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Compaq ProLiant 6400R Setup And Installation Manual

Compaq proliant 6400r setup and installation guide
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ProLiant 6400R
Setup and Installation Guide
Second Edition (April 2000)
Part Number 388776-002
Compaq Computer Corporation

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Summary of Contents for Compaq ProLiant 6400R

  • Page 1 ProLiant 6400R Setup and Installation Guide Second Edition (April 2000) Part Number 388776-002 Compaq Computer Corporation...
  • Page 2 Other product names mentioned herein may be trademarks and/or registered trademarks of their respective owners. Compaq Computer Corporation shall not be liable for technical or editorial errors or omissions contained herein. The information in this publication is subject to change without notice.

  • Page 3: Table Of Contents

    About This Guide Text Conventions......................ix Symbols in Text......................x Symbols on Equipment....................x Rack Stability ......................xii Getting Help ......................xii Compaq Technical Support ................xii Compaq Website....................xiii Compaq Authorized Reseller................xiii Chapter 1 Server Features System Board Features .................... 1-2 Processors and Processor Power Modules............1-2 Cache Memory and System Architecture ............
  • Page 4 Compaq ProLiant 6400R Setup and Installation Guide Server Features continued Server Management Features and Configuration Tools........... 1-7 Compaq SmartStart................... 1-7 Compaq System Configuration Utility ............. 1-8 Compaq Operating System Utilities ..............1-8 Compaq Integrated Management Log............... 1-8 Compaq Insight Manager.................. 1-9 Compaq Integrated Remote Console ..............
  • Page 5 Novell intraNetWare Configuration Manager Console ........... 5-6 Navigating the NCMCON Menus ..............5-6 Performing Hot-Plug Actions ................5-6 PCI Hot Plug Utility for Microsoft Windows NT............ 5-9 Performing Hot-Plug Actions ................5-9 Compaq PCI Hot Plug Utility Messages ............5-10...
  • Page 6 Compaq ProLiant 6400R Setup and Installation Guide Chapter 6 Cabling Guidelines Network Interface Controller (NIC)................. 6-1 Connecting the Network Cables ............... 6-1 External Cabling ...................... 6-2 SCSI Cabling ......................6-3 SCSI Buses ....................... 6-3 Determining Cabling Needs..................6-4 Internal Cabling with Integrated Controller or Additional SCSI Adapter....6-5 SCSI Cabling ......................

  • Page 7: Index

    Contents vii Regulatory Compliance Notices continued Laser Devices......................A-6 Laser Safety Warnings..................A-6 Compliance with CDRH Regulations...............A-6 Compliance with International Regulations............A-6 Laser Product Label..................A-7 Laser Information .....................A-7 Battery Replacement Notice ..................A-7 Appendix B Electrostatic Discharge Grounding Methods ....................B-2 Appendix C Switch Settings Maintenance Configuration Switch Functions (SW1) ..........C-1 Core Frequency Switch (SW2 and SW3) ..............C-2 Appendix D...

  • Page 9: About This Guide

    About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.

  • Page 10: Symbols In Text

    Compaq ProLiant 6400R Setup and Installation Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
  • Page 11 About This Guide xi This symbol on an RJ-45 receptacle indicates a Network Interface Connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

  • Page 12: Rack Stability

    A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process. In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ .

  • Page 13: Compaq Website

    Third-party hardware or software Operating system type and revision level Detailed, specific questions Compaq Website The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website: http://www.compaq.com Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518.

  • Page 14: Server Features

    High-availability features include PCI Hot Plug slots, optional redundant hot- plug power supplies, hot-plug redundant system fans, hot-plug hard drives, ECC memory, optional redundant Processor Power Modules, redundant NICs, optional Compaq SMART array controllers, and Automatic Server Recovery-2 (ASR-2). Server management and configuration tools important to high-availability...

  • Page 15: System Board Features

    ProLiant 6400R servers reduces spare part inventory costs. This chapter provides an overview of the Compaq ProLiant 6400R server and its standard features that, unless otherwise noted, include the following: system board features, memory board features, peripheral board features, high- availability features, server management features, and configuration tools.

  • Page 16: Expansion Slots

    Systems Reference CD, included in the Reference Information pack. System Fans The Compaq ProLiant 6400R server includes hot-plug, redundant fans that provide high-level thermal protection throughout your entire system. All fans run at all times. The system can cool with only two CPU fans running. Hot- plug redundant fans protect the server from overheating and possible system interruption.

  • Page 17: Internal Drive Bays

    Internal 1-Inch Wide Ultra2 SCSI Hot-Plug Drive Bays The Compaq ProLiant 6400R server supports one SCSI hard-drive cage that can be configured with up to four 1-inch standard hot-plug Wide Ultra2 SCSI hard drives. Drives can be of any storage capacity but must be mounted on Compaq hot-plug drive trays.

  • Page 18: Memory Board Features

    Server Features 1-5 Comparing memory and 3.3-V powered PCI Expansion Board power. Each additional 512 MB draws approximately as much current as one to two PCI boards. Comparing hard drive and 5-V powered PCI Expansion Board Power. One PCI card draws as much current as two to five hard drives. In general, PCI array controllers draw more current than PCI NICs.

  • Page 19: Video

    For detailed information, see the NIC user documents, or the SmartStart CD. Network Interface Controller The NIC is a Compaq NC3131 Fast Ethernet 64-bit Dual-port 10/100 Controller in a PCI slot. Features of the controller include two RJ-45 connectors for 10BaseT or 100 TX Ethernet, PCI Hot Plug support, Adapter Fault Tolerance (AFT), Adaptive Load Balancing (ALB), and Fast Etherchannel support.

  • Page 20: Nic Software Features

    Compaq Survey Utility. Server Management Features and Configuration Tools Compaq offers an extensive set of management features and optional tools to support effective server management and configuration. These features include Compaq SmartStart and Support Software CD, Compaq System Configuration Utility, Compaq Operating System Utilities, Compaq Integrated Management Log, Compaq Insight Manager, Compaq Integrated Remote Console, Compaq Survey Utility, and Automatic Server Recovery-2.

  • Page 21: Compaq System Configuration Utility

    Future operating system support is planned for later release. Compaq Integrated Management Log The Compaq Integrated Management Log records events and stores them in an easily viewable form. The IML records hundreds of events and then marks each event with a time stamp. For more information regarding the IML, see...

  • Page 22: Compaq Insight Manager

    IRC operates the system-independent remote server reboot, reset and failure sequence replay, and out-of-band communication. The Compaq ProLiant 6400R server includes one ISA modem slot that can be used for the IRC. The IRC requires a modem for out-of-band communications.

  • Page 23: Automatic Server Recovery-2

    Standard server configurations can include as many as five Smart Array 3200 Controllers, depending on the installed network operating system. Each Smart Array 3200 Controller can support two Compaq ProLiant 6400R Storage Systems or one Compaq ProLiant 6400R Storage System and the internal hot- plug hard drives. Maximum SCSI Configuration...

  • Page 24: Maximum Fibre Channel Configuration

    Documentation CD included in the Reference Information pack shipped with your server. Software Security The software security features are established through the Compaq System Configuration Utility. The features include an administrator password, configuration lock, power-on password, diskette boot override, diskette write control, keyboard password, network server mode, parallel interface control, QuickLock, serial interface control, and remote access password.

  • Page 25: Major Hardware Options

    The Compaq Disk Drive Fault Tolerance feature provides many disk subsystem and memory system error correction fault-tolerance options. For more detail on this feature for Compaq servers, see the Server Reference Guide on the Documentation CD. External storage enclosures (FC and SCSI)

  • Page 26: Front Panel Components

    Server Features 1-13 Front Panel Components Use the following figure and table to identify front panel components. Figure 1-2. Front panel of the ProLiant 6400R server Table 1-1 Front Panel Components Identifier Description Power On/Standby switch Front panel LEDs (power, interlock, fans)

  • Page 27: Rear Panel Components

    1-14 Compaq ProLiant 6400R Setup and Installation Guide Rear Panel Components Components on the rear panel of the server are shown below. 6 5 4 3 2 1 Figure 1-3. Rear panel of the ProLiant 6400R server Table 1-2 Rear Panel Components Identifier...

  • Page 28: Routine Maintenance

    For additional service and support, visit the Compaq website: http://www.compaq.com. Server Registration Registering your server provides Compaq with valuable information on installation. The information helps Compaq serve your needs better now and in the future. Visit the Compaq website to register your server: http://www.compaq.com...

  • Page 29: Rack-Mountable Server Installation

    The installation service covers the entire hardware installation from unpacking the components to routing the cables and testing the system. In the United States, you may order installation service direct from Compaq by calling 1-800-407-6210 and ordering part number FM-HEINS-IN. Installation can also be ordered from and provided directly by Compaq Authorized Service Providers.

  • Page 30: Site Planning

    The Rack Builder Pro Configuration Tool and Rack Products Documentation information can be found on the Compaq website: http://www.compaq.com The entire Rack Resource CD Kit ships with all Compaq racks. A summary of the content of each CD follows. Rack Builder Pro Configuration Tool This information enables you to simulate potential Compaq rack configurations based on your input.
  • Page 31 Rack-Mountable Server Installation 2-3 Installation Overview A brief summary of the steps required for installing your Compaq ProLiant 6400R server follows. Detailed instructions for each of the steps are included in later sections of this chapter. 1. Select an appropriate site for your rack and ensure that the stabilizer feet are installed on the rack.

  • Page 32: Preparing The Server

    2-4 Compaq ProLiant 6400R Setup and Installation Guide Preparing the Server Optimum Environment When installing your ProLiant 6400R server in a rack, temperature standards and power requirements must be met. Space Requirements Consider the following when deciding where to install your Compaq rack: Clearance in the front of the rack should be a minimum of 25 inches for servicing.
  • Page 33 (earthed) connection is essential before connecting the unit to an AC supply. Because of the higher ground leakage currents of the equipment, Compaq recommends the use of a power distribution unit (PDU) that provides a supplementary ground conductor. Connect the supplementary ground conductor permanently to a suitable building ground terminal.

  • Page 34: Rack Internal Temperature

    Airflow Requirements The Compaq ProLiant 6400R server draws cool air in through the front door and exhausts warm air out the rear door. Therefore, the front door of the rack must be adequately ventilated to enable ambient room air to enter the cabinet, and the rear door must be ventilated adequately to enable the warm air to escape from the cabinet.

  • Page 35: Unpacking The Server

    Rack-Mountable Server Installation 2-7 Unpacking the Server Unpack the server, box and locate the materials and documents necessary to install your rack-mountable server. Rack Warnings and Precautions WARNING: To reduce the risk of personal injury or damage to the equipment, at least two people are needed to safely unload the rack from the pallet.

  • Page 36: Locating Materials

    20-A circuit for each pair of power supplies. Locating Materials The materials needed to install the ProLiant 6400R server in the rack are included with the rack and the server. The contents of the rack model server box include the...
  • Page 37 Rack-Mountable Server Installation 2-9 Figure 2-1. Rack mounting hardware included with the server...
  • Page 38 2-10 Compaq ProLiant 6400R Setup and Installation Guide Table 2-2 Rack Mounting Hardware Identifier Description One pair of 24-inch slide rail assemblies Rack mounting brackets Cable management arm bracket Cable management arm Bag of screws Cable management arm screw-retaining plate...
  • Page 39 Rack-Mountable Server Installation 2-11 In addition to these supplied items, you may need a Torx T-15 screwdriver Phillips screwdriver Cage nut fitting tool Pencil Options such as a monitor, keyboard, mouse, and switch box Preparing the Rack Mounting Brackets and Slide Rail Assemblies Each pair of rack mounting brackets, with attached slide rail assemblies, supports one rack-mountable server.

  • Page 40: Slide Rail Assembly

    2-12 Compaq ProLiant 6400R Setup and Installation Guide Each slide rail assembly consists of an outer bracket rail and an inner server rail. The pieces can be separated. The bracket rails attach to the rack mounting brackets, and the server rails attach to the sides of the server chassis.
  • Page 41 Rack-Mountable Server Installation 2-13 3. Extend the inner slide rail from the front of the bracket rail. With this piece extended, you can see three screw holes aligned in the rack mounting bracket and the slide rail assemblies. 4. Fasten the slide rail assemblies to the rack mounting bracket with three 8/32 x ¼-inch slotted screws.

  • Page 42: Marking The Rack

    2-14 Compaq ProLiant 6400R Setup and Installation Guide Attaching the Rack Mounting Bracket Assembly to the Rack WARNING: To reduce the risk of personal injury or damage to the equipment, ensure that the rack leveling feet are extended to the floor and support the full weight of the rack.
  • Page 43 Rack-Mountable Server Installation 2-15 Figure 2-5. Marking the rack with the template 4. After marking the front of the rack, flip the template over, and mark the back rails of the rack. Open the rear door of the rack to access the back rails.

  • Page 44: Rack-Mounting

    2-16 Compaq ProLiant 6400R Setup and Installation Guide Figure 2-6. Inserting cage nuts 4. Using the fitting tool as a lever, pry the cage nut into position. 5. Repeat steps 1 through 4 for each cage nut. Attaching the Rack Mounting Bracket Assembly to the Rack 1.
  • Page 45 Rack-Mountable Server Installation 2-17 CZR4-012.eps Figure 2-7. Back of mounting bracket assembly installed 4. Using the pencil marks, attach the rack mounting bracket assembly to the front rail of the rack using one M6 by 12-mm Phillips screw in the bottom hole of the bracket.

  • Page 46: Installing The Server Into The Rack

    2-18 Compaq ProLiant 6400R Setup and Installation Guide Attaching Handles to the Server 1. Align the rack mounting handles on the side of the server. 2. Attach the rack mounting handles with screws. IMPORTANT: Your server may vary from the one shown in Figure 2-10. However, the process of attaching the handles to the server is the same.
  • Page 47 Rack-Mountable Server Installation 2-19 WARNING: To reduce the risk of personal injury or damage to the equipment, a minimum of two people must lift the server onto the slide rails. The Compaq ProLiant 6400R server can weigh up to 75 lb (34 kg).

  • Page 48: Attaching The Cable Management Arm Bracket

    2-20 Compaq ProLiant 6400R Setup and Installation Guide 8. Secure the server face plate to the front of the rack by screwing the thumbscrews into the cage nuts. 9. Tighten the thumbscrews before you close the rack door to prevent the door from hitting protruding thumbscrews.
  • Page 49 Rack-Mountable Server Installation 2-21 1. For easier handling, slide the server into the rack. Next, attach the cable management arm to its bracket. If you attach the arm before loading the server in the rack, the arm may swing around and interfere with the loading.
  • Page 50 2-22 Compaq ProLiant 6400R Setup and Installation Guide Figure 2-13. Attaching the cable management arm screw-retaining plate 4. Attach the cable management arm to the rear frame rail of the rack with two 10-32 × 5/8-inch Phillips hex-washer screws. Figure 2-14. Attaching the cable management arm to the rear brace of the...

  • Page 51: Cabling The Server

    Rack-Mountable Server Installation 2-23 Cabling the Server 1. Connect the power cords and peripheral devices, such as the keyboard, mouse, and monitor. Tie-wrap the AC cord to the loop provided on the power cord connector to prevent the cord from accidental disengagement.

  • Page 52: Powering Up The Server

    Figure 2-16. Routing and securing the cables 4. Extend the bundled cables down the rack cable channel. Powering Up the Server You can now bring your ProLiant 6400R server online according to your network and operating system procedures. Press the Power On/Standby switch to on.

  • Page 53: Power On/Standby

    Powering Down the Server The system power in the ProLiant 6400R server does not shut off completely with the front panel Power On/Standby switch. The two positions of the switch function as on and standby, instead of on and off. The standby position removes power from most of the electronics and drives, but portions of the power supply and some internal circuitry remain active.

  • Page 54: Installing Hardware Options

    Compaq recommends that you use the documentation provided with the hardware options for complete installation instructions in addition to the instructions in this chapter. See also the Compaq ProLiant 6400R Hardware Installation and Configuration poster included in the shipping box or the labels attached under the top access panel.

  • Page 55: Non-Hot-Plug Area Access

    3-2 Compaq ProLiant 6400R Setup and Installation Guide Hot-Plug Area Access - This section covers the procedures for accessing areas in which to install hot-plug options, upgrades or replacements. These areas include: five PCI Hot Plug expansion slots, hot-plug SCSI drive bays, hot-plug power supplies, and hot-plug fans.
  • Page 56 Installing a Processor and Processor Power Module (PPM) The ProLiant 6400R server ships with at least one processor, one Processor Power Module (PPM) installed, and up to three processor terminator modules. The server can support up to four processors and four PPMs.
  • Page 57 3-4 Compaq ProLiant 6400R Setup and Installation Guide IMPORTANT: The system power in the ProLiant 6400R server does not completely shut off with the front panel Power On/Standby switch. The two positions of the switch function as on and standby, rather than on and off. The standby position removes power from most of the electronics and the drives.
  • Page 58 Installing Hardware Options 3-5 CAUTION: Always fully loosen the terminator module retention screw to avoid possible damage to the processor. 10. Remove the terminator module from the selected socket: a. Fully loosen the terminator module retention screw b. Open the ejector levers c.
  • Page 59 3-6 Compaq ProLiant 6400R Setup and Installation Guide Figure 3-4. Installing the Processor Power Module NOTE: The Compaq ProLiant 6400R server ships with a nonredundant PPM standard. For the additional level of availability, redundant PPMs are available as an option.
  • Page 60 Installing Hardware Options 3-7 Table 3-1 Processors and Processor Power Modules Item Description Processors Processor Power Modules Below is a detailed view of the server with four processors and PPMs installed. Top View System Board Figure 3-6. Processor and PPM locations (top view of system board shown) Table 3-2 Top View of System Board Item...
  • Page 61 3-8 Compaq ProLiant 6400R Setup and Installation Guide Table 3-2 Top View of System Board continued Item Description Processor Power Module 3 Processor 4 Processor Power Module 4 CAUTION: Each processor must have an associated PPM installed. IMPORTANT: If two processors are used with different speeds, install the faster one in slot 1 and install the slower one in slot 3.

  • Page 62: Accessing The System Board Components

    Installing Hardware Options 3-9 18. Power on the server. See Chapter 2, “Rack-Mountable Server Installation.” 19. Verify that the processor was installed correctly. Check the processor frequency, cache size, and socket location by reviewing the POST messages on the system console. See Chapter 4, “Integrated Management Log.”...

  • Page 63: Expansion

    3-10 Compaq ProLiant 6400R Setup and Installation Guide Table 3-3 System Board Components continued Item Component PCI Hot Plug switch board connector Core frequency switch (SW3) for processors 3 and 4 Core frequency switch (SW2) for processors 1 and 2...
  • Page 64 WARNING: Before removing the top access panel, set the power switch to the standby position and disconnect the power cord from the electrical outlet. IMPORTANT: The system power in the ProLiant 6400R server does not completely shut off with the front panel Power On/Standby switch. The two positions of the switch function as on and standby, rather than on and off.
  • Page 65 3-12 Compaq ProLiant 6400R Setup and Installation Guide Figure 3-10. Removing the top access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. 5. Remove the memory expansion board by rotating the latches outward and pulling the board out Figure 3-11.
  • Page 66 DIMM speed. Expandable to 4 GB (16 × 256-MB DIMMs) The memory architecture of the Compaq ProLiant 6400R server uses four-way interleaving, which requires groups of four DIMMs of the same size, type, and speed to be installed or removed at a time. (The four groups on each memory expansion board are Banks 1 through 4.)
  • Page 67 3-14 Compaq ProLiant 6400R Setup and Installation Guide Figure 3-12. Installing and latching DIMMs 5. Verify that the four DIMMs inserted are all within the same bank by noting the bank boundaries in Figure 3-9. 6. Replace the memory expansion board...
  • Page 68 10. Power on the server. See Chapter 2, “Powering Up the Server.” Address Bit Permuting The ProLiant 6400R server offers enhanced memory performance memory configurations. By following memory configuration rules, the system memory access time is reduced automatically, and system performance is improved.

  • Page 69: Accessing The Peripheral Board Components

    3-16 Compaq ProLiant 6400R Setup and Installation Guide Accessing the Peripheral Board Components Use the following figure and table to identify peripheral board components. Figure 3-14. Peripheral board components Table 3-5 Peripheral Board Components Item Description Internal battery Configuration maintenance switch (SW1)

  • Page 70: Removing The Peripheral Board

    Installing Hardware Options 3-17 Removing the Peripheral Board Remove the peripheral board by loosening the thumbscrews , rotating the release latches outward to 30 degrees , and pulling the board up out of the socket CAUTION: Do not pull the release latches to a full 90 degrees because the levers will break.

  • Page 71: Accessing Pci Hot Plug Expansion Slots

    The PCI Hot Plug utility software allows you to enable or disable specific slots to the system. Compaq, in partnership with Microsoft, Novell and SCO, has developed PCI Hot Plug software support for each operating system.
  • Page 72 Installing Hardware Options 3-19 WARNING: To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers. Remove all watches, rings, and any other loose fitting jewelry. Avoid the use of conductive tools inside the server that could bridge live parts.
  • Page 73 3-20 Compaq ProLiant 6400R Setup and Installation Guide Figure 3-17. PCI Hot Plug LED indicators and button under the PCI Hot Plug access door Table 3-6 PCI Hot Plug Button and LEDs Item Description Green LED Amber LED PCI Hot Plug button 3.
  • Page 74 Installing Hardware Options 3-21 Figure 3-18. PCI Hot Plug LED indicators, the green LED and the amber LED, from the rear of the server CAUTION: Do not open the slot release lever unless the slot’s green PCI Hot Plug LED indicator is off. System power down and subsequent data loss could occur.
  • Page 75 3-22 Compaq ProLiant 6400R Setup and Installation Guide 6. Place the same type of PCI expansion board into the same expansion slot, pushing firmly until securely seated Figure 3-20. Installing a PCI expansion board 7. Close the expansion slot release lever from the rear of the unit to secure the board.

  • Page 76: Accessing Hot-Plug Scsi Hard Drives

    LED on the drive flashes green during the rebuild process. A replaced drive is restored from data stored on the other drives. Never turn a ProLiant 6400R Storage System off while the server controlling it is powered on. Doing so causes the server's Smart controller to mark the drives as "failed."...
  • Page 77 3-24 Compaq ProLiant 6400R Setup and Installation Guide POST error message 1786 occurs when the system is turned on if a drives has been replaced while the system is off. When this error occurs, the following prompt is displayed: PRESS <F1> TO BOOT THE SYSTEM AND REBUILD THE REPLACED DRIVE , PRESS <F2>...

  • Page 78: Removing Hot-Plug Hard Drives

    Installing Hardware Options 3-25 CAUTION: Make sure that the ejector levers are properly seated. 5. Place the hot-plug SCSI hard drive online as directed by the operating system instructions. If the drive was replaced, the array controller automatically activates the drive and starts rebuilding the data. Removing Hot-Plug Hard Drives Use the following procedure to remove hot-plug hard drives: 1.

  • Page 79: Hot-Plug Power Supplies

    3-26 Compaq ProLiant 6400R Setup and Installation Guide CAUTION: Ensure that unused drive bays contain a blanking panel for proper airflow. Hot-Plug Power Supplies Accessing and Installing Hot-Plug Power Supplies Use the following figure and table to locate the hot-plug power supply to be accessed.
  • Page 80 Installing Hardware Options 3-27 Power Supply LEDs For power supply status, note the color of the power supply LEDs, located on the front of the power supply. Table 3-8 Hot-Plug Power Supply LEDs LED Location Indicator Description Bottom Green AC present Bottom AC not present or fault Green...

  • Page 81: Hot-Plug Fans

    3-28 Compaq ProLiant 6400R Setup and Installation Guide Failure to wait may case a false notification to be sent to the operating system health drivers. CAUTION: If you are using only one power supply it must be in the primary or center power supply position.
  • Page 82 Installing Hardware Options 3-29 Accessing Hot-Plug Fans Use the following figure and table to locate the hot-plug fan to be removed. Figure 3-25. Hot-plug fan locations Table 3-10 Hot-Plug Fan Identification Description I/O fan I/O fan Primary CPU fan Secondary CPU fan Primary external rear CPU fan Secondary external rear CPU fan...
  • Page 83 3-30 Compaq ProLiant 6400R Setup and Installation Guide Verify the status of the fans by noting the LEDs at the fan location. Figure 3-26. Hot-plug fan LED indicators Table 3-11 Hot-Plug Fan LEDs Description I/O fan LED I/O fan LED...
  • Page 84 Installing Hardware Options 3-31 Removing Hot-Plug Fans WARNING: To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers. Remove all watches, rings, and any other loosely fitting jewelry. Avoid the use of conductive tools that could bridge live parts inside the server.
  • Page 85 3-32 Compaq ProLiant 6400R Setup and Installation Guide Figure 3-28. Installing a hot-plug fan Figure 3-29. Installing a hot-plug external rear CPU fan 3. Replace the top access panel to complete the installation.

  • Page 86: Integrated Management Log

    The Compaq Integrated Management Log (IML) records system events and stores them in an easily viewable form. The IML provides greater serviceability to your Compaq server by recording hundreds of events. The IML also marks each event with a time-stamp with one-minute granularity.

  • Page 87: Compaq Insight Manager

    4-2 Compaq ProLiant 6400R Setup and Installation Guide Compaq Insight Manager Compaq Insight Manager is a server management tool that provides in-depth fault, configuration, and performance monitoring of hundreds of Compaq servers from a single management console. The system parameters that are monitored describe the status of all key server components.

  • Page 88: Compaq Survey Utility

    Microsoft Notepad. The event list follows the system slot information. After you have opened the text file, you can print it using the print feature of the viewer. For more information on the List of Events, refer to the Compaq Servers Troubleshooting Guide.

  • Page 89: Pci Hot Plug Technology

    PCI Hot Plug Administration Guide and the PCI Hot Plug animation on the Documentation CD. The ProLiant 6400R server supports PCI Hot Plug. PCI Hot Plug and the server operating system work together to allow the following hot-plug actions: Hot replacement of adapters –...

  • Page 90: Pci Hot Plug System

    Compaq website: www.compaq.com For information on SCSI cabling, see Chapter 6, “Cabling Guidelines” For information on using the Compaq System Configuration Utility to set up a SCSI drive array, see Chapter 7, “Server Configuration and Utilities”...

  • Page 91: Pci Hot Plug Feature

    PCI Hot Plug Technology 5-3 PCI Hot Plug Feature The PCI Hot Plug feature provides the ability to remove and replace, upgrade, and add PCI expansion boards without powering down the server. Any PCI board can be placed in a PCI Hot Plug slot. PCI Hot Plug device drivers and OS support, however, are required to enable the PCI Hot Plug feature.

  • Page 92: Slot Status

    5-4 Compaq ProLiant 6400R Setup and Installation Guide Table 5-1 PCI Hot Plug LEDs Power Status OK to Open Slot Status Power is currently applied to the slot. Do not Green open the slot release lever. The slot is Amber functioning normally.

  • Page 93: Pci Hot Plug Application Support

    5. Return power to the slot through the PCI Hot Plug application. The green LED turns PCI Hot Plug Application Support In partnership with Microsoft and Novell, Compaq has developed software support implementations for each company’s operating system. For SCO support, check the Compaq website:...
  • Page 94 At any point, if you want to return to the Main menu, press Esc. 3. Press F1 for online help. Performing Hot-Plug Actions The Compaq PCI Hot Plug and the intraNetWare PCI Hot Plug application enable the following hot-plug actions: Hot Removal of Adapters – You can manually shut down and permanently remove an adapter, regardless of whether it is working or has failed.
  • Page 95 PCI Hot Plug Technology 5-7 Replacing an Adapter 1. Use the Remove command to remove the adapter from the slot. See “Removing an Adapter.” 2. Replace the failed adapter by putting the new adapter in the slot and closing the slot release lever. 3.
  • Page 96 5-8 Compaq ProLiant 6400R Setup and Installation Guide Novell intraNetWare Operating System Messages Adapter Not Same – Adapter is not the same as the adapter being replaced. Hot-plug replacement cannot continue. Card Functioning – Adapter in slot is currently functioning. Add/Replace is ignored.
  • Page 97 PCI Hot Plug Utility for Microsoft Windows NT The Compaq PCI Hot Plug Utility for Microsoft Windows NT allows you to view the status of the PCI Hot Plug slots and to initiate actions such as replacing a failed card.

  • Page 98: Compaq Pci Hot Plug Utility Messages

    4. In the PCI Hot Plug Utility, turn the power on to the slot by selecting it and clicking the Power button. Compaq PCI Hot Plug Utility Messages The requested machine is not running the Compaq Remote Control service. You cannot connect to the specified machine because it is not running the Compaq Remote Control service.

  • Page 99: Cabling Guidelines

    Chapter Cabling Guidelines This chapter discusses connections and cabling considerations for the Compaq ProLiant 6400R server. Connectors, guidelines, and cabling examples are presented. Network Interface Controller (NIC) Connecting the Network Cables To connect a single network cable to each port of the NIC: For 100BASE-TX, your network cable must be Category 5, twisted-pair wiring.

  • Page 100: External Cabling

    6-2 Compaq ProLiant 6400R Setup and Installation Guide Figure 6-1. Connecting the network cables WARNING: To reduce the risk of electrical shock or fire, do not plug telecommunications/telephone connectors into the NIC receptacle. CAUTION: Remove the terminator plug from the second RJ-45 connector when using the dual-port capabilities.

  • Page 101: Scsi Cabling

    Compaq ProLiant 6400R server, refer to the Compaq website: http://www.compaq.com This section discusses the SCSI buses, connectors, and special considerations. SCSI Buses The Compaq ProLiant 6400R server includes two SCSI buses. The SCSI B bus, is hardwired from the Dual Channel Wide Ultra SCSI adapter channel B...

  • Page 102: Determining Cabling Needs

    2. Identify the SCSI hardware device for the Wide Ultra2 SCSI hard drive only. 3. Follow the interconnect instructions. For the latest information on SCSI adapters and Smart Array controllers and configurations supported by the Compaq ProLiant 6400R server, refer to the Compaq website: http://www.compaq.com...

  • Page 103: Internal Cabling With Integrated Controller Or Additional Scsi Adapter

    Connect the internal 68-pin connector of the SMART Array controller to the drive backplane. two SCSI channels of the SMART controller. The second SCSI channel is available for external storage. For additional information on internal and external cabling refer to the Compaq website: http://www.compaq.com...

  • Page 104: Power Cabling

    6-6 Compaq ProLiant 6400R Setup and Installation Guide SCSI Cabling The Compaq ProLiant 6400R server is configured at the factory for a standard SCSI configuration. This configuration uses the Dual Channel Wide Ultra Controller to manage all four SCSI drive bays.

  • Page 105: Securing The Power Cord

    Cabling Guidelines 6-7 IMPORTANT: The system power in the ProLiant 6400R does not completely shut off with the front panel Power On/Standby switch. The two positions of the switch function as On and Standby, rather than On and Off. The Standby position removes power from most of the electronics and the drives but portions of the power supply and some internal circuitry remain active.

  • Page 106: Configuration Utility

    Chapter Server Configuration and Utilities Compaq provides tools to assist you in the configuration and management of your Compaq ProLiant 6400R server. This chapter discusses Compaq SmartStart and the Compaq System Configuration Utility, which includes Diagnostics and Utilities. For more information, refer to the Documentation CD.

  • Page 107: Server Setup And Management

    To configure the server and load the operating system, refer to the SmartStart documentation provided in the Server Setup and Management pack that shipped with your server. To manage the system, refer to the Compaq Management CD provided in the Server Setup and Management pack that shipped with your server.

  • Page 108: Storage

    Server Configuration and Utilities 7-3 Compaq System Configuration Utility The Compaq System Configuration Utility performs a wide range of configuration activities, including the following: Configures ISA modem and PCI boards automatically Provides switch and jumper settings Resolves resource conflicts in areas such as memory, port addresses, and...

  • Page 109: Smp Operating System Support

    CD or diskette. Not all operating systems ship with each server. Consult your local reseller or Compaq Customer Service to get a SmartStart pack with additional operating system support. Some operating systems have driver support/updates but not an integrated SmartStart installation.

  • Page 110: Prefailure Warranty

    Compaq Insight Manager Alert The Compaq Insight Manager status indicator is a yellow status indicator on the Insight Manager control panel that indicates that a component is in a degraded condition. Insight Manager recommends replacing a component in a pre-failure condition.

  • Page 111: Regulatory Compliance Notices

    Regulatory Compliance Notices For the purpose of regulatory compliance certifications and identification, your ProLiant 6400R server is assigned a Compaq series number. The Compaq series number for this product is: Series ES1006. The server series number can be found on the product label, along with the required approval markings and information.

  • Page 112: Class A Equipment

    A-2 Compaq ProLiant 6400R Setup and Installation Guide Class A devices do not have an FCC ID or logo on the label. Once the class of the device is determined, refer to the following corresponding statement. Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 113 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 114: European Union Notice

    A-4 Compaq ProLiant 6400R Setup and Installation Guide Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

  • Page 115: Japanese Notice

    Regulatory Compliance Notices A-5 Japanese Notice Taiwanese Notice...

  • Page 116: Laser Devices

    A-6 Compaq ProLiant 6400R Setup and Installation Guide Laser Devices All Compaq systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.

  • Page 117: Laser Product Label

    Regulatory Compliance Notices A-7 Laser Product Label The following label or equivalent is located on the surface of Compaq CD-ROM drives. This label indicates that the product is classified as a CLASS 1 LASER PRODUCT. This label appears on a laser device installed in your product.
  • Page 118 Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Replace only with the Compaq spare designated for this product. Do not dispose of batteries, battery packs, or accumulators with general household waste. To forward them to recycling or proper disposal, please use the public collection system or return them to Compaq, your authorized Compaq Partners, or their agents.

  • Page 119: Electrostatic Discharge

    Appendix Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage, observe the following precautions: Avoid hand contact by transporting and storing products in static-safe containers.

  • Page 120: Grounding Methods

    B-2 Compaq ProLiant 6400R Setup and Installation Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis.

  • Page 121: Appendix C Switch Settings

    On-board video disable Configuration lock External hot-plug redundant system fan assembly uninstall Diskette boot override Boot password disable Clear configuration contents NOTE: Earlier versions of the ProLiant 6400R server equipped with a single rear fan have this switch in the on position.

  • Page 122: Core Frequency Switch (Sw2 And Sw3

    NOTE: SW2 applies to processors 1 and 2; SW3 applies to processors 3 and 4. The off position indicates a switch is open. NOTE: Compaq makes no representation or warranty that processors, which operate at any of the speeds shown, will be available at any time. Therefore, processor core speeds shown...

  • Page 123: Led Indicators

    Appendix LED Indicators There are many LEDs provided within the ProLiant 6400R server. These LEDs provide a visual reference to the status of the server. This appendix is a quick reference for recognizing the LED locations, status, and meaning of that status.

  • Page 124: System Board Interlock Led Indicators

    D-2 Compaq ProLiant 6400R Setup and Installation Guide Table D-1 Front Panel LEDs Description Indicator Status Power Green System power on Amber Standby Interlock Green Interlock status OK system Amber Interlock failure, refer to system board LEDs Green All fans operational...
  • Page 125 LED Indicators D-3 Use the following figure and table for assistance in troubleshooting interlock errors. Figure D-2. Interlock LED indicators on the system board Table D-3 System Board Interlock LEDs Memory CPU4 CPU3 CPU2 CPU1 Misc. Fault of Interlock Error No interlock error Miscellaneous cable Peripheral board I/O...

  • Page 126: Power Supply Led Indicators

    D-4 Compaq ProLiant 6400R Setup and Installation Guide Power Supply LED Indicators Note the color of the power supply LEDs, located on the front of the power supply. The following table gives a description of the status of each power supply LED.
  • Page 127 LED Indicators D-5 Table D-5 PCI Hot Plug Button and LEDs Item Description Green LED Amber LED PCI Hot Plug button If the slot PCI Hot Plug slot green LED is on, power down the slot by using the slot PCI Hot Plug button or PCI Hot Plug utility application.
  • Page 128 D-6 Compaq ProLiant 6400R Setup and Installation Guide Table D-6 PCI Hot Plug LEDs Power Status OK to Open Slot Status Power is currently applied to the slot. Do not open Green the slot release lever. The slot is functioning Amber normally.
  • Page 129 LED Indicators D-7 Table D-6 PCI Hot Plug LEDs continued Power Status OK to Open Slot Status The power to the slot is off. If you need to Green replace the card in this slot, follow these steps: Amber 1. Open the slot release lever. 2.

  • Page 130: Hot-Plug Scsi Hard Drives

    D-8 Compaq ProLiant 6400R Setup and Installation Guide Hot-Plug SCSI Hard Drives IMPORTANT: Before adding or removing any hot-plug SCSI drives, be sure to set the drive in the Standby mode, as directed by the operating system instructions. When replacing hot-plug hard drives, these guidelines must be followed:...

  • Page 131: Locating Hot-Plug Fan Led Indicators

    LED Indicators D-9 Locating Hot-Plug Fan LED Indicators The hot-plug fan LEDs provide a visual reference for the status of each fan. The LEDs are viewed from the top of the server or by removing the top panel. Verify the status of the fans by noting the LEDs at the fan location. Figure D-5.

  • Page 132: Front Panel Fan Led Indicators

    D-10 Compaq ProLiant 6400R Setup and Installation Guide Front Panel Fan LED Indicators Fan status is determined by the color of the front panel fan LED. The front panel fan LED is the third LED from the left of the Power On/Standby switch on the front of the server.
  • Page 133 Index SCSI A 6-4 buttons browse, Windows NT 5-9 AC supply circuits 2-4 Compaq Insight Manager 4-2 administrator password 1-11 power, Windows NT 5-9 advanced features hot-plug power supply 1-4 agents, Insight Manager 1-9 airflow requirements 2-6 cable management arm 2-10...
  • Page 134 1-10 Compaq Integrated Remote Dual Channel 10/100 Console (IRC) 1-9 Autosensing Ethernet Compaq Management CD 7-2 NIC 1-1 Compaq NC Fast Ethernet Dual controllers, SCSI 6-3 10/100 Network Interface CPU fans 1-3 Controller 1-3 Compaq Operating System Utilities 1-8...
  • Page 135 Controller 1-10 PCI Hot Plug 5-3 peripheral board 1-5 Dual Peer 64-bit PCI buses 1-2 Dual-Channel Wide-Ultra SCSI-3 ProLiant 6400R 1-1 Controller 1-5, 1-12 fibre channel configuration 1-11 firmware 1-6 fitting tool for cage nuts 2-15 floppy disk drive 1-13...
  • Page 136 1-7 power supply 1-4, 1-13 Automatic Server Recovery- redundant fans 1-3, 1-7 2 1-1 SCSI hard drive 1-7 Compaq Insight Manager 1-1 SCSI hard drive LEDs D-8 Compaq SmartStart 1-1 Wide Ultra2 SCSI hard ECC Memory 1-1 drives 1-4...
  • Page 137 IML 1-8 overview 1-9 overview 1-8, 4-1 server management 1-9 server management 1-8 IRQs 1-8, 7-3 viewing events 4-1 IML, Compaq Survey Utility modem slot 1-3, 1-9 viewing events 4-1 slot 1-3 Insight Manager features 1-9 information 1-9 overview 1-9...
  • Page 138 3-1, 3-2 PCI Hot Plug, The requested nonvolatile memory 1-8 machine is not running the Compaq Remote Control service 5-10 PCI Hot Plug, The service on off 2-25 the machine has shut down on 2-25...
  • Page 139 Index 7 support for PCI Hot Plug 5-5 advanced features 1-4 support for Windows NT 5-9 electrical rating 2-4 optional SCSI controllers 1-7 supported 1-4 overheating 1-3 power supply LEDs 3-27, D-4, overview D-10 default configuration 2-24 Power Supply Viewer 1-4 hardware options 1-12 powering down 2-25 LEDs 2-25...
  • Page 140 8 Guide Title power requirements 2-2 requirements resources 2-2 health and safety 2-8 server cable management memory 3-13 arm 2-20 RJ-45 connectors 1-7 server safety 2-18 RJ-45 receptacle symbol xi site planning 2-2 ROM 1-6, 2-24 slide rail assembly 2-12 ROMPaq 1-8, 1-10, 7-1 routing cables 2-24 temperature requirements...
  • Page 141 Index 9 Server Survey Utility 1-10 management and switch and jumper settings 1-8 configuration 1-7 switches server management Power On/Standby 2-25 IML 1-8 switch and jumper settings 7-3 IRC 1-9 symbols in text x server management features 1-2 symbols on equipment x system architecture 1-2 server performance 1-9 server registration 1-15...
  • Page 142 D-3 connector 1-14 PCI Hot Plug controller 1-6 Administration Guide 5-8 Installing Rack Products 2-2 Systems Reference Library IML, Compaq Insight CD 5-8 Manager 4-1 Unpacking rack server 2-7 warnings 2-7 upgrades, flash ROMs 1-10 electric shock x, xi, 2-23...

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