HP Xb3000 - Notebook Expansion Base Docking Station Maintenance And Service Manual page 34

Troubleshooting
Optical Drive Problems and Solutions
Problem
The system cannot read
the optical disc.
The system cannot eject
the media tray.
Problem
The MultiBay II drive is
not recognized.
2–6
Possible Cause
The disc is not properly
seated in the media tray.
The disc is upside down.
The disc may be dirty or
scratched.
The disc is not properly
seated in the media tray.
There is no power to the
expansion base.
MultiBay II Problems and Solutions
Possible Cause
The drive is not properly
inserted in the
MultiBay II.
The drive was inserted
while the power was on.
Table 2-4
Table 2-5
Maintenance and Service Guide
Solution
Remove the disc, reseat
it in the media tray, and
then close the
media tray.
Remove the disc, turn it
over, and then close the
media tray.
Replace the disc.
Turn off the computer,
and then manually eject
the media tray.
Turn on power to the
system, and then eject
the disc.
Solution
Remove the MultiBay II
drive, and then
reinsert it.
Restart the computer
while the drive is in the
MultiBay II.