Sony Walkman NWZ-E473 Quick Start Manual page 2

Parts and Controls

BACK/HOME button

5-way button* 1
 (play/pause/confirm) button
/ buttons
/ buttons

Headphone jack

WM-PORT jack
Connect the USB cable (supplied), or peripheral devices (not supplied).

Display

VOL +* /– button
1

OPTION/PWR OFF button
Press to display the option menu.
If you press and hold this button, the screen turns off and your Walkman enters
About volume operation (Only for countries/ standby mode.

areas complying with European Directives) HOLD switch

Strap hole
An alarm (beep) and warning [Check the volume level] are meant to protect your 
Microphone
ears when you raise the volume setting beyond a specific level* 1 for the first time.
Use to make voice recordings.
You can cancel the alarm and warning by pressing any button.

RESET button
Use a pen or paper clip, etc.
Note
 You can turn up the volume beyond the specific level* 1 after canceling the alarm and
* There are tactile dots. Use them to help with button operations.
1
warning.
 After the initial warning, the alarm and warning repeat for every 20 cumulative hours
that the volume is set beyond the specific level* 1 ; when this happens, the volume is
changed to the initial setting automatically.
 If the volume is set beyond the specific level* and you turn off the Walkman, the
1
volume returns to the specific level* 1 automatically.
* 1 Specific level = [16]
Troubleshooting
Symptom Cause/Remedy
If your Walkman does not function as expected, try the following steps to resolve Your Walkman cannot The USB cable is not connected to a USB connector

the issue.
charge the battery. on your computer properly.
1 Disconnect the USB cable, and then reconnect it.
Find the symptoms of the issue in "Troubleshooting" in the 
Use the supplied USB cable.

Help guide (HTML document), and try any corrective
 The battery is charged in an ambient temperature out
of the range of 5 °C (41 °F) to 35 °C (95 °F).
actions listed.
 You cannot charge the battery when the
For details on connecting to a computer, see the tables on the right.
appears. Charge the battery in an ambient
2 temperature of 5 °C (41 °F) to 35 °C (95 °F).
Connect your Walkman to your computer to charge the
 The computer is not on.
battery.
Turn on the computer.

You may be able to resolve some issues by charging the battery.  Your computer has entered Sleep or Hibernation
status.
3
Press the RESET button with a pen
RESET button Release the computer from Sleep or Hibernation

or paper clip, etc. status.
A USB hub is being used.

Before resetting your Walkman, check that no
 Connecting your Walkman via a USB hub may not
song, video, etc. is being played back. You can
work. Connect the Walkman directly to your
then reset the Walkman safely. computer using the USB cable (supplied).
4  The operating system installed on the computer is not
Check information on the issue in
supported by your Walkman.
the Help of each software. To charge the Walkman, connect the Walkman to a

computer with the operating system that is
5
Look up information on the issue on one of the customer
supported by the Walkman.
support Web sites.  You have not used your Walkman for more than a
year.
About the customer support Web sites, see "For the latest information".
Depending on the conditions under which the

6
If the approaches listed above fail to resolve the issue, Walkman is used, the battery may have been
deteriorated. Consult your nearest Sony dealer.
consult your nearest Sony dealer.
[Connected USB. The The USB cable is not connected to a USB connector

player cannot be on your computer properly.
operated.] or [Connected Disconnect the USB cable, and then reconnect it.

USB (MTP). The player Use the supplied USB cable.

cannot be operated.]  A USB hub is being used.
does not appear when Connecting your Walkman via a USB hub may not

connected to the work. Connect the Walkman directly to your
computer with the USB computer using the USB cable (supplied).
cable (supplied) (The The USB connector on your computer may have a

computer does not problem.
recognize your Connect your Walkman to another USB connector

Walkman). on your computer.
Symptom Cause/Remedy
To initialize (format) your "WALKMAN"
[Connected USB. The When you use your Walkman for the first time, or

You can format the built-in flash memory of your Walkman. If the memory is
player cannot be when the battery is low, it may take the Walkman
operated.] or [Connected about 30 seconds to display the message after formatted, all files including the Help guide (HTML document) will be erased
USB (MTP). The player connected to a computer. This is not a malfunction.
and all setting values returned to their defaults. Be sure to verify the files stored
cannot be operated.]  The software authentication may be performed and it
in memory prior to formatting, and then export any necessary files to the hard
does not appear when may take rather a long time. Wait for a while.
disk of your computer or other device beforehand.
icon connected to the  The software installation has been failed.
1
computer with the USB Reinstall the software by using the installer. The Press and hold the BACK/HOME button until the Home

cable (supplied) (The imported data will remain untouched.
menu appears.
computer does not  The computer is running another software other than
recognize your the one used for transferring. 2
Select [Settings] – [Common Settings] – [Reset/
Walkman).  Disconnect the USB cable, wait a few minutes, and
Format] – [Format] – [Yes] – [Yes] in this order.
(Continued) reconnect it. If the problem persists, disconnect the
USB cable, restart the computer, and then
Press the /// button to select the item, and then press the 
reconnect the USB cable.
button to confirm.
Your Walkman becomes A USB hub or USB extension cable is being used. When initialization finishes, [Memory formatted.] appears.

unstable while it is Connecting your Walkman via a USB hub or

connected to the extension cable may not work. Connect the Note
computer. Walkman directly to your computer using the USB
 Do not format the built-in flash memory using Windows Explorer. If you
cable (supplied).
format the built-in flash memory, format it on your Walkman.
When double-clicking Install the bundled software after installing Windows

[Setup.exe] to install the Media Player 11 or later. For details on Windows
bundled software, Media Player, refer to the following web site:
[Setup.exe] does not http://support.microsoft.com/
execute, and the
Properties window
opens.
Precautions
For the latest information
If you have any questions or issues with this product, or would like information on
About the headphones compatible items with this product, visit the following web sites.
Avoid playing the unit at so loud a volume that extended play might affect your
 For customers in the USA:
hearing. http://www.sony.com/walkmansupport
 At a high volume outside sounds may become inaudible. Avoid listening to the
For customers in Canada:
unit in situations where hearing must not be impaired, for example, while
http://esupport.sony.com/ca/
driving or cycling.
For customers in Europe:
 As the supplied headphones are of open-air design, sounds go out through the
http://support.sony-europe.com/DNA
headphones. Remember not to disturb those close to you.
For customers in Latin America:
http://www.sony-latin.com/index.crp
License and Trademark Notice
For customers in other countries/regions:
Refer to the Help guide (HTML document).
http://www.sony-asia.com/support
For customers who purchased the overseas models:
For users in France
http://www.sony.co.jp/overseas/support/
When replacing the headphones/earphones, please refer to the model of the headphones/
earphones adapted to your unit that appears below.
MDR-EX083E (for NWZ-E473/E474/E475/E473K/E474K)
MDR-NC033E (for NWZ-E573/E574/E575)
At high volume, prolonged listening to the personal audio player can
damage the user's hearing.
Owner's Record
The model and serial numbers are located on the back of the player. Record them in the
space provided below. Refer to these numbers in the spaces whenever you call upon your
Sony dealer regarding this product.
Model No. ________________________
Serial No. ________________________