Troubleshooting - VTech Follow Me Writer User Manual

6. Remove the batteries when the unit is not in use for an extended
period of time.
7. Do not drop the unit on a hard surface and do not expose the unit
to excess moisture.

TROUBLESHOOTING

If for some reason the program/activity stops working or malfunctions,
then please follow these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit should now be ready to play again.
5. If the unit still does not work, replace with a new set of batteries.
If the problem persists, please call our Consumer Services Department
on 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a
service representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing VTech
is accompanied by a responsibility that we at VTech
seriously. We make every effort to ensure the accuracy of the
information which forms the value of our products. However, errors
sometimes can occur. It is important for you to know that we stand
behind our products and encourage you to call our Consumer
Services Department at 1-800-521-2010 in the U.S. or 1-877-352-
8697 in Canada with any problems and/or suggestions that you
might have. A service representative will be happy to help you.
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