IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
Suggestions For Obtaining Service For Your
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Prepare For The Appointment . . . . . . . . . . . . 412
Prepare A List . . . . . . . . . . . . . . . . . . . . . . . . 412
Be Reasonable With Requests . . . . . . . . . . . . . 412
If You Need Assistance . . . . . . . . . . . . . . . . . . . 412
Warranty Information (U.S. Vehicles Only) . . . . . 415
Mopar Parts . . . . . . . . . . . . . . . . . . . . . . . . . 415
Reporting Safety Defects . . . . . . . . . . . . . . . . . . 415
In Canada . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Publication Order Forms . . . . . . . . . . . . . . . . . . 416
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