Symptom
Cause / Countermeasure
No· return· to· start-up·
•
There· may· be· an· internal· error.· Set· the· power· to· standby,· wait·
screen· when· disc· is·
awhile,·then·turn·the·power·back·on.
removed.
The· set· cannot· be·
•
Aim·the·remote·control·directly·at·infrared·sensor·window·on·the·
operated· with· the·
front·of·the·unit.
remote·control·unit.
•
Operate· within· a· distance· of· 7· meters· from· the· remote· control·
sensor.
•
Remove·the·obstacle.
•
Replace·the·batteries·with·new·ones.
•
Insert·the·batteries·in·the·proper·direction,·checking·the·q·and·
w·marks.
•
Make·the·signal·code·of·the·remote·control·match·to·the·signal·
code·of·the·unit.
The· unit· is· operated·
•
The· unit· is· operated· by· the· remote· control· of· other· DENON·
by·the·remote·control·
products.
of·
other·
DENON·
•
To·avoid·the·unit·being·operated·with·the·remote·control·of·other·
products.
devices,·set·"Other·Setup"·–·"Remote·Control·Setting"·–·"Receive·
Legacy·Remocon"·to·"Off"·on·the·GUI·menu.
Buttons· do· not· work·
•
Operations·may·not·be·permitted·by·the·disc.
or· the· unit· stops·
•
The·safety·protection·device·may·be·activated.·Unplug·the·power·
responding.
cord·once,·and·wait·for·5-10·seconds·and·then·plug·it·in·again.
•
Refer·to·the·instructions·of·the·disc.
Playable· disc· is· not·
•
The· pickup· lens· may· be· dirty.· Before· requesting· servicing,· try·
read.
cleaning· the· laser· pickup· with· a· commercially· available· lens·
cleaner.·(Do·not·use·a·cleaner·with·brush·because·it·may·damage·
the·lens.)
Angle·
does·
not·
•
If· a· BD-Video· or· DVD-Video· does· not· record· multiple· angles,·
switch.
angle·cannot·be·switched.·Also,·multiple·angles·may·be·recorded·
for specific scenes.
Playback· does· not·
•
Playback· may· be· prohibited· by· the· viewing· restriction· setting.·
start·when·the·title·is·
Check·the·"Ratings"·setting·on·the·GUI·menu.
selected.
The· password· for·
•
On· the· GUI· menu,· perform· the· "Other· Setup"· –· "Initialize"·
rating·level·has·been·
procedure.
forgotten.
•
Some·function·may·not·be·used·in·some·operation·status·and·this·is·not·failure·of·the·unit.·Read·the·
description·in·this·Owner's·Manual·for·details·on·correct·operations.
•
The·volume·may·differ·from·disc·to·disc.·This·is·due·to·the·differences·in·how·the·signals·are·recorded·
on·the·disc,·and·is·not·a·malfunction.
•
During·programmed·playback,·it·is·not·possible·to·perform·random·playback·or·to·start·playback·from·
the desired track or file.
•
Some·functions·are·prohibited·on·some·discs.
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