Appendix A Troubleshooting; Troubleshooting Chart - NETGEAR FS728TP - ProSafe 24 Port 10/100 Smart Switch Hardware Installation Manual

This chapter provides information about troubleshooting the NETGEAR Smart Switch. The topics
include the following:
•

Troubleshooting Chart

• Additional Troubleshooting Suggestions
Troubleshooting Chart
The following table lists symptoms, causes, and solutions of possible problems.
Table A-1. Troubleshooting Chart
Symptom
Power LED is off.
Link LED is off or
intermittent.
File transfer is slow or
performance degradation
is a problem.
Cause
No power is received.
Port connection is not
working.
Half- or full-duplex setting
on the switch and the
connected device are not
the same.
v1.0, November 2007
Troubleshooting
Solution
Check the power cord connections for the switch at
the switch and the connected device. Ensure all
cables are used correctly and comply with the
Ethernet specifications.
Check the crimp on the connectors and make sure
that the plug is properly inserted and locked into the
port at both the switch and the connecting device.
Ensure all cables are used correctly and comply with
the Ethernet specifications. Check for a defective
adapter card, cable, or port by testing them in an
alternate environment where all products are
functioning.
Make sure the attached device is set to auto-
negotiate.
Appendix A
A-1