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Customer Care
We offer fast, individual advice! You have
several options:
Our online support on the Internet:
www.BenQ-Siemens.com/
mobilephonescustomercare
We can be reached any time, any place. You
are given 24 hour support on all aspects of
our products. Here you will find an interactive
fault-finding system, a compilation of the
most frequently asked questions and an-
swers, plus user guides and current software
updates to download.
When calling customer service, please have
ready your receipt and the phone identity
number (IMEI, to display press
software version (to display, press
E
then
) and if available, your service cus-
tomer number.
You can also get personal advice about our
range of products on our Premium Hotline:
United Kingdom ............................ 0906 9597500
(0.75 £ per minute)
Qualified employees are waiting to offer you ex-
pert information about our products and instal-
lation.
In some countries repair and replace services
are impossible where the products are not sold
through our authorised dealers.
If repair work is necessary, please contact one
of our service centres:
Abu Dhabi .........................................0 26 42 38 00
Argentina .....................................0 81 02 22 66 24
Australia..........................................13 00 66 53 66
Austria.............................................05 17 07 50 04
Bahrain .................................................... 40 42 34
Bangladesh.......................................0 17 52 74 47
Belgium.............................................0 78 15 22 21
Bolivia ...............................................0 21 21 41 14
Bosnia Herzegovina..........................0 33 27 66 49
Brunei ..................................................02 43 08 01
*
#06#), the
*
#06#,
Customer Care
Bulgaria............................................... 02 73 94 88
Cambodia ........................................... 12 80 05 00
Canada ........................................1 88 87 77 02 11
Chile..................................................8 00 53 06 62
China ..............................................40 08 88 56 56
Colombia....................................01 80 07 00 66 24
Croatia ..............................................0 16 10 53 81
Czech Republic.................................2 33 03 27 27
Denmark ............................................. 35 25 65 29
Dubai ................................................0 43 96 64 33
Ecuador ..........................................18 00 10 10 00
Egypt.................................................0 23 33 41 11
Estonia.................................................. 6 30 47 97
Finland ............................................09 22 94 37 00
France.............................................01 56 38 42 00
Germany ......................................0 18 05 33 32 26
Greece ............................................80 11 11 11 16
Hong Kong .......................................... 28 61 11 18
Hungary ..........................................06 14 71 24 44
Iceland .................................................. 5 20 30 00
India .............................22 24 98 70 00 Extn: 70 40
Indonesia .....................................0 21 46 82 60 81
Ireland.............................................18 50 77 72 77
Italy .................................................02 24 36 44 00
Ivory Coast.......................................... 05 02 02 59
Jordan...............................................0 64 39 86 42
Kenya.................................................... 2 72 37 17
Kuwait ................................................... 2 45 41 78
Latvia .................................................... 7 50 11 18
Lebanon.............................................. 01 44 30 43
Libya ...............................................02 13 50 28 82
Lithuania ...........................................8 70 07 07 00
Luxembourg........................................ 43 84 33 99
Macedonia ........................................0 23 13 18 48
Malaysia....................................+ 6 03 77 12 43 04
Malta .......................................+ 35 32 14 94 06 32
Mauritius ............................................... 2 11 62 13
Mexico .......................................01 80 07 11 00 03
Morocco .............................................. 22 66 92 09
Netherlands .................................0 90 03 33 31 00
New Zealand...................................08 00 27 43 63
Nigeria ..............................................0 14 50 05 00
Norway................................................ 22 70 84 00
Oman ....................................................... 79 10 12
Pakistan ..........................................02 15 66 22 00
33
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