Oki CX1145 MFP Admin Manual
Oki CX1145 MFP Admin Manual

Oki CX1145 MFP Admin Manual

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  • Page 2: Trademarks And Copyright

    TRADEMARKS AND COPYRIGHT Trademarks The official name of Windows 98 is Microsoft Windows 98 Operating System. The official name of Windows Me is Microsoft Windows Me Operating System. The official name of Windows NT is Microsoft Windows NT Operating System. The official name of Windows 2000 is Microsoft Windows 2000 Operating System.
  • Page 3: Preface

    Preface Thank you for purchasing the Multifunctional Digital Systems. This TopAccess Guide explains the instructions for users and administrators to set up and manage the Multifunctional Digital Systems using TopAccess. Read this guide before using your Multifunctional Digital Systems. Keep this guide within easy reach, and use it to configure an environment that makes best use of the OKI 1100 MFP functions.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS TRADEMARKS AND COPYRIGHT ...............1 Preface......................2 Chapter 1 Overview TopAccess Overview ...................8 Accessing TopAccess End-User Mode ............9 TopAccess Web Site ................15 Chapter 2 Checking Device Status TopAccess Device Tab Page..............18 Device Status Indicators................20 Chapter 3 Managing Jobs Managing Print Jobs ..................24 Displaying Print Jobs ................24 Deleting a Print Job .................25...
  • Page 5 Managing Contacts in the Address Book ..........82 Managing Groups in the Address Book...........88 Managing Mailboxes ..................91 Setting Up an Open Mailbox..............92 Deleting an Open Mailbox ............... 98 Chapter 6 Managing Counters Viewing Counters ..................102 Displaying the Total Counter ..............102 Displaying the Department Counter ............103 Chapter 7 TopAccess Administrator Mode Features and Functions ................107...
  • Page 6 Rebooting the Equipment ..............218 Registering from TopAccess..............219 About the Registrations .................219 Registering Public Templates..............219 Registering Fax and Internet Fax Received Forward ......227 Displaying Message Log................243 Managing Department Code..............244 Displaying the Department List and Counters ........244 Clearing the Department Counters............246 Registering or modifying the Department Code ........249 Deleting the Department Code ..............251 Setting up User Management ..............254 Enabling Department Management............254...
  • Page 7 TABLE OF CONTENTS...
  • Page 8: Chapter 1 Overview

    Overview This section describes overview of the TopAccess functions. TopAccess Overview ....................8 Accessing TopAccess End-User Mode..............9 TopAccess Web Site .........................15...
  • Page 9: Topaccess Overview

    1 Overview TopAccess Overview TopAccess is a web-based job and device management tool that allows you to access informa- tion about this equipment over the Internet. TopAccess has two web sites available. One site is designed for end users and the other is for the administrators.
  • Page 10: Accessing Topaccess End-User Mode

    Accessing TopAccess End-User Mode To operate TopAccess, this equipment should be connected to the network and be configured with the TCP/IP settings. After you complete the TCP/IP setup, you can access to TopAccess web site to operate various functions from your computer using a web browser such as Netscape Navigator and Internet Explorer.
  • Page 11 1 Overview The TopAccess web page for end users opens. Accessing TopAccess from Network Map (Windows Vista) Confirm the network connection status on the Network Map with the LLTD feature of Windows Vista, and then click the displayed icon of this equipment. You can install the driver required for web services by your right-clicking the icon and selecting “Install”.
  • Page 12 Click “Network and Internet”. The Network and Internet window appears. Click “Network and Sharing Center”. The Network and Sharing Center window appears. Accessing TopAccess End-User Mode...
  • Page 13 1 Overview Click “Customize” of “Unidentified network (Public network)”. The Set Network Location window appears. Check “Private” of “Location type”, and then click [Next]. The User Account Control dialog box appears. If the user account control is disabled, the Set Network Location – Successfully set network settings window appears.
  • Page 14 Click [Close]. Click “View full map” in the Network and Sharing Center window. Mapping of devices connected on the network appears in the Network Map window. Accessing TopAccess End-User Mode...
  • Page 15 1 Overview Click the icon of this equipment. The name, IP address and MAC address of the devices appear as a result of your placing a pointer over each icon. If the equipment is with the Finisher, its icon is displayed together with the Finisher icon.
  • Page 16: Topaccess Web Site

    TopAccess Web Site When you access TopAccess, the general information page of the TopAccess web site is dis- played. From here, you can initiate most device monitoring and management functions. The basic TopAccess page contains following items: 1) Function Tab This provides access to main pages of TopAccess for each function.
  • Page 17 1 Overview 5) Top link Click this to display the top of the page that is currently displayed. 6) Help link Click this to display the Online Help. The TopAccess Online Help cannot be displayed in the following browsers. Safari 2.0 Netscape 7.2 Accessing TopAccess End-User Mode...
  • Page 18: Checking Device Status

    Checking Device Status This section describe the Device tab page of TopAccess end-user mode TopAccess Device Tab Page..................18 Device Status Indicators........................20...
  • Page 19: Topaccess Device Tab Page

    2 Checking Device Status TopAccess Device Tab Page TopAccess opens with the end-user Device tab, which includes a picture of the device. At any time, the end-user may click Refresh to update the TopAccess status information. This tab shows the following information about the device: 1) Device Information The Device Information list shows the following information.
  • Page 20 2) Options The Options list shows the status of optional unit. - Finisher — Displays the type of finisher installed. - Hole Punch Unit — Displays whether the hole punch unit is installed. - Fax — Displays whether the fax unit is installed. - Optional Function kit —...
  • Page 21: Device Status Indicators

    2 Checking Device Status Device Status Indicators You can use TopAccess to check if this equipment requires maintenance. The Device Summary window includes a device icon that displays visual Device Status Indicators in the event of a device malfunction. Printer Error 1 The above printer error icon indicates that non-recommended toner is used.
  • Page 22 - Yellow — Yellow Toner Empty For information on resolving the error condition, refer to “REPLACE TONER CARTRIDGE SYMBOL” in Operator’s Manual for Basic Functions. Toner Full The Toner Full error icon indicates you need to replace the toner container. For information on resolving the error condition, refer to “REPLACE TONER BAG SYMBOL”...
  • Page 24 Managing Jobs Using TopAccess, end users can display and delete print jobs, fax transmission jobs, and scan jobs released by end users. Managing Print Jobs....................24 Displaying Print Jobs.........................24 Deleting a Print Job...........................25 Releasing a Print Job ........................26 Managing Fax/Internet Fax Jobs ................27 Displaying Fax/Internet Fax Jobs......................27 Deleting a Fax Transmission Job ......................28 Managing Scan Jobs ....................29...
  • Page 25: Chapter 3 Managing Jobs

    3 Managing Jobs Managing Print Jobs Using TopAccess, you can display, delete and release print jobs that are currently in the queue. Displaying Print Jobs Accessing the Print menu page in the Job Status tab Click the Job Status tab and click the Print menu. The Print menu page is displayed.
  • Page 26: Deleting A Print Job

    Deleting a Print Job You can delete jobs that are stored in the queue. The private print jobs cannot be deleted by users. To delete the private print jobs from TopAc- cess, you must log in as an administrator in the Administration tab page first, then display the Print menu page.
  • Page 27: Releasing A Print Job

    3 Managing Jobs Releasing a Print Job You can print jobs that are stored in the queue. The private print jobs cannot be released from TopAccess. Releasing a print job Click the Job Status tab and click the Print menu. The Print menu page is displayed.
  • Page 28: Managing Fax/Internet Fax Jobs

    Managing Fax/Internet Fax Jobs Using TopAccess, you can display and delete fax transmission jobs including fax transmission and Internet Fax transmission. Displaying Fax/Internet Fax Jobs Accessing the Fax/Internet Fax menu page in the Job Status tab Click the Job Status tab and click the Fax/Internet Fax menu. The Fax/Internet Fax menu page is displayed.
  • Page 29: Deleting A Fax Transmission Job

    3 Managing Jobs Deleting a Fax Transmission Job You can delete a fax transmission job. Deleting a fax transmission job Click the Job Status tab and click the Fax/Internet Fax menu. The Fax/Internet Fax menu page is displayed. Select an option button at the left of the fax transmission job that you want to delete.
  • Page 30: Managing Scan Jobs

    Managing Scan Jobs Using TopAccess, you can display and delete scan jobs that are currently in the queue. Displaying Scan Jobs Accessing the Scan menu page in the Job Status tab Click the Job Status tab and click the Scan menu. The Scan menu page is displayed.
  • Page 31: Deleting A Scan Job

    3 Managing Jobs Deleting a Scan Job You can delete a scan job. Deleting a scan job Click the Job Status tab and click the Scan menu. The Scan menu page is displayed. Select an option button at the left of the scan job that you want to delete.
  • Page 32 Displaying Job Logs Using TopAccess, end users can display print job logs, transmission journals, reception journals, and scan job logs. Displaying Print Job Logs..................32 Displaying Transmission Journals................33 Displaying Reception Journals ................35 Displaying Scan Job Logs ..................37...
  • Page 33: Chapter 4 Displaying Job Logs

    4 Displaying Job Logs Displaying Print Job Logs Using TopAccess, you can display the print job logs printed on this equipment. A maximum of 100 logs is displayed in the chronologic order, most recent first. When the num- ber of logs exceeds 100, they are deleted from the oldest one. Accessing the Print menu page in the Logs tab Click the Logs tab and click the Print menu.
  • Page 34: Displaying Transmission Journals

    Displaying Transmission Journals Using TopAccess, you can display the transmission journals that this equipment sent by fax, Internet Fax transmission, and E-mail. A maximum of 100 logs is displayed in the chronologic order, most recent first. When the num- ber of logs exceeds 100, they are deleted from the oldest one. Accessing the Transmission menu page in the Logs tab Click the Logs tab and click the Transmission menu.
  • Page 35 4 Displaying Job Logs Mode Displays the transmission mode. The transmission mode is displayed with the combination of 2-digit alphabet code, 3-digit numeric code, and 3-digit supplemental code. For example: EC 604 2 digit alphabet 1st numeric numeric 3 digit code numeric Subad-...
  • Page 36: Displaying Reception Journals

    Displaying Reception Journals Using TopAccess, you can display the reception journals that this equipment received by fax, Internet Fax transmission, and E-mail. A maximum of 100 logs is displayed in the chronologic order, most recent first. When the num- ber of logs exceeds 100, they are deleted from the oldest one. Accessing the Reception menu page in the Logs tab Click the Logs tab and click the Reception menu.
  • Page 37 4 Displaying Job Logs Mode Displays the reception mode. The reception mode is displayed with the combination of 2-digit alphabet code, 3-digit numeric code, and 3-digit supplemental code. For example: EC 604 2 digit alphabet 1st numeric numeric 3 digit code numeric Subad-...
  • Page 38: Displaying Scan Job Logs

    Displaying Scan Job Logs Using TopAccess, you can display scan job logs that this equipment performed. A maximum of 100 logs is displayed in the chronologic order, most recent first. When the num- ber of logs exceeds 100, they are deleted from the oldest one. Accessing the Scan menu page in the Logs menu Click the Logs tab and click the Scan menu.
  • Page 39 4 Displaying Job Logs - ST: Scan to File, Scan to e-Filing, Scan to Email - FA: Fax and Save as File - PA: Print and e-Filing - PT: Print to e-Filing - IA: N/W-Fax and Save as File - BE: e-Filing to Email - RS: Remote Scan B: This describes the transmission type.
  • Page 40 Registering from TopAccess This section describes the instruction on how to register templates, address book, and mailboxes. Managing Templates....................40 Registering Private Template Groups ....................41 Registering Private Templates ......................49 Displaying Public Templates ......................80 Managing Address Book..................82 Managing Contacts in the Address Book ..................82 Managing Groups in the Address Book ....................88 Managing Mailboxes....................91 Setting Up an Open Mailbox ......................92...
  • Page 41: Chapter 5 Registering From Topaccess

    5 Registering from TopAccess Managing Templates Templates contain preset information for the operation of the copiers, scans, and fax and Inter- net Fax transmissions so that users can perform these operations easily by selecting the tem- plate button on the Touch Panel Display. Templates are stored in groups.
  • Page 42: Registering Private Template Groups

    Registering Private Template Groups Before registering private templates, you have to register the private template group. You can classify the private templates according to every department, every user, and a use by register- ing the private template groups. Also each private template group can be protected by the password. P.41 “Setting Group Information”...
  • Page 43 5 Registering from TopAccess You can display only defined private template groups by clicking on the “Defined Groups” link. The page displays all 200 private template groups in default page view. If you know which private template group you want to define or edit, click the number of the private template group in the “Jump to”...
  • Page 44 Enter the items below as desired. Number — Displays the number of the private template group. Name — Enter the name of the private template group. User Name — Enter the owner name of the private template group. Notification — Enter the default email address where the notification will be sent. The email address entered here will be displayed in the Panel Settings page and can be selected for the destination of the notifications when creating a private template in this group.
  • Page 45: Setting Group Password

    5 Registering from TopAccess Setting Group Password To set the group password, you must register the private template group first. You can set the password for the group that you have already registered. Setting the group password Click the Registration tab and the Template menu. The Template menu page is displayed.
  • Page 46 When the Input Group Password page is displayed, enter the 5-digit password (or administrator’s password) for the selected private template group and click [OK]. The Private Templates page is displayed. Click [Change Password] to set the password for the private tem- plate group.
  • Page 47 5 Registering from TopAccess Enter the old password in the Old Password field, and new pass- word in the New Password and Retype Password fields. You can only use 5-digit numbers for the password. You can also enter the administrator password in the Old Password field. If the password has not been set to the group, leave the Old Password field blank.
  • Page 48: Resetting Group Information

    Resetting Group Information You can reset the group information that you no longer require and turn it to an undefined group. If you reset the group information, all private templates registered in the group will be deleted. Resetting group information Click the Registration tab and the Template menu.
  • Page 49 5 Registering from TopAccess When the Input Group Password page is displayed, enter the 5-digit password (or administrator’s password) for the selected private template group and click [OK]. The Private Templates page is displayed. Click [Reset]. The confirmation dialog box appears. Click [OK].
  • Page 50: Registering Private Templates

    Registering Private Templates In each private template group, you can create up to 60 templates. To define the private tem- plate, specify the panel settings that will be displayed in the Touch Panel Display and agent set- tings. Each private template can also be protected by a password. P.49 “Registering or Editing Private Templates”...
  • Page 51 5 Registering from TopAccess You can display only defined private template groups by clicking on the “Defined Groups” link. The page displays all 200 private template groups in default page view. If you know which private template group you want to define or edit, click the number of the private template group in the “Jump to”...
  • Page 52 If you select the defined private template that is protected by a password, the Input Template Password page is displayed. Go to the next step. You can change the template list view by clicking on either “Panel View” or “List View”.
  • Page 53 5 Registering from TopAccess Select agents and click [Select Agent]. You can select one of the following template: Copy — Select this to create a copy template. Usually, this is selected to print copies as well as sending originals to other destinations. This agent can also be combined with the Save as file agent or Store to e-Filing agent.
  • Page 54 When Creating the Scan to Email agent: [Internet Fax Setting] — Click this to specify how the document will be sent. This can be set only when creating the Fax/Internet Fax agent. P.62 “Internet Fax Setting (Private Template)” [Fax Setting] — Click this to specify how the document will be sent. This can be set only when creating the Fax/Internet Fax agent.
  • Page 55 5 Registering from TopAccess After configuring the desired template properties, click [Save]. The template properties are registered. The template has been registered or edited. You can click the Tem- plate Groups link at the upper side of the page to return to the Tem- plate menu page.
  • Page 56 5) Automatic Start Select whether the automatic start function is enabled or disabled. When this is enabled, the operation will be automatically started when you press the template button from the TEM- PLATE menu on the Touch Panel Display without pressing the [START] button. 6) Notification —...
  • Page 57 5 Registering from TopAccess Entering the recipients manually By this method, you can add a recipient manually to the Recipient List. Click [Destination Setting] to open the Recipient List page. Click [New]. The Contact Property page is displayed. Enter the email address or fax number of the recipient, in the Desti- nation field.
  • Page 58 Selecting the recipients from the address book By this method, you can select recipients from the address book in this equipment. Click [Destination Setting] to open the Recipient List page. Click [Address Book]. The Address Book page is displayed. Check the Email boxes of users you want to add as the Email recip- ients or Internet Fax recipients, and check the Fax boxes of users you want to add as the Fax recipients.
  • Page 59 5 Registering from TopAccess Click [Save]. The contacts are added as the destinations. Selecting the groups from the address book By this method, you can select groups from the address book. Click [Destination Setting] to open the Recipient List page. Click [Address Group].
  • Page 60 Click [Add]. All recipients in the selected groups are added in the Recipient List page. You can remove the contacts that you added in the recipient list before submitting the destination settings. P.61 “Removing the contacts from the recipient list” Click [Save].
  • Page 61 5 Registering from TopAccess Select the directory service name that you want to search in the “Directory Service Name” field, and enter the search terms in the fields that you want to search. If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment.
  • Page 62 Click [Add]. The selected recipients are added in the Recipient List page. You can remove the contacts that you added in the recipient list before submitting the destination settings. P.61 “Removing the contacts from the recipient list” Click [Save]. The contacts are added as the destinations. Removing the contacts from the recipient list Check the check boxes of the contacts that you want to remove from the recipient list, and click [Delete].
  • Page 63 5 Registering from TopAccess — Internet Fax Setting (Private Template) In the Internet Fax Setting page, you can specify the content of the Internet Fax to be sent. 1) Subject This sets the subject of the Internet Faxes. Select “Scanned from (Device Name) [(Template Name)] (Date) (Time)”...
  • Page 64 — Fax Setting (Private Template) In the Fax Setting page, you can specify how the fax will be sent. 1) Resolution Select the resolution for sending faxes. - Standard — Select the Standard mode as the resolution for originals with regular size text.
  • Page 65 5 Registering from TopAccess 4) Transmission Type Select the send mode. - Memory Transmit — Select the Memory TX mode to automatically send the document after it has been temporarily stored to memory. This mode is useful if you want to return original files immediately.
  • Page 66 — Email Setting (Private Template) In the Email Setting page, you can specify the content of the Scan to Email document to be sent. 1) Subject This sets the subject of the Scan to Email documents. Select “Scanned from (Device Name) [(Template Name)] (Date) (Time)”...
  • Page 67 5 Registering from TopAccess 5) File Format Select the file format of the scanned image. - TIFF (Multi) — Select this to save scanned images as a Multi-page TIFF file. - TIFF (Single) — Select this to save scanned images separately as Single-page TIFF files.
  • Page 68 Authority Check the desired types of authority for Encrypt PDF. - Printing - Change of Documents - Content Copying or Extraction - Content Extraction for accessibility 7) File Name Select how the scanned file will be named. Select “DocYYMMDD” to name as it described, or you can enter the desired file name in the field.
  • Page 69 5 Registering from TopAccess 1) File Format Select the file format for scanned file will be stored. - TIFF (Multi) — Select this to save scanned images as a Multi-page TIFF file. - TIFF (Single) — Select this to save scanned images separately as Single-page TIFF files.
  • Page 70 Authority Check the desired types of authority for Encrypt PDF. - Printing - Change of Documents - Content Copying or Extraction - Content Extraction for accessibility 3) Destination — Use local folder Select this to save a scanned file to the “FILE_SHARE” folder. 4) Destination —...
  • Page 71 5 Registering from TopAccess Password Enter the password to access a SMB server, an FTP server, or NetWare file server, if required. Retype Password Enter the same password again for a confirmation. 5) Destination — Remote 2 Check this box to save a scanned file to the Remote 2. How you can set this item depends on how your administrator configured the Save as file settings.
  • Page 72 — Scan Setting (Private Template) In the Scan Setting page, you can specify how originals are scanned for the Scan to File, Scan to Email, and Scan to e-Filing agent. 1) Single/2-Sided Scan Select whether scanning one side or both sides of originals. - Single —...
  • Page 73 5 Registering from TopAccess 5) Resolution Select the resolution for scanning. 6) Exposure Select the exposure for scanning. Select “Auto” to automatically apply the ideal contrast according to the original, or adjust the contrast manually in 11 stages. “Auto” is not available when “Gray”, ”Full Color”, or “Auto Color” is selected at the “Color Mode”...
  • Page 74: Setting Template Password

    Setting Template Password Users can set the password to the private template. To set the template password, you must register the private template first. Setting the template password Click the Registration tab and the Template menu. The Template menu page is displayed. When the User Management Setting and Role Based Access Control are enabled, the login page will be displayed.
  • Page 75 5 Registering from TopAccess When the Input Group Password page is displayed, enter the 5-digit password (or administrator’s password) for selected private tem- plate group and click [OK]. The Group Information page is displayed. From the templates list, click the template icon that you want to set or change the password.
  • Page 76 When the Input Template Password page is displayed, enter the 5- digit password (or administrator’s password) for selected private template and click [OK]. The Template Information page is displayed. Click [Change Password] to set the password for the private tem- plate.
  • Page 77: Resetting Private Templates

    5 Registering from TopAccess Enter old password in the Old Password field, and new password in the New Password and Retype Password fields. You can only use 5-digit numbers for the password. You can also enter the administrator password in the Old Password field. If the password has not been set to the template, leave the Old Password field blank.
  • Page 78 Click the group name link that contains the private template that you want to reset. If you select the private template group that is not protected by a password, the Pri- vate Templates page is displayed. Skip to step 4. If you select the private template group that is protected by a password, the Input Group Password page is displayed.
  • Page 79 5 Registering from TopAccess From the templates list, click the template icon that you want to reset. If the templates list is displayed in the List view, click the template name that you want to reset. If you select the private template that is not protected by a password, the Template Properties page is displayed.
  • Page 80 When the Input Template Password page is displayed, enter the 5- digit password (or administrator’s password) for selected private template and click [OK]. The Template Properties page is displayed. Click [Reset Template]. The confirmation dialog box appears. Click [OK]. The selected template is reset. Managing Templates...
  • Page 81: Displaying Public Templates

    5 Registering from TopAccess Displaying Public Templates End users can also display the templates list in the public group so that users can see what tem- plates are available. Displaying templates in the public group Click the Registration tab and the Template menu. The Template menu page is displayed.
  • Page 82 The templates list in the public group is displayed. You can change the template list view by clicking on either “Panel View” or “List View”. If you know which public template you want to view, click the number of the public template in the “Jump to”...
  • Page 83: Managing Address Book

    5 Registering from TopAccess Managing Address Book This equipment comes with the Address Book feature that enables users to manage who receives Scan to Email, Internet Fax transmission, and fax transmission. In the Address Book menu page at the Registration tab in TopAccess, you can add, edit, and delete recipient information.
  • Page 84 Click [Add Address] to add new contact, or click the contact link that you want to edit in the contacts list. The Contact Properties page is displayed. Enter following items to specify the recipient information. First Name — Enter the first name of the recipient. You can enter up to 32 characters. Last Name —...
  • Page 85 5 Registering from TopAccess You must specify either the “First Name” or “Last Name” field and either the “Email Address” or “Fax Number” field to register the contact. You cannot send originals to the fax numbers without the optional Fax unit even if you set up the contact that the fax number is specified.
  • Page 86: Deleting A Contact

    Quality Transmit — Select if you want to send documents in the Quality TX mode. This feature sends documents at a slower speed than a normal so that the transmission will be less affected by line condition. Transmission Type — Select whether the document will be sent in the Memory TX mode or Direct TX mode.
  • Page 87: Adding New Contact From The Ldap Server

    5 Registering from TopAccess Click the link that you want to delete in the contacts list. The Contact Properties page is displayed. Click [Delete]. The contact is deleted from the Address Book. Adding New Contact from the LDAP Server You can search for contacts in the LDAP server and add them to the Address Book. To use the LDAP search feature, the administrator must configure the directory service.
  • Page 88 Adding new contact from the LDAP server Click the Registration tab and the Address Book menu. The Address Book menu page is displayed. When the User Management Setting and Role Based Access Control are enabled, the login page will be displayed. When the Role Based Access Control is enabled, only users that has the privilege to operate the registration can login to the Registration tab page.
  • Page 89: Managing Groups In The Address Book

    5 Registering from TopAccess Click [Search]. TopAccess will start searching for recipients in the LDAP server and the Search Address List page will display the results. Check the boxes of contacts that you want to add to the Address Book. You can select all users in the list by clicking on the button.
  • Page 90 Click [New] to add new group, or click the group link that you want to edit in the groups list. The Group Properties page is displayed. Enter following items to specify the group properties. Group Name — Enter the group name. You can clear the entered values in each field by clicking [Reset].
  • Page 91: Deleting A Group

    5 Registering from TopAccess Deleting a group Click the Registration tab and the Address Book menu. The Address Book menu page is displayed. When the User Management Setting and Role Based Access Control are enabled, the login page will be displayed. When the Role Based Access Control is enabled, only users that has the privilege to operate the registration can login to the Registration tab page.
  • Page 92: Managing Mailboxes

    Managing Mailboxes Mailboxes can be managed only when the optional Fax unit is installed. Mailboxes can be managed using the Touch Panel Display. See the Operator’s Manual for Facsimile Function. This equipment supports the ITU-T compatible mailboxes that allow storage and retrieval of doc- uments via mailboxes that are already set up in a mailbox hub.
  • Page 93: Setting Up An Open Mailbox

    5 Registering from TopAccess Setting Up an Open Mailbox To carry out ITU-T communications, you must first set up an Open Mailbox in the mailbox hub. You can set up a maximum of 300 mailboxes. Setting up or editing a mailbox Click the Registration tab and the Inbound FAX routing menu.
  • Page 94 Click [Edit]. Select agents and click [Select Agent]. Confidential — Select this to create a Confidential mailbox. Bulletin Board — Select this to create a Bulletin Board mailbox. Forward — Select this to create a relay station mailbox. When you select this, select the agent from “Internet/Fax(Relay)”, “Save as file”, “Email”, or “Store to e-Filing”.
  • Page 95 5 Registering from TopAccess Click each button displayed in the page to set the template proper- ties. [MailBox Setting] — Click this to specify the mailbox settings. P.95 “MailBox Setting” [Destination Setting] — Click this to specify the destinations to be sent. This can be set only when creating the Internet/Fax(Relay) agent or Email agent.
  • Page 96: Mailbox Setting

    [Box Setting] — Click this to specify how the document will be stored in the Box. This can be set only when creating the Store to e-Filing agent. P.98 “Box Setting (Mailbox)” After configuring the desired mailbox properties, click [Save]. The mailbox properties are registered.
  • Page 97 5 Registering from TopAccess The Inbound Fax Routing is available only for a Forward mailbox. If you select “Confi- dential” or “Bulletin Board” as an agent, you cannot specify the fax number. When a fax is sent from the specified fax number with a box number (or sub address), the Inbound Fax Routing will not apply to the transmission and it is processed according to the specified box number (or sub address) settings.
  • Page 98 Destination Setting (Mailbox) In the Recipient List page, you can specify the destinations of the Internet/Fax (Relay), or Email agent. When you are setting up the destinations for the Email agent, you can only specify the email addresses for the destinations. When you are setting up the destinations for the Internet/Fax (Relay) agent, you can specify both fax numbers and email addresses for the destinations.
  • Page 99: Deleting An Open Mailbox

    5 Registering from TopAccess Enter the fax number or Email address, or select an Email or Fax option button of a user that you want to send the transmission result list. You can clear the selected option button by clicking [Reset]. You cannot specify more than 1 recipient for the destination of the Relay End Terminal Report.
  • Page 100 If you want to delete an Open Mailbox, the document must first be retrieved, printed, or canceled from the Open Mailbox. Deleting an mailbox Click the Registration tab and the Inbound FAX routing menu. The Inbound FAX routing menu page is displayed. When the User Management Setting and Role Based Access Control are enabled, the login page will be displayed.
  • Page 101 5 Registering from TopAccess Click [Delete]. The confirmation dialog box appears. Click [OK]. Selected mailbox is deleted. Managing Mailboxes...
  • Page 102: Managing Counters

    Managing Counters This section describes about the Counter tab page of TopAccess end-user mode. Viewing Counters....................102 Displaying the Total Counter ......................102 Displaying the Department Counter ....................103...
  • Page 103: Viewing Counters

    6 Managing Counters Viewing Counters This equipment maintains a set of counters that keep track of the number of pages printed, cop- ied and scanned. These statistics can be displayed in totals or broken down by department. This topic describes how to display the statistics and manage the department counters. P.102 “Displaying the Total Counter”...
  • Page 104: Displaying The Department Counter

    Displaying the Department Counter In the Department menu page, you can display the counter information of a specific department. If you want to display the department counter, you must enter the department code. Displaying the department counter Click the Counters tab and the Department menu. The Department menu page is displayed.
  • Page 105 6 Managing Counters The Department Information page opens. Viewing Counters...
  • Page 106 TopAccess Administrator Mode This section describes about administrative functions of TopAccess. Features and Functions ..................107 About Setup from TopAccess......................107 About Maintenance from TopAccess....................108 About Registration from TopAccess ....................109 About Other Administrative Functions in TopAccess ..............109 Accessing TopAccess Administrator Mode ............110 Setting up from TopAccess .................112 Setting up Device Settings ......................
  • Page 107 Registering from TopAccess ................219 About the Registrations........................219 Registering Public Templates......................219 Registering Fax and Internet Fax Received Forward..............227 Displaying Message Log ..................243 Managing Department Code ................244 Displaying the Department List and Counters.................244 Clearing the Department Counters ....................246 Registering or modifying the Department Code ................249 Deleting the Department Code......................251 Setting up User Management ................254 Enabling Department Management ....................254...
  • Page 108: Features And Functions

    Features and Functions With the TopAccess web-based device management utility in the administrator mode, you can configure network and device settings, display and filter message and job logs, and control cur- rent jobs using a web browser. About Setup from TopAccess Following setup options are performed from TopAccess in the administrator mode: Configuring device settings An administrator can configure the device settings such as device information, energy save,...
  • Page 109: About Maintenance From Topaccess

    7 TopAccess Administrator Mode Configuring print service settings An administrator can configure the print services such as Raw TCP/IP print, LPD print, IPP print, FTP print, NetWare print, and Email print. About Maintenance from TopAccess Following maintenance options are performed from TopAccess in the administrator mode: Updating client software An administrator can update the client software saved in this equipment.
  • Page 110: About Registration From Topaccess

    Rebooting the equipment An administrator can reboot the equipment. About Registration from TopAccess Registering is performed from TopAccess in the administrator mode: Registering public templates An administrator can register public templates that are available for all users. Registering Fax or Internet Fax Received Forward An administrator can register the agents for the relay transmission of received faxes or Internet Faxes.
  • Page 111: Accessing Topaccess Administrator Mode

    7 TopAccess Administrator Mode Accessing TopAccess Administrator Mode TopAccess, web-based utility available on this equipment, allows you to manage this equipment remotely via the Internet or via your company’s intranet. To operate TopAccess, this equipment should be connected to the network and configured with the TCP/IP settings.
  • Page 112 Click the [Administration] tab. The Login page is displayed. Enter the administrator password in the “Password” field. Then click [Login]. You cannot change a name in the User Name field. It always must be “Admin” to login TopAccess in the administrator mode. The Setup page is displayed.
  • Page 113: Setting Up From Topaccess

    7 TopAccess Administrator Mode Setting up from TopAccess This section describes how to set up the equipment using TopAccess. P.112 “Setting up Device Settings” P.118 “Setting up Network Settings” P.158 “Setting up Copier Settings” P.161 “Setting up Fax Settings” P.166 “Setting up Save as file Settings” P.172 “Setting up Email Settings”...
  • Page 114 In the General submenu page, set the device settings as required. In the General submenu page, you can set the following: P.114 “Setting up the Device Information” P.116 “Setting up the Energy Save” P.116 “Setting up the Time and Date” P.116 “Setting up the Daylight Savings Time”...
  • Page 115: Setting Up The Device Information

    7 TopAccess Administrator Mode Setting up the Device Information You can set the device information displayed in the Device tab page. 1) Name This displays the equipment’s device name. 2) Copier Model This displays the equipment’s model name. 3) Save as File Space Available This displays the available size to store the Save as file documents.
  • Page 116 If the Department Code Enforcement is set to ON and the SNMP communication is enabled in the printer driver, the user will be prompted to enter the correct department code if an invalid department code was entered in the printer driver. The Department Code Enforcement setting is not applied when the User Management Setting is enabled.
  • Page 117: Setting Up The Energy Save

    7 TopAccess Administrator Mode Setting up the Energy Save You can set the time to enter the Auto Clear, Auto Power Save and Auto Power Off mode. 1) Auto Clear Select how long this equipment can remain inactive before the Touch Panel Display auto- matically returns to the default display and settings.
  • Page 118: Setting Up The Web General Setting

    2) Offset Select the desired offset (time difference) from the local standard time. You can select from between -2 and +2 hours, excluding 0 hour, in 30-minute increments. The default setting is +1 hour. 3) Dates Select the applicable period for the daylight savings time. - Start: Select or enter the start date and time of daylight savings time.
  • Page 119: Setting Up Network Settings

    7 TopAccess Administrator Mode Setting up Network Settings In the Network submenu page in the Setup menu, an administrator can configure the network settings such as TCP/IP, IPv6, IPX/SPX, AppleTalk, Bonjour, LDAP Session, DNS Session, DDNS Session, SMB Session, NetWare Session, HTTP Network Service, SMTP Client, SMTP Server, POP3 Network Service, SNTP Service, FTP Client, FTP Server, SNMP Network Ser- vice, Security Service, and Web Services Setting.
  • Page 120 P.139 “Setting up the POP3 Network Service” P.141 “Setting up the SNTP Service” P.141 “Setting up the FTP Client” P.142 “Setting up the FTP Server” P.143 “Setting up the SNMP Network Service” P.144 “Setting up the Security Service” P.156 “Setting up the Web Service Setting” Click [OK] to save the settings and close the sub window.
  • Page 121 7 TopAccess Administrator Mode Setting up the TCP/IP (IPv4) You can set the TCP/IP protocol to enable communication over TCP/IP. The TCP/IP must be configured to enable TopAccess, SMB printing, Raw TCP or LPR printing, IPP printing, Save as file to network folder, Scan to Email, and Internet Fax. 1) Ethernet Speed Duplex Mode Select the ethernet speed.
  • Page 122 - No AutoIP — Select this to assign the IP address using the DHCP with Auto-IP address- ing disabled. When this is selected, the IP address, subnet mask, default gateway, pri- mary WINS server address, secondary WINS server address, POP3 server address, and SMTP server address can be automatically obtained from the DHCP server if the net- work supports the DHCP, but the last IP address will not be used if the equipment cannot communicate with the DHCP server.
  • Page 123 7 TopAccess Administrator Mode When the DHCP server does not have a SMTP server address, the blank data is set to in the SMTP server address even if you set the correct SMTP server address manually in the SMTP Client. In that case, select “Disable” here and set the correct SMTP server address in the SMTP Client.
  • Page 124 Setting up the IPv6 You can set the IPv6 protocol to enable the communication over IPv6. 1) Enable IPv6 Select whether the IPv6X/SPX protocol is enabled or disabled. Selecting "Disable" for the "Enable IPv6" setting when IPv6 is selected for the Internet Proto- col Version of the SMB Session requires you to restart the equipment to reflect the change.
  • Page 125 7 TopAccess Administrator Mode 4) Manual You assign the IPv6 address, prefix and default gateway manually. In this mode, you can assign one IPv6 address to this equipment. - IP ADDRESS — Assign the IPv6 address for this equipment. - PREFIX — Assign the prefix for the IPv6 address. - GATEWAY —...
  • Page 126 6) Use Stateful Address Use the IPv6 addresses issued from DHCPv6 server. - Use DHCPv6 Server for IP Address — Select whether or not the IPv6 address which is issued from the DHCPv6 server is used for this equipment. - Use DHCPv6 Server for Options — Select whether or not the optional information (IPv6 address for the DNS server, etc.) except the IPv6 address for this equipment, which is issued from the DHCPv6 server is used on this equipment.
  • Page 127: Setting Up The Appletalk

    7 TopAccess Administrator Mode Setting up the AppleTalk You can set the protocol to enable communication over AppleTalk. The AppleTalk must be con- figured to enable AppleTalk printing from Macintosh computers. 1) Enable Apple Talk Select whether the AppleTalk protocol is enabled or disabled. Please enable this when con- figuring AppleTalk printing.
  • Page 128: Setting Up The Ldap Session

    Setting up the LDAP Session In LDAP Session, you can enable or disable the LDAP directory service. 1) Enable LDAP Select whether the LDAP directory service is enabled or disabled. 2) Enable SSL Select whether the SSL (Secure Sockets Layer) is enabled or disabled for communicating the LDAP directory service.
  • Page 129: Setting Up The Dns Session

    7 TopAccess Administrator Mode Setting up the DNS Session In DNS Session, you can specify the DNS server to enable the FQDN (Fully Qualified Domain Name) rather than the IP address on specifying each server address such as SMTP server, POP3 server, and LDAP server.
  • Page 130: Setting Up The Ddns Session

    Setting up the DDNS Session In DDNS Session, you can enable the Dynamic DNS service if the DNS server supports the dynamic DNS. When using the security in DDNS, if the difference between the time set in the server, in which Windows DNS record is to be updated, and the one set in the equipment exceeds the time stated in the account policy of the server, the DNS update using the security will fail.
  • Page 131 7 TopAccess Administrator Mode 1) Enable DDNS Select whether the dynamic DNS service is enabled or disabled. 2) Host Name Enter the host name that will be added to the DNS server using DDNS. 3) Domain Name Enter the domain name that will be added to the DNS server using DDNS. When the “Obtain a Domain Name automatically”...
  • Page 132: Setting Up The Smb Session

    Setting up the SMB Session In SMB Session, you can specify the SMB network properties to access this equipment through a Microsoft Windows Network and enable SMB printing. When you enable the SMB, users can also browse the local folder in the equipment. You can also specify the WINS server when the WINS server is used to enable the Windows print sharing and Windows file sharing services between the different subnets.
  • Page 133 7 TopAccess Administrator Mode 3) NetBIOS Name Enter the NetBIOS name of this equipment. The equipment uses “MFP-<NIC Serial Num- ber>” as the default NetBIOS name. You can enter only alphanumeric characters and “-” (hyphenation) for NetBIOS name. If you use any other characters, a warning message will be displayed.
  • Page 134 9) Primary WINS Server Specify the IP address of the primary WINS server when the WINS server is used to provide the NetBIOS name in your local area network. This option would be more useful to access this equipment using the NetBIOS Name form a different subnet. When the “Obtain a WINS Server Address automatically”...
  • Page 135: Setting Up The Netware Session

    7 TopAccess Administrator Mode 12) SMB Signing of SMB Client Select whether SMB Signing is enabled or disabled when this equipment accesses the cli- ents using SMB, such as when this equipment stores the scanned data in the network folder using SMB.
  • Page 136: Setting Up The Http Network Service

    3) Context Enter the NDS context that the NetWare print server for this equipment is located. 4) Tree Enter the NDS tree. 5) Search root Enter the NetWare server name that this equipment preferentially searches for the queues. Setting up the HTTP Network Service In HTTP Network Service, you can enable or disable Web-based services such as TopAccess and e-Filing web utility.
  • Page 137: Setting Up The Smtp Client

    7 TopAccess Administrator Mode Setting up the SMTP Client In SMTP Client, you can enable or disable SMTP transmission for sending the Internet Fax and Emails. A From Address setting is also required to send Internet Fax and Emails. For information about the From Address setting, please refer to the following sections.
  • Page 138 When you select “Over SSL”, please make sure to change the port number correctly. Gener- ally, “465” port is used for the Over SSL instead of “25” port. 4) SMTP Server Address Enter the IP address or FQDN (Fully Qualified Domain Name) of the SMTP server when “Enable SMTP Client”...
  • Page 139: Setting Up The Smtp Server

    7 TopAccess Administrator Mode 10) Port Number Enter the port number for accessing the SMTP server when “Enable SMTP Client” is enabled. The port number depends on the port setting in the SMTP server. Generally “25” is used. Setting up the SMTP Server In SMTP Server, you can enable or disable SMTP transmission for receiving the Internet Fax and Emails.
  • Page 140: Setting Up The Pop3 Network Service

    Setting up the POP3 Network Service In POP3 Network Service, you can specify the POP3 server to receive an Internet Fax and Emails. 1) Enable POP3 Client Select whether retrieving an Internet Fax and an Email from the POP3 server is enabled or disabled.
  • Page 141 7 TopAccess Administrator Mode 4) Authentication Enable or disable the authentication for accessing the POP3 server. - Disable — Select this to disable the authentication. - NTLM/SPA — Select this to access the POP3 server using the NTLM/SPA authentica- tion. - Kerberos —...
  • Page 142: Setting Up The Ftp Client

    Setting up the SNTP Service In SNTP Service, you can specify the SNTP server to refresh the time settings of this equipment using SNTP service. 1) Enable SNTP Select whether the SNTP service is enabled or disabled. When this is enabled, the time set- tings of this equipment can be adjusted using the SNTP service.
  • Page 143: Setting Up The Ftp Server

    7 TopAccess Administrator Mode Setting up the FTP Server In FTP Server, you can enable or disable the FTP server functions. 1) Enable FTP Server Select whether the FTP server is enabled or disabled. Select Enable to enable the following functions.
  • Page 144: Setting Up The Snmp Network Service

    Setting up the SNMP Network Service In SNMP Network Service, you can enable or disable the SNMP to monitor the device status using a network monitoring utility. If an administrator wants to monitor the device status with a monitoring utility, programmed to fit the MIB, you must enable the SNMP and SNMP Traps. 1) Enable SNMP Select whether the SNMP monitoring with MIB is enabled or disabled.
  • Page 145 7 TopAccess Administrator Mode If you specify a community name other than “private” for the Read Write Community, the applications that use MIB (TWAIN driver, File Downloader, and AddressBook Viewer) will be unavailable. The SNMP communication of the printer driver also will be unavailable, so that the obtaining the configurations, confirming the department code, and obtaining the available boxes in e-Filing will be disabled.
  • Page 146 Installing certificate for Wireless LAN Click [Security Service]. The Security Service page is displayed. Click [Browse] to select CA certificate and user certificate file as required. Then click [Upload]. It start installing the certificates. Please wait until the installation is completed and the Security Service page is displayed. Setting up from TopAccess...
  • Page 147 7 TopAccess Administrator Mode Click [Previous] to close the Security Service page. — Installing Server Certificate To enable SSL for the HTTP Network Service, FTP Server, IPP Print, and Web Service Print Service, you must install a server certificate. To install a server certificate, you create a self- signed certificate, or install an imported server certificate obtained from a certification authority.
  • Page 148 Creating/Exporting a self-signed certificate Click [Security Service]. The Security Service page is displayed. Select “self-signed certificate” below “Server certificate” and click [Create]. The Create self-signed certificate page is displayed. Setting up from TopAccess...
  • Page 149 7 TopAccess Administrator Mode Enter the following items and click [Save]. Country/Region Code — Enter the country or region code using two alphabet characters. State or Province Name — Enter the State or Province Name. Locality Name — Enter the city or locality name. Organization Name —...
  • Page 150 Then you can enable SSL for the following network settings. P.135 “Setting up the HTTP Network Service” P.142 “Setting up the FTP Server” P.184 “Setting up the IPP Print” Deleting a self-signed certificate Click [Security Service]. The Security Service page is displayed. Click [DELETE] in the “self-signed certificate”...
  • Page 151 7 TopAccess Administrator Mode Click [Previous] to close the Security Service page. Installing an imported server certificate Click [Security Service]. The Security Service page is displayed. Click [Browse] to select server certificate file and then click [Upload]. The alert message dialog box appears. Setting up from TopAccess...
  • Page 152 Click [OK]. The server certificate is imported. This message appears to inform you to input the password for the server certificate from the touch panel of the equipment before saving the network settings. Select “Import” and click [Previous] to close the Security Service page.
  • Page 153 7 TopAccess Administrator Mode Deleting an imported server certificate Click [Security Service]. The Security Service page is displayed. Click [DELETE] in the “Import” option. The confirmation dialog box appears. If the server certificate has not been imported, you cannot delete the server certificate. Click [OK].
  • Page 154: Installing Ca Certificate

    Click [Previous] to close the Security Service page. — Installing CA Certificate When you want to enable SSL and verify with a CA certificate for the LDAP Session, SMTP Cli- ent, POP3 Network, and Web Service Print, you must install the CA certificate. If you want to enable SSL for Web Service Print, you need to install a server certificate in addi- tion to the CA certificate.
  • Page 155 7 TopAccess Administrator Mode Select the encryption of the CA certificate and click [Browse] to select a CA certificate file. Then click [Upload]. The CA certificate is installed. Click [Previous] to close the Security Service page. Then you can enable SSL by selecting to use the imported certifi- cate in the following network settings.
  • Page 156 Deleting a CA certificate Click [Security Service]. The Security Service page is displayed. Select the CA certificate file that you want to delete in the “Certifi- cate File” list, and click [DELETE]. The confirmation dialog box appears. Click [OK]. The self-signed certificate is deleted. Setting up from TopAccess...
  • Page 157 7 TopAccess Administrator Mode Click [Previous] to close the Security Service page. Setting up the Web Service Setting In Web Service Print and Web Service Scan, you can set the Web service Setting. The Web Service Print operations and Web Service Scan operations are performed on client computers with Windows Vista through a network.
  • Page 158 To enable SSL for Web Service Print, you need to install a server certificate and a CA certifi- cate to the equipment and a client certificate and the CA certificate to a client PC. For details, see the following. P.144 “Setting up the Security Service” P.316 “Installing Certificates for a Client PC”...
  • Page 159: Setting Up Copier Settings

    7 TopAccess Administrator Mode Setting up Copier Settings In the Copier submenu page in the Setup menu, an administrator can configure the copier set- tings that initially apply to copy operations. Some settings may not apply to the Touch Panel Display as soon as you save the settings. The settings will be updated by pressing the [FUNCTION CLEAR] button on the Control Panel or after an Auto Clear time period.
  • Page 160: Setting Up The Copier Settings

    Click [OK] to apply the changes. When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment. In that case, click the Copier submenu then the page displays the current settings in each field.
  • Page 161 7 TopAccess Administrator Mode - Auto — Select this to set the Auto mode as the default exposure for black and white copy. The Auto mode automatically detects the density of the original to make copies at the optimum exposure. - Manual —...
  • Page 162: Setting Up Fax Settings

    11) Auto 2-sided Mode Select how the 2-sided mode initially applies to copy settings when originals are set in the Automatic Document Feeder. - OFF — Select this to initially apply [1->1 SIMPLEX] when originals are set in the Auto- matic Document Feeder.
  • Page 163 7 TopAccess Administrator Mode In the Fax submenu page, set the fax settings as required. To set the Fax Settings, see the following: P.163 “Setting up the Fax Settings” Click [Save]. The confirmation dialog box appears. If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults.
  • Page 164: Setting Up The Fax Settings

    Setting up the Fax Settings In Fax Settings, you can set the default fax settings that apply to fax operation from the Touch Panel Display. 1) Terminal ID Enter the terminal ID name (company name) to identify this equipment. The name will be printed at the leading edge of all documents transmitted.
  • Page 165 7 TopAccess Administrator Mode 6) Reception Mode Select how this equipment activates when a fax is received. - Auto — Select this to automatically receive incoming originals when the bell rings. Select this when the line is being used exclusively by the fax transmission. - Manual —...
  • Page 166 17) Reduction Select whether reducing the received fax image if it is larger than the effective printing area of the recording paper. 18) Duplex Print Select whether printing the received fax images on both sides of the recording paper. 19) Rotate Sort Select whether rotating the output direction in the tray for each reception.
  • Page 167: Setting Up Save As File Settings

    7 TopAccess Administrator Mode Setting up Save as file Settings In the Save as file submenu page in the Setup menu, an administrator can configure the Save as file settings that apply to the Save as file operations. An administrator also configures the Save as file settings that apply to the Save as file operation using the N/W-Fax driver.
  • Page 168: Setting Up The Local Storage Path

    Click [Save]. The confirmation dialog box appears. If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes.
  • Page 169: Setting Up The Storage Maintenance

    7 TopAccess Administrator Mode Setting up the Storage Maintenance In Storage Maintenance, you can select how to delete files stored in the local folder. The folder that was created when storing the files in the local folder will be deleted automatically when all files in the folder are deleted.
  • Page 170: Setting Up The Remote 1 And Remote 2

    Setting up the Remote 1 and Remote 2 In the Remote 1 and Remote 2, you can specify how users can select the network folders for Save as file destination when you select “Use Network Folder Destination” in the Destination setting.
  • Page 171 7 TopAccess Administrator Mode 5) Network Path Enter the network path to store a file. When you select “SMB” as the protocol, enter the network path to the network folder. For example, to specify the “user/scanned” folder in the computer named “Client01”, enter “\\Client01\users\scanned\”.
  • Page 172 Setting up the N/W-Fax Folder In the N/W-Fax Folder, you can specify in which network folder N/W-Fax documents are saved. 1) Protocol Select the protocol for uploading an N/W-Fax document to a network folder. - SMB — Select this to send an N/W-Fax document to the network folder using the SMB protocol.
  • Page 173: Setting Up Email Settings

    7 TopAccess Administrator Mode 7) Retype Password Enter the same password again for a confirmation. Setting up Email Settings In the Email submenu page in the Setup menu, an administrator can configure the Email set- tings that are needed for Scan to Email operations. Some settings may not apply to the Touch Panel Display as soon as you save the settings.
  • Page 174: Setting Up The Email Settings

    Click [Save]. The confirmation dialog box appears. If you want to restore the current settings without saving the changes, click [Cancel]. Clicking [Cancel] cannot restore the defaults. This can only clear the changes and restore the current settings before saving the changes. Click [OK] to apply the changes.
  • Page 175: Setting Up Internet Fax Settings

    7 TopAccess Administrator Mode 2) From Name Enter the name of this equipment. 3) Subject (Inbound FAX routing) Select the TTI as the subject for the Inbound Fax routing. 4) File Format Select the file format of files to be sent when scanning. - TIFF (Multi) —...
  • Page 176 Click the Setup menu and Internet Fax submenu. The Internet Fax submenu page is displayed. In the Internet Fax submenu page, set the Internet Fax settings as required. To set the Internet Fax Settings, see the following: P.176 “Setting up the Internet Fax Settings” Click [Save].
  • Page 177: Setting Up The Internet Fax Settings

    7 TopAccess Administrator Mode Click [OK] to apply the changes. When using the Internet Explorer, the settings that are displayed in each field may not be changed even if you change the settings and click [Save]. However, the settings have been changed in the equipment.
  • Page 178: Setting Up Printer Settings

    When the “Number of Retry” and “Retry interval” options are changed, the “Number of Retry” and “Retry interval” options in the Email settings are also changed. P.173 “Setting up the Email Settings” 6) Fragment Page Size Select the size for the message fragmentation. 7) Default Body Strings Enter the body text that will be automatically entered in the Body field when users operate Scan to Internet Fax from the Touch Panel Display.
  • Page 179 7 TopAccess Administrator Mode In the Printer submenu page, set the Printer settings as required. To set the Printer Settings, see the following: P.179 “Setting up the General Setting” P.179 “Setting up the Default Raw Job Setting” P.180 “Setting up the Raw Job Setting” Click [Save].
  • Page 180: Setting Up The General Setting

    Setting up the General Setting In General Setting, you can specify the printer related options. 1) Period of time to save Private, Proof and Invalid Jobs Select the number of days that this equipment retains the jobs in the Private, Proof, and Invalid queues.
  • Page 181: Setting Up The Raw Job Setting

    7 TopAccess Administrator Mode 2) Raw jobs - Default Paper Size Select the default paper size that applies to a raw job. 3) Raw jobs - Default Paper Type Select the default paper type that applies to a raw job. 4) Raw jobs - Default Orientation Select the default orientation that applies to a raw job.
  • Page 182 Adding or Editing a LPR queue To add a new LPR queue, click [Add] in Raw Job Setting. To edit an existing LPR queue, select a radio button of a queue that you want to edit and click [Edit]. The Add New LPR Queue page is displayed. Enter following items as required.
  • Page 183: Setting Up Print Service Settings

    7 TopAccess Administrator Mode PCL Line Termination — Select the type of the line termination. Symbol set — Select the symbol set that applies to a raw job. Paper Source — Select the paper source that applies to a raw job. Do not Print Blank Pages —...
  • Page 184 In the Print Service submenu page, set the Print Service settings as required. In the Print Service submenu page, you can set the following: P.184 “Setting up the Raw TCP Print” P.184 “Setting up the LPD Print” P.184 “Setting up the IPP Print” P.186 “Setting up the FTP Print”...
  • Page 185: Setting Up The Raw Tcp Print

    7 TopAccess Administrator Mode Setting up the Raw TCP Print In Raw TCP Print, you can enable or disable the Raw TCP print service. 1) Enable Raw TCP Enable or disable Raw TCP print service. 2) Port Number If enabling the Raw TCP, enter the Raw TCP port number for the Raw TCP print. Generally “9100”...
  • Page 186 1) Enable IPP Enable or disable IPP print service. 2) Port80 Enable Enable or disable the Port80 for IPP printing. Port631 is usually used for the IPP access so users must specify to the URL, i.e. “http://<IP address or DNS name>:631/Print”, for the IPP port.
  • Page 187: Setting Up The Ftp Print

    7 TopAccess Administrator Mode 11) User Name Enter the user name when the Authentication option is enabled. Users must enter this user name to create a IPP queue on the client computers. 12) Password Enter the password when the Authentication option is enabled. Users must enter this pass- word to create a IPP queue on the client computers.
  • Page 188: Setting Up The Email Print

    Setting up the Email Print In Email Print, you can set how the Email print jobs are printed. 1) Enable Print Header Select whether to print the Email header when receiving Email print jobs. 2) Enable Print Message Body Select whether to print the body message when receiving Email print jobs. 3) Maximum Email Body Print Enter the maximum number of pages to print the body strings of the received Email print job.
  • Page 189: Displaying Version Information

    7 TopAccess Administrator Mode Displaying Version Information An administrator can display the system software version information of this equipment. The version information can be displayed from the Setup menu page. Displaying the version information Access TopAccess in the administrator mode. P.110 “Accessing TopAccess Administrator Mode”...
  • Page 190: Maintaining From Topaccess

    Maintaining from TopAccess This section details procedures for maintaining this equipment. It covers backing up and restor- ing files, deleting files stored on this equipment, and updating the software on TopAccess. About the Maintenance Functions In the Maintenance menu of the TopAccess administrator mode, an administrator can perform the following maintenance: Updating client software in TopAccess An administrator can upload client software that allows users to download to their computers...
  • Page 191: Updating The Software

    7 TopAccess Administrator Mode Exporting logs and journals An administrator can export logs and journals as CSV files. This feature is used to save the logs and journals as files before clearing them, if you want to maintain them. P.214 “Exporting the Logs, Journals, and Counters” Clearing logs and journals An administrator can clear logs and journals in this equipment.
  • Page 192 Select the software that you are going to upload in the “Upload Files” drop down box. Driver Files — Select this to upload the setup driver files. Macintosh PPD Files — Select this to upload the self-extracting files that contains the Macintosh PPD files for Mac OS 8.6/9.x and Mac OS X.
  • Page 193: Removing The Client Software

    7 TopAccess Administrator Mode Removing the Client Software You can remove client software in TopAccess so that it can no longer be installed from TopAc- cess. The printer drivers for Point and Print that had been uploaded cannot be deleted. However, you can upload new printer drivers to overwrite them.
  • Page 194: Backing Up Data

    Backing up Data An administrator can create backup files of the address book, mailboxes, and templates data in the hard disk. This maintenance feature is used to create backup files before updating the sys- tem software or hard disk replacement, etc. Backup files can be restored or uploaded to the equipment whose model is the same as that of yours.
  • Page 195 7 TopAccess Administrator Mode Click [Create New File] for the data that you want to backup, or click [Create New File] in the “Combined Backup” section to create a backup file of all data. The backup file name and the file size will be displayed. Creating the backup file may takes a few minutes depending on the file size.
  • Page 196: Restoring Data From Backup File

    Select the file location and select “All Files” in the “Save as type” drop down box. It is recommended to save the backup file as it is named. If you change the file name, the equipment cannot restore the data from the backup files. The file name of each backup data must be the following name: - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.enc...
  • Page 197 7 TopAccess Administrator Mode Click the Maintenance menu and Restore submenu. The Restore submenu page is displayed. Click [Browse] in the data section that you want to restore, or click [Browse] in the “Combined Restore” section to restore all data from a backup file of all data.
  • Page 198 Select a backup file and click [Open]. The file version and device name of selected backup file will be displayed. If the backup file name is not the name as shown below, the equipment cannot restore the data from the backup files. - Address Book: BACKUP_ADDR<date>.tbf - MailBoxes: BACKUP_MBOX<date>.enc - Template: BACKUP_TEMP<date>.enc...
  • Page 199: Deleting The Data From Local Folder

    7 TopAccess Administrator Mode Check the box of data that you uploaded a backup file and click [Restore]. The restore process begins. This procedure may take several minutes. Deleting the Data from Local Folder An administrator can delete information such as, scanned data, transmission data, and recep- tion data that are stored in the local folder using the Save as file function.
  • Page 200: Managing Directory Service

    Check the box of data that you want to delete and click [Delete Files]. Scan — The data in the “SCAN” folder within the “FILE_SHARE” folder of this equipment, that are stored by Scan to File operations, will be deleted. Transmission —...
  • Page 201 7 TopAccess Administrator Mode Click [New] to add a new Directory Service, or click the Directory Service name link to edit the Directory Service properties. The Directory Service Properties page is displayed. Enter following items as required. Directory Service Name — Enter the directory service name that identifies the directory service.
  • Page 202 Simple Bind — Select this to access the LDAP server using the Simple Bind authen- tication. Search Base — Enter the search root suffix. When you configure the Active Directory in Windows server, make sure to enter this option. User Name — Enter the user name to access the LDAP server, if required. Password —...
  • Page 203: Setting Up Notification

    7 TopAccess Administrator Mode Setting up Notification As administrator, you can configure notification settings and receive Email notification of system errors. To enable the Email notification, the Email settings in the Setup menu page must be configured correctly. P.172 “Setting up Email Settings” Setting up the notifications of system errors and events Access TopAccess in the administrator mode.
  • Page 204 In General Notification Events, check the boxes for general events to be notified. In Received Fax/Internet Fax Notification Events, check the boxes for the events and status to be notified. When these are enabled, the following events will be notified. When “Send email when an error occurs”...
  • Page 205 7 TopAccess Administrator Mode In Any Scan Notification Events, check the boxes for scanning sta- tus to be notified. When “Send email when an error occurs” is enabled, the following events will be notified. Failed to acquire resource. Failed to delete files automatically by Storage Maintenance. In Scan Notification Events, check the boxes for scanning status to be notified.
  • Page 206 In e-Filing Notification Events, check the boxes for the status to be notified. When these are enabled, the following events will be notified. When “Warning” is enabled: Hard Disk space for Electronic Filing is nearly full. Document(s) will expire in a few days. When “Information”...
  • Page 207: Importing And Exporting The Address Book

    7 TopAccess Administrator Mode In Internet Fax Received Forward Notification Events, check the boxes for the events to be notified. Click [Save]. Importing and Exporting the Address Book This equipment allows you to import and export address book data in CSV format. P.206 “Importing the Address Book Data”...
  • Page 208 Importing the address book data from a CSV file Before importing the address book data, please confirm that there is no print job, no scan job, and no fax job. The address book data cannot be imported if there are any jobs that have been processed.
  • Page 209: Exporting The Address Book Data

    7 TopAccess Administrator Mode Select the CSV file that contains address book data and click [Open]. Click [Import]. The data is imported to the address book. Exporting the Address Book Data You can export address information for use in another TopAccess address book or another address book program.
  • Page 210 Click the Maintenance menu and Export/Clear Log submenu. The Export/Clear Log submenu page is displayed. Click [Create New File] in the Address Book area. The CSV file name will be displayed. If you previously exported address book data, the exported file link and information are displayed in the Address Book area.
  • Page 211: Importing And Exporting The Department Code

    7 TopAccess Administrator Mode Select the file location and select “All Files” or “.csv Document” in the “Save as type” drop down box. Click [Save] The CSV file that contains the address book data is saved in a selected location. Importing and Exporting the Department Code An administrator can import and export department code data in CSV format.
  • Page 212 Click the Maintenance menu and Import submenu. The Import submenu page is displayed. Click [Browse...] in the Department Code area. The Choose File dialog box appears. Select the CSV file that contains department code data and click [Open]. Maintaining from TopAccess...
  • Page 213: Exporting The Department Code Data

    7 TopAccess Administrator Mode Click [Import]. The data is imported to the department code. Exporting the Department Code Data You can export department code information for use in other equipment. Exporting the department code data as a CSV file Access TopAccess in the administrator mode. P.110 “Accessing TopAccess Administrator Mode”...
  • Page 214 When you want to export only the department code information, click [Create New File] in the “Department Code Export (Department Information)” area. When you want to export the department code information with counter information, click [Create New File in the “Department Code Export (Department Information + All Counters)”...
  • Page 215: Exporting The Logs, Journals, And Counters

    7 TopAccess Administrator Mode Select the file location and select “All Files” or “.csv Document” in the “Save as type” drop down box. Click [Save]. The CSV file that contains the department code data is saved in a selected location. Exporting the Logs, Journals, and Counters An administrator can export logs and journals in this equipment as CSV files.
  • Page 216 Click [Create New File] in the area of logs or journals that you want to export. You can export the following logs and journals. Print Job Log Fax Transmission Journal Fax Reception Journal Scan Log Message Log Department Code (Small/Large Counter) The CSV file name will be displayed.
  • Page 217 7 TopAccess Administrator Mode Right-click the File Name link and select [Save Target As...]. The Save As dialog box appears. Select the file location and select “All Files” or “.csv Document” in the “Save as type” drop down box. Click [Save]. The CSV file that contains the logs or journals data is saved in a selected location.
  • Page 218: Clearing The Logs And Journals

    Clearing the Logs and Journals An administrator can clear logs and journals in this equipment. This maintenance procedure is recommended periodically to maintain the hard disk. Clearing the logs and journals Access TopAccess in the administrator mode. P.110 “Accessing TopAccess Administrator Mode” Click the Maintenance menu and Export/Clear Log submenu.
  • Page 219: Rebooting The Equipment

    7 TopAccess Administrator Mode Rebooting the Equipment An administrator can reboot the equipment Rebooting the equipment cannot be performed when there are jobs in progress. Rebooting the equipment Access TopAccess in the administrator mode. P.110 “Accessing TopAccess Administrator Mode” Click the Maintenance menu and Reboot submenu. The Reboot submenu page is displayed.
  • Page 220: Registering From Topaccess

    Registering from TopAccess About the Registrations In the Registration menu in the TopAccess administrator mode, an administrator can register the public Templates, and relay transmissions of received faxes/internet faxes. Public Template An administrator can create public templates that are held in a public template group available to everyone.
  • Page 221 7 TopAccess Administrator Mode From the templates list, click the “Undefined” icon to register a new template, or click defined icon to edit the template. If the templates list is displayed in the List view, click the “Undefined” template name to register new template, or click the defined template name to edit the template.
  • Page 222 When you edit the existing template, the following window will be displayed. Click [Edit]. The Template Properties page to select agents is displayed. Select agents and click [Select Agent]. You can select one of the following templates: Copy — Select this to create a copy template. Usually, this is selected to print copies as well as sending originals to other destinations.
  • Page 223 7 TopAccess Administrator Mode Click each button displayed in the page to specify or edit the asso- ciated template properties. [Panel Setting] — Click this to specify the icon settings for the template. P.223 “Panel Setting (Public Template)” [Destination Setting] — Click this to specify the document’s destination. This can be set only when creating the Fax/Internet Fax agent or Email agent.
  • Page 224 [Save as file Setting] — Click this to specify how the document will be stored in local hard disk or network folder. This can be set only when creating the Save as file agent. P.224 “Save as file Setting (Public Template)” [Box Setting] —...
  • Page 225 7 TopAccess Administrator Mode — Internet Fax Setting (Public Template) In the Internet Fax Settings page, you can specify the content of the Internet Fax to be sent. The instructions on how to setting up the Internet Fax settings for the public template is same as setting up the Internet Fax settings for the private template.
  • Page 226: Resetting The Public Template

    Resetting the Public Template You can reset the public template that you registered. You can reset a public template that you select, or you can reset all public templates that are registered in the Public Template Group. P.225 “Resetting a Public Template” P.226 “Resetting All Public Templates”...
  • Page 227 7 TopAccess Administrator Mode Click [Reset Template]. The confirmation dialog box appears. Click [OK]. The selected template is cleared. — Resetting All Public Templates To reset all public templates, perform the following procedure. Resetting all public templates Access TopAccess in the administrator mode. P.110 “Accessing TopAccess Administrator Mode”...
  • Page 228: Registering Fax And Internet Fax Received Forward

    Click [Reset]. The confirmation dialog box appears. Click [OK]. The group information is cleared. Registering Fax and Internet Fax Received Forward The Fax Received Forward and Internet Fax Received Forward allow you to transmit received fax or Internet Faxes to specific destinations — to check all fax and Internet Faxes received. The Fax Received Forward can be registered only when the optional Fax unit is installed.
  • Page 229 7 TopAccess Administrator Mode Registering the Fax or Internet Fax Received Forward The procedures to register the Fax Received Forward and Internet Fax Received Forward are almost the same. Access TopAccess in the administrator mode. P.110 “Accessing TopAccess Administrator Mode” Click the Registration menu and Fax Received Forward submenu to register the Fax Received Forward, or click the Internet Fax Received Forward submenu to register the Internet Fax Received...
  • Page 230 Store to e-Filing — Select this to transmit received fax or Internet Faxes to e-Filing. This agent can be combined with another agent. The image quality of the file that is stored by Save as file, Email, and Store to e-Filing is different from the output of the received fax when it is printed.
  • Page 231 7 TopAccess Administrator Mode Click each button displayed in the page to specify or edit the asso- ciated properties. [Destination Setting] — Click this to specify the destinations of documents sent. This can be set only when registering the Internet Fax, or Email agent. P.231 “Destination Setting (Fax/Internet Fax Received Forward)”...
  • Page 232 Setting up the Fax or Internet Fax Received Forward Properties This section describes how to set items in each agent’s properties. — Destination Setting (Fax/Internet Fax Received Forward) In the Recipient List page, you can specify the destinations to which the received faxes or Inter- net Faxes will be transmitted.
  • Page 233 7 TopAccess Administrator Mode Click [Save]. The contacts are added as the destinations. Selecting the recipients from the address book By this method, you can select recipients from the address book. Click [Destination Setting] to open the Recipient List page. Click [Address Book].
  • Page 234 Click [Add]. The selected recipients are added in the Recipient List page. You can remove the contacts that you added in the recipient list before saving the desti- nation settings. P.236 “Removing the contacts from the recipient list” Click [Save]. The contacts are added as the destinations.
  • Page 235 7 TopAccess Administrator Mode Click [Add]. All recipients in the selected groups are added in the Recipient List page. You can remove the contacts that you added in the recipient list before saving the desti- nation settings. P.236 “Removing the contacts from the recipient list” Click [Save].
  • Page 236 Select the directory service name that you want to search in the “Directory Service Name” field, and enter the search terms in the fields that you want to search. If you select the model name of this equipment at the Directory Service Name drop down box, you can search for recipients in the address book of this equipment.
  • Page 237 7 TopAccess Administrator Mode Click [Save]. The contacts are added as the destinations. Removing the contacts from the recipient list Check the check boxes of the contacts that you want to remove from the recipient list, and click [Delete]. The selected contacts are removed from the recipient list. —...
  • Page 238 — Email Setting (Fax/Internet Fax Received Forward) In the Email Setting page, you can specify the content of the Email document to be sent. 1) Subject This sets the subject of the Email documents. Select “Scanned from (Device Name) [(Tem- plate Name)] (Date) (Time)”...
  • Page 239 7 TopAccess Administrator Mode Master Password Enter a password for changing the Encrypt PDF setting. The user password is set “123456” at our factory. Ask the administrator for resetting mas- ter password. The passwords must be entered in one-byte alphanumeric characters. The minimum and maximum numbers of characters allowed are 1 and 32.
  • Page 240 — Save as file Setting (Fax/Internet Fax Received Forward) In the Save as file Setting page, you can specify how and where a received document will be stored. Registering from TopAccess...
  • Page 241 7 TopAccess Administrator Mode 1) File Format Select the file format that the received document will be converted. - TIFF (Multi) — Select this to save scanned images as a Multi-page TIFF file. - TIFF (Single) — Select this to save scanned images separately as Single-page TIFF files.
  • Page 242 4) Destination — Remote 1 Check this box to save a scanned file to the Remote 1. How you can set this item depends on how your administrator configured the Save as file settings. If the Remote 1 does not allow to specify a network folder, you can only select “Use Adminis- trator Settings”.
  • Page 243 7 TopAccess Administrator Mode 5) Destination — Remote 2 Check this box to save a received document to the Remote 2. How you can set this item depends on how the 2st Folder has been set up in the Save as file submenu in the Setup menu.
  • Page 244: Displaying Message Log

    Displaying Message Log In the Message Logs menu page, you can display the system message logs such as job infor- mation, warnings, and errors. You can use this page to find out what happened and trouble- shoot the problem. Displaying the message logs Access TopAccess in the administrator mode.
  • Page 245: Managing Department Code

    7 TopAccess Administrator Mode Managing Department Code In the Department menu page at the Counters tab, an administrator can: Display the department list that contains the counter information for each department Display the department counter of a specific department Clear all department counters Clear the department counter of a specific department Register new department code settings Modify the department code settings...
  • Page 246 The departments list containing the counter information is dis- played. Displaying the department counters Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code” field and click [Enter]. The Department Management page is displayed.
  • Page 247: Clearing The Department Counters

    7 TopAccess Administrator Mode The Department Information page opens. Clearing the Department Counters An administrator can clear the counters for all departments at one time, or individually. Clearing all department counters Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code”...
  • Page 248 Click [Reset All Counters]. The confirmation dialog box appears. Click [OK]. The department counters for all departments are cleared. Clearing the department counter for a department Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code”...
  • Page 249 7 TopAccess Administrator Mode Click the department name link whose counter you want to clear. The Department Information page opens. Click [Reset Counters]. The confirmation dialog box appears. Click [OK]. The department counters for the selected department are cleared. Managing Department Code...
  • Page 250: Registering Or Modifying The Department Code

    Registering or modifying the Department Code An administrator can register new department code or modify the department code settings. Registering or modifying the department code setting Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code”...
  • Page 251 7 TopAccess Administrator Mode Enter following items to specify the department information. Department Name — Enter the department name to identify the department code. You can enter up to 20 characters. Department Code — Enter a 5-digit department code. Set Limitation of Full Color — Select whether enabling the limitation for color outputs for this department code.
  • Page 252: Deleting The Department Code

    Deleting the Department Code An administrator can delete all department code settings at one time, or individually. Deleting all department code settings Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code” field and click [Enter].
  • Page 253 7 TopAccess Administrator Mode Deleting a department code setting Click the Counters tab and the Department menu. The Department menu page is displayed. Enter the administrator password in the “Department Code” field and click [Enter]. The Department Management page is displayed. Click the department name link that you want to delete.
  • Page 254 Click [Delete]. The confirmation dialog box appears. Click [OK]. The selected department code is deleted. Managing Department Code...
  • Page 255: Setting Up User Management

    7 TopAccess Administrator Mode Setting up User Management In the User Management tab page, you can enable or disable the department management, configure the User Management Setting, and configure the User Authentication for Scan to E- mail. P.254 “Enabling Department Management” P.256 “Setting up User Management Setting”...
  • Page 256 Click [Department Setting]. The Department Setting page opens. Specify the following items and click [Finish]. Department Code Select whether the department management is enabled or disabled. When the User Management Setting is enabled, the Department Code option cannot be disabled. Department Code Enforcement Select whether invalid jobs, which a department code is not specified or invalid department code is specified, are printed or stored in the invalid job list when the...
  • Page 257: Setting Up User Management Setting

    7 TopAccess Administrator Mode Setting up User Management Setting When the User Management Setting is enabled, users must enter the user name and password before operating this equipment. Therefore, you can secure the equipment from the unexpected users. When the User Management Setting is enabled, the following functions will be available. The counters for each user can be managed.
  • Page 258: Enabling User Management Setting

    Please remember the following limitations and considerations for the User Management Setting. The jobs cannot be printed or deleted from TopAccess. When you want to print or delete the jobs, please perform the operation from the [JOB STATUS] button on the Control Panel. The department codes that any users are registered cannot be deleted.
  • Page 259: Enabling Windows Domain Authentication

    7 TopAccess Administrator Mode If you want to change the authentication method, please change the domain name and pass- word settings of the User Information as required. It’s easy to change the settings of the User Information using the Export/Import function. P.278 “Exporting User Information and Counters”...
  • Page 260 Click [User Management Setting]. The User Management Setting page opens. Select “Windows Domain Authentication”. The confirmation dialog box appears. You can disable the User Management Setting by selecting “Disable” and click [Next]. Click [OK]. Select how to process a print job whose user authentication has failed in the User Authentication Enforcement drop down box, and then click [Next].
  • Page 261 7 TopAccess Administrator Mode If you want to automatically register user information that is entered by users in the authentication screen on the touch panel, TopAccess, and e-Filing web utility, check the “Create User Information Automatically” check box. If you want to guest user operations, check the “Enable Guest User” check box. Enter domain names for the network in the Domain Name 1, Domain Name 2 and Domain Name 3 fields, and then click [Detail Setting].
  • Page 262 Specify the following items and click [Next]. Role Based Access — Select whether the Role Based Access Control is enabled or not. LDAP Server — Select the LDAP server that manages the Role Based Access Control. When you enable Role Based Access Control, you must export the role based data setting file embedded in this equipment or another equipment of the OKI 1100 series MFP.
  • Page 263 7 TopAccess Administrator Mode Specify how the From Address is set for Scan to Email. When the User Authentication for Scan to Email is not enabled, these settings are not used for Scan to Email. Setting Address is 'User Name + @ + Mail Domain Name' — Select this to set the From Address as “User Name@Mail Domain Name”, whose “User Name”...
  • Page 264: Enabling Ldap Authentication

    — Enabling LDAP Authentication To enable the LDAP Authentication, you must have LDAP directory service in your network. Before enabling the LDAP Authentication, please see “Setting up LDAP Authentication Ser- vice” in the Network Administration Guide. To enable LDAP with SSL, please see the following section. P.127 “Setting up the LDAP Session”...
  • Page 265 7 TopAccess Administrator Mode Select “LDAP Authentication”. The confirmation dialog box appears. You can disable the User Management Setting by selecting “Disable” and click [Next]. Click [OK]. Select how to process a print job whose user authentication has failed in the User Authentication Enforcement drop down box, and then click [Next].
  • Page 266 Select the LDAP server to be used for the authentication and select the type of the LDAP server. Then click [Detail Setting]. Windows Server — Select this when LDAP is running on Windows server. LDAP Server (Other than Windows Server) — Select this when the LDAP is running the server other than Windows server.
  • Page 267 7 TopAccess Administrator Mode Select the following items to enable the privileges for the Guest account. Enable Copy — Check this to enable copying. Enable Email — Check this to enable Emailing. Enable File Share — Check this to enable the file saving operation Enable Internet Fax —...
  • Page 268: Enabling Mfp Local Authentication

    Setting Address is searching from 'User Name' of LDAP — Select this to set the From Address as the email address that is searched from the LDAP server. When this is selected, this equipment will search the user name, which is entered on the Touch Panel Display for the authentication, from the records of the attribute type in the LDAP server that you specify in the “LDAP Server”...
  • Page 269 7 TopAccess Administrator Mode Enter the administrator password and click [Login]. The Authentication page is displayed. Click [User Management Setting]. The User Management Setting page opens. Select “MFP Local Authentication” in the “User Authentication” drop down box, and select how invalid jobs are processed in the “User Authentication Enforcement”...
  • Page 270: Managing User Information

    You can disable the User Management Setting by selecting “Disable” and click [Next]. If you want to guest user operations, check the “Enable Guest User” check box. Go to the next step. Enter the following items and click [Next]. Enable Copy — Check this to enable copying. Enable Email —...
  • Page 271 7 TopAccess Administrator Mode Creating or modifying user information Click the User Management tab. The login page is displayed. Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
  • Page 272: Deleting User Information

    Enter the following items and press [Save]. User Name — Enter a login user name. You can enter up to 128 characters. Domain Name — Select the domain name that this user will login. The domain name that is set while enabling the Windows Domain authentication is used for the authentication.
  • Page 273 7 TopAccess Administrator Mode Click the User Management tab. The login page is displayed. Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
  • Page 274 Click [OK] to delete the user information. The selected users are deleted. Deleting all user information When the user’s jobs are in progress or the user currently log in the touch panel, the user information cannot be deleted. The “Undefined” user information cannot be deleted. Click the User Management tab.
  • Page 275 7 TopAccess Administrator Mode Click [Delete All]. The confirmation dialog box appears. Click [OK] to delete all user information. The counters of selected users are cleared. Resetting the counters for specific users When the user’s jobs are in progress or the user currently log in the touch panel, you cannot reset the user’s counters.
  • Page 276 Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
  • Page 277 7 TopAccess Administrator Mode Resetting the counters for all users When the user’s jobs are in progress or the user currently log in the touch panel, you cannot reset the user’s counters. Click the User Management tab. The login page is displayed. Enter “Admin”...
  • Page 278 Click [Reset All Counters]. The confirmation dialog box appears. Click [OK] to reset all counters. The counters of selected users are cleared. Setting up User Management...
  • Page 279 7 TopAccess Administrator Mode Exporting User Information and Counters The user information can be exported as a CSV file for use in other equipment. Click the User Management tab. The login page is displayed. Enter “Admin” in the “User Name” field, enter the administrator password in the “Password”...
  • Page 280 Click [Create New File] of which you want to export. Export (Small/Large Counter) — Click [Create New File] of this area to export the counter information only. Export (User Information) — Click [Create New File] of this area to export the user information only.
  • Page 281 7 TopAccess Administrator Mode Select the file location and select “All Files” in the “Save as type” drop down box. Then click [Save]. The CSV file that contains the user information data is saved in a selected location. Setting up User Management...
  • Page 282 Importing User Information You can import user information from a file that has been exported from another device such as OKI 1100 series MFP. The imported file must be the comma delimited CSV file and created in the suitable format for the user information data. When the user information data is imported, the old data will be cleared and overwritten with the new data.
  • Page 283 7 TopAccess Administrator Mode Click the User Management tab. The login page is displayed. Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
  • Page 284 Click Import menu and click [Browse...]. The Choose file dialog box appears. Select the CSV file that contains user information data and click [Open]. Click [Import]. The data is imported to the User Information list page. Exporting Role Information Role information is stored in this equipment in the XML format. The role information can be exported as a CSV file for use in other equipment.
  • Page 285 7 TopAccess Administrator Mode Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
  • Page 286 Click the “Export/Import” link at the upper right of the page. The Export/Import window appears. Right-click the File Name link and select [Save Target As...]. The Save As dialog box appears. Select the file location and select “XML Document” in the “Save as type”...
  • Page 287 7 TopAccess Administrator Mode Click the User Management tab. The login page is displayed. Enter “Admin” in the “User Name” field, enter the administrator password in the “Password” field, and click [Login]. The User Information List submenu page is displayed. Users can also login using the user name, domain name (required only when Win- dows Domain Authentication is enabled), and password that has been set as the Account Manager in the User Information.
  • Page 288 Click the “Export/Import” link at the upper right of the page. The Export/Import window appears. Click Import menu. The Import page appears Click [Browse...]. The Choose file dialog box appears. Select the XML file that contains user information data and click [Open].
  • Page 289 7 TopAccess Administrator Mode Click [Import]. The data is imported to the Role Information. Viewing the own user information by a user Users can view the own user information by login the User Confirm/Create/Modify page. When the Role Based Access Control is enabled, users can also confirm the functions to be allowed. Click the User Management tab.
  • Page 290 The User Information page is displayed. Changing a password by a user (Local MFP Authentication only) When the Local MFP Authentication is enabled, not only an administrator or account managers but also each registered user can change the password himself. Click the User Management tab.
  • Page 291 7 TopAccess Administrator Mode Click [Change Password]. The Change Password window appears. Enter the following items and click [Save]. Old Password — Enter your login password. New Password — Enter a new login password. You can enter up to 64 characters. Retype Password —...
  • Page 292: Setting Up User Authentication For Scan To E-Mail

    Setting up User Authentication for Scan to E-mail When the User Authentication for Scan to Email is enabled, users must enter the user name and password before performing Scan to E-mail. You can select either the SMTP or LDAP for User Authentication for Scan to Email. SMTP Authentication This equipment can be managed using the SMTP Authentication.
  • Page 293 7 TopAccess Administrator Mode Click [User Authentication for Scan to Email]. The User Authentication for Scan to Email page opens. Select “SMTP” in the “Method” drop down box and click [Next]. This equipment can set the authentication for Scan to Email, but cannot set the authentication for Internet Fax transmission.
  • Page 294 Specify how the From Address is set for Scan to Email. Setting Address is 'User Name + @ + Mail Domain Name' — Select this to set the From Address as “User Name@Mail Domain Name”, whose “User Name” is the user name that is entered on the Touch Panel Display for the authentication, and “Mail Domain Name”...
  • Page 295 7 TopAccess Administrator Mode Enabling User Authentication for Scan to Email (LDAP) Click the User Management tab and the Authentication menu. The login page is displayed. Enter the administrator password and click [Login]. The Authentication page is displayed. Click [User Authentication for Scan to Email]. The User Authentication for Scan to Email page opens.
  • Page 296 Select “LDAP” in the “Method” drop down box and click [Next]. This equipment can set the authentication for Scan to Email, but cannot set the authentication for Internet Fax transmission. If you do not want to allow users to per- form the Internet Fax transmission, check the “Internet Fax Not Allowed”...
  • Page 297 7 TopAccess Administrator Mode Specify how the From Address is set for Scan to Email. Setting Address is 'User Name + @ + Mail Domain Name' — Select this to set the From Address as “User Name@Mail Domain Name”, whose “User Name” is the user name that is entered on the Touch Panel Display for the authentication, and “Mail Domain Name”...
  • Page 298 Troubleshooting This chapter describes the most common TopAccess errors and provides steps to resolve the conditions. If the problem persists after you have followed all of the steps, make sure to note what you were trying to do and any error messages appear, etc. — and then contact your service representative. TopAccess Error Messages .................298 Print Job Status Messages......................298 Transmission/Reception Journal Status Messages.................299...
  • Page 299: Topaccess Error Messages

    8 Troubleshooting TopAccess Error Messages The error messages displayed in the Touch Panel Display are described in the Operator’s Man- ual for Basic Functions. Print Job Status Messages Error Code Cause Corrective Action PM size error 1200 dpi print jobs cannot be printed with- 402F out the optional expansion memory.
  • Page 300: Transmission/Reception Journal Status Messages

    Transmission/Reception Journal Status Messages The result of the transmission and reception is indicated as follows in the Transmission Journal and Reception Journal pages in the Logs tab. The following table describes the Error Code. Error Code Cause Corrective Action 0011 Paper jam Clear the jammed printing paper.
  • Page 301 8 Troubleshooting Error Code Cause Corrective Action Invalid parameter When a template is used, form the tem- plate again. If the error still occurs, turn 1C14 the power OFF and then back ON, and perform the job again. Exceeding file capacity Ask your administrator to change the “Fragment Page Size”...
  • Page 302 Error Code Cause Corrective Action SMTP server connection error Ask your administrator to set the login name or password of SMTP server and 1C69 perform the job again. Check if the SMTP server is operating properly. HOST NAME error Ask your administrator to check if there is an illegal character in the device name.
  • Page 303 8 Troubleshooting Error Code Cause Corrective Action HDD full error Ask the sender to resend the Email by separating it to several Emails. If this error occurs because the paper empty occurs 3A50-3A52 and too much waiting jobs are stored in the hard disk, add the paper to activate other jobs.
  • Page 304 Error Code Cause Corrective Action Destination address error Ask your administrator whether the DNS and mail server settings are correctly set. 3D10 If they are correctly set, ask the sender to confirm the destination address is correct. Exceeding maximum offramp destinations Ask the sender to specify up to 40 destina- tions for one offramp gateway job.
  • Page 305: Scan Job Status Messages

    8 Troubleshooting Scan Job Status Messages The status and result of the scan jobs is indicated as following in the Scan Job page in the Job Status tab and Scan Log page in the Logs tab. Error Code Message Corrective Action Email Illegal Job status A system error has occurred during send-...
  • Page 306 Error Code Message Corrective Action Failed to send E-Mail message Turn the power OFF and then back ON. 2C6A Retry the scan. If the error still occurs, contact your service representative. Invalid address specified in From: field Ask your administrator to check the SMTP Authentication method or if there is an ille- gal character in the Terminal mail address.
  • Page 307 8 Troubleshooting Error Code Message Corrective Action Failed to create directory Make sure that the access privilege to the storage directory is writable and also the disk in the directory has enough space, and then retry the job. If more than one job is performed simultaneously, the error may 2D30 occur because the disk temporarily runs...
  • Page 308 Error Code Message Corrective Action Logon to file server failed. Check user- Make sure you specify correct user name name and password. and password to logon the file server, or 2D64 you specify correct file server. Then retry the scan. There are too many documents in the Delete the data in the local storage folder 2D65...
  • Page 309 8 Troubleshooting Error Code Message Corrective Action Failed to process image. Turn the power OFF and then back ON. 2B50 Retry the scan. If the error still occurs, contact your service representative. Failed to process print image. Make sure that the Function List can be printed out.
  • Page 310 Error Code Message Corrective Action Reached the maximum number of docu- Delete the documents from the boxes or 2BF1 ments. folders. 2BF2 Reached the maximum number of folders. Delete the folders from the boxes. RFC related Syntax error, command unrecognized Check if the Terminal mail address and Destination mail address are correct.
  • Page 311: Message Log

    8 Troubleshooting Message Log The error messages displayed in the Touch Panel Display are described in the Operator’s Man- ual for Basic Functions. TopAccess Message Corrective Action Front Cover Open - Please Close Cover. Close the Front Cover. Paper Feeding Cover Open - Please Close Cover. Close the Paper Feeding Cover.
  • Page 312 TopAccess Message Corrective Action Used Toner Container Full - Please Replace. Replace the toner container. Refer to the Opera- tor’s Manual for Basic Functions for instruction. Toner Not Recognized - Please Check Toner. Check and adjust the toner bottle. Black Toner Empty - Please Refill. Replace the black toner.
  • Page 313 8 Troubleshooting TopAccess Message Corrective Action Hard Disk space for Electronic Filing nearly full. The hard disk has a few disk space available. Delete unnecessary documents to maintain the hard disk space. Power failure occurred during e-Filing restoring. The document could not be stored in e-Filing because of the power failure.
  • Page 314 TopAccess Message Corrective Action Domain - User account is locked and cannot be The lockout duration could be specified in account used for logon lockout security policy. If so please retry after the lockout duration. Domain - Invalid logon hours for the User The Administrator has set restrictions on the logon hours.
  • Page 316: Chapter 9 Appendix

    Appendix This section describes the following contents. Installing Certificates for a Client PC ..............316...
  • Page 317: Installing Certificates For A Client Pc

    9 Appendix Installing Certificates for a Client PC Configuring the Microsoft Management Console The following describes a configuration on Windows Vista. The procedure is the same when Windows XP or Windows 2000 is used. Open the command prompt, type “mmc” and press the Enter key. From the File or Console menu of the window that appears, select “Add/Remove Snap-in...”...
  • Page 318 Select “Computer account” and click [Next]. The “Select Computer” dialog box appears. Select “Local computer: (the computer this console is running on)” and click [Finish]. The “Select Computer” dialog box is closed. Make sure that "Certificates (Local computer)" is added under the Console Root Folder;...
  • Page 319 9 Appendix Save the setting. Importing Certificates to a Client PC The following describes an import on Windows Vista. The procedure is the same when Win- dows XP or Windows 2000 is used. For Windows Vista, you must log in to Windows as a user who has the “Administrators” priv- ilege.
  • Page 320 On the Certificate Import Wizard, click [Next]. For importing a client certificate, proceed to the next step. Otherwise, skip to the step From [Browse...], select the certificate to install, and click [Next]. Enter the password for the private key and click [Next]. Installing Certificates for a Client PC...
  • Page 321 9 Appendix Click [Next]. Do not change the certificate store from [Browse...]. Click [Finish]. If the following security warning message appears, click [Yes]. Installing Certificates for a Client PC...
  • Page 322 Click [OK] to complete the installation. If you are installing a client certificate (.pfx) to a Windows Vista PC, proceed to the next step. Otherwise, the installation is complete. If you need to install another certificate, repeat the steps from the beginning. Double-click the imported client certificate.
  • Page 323 9 Appendix Open the command prompt and execute the “netsh” command as shown below. If you log in to Windows Vista as a user without the administrator privilege, open the com- mand prompt by right-clicking the icon and selecting “Run as administrator.” This way, you can temporarily have the administrator privilege to execute the command.

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