Troubleshooting - Honeywell QuietCare HCM-6011WW Owner's Manual

Troubleshooting

PROBLEM
The unit is on (the lights are
illuminated) but I don't see
any moisture
The unit is not running; no
lights are illuminated
Humidity level was set but
unit does not start
Humidity level was set but
the unit does not shut off
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POSSIBLE CAUSE
Cool Moisture humidifiers produce
invisible mist. You will not see the
moisture but you will feel cool air coming
from the unit.
Unit is out of water
Humidity level is set too low
Unit is not on level surface
There is too much moisture inside the
unit
Filter has not absorbed water
Mineral buildup in water tray
Filter needs to be replaced
Not plugged in properly
Airflow obstruction
Unit is off due to timer
Power unit is not installed properly
Humidity level is set too low
Humidity level is set too high
CORRECTIVE ACTION
Monitor the water level in your tank/base.
If you notice a decrease in the water tank
over a 24hr. Period your unit is running
normally.
Refill and reinstall water tank
Reset humidity to a higher level. If you
have a manual humidistat/knob (Models
HCM-6011i/HCM-6011WW) turn the knob
clockwise to the end.
Place the unit on a firm, flat, and level
surface
Turn off the power and completely dry out
the unit
Wait 15 minutes so the filter gets fully
absorbed or soak your filter in water. (Do
not squeeze or wring out the filter) See
filling instructions for more information.
See Cleaning instructions. Regular
cleaning is recommended to keep the unit
functioning properly.
If your filter is discolored, clogged or torn
replace your filter (Model HC-14). Visit the
retailer where you purchased your unit or
call 1-800-332-1110.
Check the polarized plug to ensure it is
fully inserted in the wall
Check airflow. Are there any obstructions
preventing airflow?
Press Power button (HCM-6012i only)
Reinstall the power unit
Reset humidity to a higher level. If you
have a manual humidistat/knob (Models
HCM-6011i/HCM-6011WW) turn the knob
clockwise to the end.
Reset humidity to a lower level.