Novell ZENWORKS 10 CONFIGURATION MANAGEMENT SP3 - ZENWORKS APPLIANCE DEPLOYMENT AND ADMINISTRATION REFERENCE 10.3 16-04-2010 Deployment Manual page 32

The ZENworks Reporting Server configuration does not proceed on a ZENworks
Appliance that has ZENworks 10 Configuration Management SP3 configured to an
external Oracle database
Explanation: When you manually launch the ZENworks Reporting Server Wizard on a
Possible Cause: The Oracle client is not installed to the Oracle database.
The ZENworks Reporting Server Wizard fails to launch manually on a ZENworks
Appliance that has ZENworks 10 Configuration Management SP3 configured to an
external Oracle database
Explanation: When you manually launch the ZENworks Reporting Server Wizard on a
32 ZENworks 10 Configuration Management Appliance Deployment and Administration Reference
Source: ZENworks 10 Configuration Management; ZENworks Reporting Server.
ZENworks Appliance that has ZENworks 10 Configuration Management
configured with an external Oracle database, the ZENworks Reporting Server
Wizard exits with the following message:
ZENworks Server is configured to an Oracle database. To
proceed with the installation, you must install the Oracle
client. Click OK to exit the installation.
Action: Do the following:
1 Use the Net Configuration Assistant to install and configure the Oracle
client to the same Oracle database used by ZENworks 10 Configuration
Management.
For more information on how to install and configure the Oracle client,
see "Installing and Configuring the Oracle
Configuration Management Reporting Server Installation
2 On the device on which the ZENworks Reporting Server configuration
failed, open a terminal and run the following command:
. /etc/profile
or
Log out and log in again to ZENworks Appliance.
3 Manually relaunch the ZENworks Reporting Server Wizard.
For more information, see
Reporting Server Wizard" on page
Source: ZENworks 10 Configuration Management; ZENworks Reporting Server.
ZENworks Appliance that has ZENworks 10 Configuration Management SP3
configured to an external Oracle database, the ZENworks Reporting Server
Wizard fails to launch. A message is displayed indicating that port 5005 is
busy.
Action: Do the following:
1 Log out and log in again to ZENworks Appliance.
2 Manually relaunch the ZENworks Reporting Server Wizard.
For more information, see
Reporting Server Wizard" on page
Client" in the
"Manually Launching the ZENworks
24.
"Manually Launching the ZENworks
24.
ZENworks 10
Guide.