Lenovo ThinkServer RD210 Warranty And Support Information page 9

Warranty and support information
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The following services are available during the warranty period:
Problem determination
Trained personnel are available to assist you with determining a
hardware problem and deciding what action to take to fix the
problem.
Hardware repair
If the problem is caused by hardware under warranty, trained service
personnel are available to provide the applicable level of service.
Engineering Change management
There might be changes that are required after a product has been
sold. Lenovo will make selected Engineering Changes (ECs) that
apply to your hardware available.
The warranty does not cover the following:
v Replacement or use of parts not manufactured for or by Lenovo or
non-warranted Lenovo parts
v Identification of software problem sources
v Configuration of BIOS as part of an installation or upgrade
v Changes, modifications, or upgrades to devices drivers
v Installation and maintenance of network operating systems (NOS)
v Installation and maintenance of application programs
Telephone numbers are subject to change without notice. The most up-to-date
telephone list for Lenovo Support is always available at:
http://www.lenovo.com/support/phone
Country or Region
Africa
Argentina
Australia
Austria
Belgium
Bolivia
Brazil
Bulgaria
Canada
Africa: +44 (0)1475-555-055
South Africa: +27-11-3028888 and 0800110756
Central Africa: Contact the nearest Lenovo Business Partner
0800-666-0011 (Spanish)
1300-880-917 (English)
01-211-454-610 (German)
02-225-3611 (Dutch, French)
0800-10-0189 (Spanish)
Calls made from within the Sao Paulo region (11) 3889-8986
Calls made from outside the Sao Paulo region 0800-701-4815
(Brazilian Portuguese)
359-2-9734618
359-2-9693650
1-800-426-7378 (English, French)
Telephone Number
Chapter 1. Information resources
3

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