity level of the event • The event ID • The date and time that the event was captured •... - Page 130 Server Administrator Logs...
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Page 131: Appendix
Appendix Setting Alert Actions for Systems Running a Supported ® Red Hat Enterprise Linux Operating System When you set Alert Actions for an event, you can specify the action to "display an alert on the server." To perform this action, Server Administrator writes a message to the console. If the Server Administrator system is running X Window System, you will not see that message by default. -
Page 132: Bmc Platform Events Filter Alert Messages
Example 2: mail -s "Server Alert" admin </tmp/alertmsg.txt>/tmp/mailout.txt 2>&1 The command in Example 2 executes the mail application to send the message contained in the file /tmp/alertmsg.txt to Red Hat Enterprise Linux user, Admin, with the subject "Server Alert." The file /tmp/alertmsg.txt must be created by the user before the event occurs. -
Page 133: Glossary
Glossary The following list defines or identifies technical ASCII Acronym for American Standard Code for Information terms, abbreviations, and acronyms used in your Interchange. A text file containing only characters from system documents. the ASCII character set (usually created with a text ®... - Page 134 baud rate boot routine A measurement of data transmission speed. When you start your system, it clears all memory, For example, modems are designed to transmit data at initializes devices, and loads the operating system. one or more specified baud rate(s) through the COM Unless the operating system fails to respond, you can (serial) port of a system.
- Page 135 cache A fast storage area that keeps a copy of data or Acronym for Common Information Model, which is a instructions for quicker data retrieval. For example, model for describing management information from your system's BIOS may cache ROM code in faster the DMTF.
- Page 136 ConsoleOne Novell ConsoleOne is a Java-based foundation for Abbreviation for characters per inch. graphical utilities that manage and administer network resources from different locations and platforms. ConsoleOne provides a single point of control for all Abbreviation for central processing unit. See also Novell and external products.
- Page 137 DIP switches receiving the appropriate signal from a system's are always toggle switches, with an on position and an video controller. off position. DRAC 4 Acronym for Dell™ Remote Access Card 4. Glossary...
- Page 138 DRAM. EDO RAM can start fetching the next block of memory at the same time DRAC III that it sends the previous block to the microprocessor. Acronym for Dell Remote Access Card III. EEPROM DRAC III/XT Acronym for electrically erasable programmable Acronym for Dell Remote Access Card III/XT.
- Page 139 expansion bus Abbreviation for expanded memory manager. A utility Your system contains an expansion bus that allows the that uses extended memory to emulate expanded microprocessor to communicate with controllers for memory on systems with an Intel386™ or higher peripheral devices, such as a network card or an microprocessor.
- Page 140 FEPROM Acronym for flash erasable programmable read-only Abbreviation for field replaceable unit. memory. Flash memory is a kind of nonvolatile storage device similar to EEPROM, but the erasing is done only in blocks or the entire chip. Abbreviation for feet. Fibre Channel A data transfer interface technology that allows for Abbreviation for file transfer protocol.
- Page 141 HTTPS Abbreviation for host bus adapter. A PCI adapter card Abbreviation for HyperText Transmission Protocol, that resides in the system whose only function is to Secure. HTTPS is a variant of HTTP used by Web convert data commands from PCI-bus format to browsers for handling secure transactions.
- Page 142 Abbreviation for independent hardware vendor. IHVs Acronym for Industry-Standard Architecture. A 16-bit often develop their own MIBs for components that they expansion bus design. The expansion-card connectors manufacture. in an ISA system are also compatible with 8-bit ISA expansion cards. interlacing A technique for increasing video resolution by only updating alternate horizontal lines on the screen.
- Page 143 key combination LPTn A command requiring you to press multiple keys at the The device names for the first through third parallel same time. For example, you can reboot your system printer ports on your system are LPT1, LPT2, and LPT3. by pressing the <Ctrl><Alt><Del>...
- Page 144 MIDI Abbreviation for Micro Channel Architecture, which is Acronym for musical instrument digital interface. designed for multiprocessing. MCA eliminates potential conflicts that arise when installing new peripheral devices. MCA is not compatible with either Abbreviation for millimeter(s). EISA or XT bus architecture, so older cards cannot be used with it.
- Page 145 multifrequency monitor NTFS A monitor that supports several video standards. Abbreviation for the Windows NT File System option A multifrequency monitor can adjust to the frequency in the Windows NT operating system. NTFS is an range of the signal from a variety of video adapters. advanced file system designed for use specifically within the Windows NT operating system.
- Page 146 PERC Acronym for Pluggable Authentication Modules. Acronym for PowerEdge Expandable RAID controller. PAM allows system administrators to set an authentication policy without having to recompile peripheral device authentication programs. An internal or external device—such as a printer, a disk drive, or a keyboard—connected to a system. parallel port An I/O port used most often to connect a parallel printer to your system.
- Page 147 PKIS PQFP Abbreviation for Novell Public Key Infrastructure Abbreviation for plastic quad flat pack, a type of Services. microprocessor socket in which the microprocessor chip is permanently mounted. PLCC Abbreviation for plastic leaded chip carrier. program diskette set The set of diskettes from which you can perform a complete installation of an operating system or Plug and Play application program.
- Page 148 read-only file Abbreviation for Pre-boot eXecution Environment. A read-only file is one that you are prohibited from editing or deleting. A file can have read-only status if: • Its read-only attribute is enabled. Abbreviation for quad flat pack. • It resides on a physically write-protected diskette or on a diskette in a write-protected drive.
- Page 149 Abbreviation for red/green/blue. Abbreviation for single connector attachment. RIMM schema Acronym for Rambus In-line Memory Module, which A collection of class definitions that describes managed is the Rambus equivalent of a DIMM module. objects in a particular environment. A CIM schema is a collection of class definitions used to represent managed objects that are common to every management environment, which is why CIM is called...
- Page 150 settings Settings are conditions of a manageable object help to Acronym for single in-line package, which is a type of determine what happens when a certain value is housing for electronic components in which the detected in a component. For example, a user can set connecting pins protrude from one side.
- Page 151 SOIC switch Abbreviation for Small Outline IC, a small-dimension, On a system board, switches control various circuits or plastic, rectangular, surface mount chip package that functions in your computer system. These switches are uses gull-wing pins extending outward. known as DIP switches; they are normally packaged in groups of two or more switches in a plastic case.
- Page 152 System Setup program text editor A BIOS-based program that allows you to configure An application program for editing text files consisting your system's hardware and customize the system's exclusively of ASCII characters. Windows Notepad is operation by setting such features as password a text editor, for example.
- Page 153 Abbreviation for terminate-and-stay-resident. A TSR Abbreviation for uninterruptible power supply. program runs "in the background." Most TSR programs A battery-powered unit that automatically supplies implement a predefined key combination (sometimes power to your system in the event of an referred to as a hot key) that allows you to activate the electrical failure.
- Page 154 varbind video adapter An algorithm used to assign an object identifier (OID). The logical circuitry that provides—in combination The varbind gives rules for arriving at the decimal prefix with the monitor—your system's video capabilities. that uniquely identifies an enterprise, as well as the A video adapter may support more or fewer features formula for specifying a unique identifier for the than a specific monitor offers.
- Page 155 video resolution VRAM Video resolution—800 x 600, for example—is Acronym for video random-access memory. Some expressed as the number of pixels across by the number video adapters use VRAM chips (or a combination of of pixels up and down. To display a program at a specific VRAM and DRAM) to improve video performance.
- Page 156 applet) or any other uniquely identified entity (such as Windows 95 a secure port server or Web server). An integrated and complete Microsoft Windows operating system that does not require MS-DOS and that provides advanced operating system performance, improved ease of use, enhanced workgroup Abbreviation for extended memory manager, a utility functionality, and simplified file management that allows application programs and operating systems...
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Page 157: Index
Index command line interface (CLI), 39 about backplane, storage, 77 components of home page remote access service, 89 backup, virtual disk, 109 action window, 36 server, 9, 45 basic storage, 105-106 data area, 36-38 AC switch, 62-63 navigation bar, 36 BIOS, manage, 63 action window, of home system tree, 36... - Page 158 data area, of home page, 36- enabling SNMP gauge indicator, home page, 38 by remote hosts, 23 Diagnostic Service generating CSR, 99 enclosure management about, 117 module (EMM), 77 configuring, 120 enclosure, storage, 77 devices supported, 118 encryption, 19 features, 119 help, using, 38 Server Administrator, 19 re-enumerating devices, 122...
- Page 159 logs, 59 about, 127-128 installing server, navigation bar, of home page, 36 alert log, 128 requirements, 47 network properties, RAC, 93 command log, 129 installing, server, 9, 45 features, 127 network, diagnostics, 68 about, 45 hardware log, 128 network, managing, 67 prerequisites, 46 POST log, 129 procedure, 49...
- Page 160 privilege levels, Server remote access, 10 security, management, 17 Administrator, 18 server, 10 server privileges, types of remote access controller, about, 45 for Red Hat Enterprise managing, 70 diagnosis, 11 Linux, 22 features, 9 remote access service home page, 10 procedure about, 89 install, 9, 45...
- Page 161 Server Administrator, service pack, Server SNMP traps, configuring starting, 42 Administrator, 45 for Red Hat Enterprise on Red Hat Enterprise Linux, 28 service, instrumentation, 55 Linux, 42 for Windows, 25 session, Server on Windows, 42 sockets, manage, 71 Administrator, 31 Server Administrator, software, 73 setting, BMC filter alerts, 83...
- Page 162 storage management service tasks, storage management, 108 basic, 74 viewing certificate, RAC, 100 command line interface temperature, manage, 71 viewing, BMC basic (CLI), 116 tests, Diagnostic Service, 125 details, 82 comparing basic and enhanced, 114 thermal, shutdown, 59 virtual disk, backup, 109 enhanced, 75 tree objects, home page, 58 virtual disk, enhanced storage...