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LED Indicators
Crash Dump File
If the VPN 3002 crashes during operation, it saves internal system data in nonvolatile memory
(NVRAM), and then automatically writes this data to a CRSHDUMP
it is rebooted. This file contains the crash date and time, software version, tasks, stack, registers,
memory, buffers, and timers that help Cisco support engineers diagnose the problem. In case of a crash,
we ask that you send this file when you contact TAC for assistance. To view the CRSHDUMP.TXT file,
see Administration | File Management | View, and click View Saved Log Crash Dump File .
Configuration Files
The VPN 3002 saves the current boot configuration file (CONFIG) and its predecessor (CONFIG.BAK)
as files in flash memory. These files might be useful for troubleshooting. See Administration | File
Management for information on managing files in flash memory.
LED Indicators
LED indicators on the VPN 3002 are normally green or flashing amber. LEDs that are solid amber or off
might indicate an error condition.
Contact Cisco TAC if any LED indicates an error condition.
VPN 3002 Front LEDs
The LEDs on the front of the VPN 3002 are:
LED
PWR
SYS
VPN
VPN 3002 Hardware Client Getting Started
A-2
Status
Green
Off
Flashing amber
Solid amber
Flashing green
Green
Off
Amber
Green
Appendix A
Explanation
Unit is on and has power.
Unit is powered off.
Unit is performing diagnostics.
Unit has failed diagnostics.
Unit is negotiating DHCP or PPPoE
Unit is operational.
No VPN tunnel exists.
Tunnel has failed.
Tunnel is established.
Troubleshooting and System Errors
TXT file in flash memory when
.
OL-2854-01
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