Cisco 3750 - Catalyst EMI Switch Message Manual
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Cisco 3750 - Catalyst EMI Switch Message Manual

Switch system message guide
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Catalyst 3750 Switch System Message
Guide
Cisco IOS Release 12.2(25)SEA
January 2005
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number: DOC-7816184=
Text Part Number: 78-16184-04

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Summary of Contents for Cisco 3750 - Catalyst EMI Switch

  • Page 1 Catalyst 3750 Switch System Message Guide Cisco IOS Release 12.2(25)SEA January 2005 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Customer Order Number: DOC-7816184= Text Part Number: 78-16184-04...
  • Page 2 OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CCSP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco...

  • Page 3: Table Of Contents

    Obtaining Documentation Cisco.com Ordering Documentation Documentation Feedback Obtaining Technical Assistance Cisco Technical Support Website Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Information System Message Overview C H A P T E R How to Read System Messages...

  • Page 4: Rmon Messages

    Contents FRNTEND_CTRLR Messages 2-25 GBIC_SECURITY Messages 2-25 GBIC_SECURITY_CRYPT Messages 2-26 GBIC_SECURITY_UNIQUE Messages 2-27 HARDWARE Messages 2-28 HLFM Messages 2-29 IDBMAN Messages 2-31 IGMP_QUERIER Messages 2-34 ILPOWER Messages 2-35 IMAGEMGR Messages 2-37 MAC_LIMIT Messages 2-38 MAC_MOVE Messages 2-39 PHY Messages 2-39 PIMSN Messages 2-41 PLATFORM Messages...

  • Page 5: Switch_Qos_Tb Messages

    Contents SW_DAI Messages 2-81 SW_VLAN Messages 2-83 SWITCH_QOS_TB Messages 2-89 TCAMMGR Messages 2-89 UDLD Messages 2-91 UFAST_MCAST_SW Messages 2-93 VQPCLIENT Messages 2-94 N D E X Catalyst 3750 Switch System Message Guide 78-16184-04...
  • Page 6 Contents Catalyst 3750 Switch System Message Guide 78-16184-04...

  • Page 7: Preface

    Purpose This guide describes only the Catalyst 3750-specific system messages that you might encounter. For a complete list of Cisco IOS system error messages, see the Cisco IOS Software System Error Messages, Cisco IOS Release 12.2. This guide does not describe how to install your switch or how to configure software features on your switch.

  • Page 8: Related Publications

    • For upgrading information, see the “Downloading Software” section in the release notes. You can order printed copies of documents with a DOC-xxxxxx= number from the Cisco.com sites and from the telephone numbers listed in the “Obtaining Documentation” section on page Release Notes for the Catalyst 3750, 3560, and 2970 Switches (not orderable but available on •...

  • Page 9: Obtaining Documentation

    Cisco Small Form-Factor Pluggable Modules Installation Notes (order number DOC-7815160=) • Cisco CWDM GBIC and CWDM SFP Installation Note (not orderable but available on Cisco.com) Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources.

  • Page 10: Obtaining Technical Assistance

    Cisco TAC engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

  • Page 11: Definitions Of Service Request Severity

    Obtaining Additional Publications and Information Definitions of Service Request Severity To ensure that all service requests are reported in a standard format, Cisco has established severity definitions. Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
  • Page 12 Obtaining Additional Publications and Information • Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj...

  • Page 13: Chapter 1 System Message Overview

    This guide also includes error messages that appear when the system fails. Note For information about system messages that are not Catalyst 3750 platform-specific, see the Cisco IOS Software System Messages for Cisco IOS Release 12.2S. This chapter contains these sections: How to Read System Messages, page 1-1 •...

  • Page 14: Cluster

    Chapter 1 System Message Overview How to Read System Messages Table 1-1 Facility Codes Facility Code Description Location ACLMGR ACL manager “ACLMGR Messages” section on page 2-3 BADTRANSCEIVER Defective transceiver messages “BADTRANSCEIVER Messages” section on page 2-7 BSPATCH Boot loader patch “BSPATCH Messages”...
  • Page 15 Chapter 1 System Message Overview How to Read System Messages Table 1-1 Facility Codes (continued) Facility Code Description Location PLATFORM_PBR Platform policy-based routing “PLATFORM_PBR Messages” section on page 2-45 PLATFORM_PM Platform port manager “PLATFORM_PM Messages” section on page 2-46 PLATFORM_RPC Platform remote procedure call “PLATFORM_RPC Messages”...

  • Page 16: Message Severity Levels

    Chapter 1 System Message Overview How to Read System Messages Table 1-2 Message Severity Levels Severity Level Description 0 – emergency System is unusable. 1 – alert Immediate action required. 2 – critical Critical condition. 3 – error Error condition. 4 –...

  • Page 17: Error Message Traceback Reports

    Bug Toolkit The Bug Toolkit provides information on open and closed caveats, and allows you to search for all known bugs in a specific Cisco IOS Release. You can access the Bug Toolkit at this URL: http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl Contacting TAC If you cannot determine the nature of the error, see the “Obtaining Technical Assistance”...
  • Page 18 Chapter 1 System Message Overview Error Message Traceback Reports Catalyst 3750 Switch System Message Guide 78-16184-04...
  • Page 19 C H A P T E R Message and Recovery Procedures This chapter describes the Catalyst 3750-specific system messages in alphabetical order by facility. Within each facility, the messages are listed by severity levels 0 to 7: 0 is the highest severity level, and 7 is the lowest severity level.

  • Page 20: Chapter 2 Message And Recovery Procedure

    Chapter 2 Message and Recovery Procedures • MAC_MOVE Messages, page 2-39 • PHY Messages, page 2-39 • PIMSN Messages, page 2-41 • PLATFORM Messages, page 2-41 PLATFORM_FBM Messages, page 2-43 • PLATFORM _IPC Messages, page 2-43 • PLATFORM_PBR Messages, page 2-45 •...

  • Page 21: Aclmgr Messages

    Chapter 2 Message and Recovery Procedures ACLMGR Messages ACLMGR Messages This section contains the access control list (ACL) manager messages. Most messages in this section are the result of a switch memory shortage, which includes hardware memory and label space but not CPU memory.

  • Page 22: Error Message Traceback Reports

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 23: Bug Toolkit

    Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 24 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 25: Badtransceiver Messages

    Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-5.

  • Page 26: Cfgmgr Messages

    Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-5.
  • Page 27 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 28: Cmp Messages

    Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-5.
  • Page 29 Chapter 2 Message and Recovery Procedures CMP Messages Error Message CMP-5-ADD: The Device is added to the cluster (Cluster Name: [chars], CMDR IP Address [IP_address]). Explanation This message means that the device is added to the cluster. [chars] is the cluster name, and [ ] is the Internet address of the command switch.

  • Page 30: Dot1X Messages

    Chapter 2 Message and Recovery Procedures DOT1X Messages DOT1X Messages This section contains the 802.1x messages. Error Message DOT1X-4-MEM_UNAVAIL: Memory was not available to perform the 802.1X action. This message means that the system memory is not sufficient to perform the 802.1x Explanation authentication.
  • Page 31 Chapter 2 Message and Recovery Procedures DOT1X Messages Error Message DOT1X-5-ERR_DYNAMIC_VLAN: Dot1x can not be enabled on dynamic VLAN ports. Explanation This message means that 802.1x could not be enabled on the dynamic VLAN port. Trying to set 802.1x port-control to auto or force-unauthorized (force_unauth) mode on a dynamic VLAN port, which is not allowed, caused this condition.
  • Page 32 Chapter 2 Message and Recovery Procedures DOT1X Messages Error Message DOT1X-5-ERR_PER_USR_MAC_ACL: Applied per-user MAC ACL was unsuccessful on interface [chars]. Explanation This message means that 802.1x could not apply a per-user MAC ACL, possibly because of an invalid per-user base (or pub) ACL from the RADIUS server. [chars] is the interface. Recommended Action Examine the RADIUS pub ACL, and configure a valid one.
  • Page 33 Chapter 2 Message and Recovery Procedures DOT1X Messages Error Message DOT1X-5-ERR_SPANDST: Dot1x can not be enabled on [chars]. It is configured as a SPAN Dest port. Explanation This message means that 802.1x cannot be enabled on a port that is a SPAN destination port because these features are mutually exclusive.
  • Page 34 Chapter 2 Message and Recovery Procedures DOT1X Messages Error Message DOT1X-5-ERR_VLAN_NOT_FOUND: Attempt to assign non-existent [chars] VLAN [chars] to dot1x port [chars]. Explanation This message means that an attempt to assign a VLAN to a supplicant on a port fails because the VLAN was not found in the VTP database.

  • Page 35: Dtp Messages

    Chapter 2 Message and Recovery Procedures DTP Messages Error Message DDOT1X-5-NOT_DOT1X_CAPABLE: Dot1x disabled on interface [chars] because it is not an Ethernet interface. Explanation This message means that you can enable 802.1x authentication only on Ethernet interfaces. [chars] is the interface. Recommended Action Enable 802.1x authentication only on Ethernet interfaces.
  • Page 36 Chapter 2 Message and Recovery Procedures DTP Messages Error Message DTP-5-DOMAINMISMATCH: Unable to perform trunk negotiation on port [chars] because of VTP domain mismatch. Recommended Action This message means that the two ports in the trunk negotiation belong to different VTP domains. Trunking can be configured only when the ports belong to the same VTP domain.

  • Page 37: Ec Messages

    Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 38 Chapter 2 Message and Recovery Procedures EC Messages Error Message EC-5-CANNOT_BUNDLE2: [chars] is not compatible with [chars] and will be suspended ([chars]). Explanation This message means that the interface has different interface attributes than other ports in the EtherChannel. For the interface to join the bundle (EtherChannel), change the interface attributes to match the EtherChannel attributes.
  • Page 39 Install a software image that includes LACP, and set the EC mode to on. Error Message EC-5-NOPAGP: Invalid EC mode, PAgP not enabled. Explanation This message means that PAgP is not included in the Cisco IOS image and that the EtherChannel mode cannot be set to desirable or auto. Recommended Action Obtain an image with PAgP included, or set the mode to on by using the channel-group channel-group-number mode on interface configuration command.
  • Page 40 Chapter 2 Message and Recovery Procedures EC Messages Error Message EC-5-PORTDOWN: Shutting down [chars] as its port-channel is admin-down. Explanation This message means that the administrative state of the port is controlled by the administrative state of its aggregate port. If the administrative state of the aggregate port is down, the administrative state of the port is also forced to be down.

  • Page 41: Ethcntr Messages

    Chapter 2 Message and Recovery Procedures ETHCNTR Messages ETHCNTR Messages This section contains the Ethernet controller messages. These messages are a result of a failure of the switch software when trying to program the hardware and lead to incorrect switch behavior. Error Message ETHCNTR-3-HALF_DUX_COLLISION_EXCEED_THRESHOLD: Collision at [chars] exceed threshold.

  • Page 42: Express_Setup Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 43: Frntend_Ctrlr Messages

    Reset the switch. If the problem is not resolved by resetting the switch, contact Recommended Action your Cisco technical support representative because there might be a problem with the switch. GBIC_SECURITY Messages This section contains the Cisco Gigabit Interface Converter (GBIC) and small form-factor pluggable (SFP) module security messages.

  • Page 44: Gbic_Security_Crypt Messages

    Error Message GBIC_SECURITY_CRYPT-4-ID_MISMATCH: Identification check failed for GBIC interface [chars]. This message means that the SFP module was identified as a Cisco SFP module, but the Explanation system was unable to verify its identity. [chars] is the interface in which the module is installed.

  • Page 45: Gbic_Security_Unique Messages

    This message means that the SFP module was identified as a Cisco SFP module, but the system was unable to match its manufacturer with one of the known list of Cisco SFP module vendors. [chars] is the interface in which the module is installed.

  • Page 46: Hardware Messages

    GBIC interface. Explanation This message means that the SFP module was identified as a Cisco SFP module, but its serial number matches that of another interface on the system. [dec]/[dec] is the interface in which the duplicate module is installed.

  • Page 47: Hlfm Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 48 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 49: Idbman Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 50 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 51 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 52: Igmp_Querier Messages

    Chapter 2 Message and Recovery Procedures IGMP_QUERIER Messages IGMP_QUERIER Messages This section contains the IGMP querier messages. Error Message IGMP_QUERIER-4-NO_IP_ADDR_CFG: The IGMP querier cannot send out General Query messages in VLAN [dec] because there is no IP address configured on the system.

  • Page 53: Ilpower Messages

    Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 54 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 55: Imagemgr Messages

    Error Message ILPOWER-7-DETECT: Interface [chars]: Power Device detected:[chars]. This message means that the switch has detected the attached powered device. The first Explanation [chars] is the interface. The second [chars] is the Cisco pre-standard powered device or the IEEE-compliant powered device. Recommended Action No action is required.

  • Page 56: Mac_Limit Messages

    Chapter 2 Message and Recovery Procedures MAC_LIMIT Messages Error Message IMAGEMGR-6-AUTO_DOWNLOAD_SW_INITIATED: Auto-download-software process initiated for systems [bits: [hex]]. Explanation This message means that systems with incompatible software have been detected in the switch stack. The stack now attempts to download software from a previously configured location and to install it to make the systems compatible.

  • Page 57: Mac_Move Messages

    Error Message PHY-4-CHECK_SUM_FAILED: SFP EEPROM data check sum failed for SFP interface [chars]. This message means that the SFP module was identified as a Cisco SFP module, but the Explanation system cannot read the vendor data information to verify whether it is correct. [chars] is the interface in which the SFP module is installed.
  • Page 58 Explanation The SFP module was identified as a Cisco SFP module, but its vendor ID and serial number match that of another SFP module in the system. The first [chars] is the interface in which the SFP module is installed, the second [chars] is the interface where the duplicate SFP module is installed.

  • Page 59: Pimsn Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 60 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 61: Platform_Fbm Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 62 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 63: Platform_Pbr Messages

    Chapter 2 Message and Recovery Procedures PLATFORM_PBR Messages PLATFORM_PBR Messages This section contains policy based routing (PBR) messages. Error Message PLATFORM_PBR-2-NO_RMAP: Cannot create PBR data structures for route-map [chars]. This message means that the PBR manager could not allocate the internal data structures Explanation for this route-map.

  • Page 64: Platform_Pm Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 65: Platform_Rpc Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 66 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 67 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 68: Platform_Span Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 69 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 70: Platform_Vlan Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 71: Pm Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 72 This message means that an internal software error occurred in the port manager. The Explanation parameters identify the problem for Cisco technical support. The first [chars] is the error message, and the second [chars] is the filename. [dec] is the line number, and the last [chars] is the function name.
  • Page 73 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 74 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 75 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 76 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 77 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 78 EXEC command to gather data that might help identify the nature of the error. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 79: Qosmgr Messages

    Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 80 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 81 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 82 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 83 Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-5.

  • Page 84: Rmon Messages

    Chapter 2 Message and Recovery Procedures RMON Messages Error Message QOSMGR-4-NOT_SUPPORTED: Action ’[chars]’ is not supported for a policymap attached to output side. Explanation This message means that a set or trust policy-map class configuration command was configured in a policy map and attached to an egress interface. A warning message is logged, and the actions do not take affect.

  • Page 85: Sdm Messages

    Chapter 2 Message and Recovery Procedures SDM Messages Error Message RMON-5-RISINGTRAP: Rising trap is generated because the value of [chars] exceeded the rising-threshold value [dec]. Explanation This message means that a rising trap has been generated. The value of the specified MIB object has exceeded the rising threshold value.

  • Page 86: Spantree Messages

    Chapter 2 Message and Recovery Procedures SPANTREE Messages Error Message SPAN-3-UNKN_ERR_PORT: An internal error occurred when configuring SPAN on port [chars]. Explanation This message means that SPAN detected an error in its internal operation. [chars] is the interface. Recommended Action The error might be transient.
  • Page 87 Chapter 2 Message and Recovery Procedures SPANTREE Messages Error Message SPANTREE-2-BLOCK_PVID_PEER: Blocking [chars] on [chars]. Inconsistent peer vlan. Explanation This message means that the spanning-tree port associated with the listed spanning-tree instance and interface will be held in the spanning-tree blocking state until the port VLAN ID (PVID) inconsistency is resolved.
  • Page 88 Chapter 2 Message and Recovery Procedures SPANTREE Messages Error Message SPANTREE-2-LOOPGUARD_CONFIG_CHANGE: Loop guard [chars] on port [chars] on [chars]. Explanation This message means that the spanning-tree loopguard configuration for the listed interface has been changed. If enabled, the interface is placed into the blocking state. It is marked as loopguard-inconsistent when the message-age timer expires because no BPDUs were received from the designated bridge.
  • Page 89 Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 90 Chapter 2 Message and Recovery Procedures SPANTREE Messages Error Message SPANTREE-2-ROOTGUARD_CONFIG_CHANGE: Root guard [chars] on port [chars] on [chars]. Explanation This message means that the spanning-tree root guard configuration for the listed interface has changed. If enabled, any BPDU received on this interface that advertises a superior spanning-tree root bridge (lower bridge ID, lower path cost, and so forth) to that already in use causes the interface to be put into the blocking state and marked as root-guard inconsistent.
  • Page 91 Message and Recovery Procedures SPANTREE Messages TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports” section on page 1-5.
  • Page 92 Chapter 2 Message and Recovery Procedures SPANTREE Messages Error Message SPANTREE-5-ROOTCHANGE: Root Changed for [chars] [dec]: New Root Port is [chars]. New Root Mac Address is [enet]. Explanation This message means that the root switch changed for a spanning-tree instance. The first [chars] and [dec] is the interface ID for the previous root port, the second [chars] is the interface ID for the new root port, and [enet] is the Ethernet address of the new root port.

  • Page 93: Spantree_Fast Messages

    Chapter 2 Message and Recovery Procedures SPANTREE_FAST Messages Error Message SPANTREE-7-RECV_1Q_NON_TRUNK: Received 802.1Q BPDU on non trunk [chars] [chars]. Explanation This message means that an SSTP BPDU was received on the listed interface, which is not an operational trunking interface. The first [chars] is the port name, and the second [chars] is the VLAN name.

  • Page 94: Stackmgr Messages

    Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 95 Chapter 2 Message and Recovery Procedures STACKMGR Messages Error Message STACKMGR-6-STACK_LINK_CHANGE: Stack Port [chars] Switch [dec] has changed to state [chars]. Explanation This message means that the specified stack port status has changed state to up or down. The first [chars] is the stack port (1 or 2), [dec] is the switch number, and the second [chars] is the new state (up or down).

  • Page 96: Storm_Control Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 97: Supq Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 98 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 99: Sw_Dai Messages

    Chapter 2 Message and Recovery Procedures SW_DAI Messages SW_DAI Messages This section contains the dynamic ARP inspection (DAI) messages. Error Message SW_DAI-4-ACL_DENY: [dec] Invalid ARPs ([chars]) on [chars], vlan [dec].([[enet]/[chars]/[enet]/[chars]/[time-of-day]]). This message means that the switch has received ARP packets considered invalid by Explanation ARP inspection.
  • Page 100 Chapter 2 Message and Recovery Procedures SW_DAI Messages Error Message SW_DAI-4-INVALID_ARP: [dec] Invalid ARPs ([chars]) on [chars], vlan [dec].([[enet]/[chars]/[enet]/[chars]/[time-of-day]]). Explanation This message means that the switch has received ARP packets considered invalid by ARP inspection. The packets do not pass one or more validation checks of the source or destination MAC address or the IP address.

  • Page 101: Sw_Vlan Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 102 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 103 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 104 This message means that the VLAN manager received an unexpected error return from Explanation a Cisco IOS file system (IFS) call while reading the VLAN database. The first [chars] is the function call name, and the second [chars] is the file name. [dec] is the error code, the third [chars] is the textual interpretation of the error code, and the second [dec] is the number of bytes transferred.
  • Page 105 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 106 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 107: Switch_Qos_Tb Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 108 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 109: Udld Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 110 Use the Bug Toolkit to look for similar reported problems. If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 111: Ufast_Mcast_Sw Messages

    EXEC command and by copying the error message exactly as it appears on the console or system log and entering it in the Output Interpreter tool. Use the Bug Toolkit to look for similar reported problems. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...

  • Page 112: Vqpclient Messages

    If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 113 If you still require assistance, open a case with the TAC, or contact your Cisco technical support representative, and provide the representative with the gathered information. For more information about these online tools and about contacting Cisco, see the “Error Message Traceback Reports”...
  • Page 114 Chapter 2 Message and Recovery Procedures VQPCLIENT Messages Error Message VQPCLIENT-7-NEXTSERV: Trying next VMPS [IP_address]. This message means that the system has lost connectivity with the current VMPS and is Explanation changing to the next server in its list. [IP_address] is the address of the next server in the list. Recommended Action This is a debug message only.
  • Page 115 See BSPATCH messages dynamic ARP inspection BSPATCH messages See SW_DAI messages bug toolkit Dynamic Trunking Protocol messages See DTP messages CFGMGR messages Cisco Network Assistant EC messages 2-19 See Network Assistant viii ETHCNTR messages 2-23 Cluster Membership Protocol messages EtherChannel controller messages...
  • Page 116 Index IMAGEMGR messages 2-37 initial configuration facility codes See getting started guide and hardware installation guide description interface description block manager messages in system messages See IDBMAN messages table inter-process communication protocol messages fallback bridging manager messages See PLATFORM_IPC messages See PLATFORM_FBM messages format of system messages FRNTEND_CTRLR messages...
  • Page 117 Index messages (continued) message severity levels HLFM 2-29 description IDBMAN table 2-31 IGMP querier message text definition 2-34 ILPOWER 2-35 mmemonic code IMAGEMGR 2-37 MAC_LIMIT 2-38 MAC_MOVE 2-39 2-39 Network Assistant requirements viii PIMSN 2-41 notes PLATFORM 2-41 date/time stamp designation PLATFORM_FBM 2-43 described...
  • Page 118 Index Port Aggregation Protocol messages small form-factor pluggable module messages See EC messages See GBIC_SECURITY_CRYPT messages port manager messages See GBIC_SECURITY_UNIQUE messages See PM messages See GBIC_SECURITY messages port manager messages, platform SPAN messages 2-67 See PLATFORM_PM messages spanning-tree fast-convergence messages Power over Ethernet messages See SPANTREE_FAST messages See ILPOWER messages...
  • Page 119 Index TCAMMGR messages 2-89 ternary content addressable memory manager messages See TCAMMGR messages time stamp information traceback reports transceiver messages trusted boundary messages See SWITCH_QOS_TB messages UDLD messages 2-91 UFAST_MCAST_SW messages 2-93 unicast routing messages See PLATFORM_UCAST messages UniDirectional Link Detection messages See UDLD messages upgrading information See release notes...
  • Page 120 Index Catalyst 3750 Switch System Message Guide IN-6 78-16184-04...

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