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Troubleshooting the remote control
Refer to the following table for help in troubleshooting remote control problems.
Problem
My remote control is not working.
ENWW
Possible solution
●
Be sure that you have a clear line of sight from the remote control to the IR
port on the computer or expansion product.
●
Be sure that you are within range of the IR port on the computer or
expansion product.
●
Be sure that the battery is properly installed and has a charge. Replace the
battery if necessary.
●
Be sure that you are using the remote control with a supported computer
or expansion product.
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