Hardware Requirements; Technical Support - ACRONIS Backup & Recovery 10 Server for Windows User Manual

1.6. Hardware requirements

This section lists the minimum and recommended hardware requirements to install and run Acronis
Backup & Recovery 10 components.
Acronis Backup & Recovery 10 Management Console
Item
Computer processor
System memory
Screen resolution
Installation disk space
Other hardware
Acronis Backup & Recovery 10 Agent for Windows
Item
System memory
Installation disk space

1.7. Technical support

As part of a purchased annual Support charge you are entitled to Technical Support as follows: to the
extent that electronic services are available, you may electronically access at no additional charge,
Support services for the Software, which Acronis shall endeavor to make available twenty four (24)
hours a day, seven (7) days per week. Such electronic services may include, but are not limited to:
user forums; software-specific information; hints and tips; bug fix retrieval via the internet; software
maintenance and demonstration code retrieval via a WAN-accessible FTP server; and access to a
problem resolution database via Acronis customer support system.
Support shall consist of supplying telephone or other electronic support to you in order to help you
locate and, on its own, correct problems with the Software and supplying patches, updates and other
changes that Acronis, at its sole discretion, makes or adds to the Software and which Acronis makes
generally available, without additional charge, to other licensees of the Software that are enrolled in
Support.
Upon mutual agreement by both parties, Acronis shall:
(i) supply code corrections to you to correct Software malfunctions in order to bring such Software
into substantial conformity with the published operating specifications for the most current version
of the Software unless your unauthorized modifications prohibit or hamper such corrections or cause
the malfunction;
or (ii) supply code corrections to correct insubstantial problems at the next general release of the
Software.
More information about contacting Acronis Technical Support is available at the following link:
http://www.Acronis.com/enterprise/support/
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Minimum requirements
Modern processor, 800 MHz or faster
Itanium platforms are not supported
128 MB
800*600 pixels
50 MB
Mouse
Minimum requirements
256 MB
100 MB
Recommended
1 GHz 32-bit (x86) or 64-bit (x64)
processor
512 MB or more
1024*768 pixels or higher
CD-RW, DVD-RW, drive for bootable
media creation
Recommended
512 MB or more
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