Page 1: Maintenance And Service
Maintenance and Service Guide HP Compaq tc4200 Tablet PC Document Part Number: 440232-001 October 2006 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC. It provides comprehensive information on identifying tablet PC features, components, and spare parts;...
Page 2: Maintenance And Service Guide
Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Page 3: Table Of Contents
Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Tablet PC.
Page 4 Contents 4 Illustrated Parts Catalog 4.1 Serial Number Location ..... . 4–1 4.2 Tablet PC Major Components....4–2 4.3 Miscellaneous Plastics/ Hardware Kit.
Page 5 Contents 6 Removal and Replacement Procedures 6.1 Serial Number ......6–2 6.2 Disassembly Sequence Chart .
Page 6: Specifications
Contents 7 Specifications A Connector Pin Assignments Screw Listing C Power Cord Set Requirements Index Maintenance and Service Guide...
Page 7: Product Description
Product Description The HP Compaq tc4200 Tablet PC offers advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support. HP Compaq tc4200 Tablet PC Maintenance and Service Guide 1–1...
Page 8: Features
Product Description 1.1 Features ■ Intel Pentium M 2.13-, 2.00-, 1.86-, 1.73-, or 1.60-GHz processors, or Intel Celeron M 1.50-GHz processor, varying by tablet PC model ■ 12.1-inch, XGA, TFT (1024 × 768) display with over 16.8 million colors ■ 80-, 60-, or 40-GB high-capacity hard drive, varying by tablet PC model ■...
Page 9 Product Description ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell Li-Ion battery pack, varying by tablet PC model ■ Audio speaker ■ Volume up, volume mute, and volume down buttons ■ Connectors: ❏ Infrared ❏ Audio-out (headphone) ❏...
Page 10: Resetting The Tablet Pc
Product Description 1.2 Resetting the Tablet PC If the tablet PC you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the tablet PC for disassembly (refer to Section 6.3, “Preparing the Tablet PC for Disassembly,”...
Page 11: Power Management
Product Description 1.3 Power Management The tablet PC comes with power management features that extend battery operating time and conserve power. The tablet PC supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■...
Page 12: External Components
Product Description 1.4 External Components The external components on the front of the tablet PC are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Wireless light On: One or more optional internal wireless devices, such as a WLAN device and/or Bluetooth®...
Page 13 Product Description Table 1-1 Front Components (Continued) Item Component Function ■ Amber: A battery pack is charging. Battery light ■ Green: A battery pack is close to full charge capacity. ■ Blinking amber: A battery pack that is the only available power source has reached a low-battery condition.
Page 14 Product Description The external components on the right side of the tablet PC are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...
Page 15 Product Description Table 1-2 Right-Side Components Item Component Function Audio-out Connects an optional headphone or (headphone) jack powered stereo speakers. Also connects the audio function of an audio/video device, such as a television or VCR. Audio-in (microphone) Connects an optional monaural (single jack sound channel) or stereo (dual sound channel) microphone.
Page 16 Product Description The external components on the left side of the tablet PC are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the tablet PC.
Page 17 Product Description Table 1-3 Left-Side Components (Continued) Item Component Function Wireless button Turns the wireless functionality of the (select models only) WLAN or Bluetooth device on or off, but does not establish a connection. ✎ To establish a wireless connection, a wireless network must already be set up.
Page 18 Product Description The external components on the rear panel of the tablet PC are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide...
Page 19: Rear Panel Components
Product Description Table 1-4 Rear Panel Components Item Component Function USB port Connects USB 1.1- and 2.0-compliant devices to the tablet PC using a standard USB cable. RJ-11 (modem) jack Connects a modem cable. Enabled with 56K connectivity. RJ-45 (network) jack Connects a network cable.
Page 20 Product Description The standard keyboard components of the tablet PC are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide...
Page 21 Product Description Table 1-5 Standard Keyboard Components Item Component Function Function keys (12) Perform system and application tasks. When combined with the fn key, the function keys f3, f4, and f8 through f11 perform additional tasks as hotkeys. caps lock key Enables caps lock and turns on the caps lock light.
Page 22 Product Description The tablet PC top components are shown below and described in Table 1-6. Top Components 1–16 Maintenance and Service Guide...
Page 23: Top Components
Product Description Table 1-6 Top Components Item Component Function Left and right Function like the left and right buttons on TouchPad buttons (2) an external mouse. TouchPad Moves the pointer. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.
Page 24 Product Description The tablet PC display components are shown below and described in Table 1-7. Display Components 1–18 Maintenance and Service Guide...
Page 25: Display Components
Product Description Table 1-7 Display Components Item Component Function Internal microphone Records sound. Tablet PC Input Panel Opens the Microsoft Tablet PC Input Panel Launch button application, which includes a handwriting pad and an on-screen keyboard. Rotate button Switches the image between landscape and portrait orientation.
Page 26 Product Description The external components on the bottom of the tablet PC are shown below and described in Table 1-8. Bottom Components 1–20 Maintenance and Service Guide...
Page 27: Bottom Components
Product Description Table 1-8 Bottom Components Item Component Function Base enclosure cover Covers the display cable connector. Docking connector Connects the tablet PC to an optional docking device. Travel battery connector Connects an optional travel battery. Vents (3) Enable airflow to cool internal components.
Page 28: Design Overview
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the tablet PC. Refer to Chapter 4, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 6, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 29: Troubleshooting
Troubleshooting WARNING: Only authorized technicians trained by HP should repair Å this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 30: Accessing Computer Setup
Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the File, Security, Tools, and Advanced menus. 1. Open Computer Setup by turning on or restarting the tablet PC. Press while the F10 = Based Setup message is displayed in the lower-left corner of the screen.
Page 31: Selecting From The File Menu
Troubleshooting 4. To confirm the restoration, press 5. Select File > Save changes and exit, and then follow the instructions on the screen. When the computer restarts, the factory settings are restored, and any identification information you have entered is saved. Selecting from the File Menu Table 2-1 File Menu...
Page 32: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator password Enter, change, or delete an HP Administrator password. Power-on password Enter, change, or delete a power-on password. ■ Enable/Disable stringent security. Password options ■ Enable/Disable required password on restart. DriveLock passwords Enable/disable DriveLock;...
Page 33: Selecting From The Tools Menu
Troubleshooting Selecting from the Tools Menu Table 2-3 Tools Menu Select To Do This HDD Self Test options Run a quick or comprehensive self-test on any hard drive in the system. Battery Information View information about any battery packs in the tablet PC.
Page 34: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-4 Advanced Menu Select To Do This Language (or press Change the Computer Setup language. ■ Enable/Disable MultiBoot, which sets a startup Boot options sequence that can include most bootable devices and media in the system. ■...
Page 35: Troubleshooting Flowcharts
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
Page 36 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...
Page 37: Flowchart 2.1—Initial Troubleshooting
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart 2.17— working? Nonfunctioning Device.” Go to Is there video? “Flowchart Go to (no boot)
Page 38: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...
Page 39: Flowchart 2.3—No Power, Part
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another tablet PC, or replacing it. Replace Power on? power supply...
Page 40: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in tablet PC and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.
Page 41: Flowchart 2.5—No Power, Part
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open tablet PC. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close tablet PC and retest. Replace the following items (if applicable). Check Power on? tablet PC operation after each replacement: 1.
Page 42: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.
Page 43: Flowchart 2.7—No Video, Part
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove tablet PC from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
Page 44 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage Reinstall setting on docking tablet PC into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking...
Page 45 Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
Page 46 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
Page 47 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace drive? Hard drive system board. Done accessible? Remove disc or diskette and Run FDISK.
Page 48 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK and Replace Diagnostics on check for...
Page 49: Flowchart 2.13—No Os Loading, Diskette Drive
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot tablet PC. Check diskette for system files. Go to Boot Try different “Flowchart 2.17—...
Page 50 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. tablet PC. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
Page 51 Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Tablet PC in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Replace the following docking device Go to components one at a time, as applicable.
Page 52 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
Page 53 Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the tablet PC and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart Reattach device.
Page 54 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect tablet PC to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Keyboard Replace internal operating keyboard or properly? cable. Keyboard operating Done Done properly? Replace system board.
Page 55 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect tablet PC to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal Pointing device pointing device operating or cable. properly? Pointing device Done...
Page 56 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Network Reload or modem NIC/modem Done drivers and connection configured reconfigure. working? in OS? Disconnect all Replace NIC/modem power from...
Page 57: Software Update And Recovery
Software Update and Recovery Software Updates To stay current with the newest technology and maintain optimal performance, install the latest versions of HP software on your computer as they become available. To update HP software: 1. Identify your computer model, product category, and series or family.
Page 58 Software Update and Recovery Accessing Computer Information Before you access the updates for your computer, collect the following information: ■ The product category is tablet PC. ■ The product family name and series number are printed on the display bezel. ■...
Page 59: Downloading A Bios Update
Software Update and Recovery Obtaining the Support Software Disc The Support Software disc provides HP software updates and installation instructions. The disc includes device drivers, BIOS updates, and utilities. To purchase the current Support Software disc or a subscription that provides both the current version and future versions of the disc, visit the HP Web site at http://www.hp.com Software Updates and the...
Page 60: Installing A Bios Update
Software Update and Recovery To download a BIOS update: 1. Access the page on the HP Web site that provides software for your computer: ❏ Select Start > Help and Support, and then click a software update link. – or – ❏...
Page 61: Recovering The Bios
Software Update and Recovery 2. In the left pane of the Windows Explorer window: a. Click My Computer and then your hard drive designation. The hard drive designation is typically Local Disk (C:). b. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
Page 62 Software Update and Recovery To recover the BIOS: 1. If the nonfunctioning notebook is docked in an optional docking device, undock the notebook. 2. Attach the USB diskette drive directly to a USB port on the nonfunctioning notebook. (USB hubs are not supported for BIOS recovery).
Page 63: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 4.1 Serial Number Location When ordering parts or requesting information, provide the tablet PC serial number and model number located on the bottom of the tablet PC.
Page 64: Tablet Pc Major Components
Illustrated Parts Catalog 4.2 Tablet PC Major Components Tablet PC Major Components 4–2 Maintenance and Service Guide...
Page 65 Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components Spare Part Item Description Number 12.1-inch, XGA, TFT display assembly (includes 383548-001 wireless antenna boards and cables) Display Hinge Kit (not illustrated) 383531-001 Keyboard cover 383519-001 Keyboards, with pointing stick Asia Pacific 383458-371 Norway...
Page 66 Illustrated Parts Catalog Tablet PC Major Components 4–4 Maintenance and Service Guide...
Page 67 Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Spare Part Item Description Number Button board (includes button board cable) 383511-001 Top cover 383561-001 383528-001 TouchPad 383562-001 TouchPad cable (not illustrated, included in the Cable Kit, spare part number 383516-001) Memory modules PC24200...
Page 68 Illustrated Parts Catalog Tablet PC Major Components 4–6 Maintenance and Service Guide...
Page 69 Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Spare Part Item Description Number Mini PCI communications cards 802.11b/g Silverton wireless local access network 359106-001 (WLAN) card, for use in most of the world 802.11b/g Silverton WLAN card, for use in the rest of 359107-001 the world 802.11a/b/g FRLN WLAN card, for use in Europe...
Page 70 Illustrated Parts Catalog Tablet PC Major Components 4–8 Maintenance and Service Guide...
Page 71 Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Spare Part Item Description Number Processors (include thermal paste) Intel Pentium M 2.13-GHz 383555-001 Intel Pentium M 2.00-GHz 383554-001 Intel Pentium M 1.86-GHz 383553-001 Intel Pentium M 1.73-GHz 383552-001 Intel Pentium M 1.60-GHz 383551-001...
Page 72 Illustrated Parts Catalog Tablet PC Major Components 4–10 Maintenance and Service Guide...
Page 73 Illustrated Parts Catalog Table 4-1 Spare Parts: Tablet PC Major Components (Continued) Spare Part Item Description Number Base enclosure cover 383521-001 Infrared board (includes cable) 383513-001 Base enclosure 383509-001 6-cell battery pack 383510-001 Hard drives (all 5400 rpm; include cover, frame, and connector) 80-GB 383527-001 60-GB...
Page 74: Miscellaneous Plastics
Illustrated Parts Catalog 4.3 Miscellaneous Plastics/ Hardware Kit Table 4-2 Spare Part Number 383549-001 Item Description Bluetooth cover PC Card slot space saver Hard drive cover Memory module compartment cover (includes 2 captive screws) Tablet PC feet (5) 4–12 Maintenance and Service Guide...
Page 75: Miscellaneous Cable Kit
Illustrated Parts Catalog 4.4 Miscellaneous Cable Kit Table 4-3 Spare Part Number 383516-001 Description Item LED board cable RJ-11 cable TouchPad cable Bluetooth cable Maintenance and Service Guide 4–13...
Page 76: Miscellaneous (Not Illustrated)
Illustrated Parts Catalog 4.5 Miscellaneous (Not Illustrated) Table 4-4 Miscellaneous Spare Part Information Spare Part Description Number Label Kit 383533-001 Adjustable notebook stand 372420-001 Advanced Docking Station 374804-001 Docking Station 374803-001 Docking Station Miscellaneous Plastics Kit 380045-001 Power supply, 65 watt 338136-001 Power cords For use in:...
Page 77 Illustrated Parts Catalog Table 4-4 Miscellaneous Spare Part Information (Continued) Spare Part Description Number Power cords (Continued) For use in: Italy 350188-061 Japan 350188-291 The Netherlands 350188-331 People’s Republic of China 350188-AA1 Saudi Arabia 350188-171 Spain 3501880-071 Sweden/Finland 350188-B71 Screw Kit (includes the following screws; refer to 383556-001 Appendix B, “Screw Listing,”...
Page 78: Sequential Part Number Listing
Illustrated Parts Catalog 4.6 Sequential Part Number Listing Table 4-5 Sequential Part Number Listing Spare Part Number Description 337407-001 802.11a/b/g DynaStar WLAN Mini PCI communications card, for use in most of the world 337407-002 802.11a/b/g DynaStar WLAN Mini PCI communications card, for use in the rest of the world 337407-291 802.11a/b/g DynaStar WLAN Mini PCI communications card,...
Page 79 Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 350188-BB1 Power cord for use in Israel 359106-001 802.11b/g Silverton WLAN Mini PCI communications card, for use in most of the world 359107-001 802.11b/g Silverton WLAN card Mini PCI communications card, for use in the rest of the world 370429-001 Bluetooth wireless module (includes Bluetooth module cable)
Page 80 Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383458-081 Keyboard with pointing stick for use in Denmark 383458-091 Keyboard with pointing stick for use in Norway 383458-101 Keyboard with pointing stick for use in Sweden 383458-111 Keyboard with pointing stick for use in Switzerland 383458-121...
Page 81: Table
Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383458-DD1 Keyboard with pointing stick for use in Iceland 383509-001 Base enclosure 383510-001 6-cell battery pack 383511-001 Button board (includes button board cable) 383513-001 Infrared board (includes cable) 383515-001 System board 383516-001...
Page 82 Illustrated Parts Catalog Table 4-5 Sequential Part Number Listing (Continued) Spare Part Number Description 383542-001 PC24200 512-MB memory module 383545-001 TPM security module 383548-001 12.1-inch, XGA, TFT display assembly (includes wireless antenna boards and cables) 383549-001 Miscellaneous Plastics/Hardware Kit 383551-001 Intel Pentium M 1.60-GHz processor (includes thermal paste) 383552-001 Intel Pentium M 1.73-GHz processor (includes thermal paste)
Page 83: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 5.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...
Page 84: Service Considerations
Removal and Replacement Preliminaries 5.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the tablet PC, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 85: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 5.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the tablet PC, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 86: Preventing Electrostatic Damage
Removal and Replacement Preliminaries 5.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Page 87: Packaging And Transporting Precautions
Removal and Replacement Preliminaries 5.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
Page 88: Workstation Precautions
Removal and Replacement Preliminaries 5.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 5-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
Page 89: Grounding Equipment And Methods
Removal and Replacement Preliminaries 5.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 90 Removal and Replacement Preliminaries Table 5-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 5-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 91: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 59 screws and screw locks, in 11 different sizes, that may have to be removed, replaced, or loosened when servicing the tablet PC. Make special note of each screw and screw lock size and location during removal and replacement.
Page 92: Serial Number
Removal and Replacement Procedures 6.1 Serial Number Report the tablet PC serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the tablet PC. Serial Number Location 6–2 Maintenance and Service Guide...
Page 93: Disassembly Sequence Chart
Removal and Replacement Procedures 6.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing tablet PC components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the tablet PC for disassembly Battery pack Hard drive 2 to remove the hard drive...
Page 94 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 6.12 Heat sink 6.13 Processor 1 loosened 6.14 Internal memory module 6.15 Mini PCI communications card Å To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your tablet PC by the governmental agency that regulates wireless devices in your country.
Page 95: Preparing The Tablet Pc For Disassembly
Removal and Replacement Procedures 6.3 Preparing the Tablet PC for Disassembly Before you begin any removal or installation procedures: 1. Shut down the tablet PC. If you are unsure whether the tablet PC is off or in hibernation, turn the computer on, and then shut it down through the operating system.
Page 96 Removal and Replacement Procedures 4. Remove the battery pack by following these steps: c. Turn the tablet PC upside down with the rear panel toward you. d. Slide the battery release latch 1 toward you. (The left side of the battery pack disengages from the tablet PC.) e.
Page 97: Hard Drive
Removal and Replacement Procedures 6.4 Hard Drive Hard Drive Spare Part Number Information Hard drives (all 5400 rpm; include cover, frame, and connector) 80-GB 383527-001 60-GB 383526-001 40-GB 383525-001 1. Prepare the tablet PC for disassembly (Section 6.3). Maintenance and Service Guide 6–7...
Page 98 Removal and Replacement Procedures 2. Remove the two PM2.0×5.0 screws 1 that secure the hard drive cover to the tablet PC. 3. Lift the right side of the hard drive cover and swing it to the left 2 to remove it. ✎...
Page 99 Removal and Replacement Procedures 4. Loosen the PM2.5×13.0 hard drive retention screw 1. 5. Grasp the mylar tab 2 on the hard drive and slide the hard drive to the left 3 to disconnect it from the system board. 6. Remove the hard drive. Removing the Hard Drive Maintenance and Service Guide 6–9...
Page 100 Removal and Replacement Procedures 7. Remove the four PM3.0×4.0 screws 1 that secure the hard drive frame to the hard drive. 8. Lift the frame straight up 2 to remove if from the hard drive. 9. Remove the hard drive connector 3. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Page 101: Tablet Pc Feet
Removal and Replacement Procedures 6.5 Tablet PC Feet The tablet PC feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 383549-001. Replacing the Tablet PC Feet Maintenance and Service Guide 6–11...
Page 102: Bluetooth Module
Removal and Replacement Procedures 6.6 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth wireless module (includes Bluetooth module cable) 370429-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the hard drive cover (Section 6.4). 3. Position the tablet PC with the front toward you. 4.
Page 103 Removal and Replacement Procedures 6. Slide the Bluetooth module out of the tablet PC 1. 7. Disconnect the Bluetooth module cable 2 from the board. Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module. Maintenance and Service Guide 6–13...
Page 104: External Memory Module
Removal and Replacement Procedures 6.7 External Memory Module Memory Module Spare Part Number Information PC24200 1024 MB 383536-001 512 MB 383542-001 256 MB 383538-001 PC23200 1024 MB 383535-001 512 MB 383541-001 256 MB 383537-001 1. Prepare the tablet PC for disassembly (refer to Section 6.3).
Page 105 Removal and Replacement Procedures 3. Remove the two PM2.0×5.0 screws 1 that secure the memory module compartment cover to the tablet PC. 4. Lift the left side of the cover and swing it to the right 2 to remove the memory module compartment cover. ✎...
Page 106 Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises away from the tablet PC.) 6. Slide the module away from the socket at an angle 2. 7.
Page 107: Tpm Security Card
Removal and Replacement Procedures 6.8 TPM Security Card TPM Security Card Spare Part Number Information TPM security module 383545-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the memory module compartment cover (Section 6.7). 3. Remove the PM1.5×3.5 screw 1 that secures the TPM security card to the tablet PC.
Page 108: Keyboard Cover
Removal and Replacement Procedures 6.9 Keyboard Cover Keyboard Cover Spare Part Number Information Keyboard cover 383519-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Position the tablet PC with the front toward you. 3. Remove the two T8M2.0×9.0 screws 1 and the two T8M2.0×18.0 screws 2 that secure the keyboard cover to the tablet PC.
Page 109 Removal and Replacement Procedures 4. Turn the tablet PC right-side up with the front toward you. 5. Open the tablet PC as far as possible. 6. Lift up the front edges of the keyboard cover until the cover disengages from the tablet PC. Releasing the Keyboard Cover Maintenance and Service Guide 6–19...
Page 110 Removal and Replacement Procedures 7. Swing the right edge of the keyboard cover forward until the cover disengages from the tablet PC. Removing the Keyboard Cover Reverse the above procedure to install the keyboard cover. 6–20 Maintenance and Service Guide...
Page 111: Keyboard
Removal and Replacement Procedures 6.10 Keyboard Keyboard Spare Part Number Information Keyboards, with pointing stick Asia Pacific 383458-371 The Netherlands 383458-331 Australia 383458-011 Norway 383458-091 Belgium 383458-181 People’s Republic 383458-AA1 of China Czech Republic 383458-221 Poland 383458-241 Denmark 383458-081 Portugal 383458-131 Europe 383458-021...
Page 112 Removal and Replacement Procedures 4. Remove the following: 1 Three T8M2.0×9.0 screws 2 One T8M2.0×5.0 screw Removing the Keyboard Screws 6–22 Maintenance and Service Guide...
Page 113 Removal and Replacement Procedures 5. Turn the tablet PC right-side up with the front toward you. 6. Open the tablet PC as far as possible. 7. Slide the keyboard back 1 until the pointing stick cable is accessible. 8. Release the zero insertion force (ZIF) connector to which the pointing stick cable is connected and disconnect the pointing stick cable 2 from the system board.
Page 114 Removal and Replacement Procedures 9. Lift the rear edge of the keyboard 1 until it disengages from the tablet PC. 10. Slide the keyboard forward 2 until it rests on the palm rest. 11. Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable 3 from the system board.
Page 115: Fan
Removal and Replacement Procedures 6.11 Fan Fan Spare Part Number Information 383528-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10). 4. Disconnect the fan cable 1 from the system board. 5.
Page 116: Heat Sink
Removal and Replacement Procedures 6.12 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 383559-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10).
Page 117 Removal and Replacement Procedures 6. Lift the right side of the heat sink 1 to disengage it from the processor. 7. Slide the heat sink up and to the right 2 to remove it. ✎ Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.
Page 118 Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits. Thermal Paste Locations Reverse the above procedure to install the heat sink.
Page 119: Processor
Removal and Replacement Procedures 6.13 Processor ✎ All processor spare part kits include thermal paste. Processor Spare Part Number Information Intel Pentium M 2.13-GHz 383555-001 Intel Pentium M 2.00-GHz 383554-001 Intel Pentium M 1.86-GHz 383553-001 Intel Pentium M 1.73-GHz 383552-001 Intel Pentium M 1.60-GHz 383551-001 Intel Celeron M 1.50-GHz...
Page 120 Removal and Replacement Procedures 6. Use a flat-blade screwdriver to turn the processor locking screw one-quarter turn counterclockwise 1 until you hear a click. 7. Lift the processor straight up and remove it 2. ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor.
Page 121: Internal Memory Module
Removal and Replacement Procedures 6.14 Internal Memory Module Memory Module Spare Part Number Information PC24200 1024 MB 383536-001 512 MB 383542-001 256 MB 383538-001 PC23200 1024 MB 383535-001 512 MB 383541-001 256 MB 383537-001 1. Prepare the tablet PC for disassembly (Section 6.3).
Page 122 Removal and Replacement Procedures 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises away from the tablet PC.) 5. Slide the memory module away from the socket at an angle 2.
Page 123: Mini Pci Communications Card
Removal and Replacement Procedures 6.15 Mini PCI Communications Card Mini PCI Communications Card Spare Part Number Information 802.11b/g Silverton wireless local access network (WLAN) 359106-001 card, for use in most of the world 802.11b/g Silverton WLAN card, for use in the rest of the world 359107-001 802.11a/b/g FRLN WLAN card, for use in Europe 377792-001...
Page 124 Removal and Replacement Procedures ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. 5.
Page 125: Button Board
Removal and Replacement Procedures 6.16 Button Board Button Board Spare Part Number Information Button board (includes button board cable) 383511-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2. Remove the keyboard cover (Section 6.9). 3. Release the keyboard (Section 6.10).
Page 126 Removal and Replacement Procedures 4. Disconnect the button board cable 1 from the system board. 5. Remove the silver PM2.0×4.0 screw 2 that secures the button board to the switch cover. Removing the Button Board Screw 6–36 Maintenance and Service Guide...
Page 127 Removal and Replacement Procedures 6. Lift the left side of the button board 1 until it rests at angle. 7. Remove the button board 2. Removing the Button Board Reverse the above procedure to install the button board. Maintenance and Service Guide 6–37...
Page 128: Display Assembly
Removal and Replacement Procedures 6.17 Display Assembly Display Assembly Spare Part Number Information 12.1-inch, XGA, TFT display assembly (includes wireless 383548-001 antenna boards and cables) Display Hinge Kit (not illustrated) 383531-001 1. Prepare the tablet PC for disassembly (Section 6.3). 2.
Page 129 Removal and Replacement Procedures 6. Remove the two T8M2.0×18.0 screws 1 that secure the base enclosure cover to the tablet PC. 7. Remove the base enclosure cover 1. Removing the Base Enclosure Cover Maintenance and Service Guide 6–39...
Page 130 Removal and Replacement Procedures 8. Disconnect the display cable from the system board. Disconnecting the Display Cable 6–40 Maintenance and Service Guide...
Page 131 Removal and Replacement Procedures 9. Turn the tablet PC right-side up with the front toward you. 10. Open the tablet PC as far as possible. 11. Disconnect the wireless antenna cables from the Mini PCI communications board 1. 12. Disconnect the microphone cable 2 from the system board. 13.
Page 132 Removal and Replacement Procedures 14. Rotate the display clockwise 90 degrees 1. 15. Remove the two T8M2.0×18.0 screws 2 and the two PM2.0×7.5 screws 3 that secure the display assembly to the tablet PC. Removing the Display Screws 6–42 Maintenance and Service Guide...
Page 133 Removal and Replacement Procedures 16. Position the tablet PC with the rear panel toward you. 17. Lift the display assembly slightly until it disengages from the tablet PC 1. 18. Route the display connector and cable through the opening 2 in the base enclosure.
Page 134: Top Cover
Removal and Replacement Procedures 6.18 Top Cover Top Cover Spare Part Number Information Top cover 383561-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c.
Page 135 Removal and Replacement Procedures 3. Remove the seven T8M2.0×9.0 screws that secure the top cover to the base enclosure. Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 6–45...
Page 136 Removal and Replacement Procedures 4. Turn the tablet PC right-side up with the front toward you. 5. Remove the two T8M2.0×18.0 screws 1 that secure the rear bezel to the tablet PC. 6. Remove the silver PM2.0×4.0 screw 2 secures the top cover to the tablet PC.
Page 137 Removal and Replacement Procedures 7. Disconnect the TouchPad cable from the system board 1. 8. Lift the rear edge of the top cover 2 until it disengages from the base enclosure. 9. Lift the top cover straight up 3 and remove it. Removing the Top Cover Reverse the above procedure to install the top cover.
Page 138: Touchpad
Removal and Replacement Procedures 6.19 TouchPad TouchPad Spare Part Number Information TouchPad 383562-001 TouchPad cable (included in the Cable Kit, spare part number 383516-001) 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b.
Page 139 Removal and Replacement Procedures 3. Remove the four silver PM2.0×4.0 screws that secure the TouchPad bracket to the top cover. Removing the TouchPad Bracket Screw Maintenance and Service Guide 6–49...
Page 140 Removal and Replacement Procedures 4. Lift the right side of the TouchPad bracket 1 until it rests at an angle. 5. Slide the TouchPad bracket to the right 2 and remove it. Removing the TouchPad Bracket 6–50 Maintenance and Service Guide...
Page 141 Removal and Replacement Procedures 6. Lift the right side of the TouchPad 1 until it rests at an angle. 7. Slide the TouchPad to the right and remove it 2. Removing the TouchPad Reverse the above procedure to install the TouchPad. Maintenance and Service Guide 6–51...
Page 142: Speaker
Removal and Replacement Procedures 6.20 Speaker Speaker Spare Part Number Information Speaker 383557-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c. Keyboard (Section 6.10) d.
Page 143 Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board and route the cable under the infrared board cable 2. 3. Remove the two T8M2.0×5.0 screws 3 that secure the speaker to the tablet PC. 4. Remove the speaker 4. Removing the Speaker Reverse the above procedure to install the speaker.
Page 144: Infrared Board
Removal and Replacement Procedures 6.21 Infrared Board Infrared Board Spare Part Number Information Infrared board (includes cable) 383513-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard cover (Section 6.9) c.
Page 145 Removal and Replacement Procedures 2. Release the ZIF connector to which the infrared board cable is connected and disconnect the cable 1 from the system board. 3. Remove the T8M2.0×5.0 screw 2 that secures the infrared board to the system board. 4.
Page 146: System Board
Removal and Replacement Procedures 6.22 System Board System Board Spare Part Number Information System board 383515-001 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 147 Removal and Replacement Procedures 2. Position the tablet PC with the front toward you. 3. Remove the four T8M2.0×5.0 screws 1 that secure the system board to the tablet PC. 4. Remove the T8M2.0×7.5 screw 2 that secures the system board spacer to the tablet PC.
Page 148 Removal and Replacement Procedures 6. Lift the left side of the system board 1 until the hard drive connector 2 is clear of the base enclosure. 7. Slide the system board to the left 3 to remove it. Removing the System Board Reverse the above procedure to install the system board.
Page 149: Modem Board
Removal and Replacement Procedures 6.23 Modem Board Modem Board Spare Part Number Information Modem board (high-speed 56K, includes modem cable) 383534-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b.
Page 150 Removal and Replacement Procedures 2. Turn the system board upside down with the front toward you. 3. Disconnect the modem cable from the two connectors 1 on the system board. 4. Remove the two black PM2.0×4.0 screws 2 that secure the modem board to the system board.
Page 151: Rtc Battery
Removal and Replacement Procedures 6.24 RTC Battery RTC Battery Spare Part Number Information RTC battery 383265-001 1. Prepare the tablet PC for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Bluetooth module (Section 6.6) c.
Page 152 Removal and Replacement Procedures 2. Turn the system board upside down with the left side toward you. 3. Remove the RTC battery from the system board socket. Removing the RTC Battery Reverse the above procedure to install the RTC battery. 6–62 Maintenance and Service Guide...
Page 153 Specifications This chapter provides physical and performance specifications. Table 7-1 Tablet PC Dimensions Metric U.S. Height (front to back) 30.2 to 31.5 mm 1.19 to 1.24 in Width 285 mm 11.22 in Depth 235 mm 9 in Weight 2.04 kg 4.5 lbs Input Power Operating voltage...
Page 154 Specifications Table 7-1 Tablet PC Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft...
Page 155 Specifications Table 7-2 12.1-inch, XGA, TFT Display Dimensions Height 20.7 cm 8.1 in Width 33.1 cm 13.0 in Diagonal 39.1 cm 15.4 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 150 nits typical Pixel resolution Pitch 0.300 ×...
Page 156 Specifications Table 7-3 Hard Drives 80-GB* 60-GB* 40-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 99 g 102 g 99 g Interface type ATA-5 ATA-5 ATA-5 Transfer rate Synchronous (maximum) 100 MB/sec 100 MB/sec 100 MB/sec Security...
Page 157 Specifications Table 7-4 Primary 6-cell, Li-Ion Battery Pack Dimensions Height 2.00 cm 0.79 in Width 9.40 cm 3.70 in Depth 13.40 cm 5.28 in Weight 0.34 kg 0.75 lb Energy Voltage 10.8 V Amp-hour capacity 4.8 Ah Watt-hour capacity 52 Wh Temperature Operating 5°C to 45°C...
Page 158 Specifications Table 7-5 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 7–6 Maintenance and Service Guide...
Page 159 Specifications Table 7-6 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...
Page 160 Specifications Table 7-6 System Interrupts (Continued) IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel...
Page 161 Specifications Table 7-7 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 162 Specifications Table 7-7 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 163 Specifications Table 7-7 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 164 Specifications Table 7-8 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...
Page 165 Connector Pin Assignments Table A-1 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel Maintenance and Service Guide A–1...
Page 166: Universal Serial Bus
Connector Pin Assignments Table A-2 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
Page 167: External Monitor
Connector Pin Assignments Table A-4 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog Maintenance and Service Guide A–3...
Page 168 Connector Pin Assignments Table A-5 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused A–4 Maintenance and Service Guide...
Page 169 Connector Pin Assignments Table A-6 RJ-45 (Network) Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused Maintenance and Service Guide A–5...
Page 170 Connector Pin Assignments Table A-7 S-Video-Out Signal Signal S-VHS color (C) signal TV-CD Composite video signal S-VHS intensity ground S-VHS intensity (Y) signal Composite video ground S-VHS color ground A–6 Maintenance and Service Guide...
Page 171 Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the tablet PC. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 383556-001. Maintenance and Service Guide B–1...
Page 172 Screw Listing Table C-1 Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: Two screws that secure the hard drive cover to the tablet PC (documented in Section 6.4) Two screws that secure the memory module compartment drive cover to the tablet PC (documented in Section 6.7)
Page 173 Screw Listing Table C-1 Phillips PM2.0×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the Bluetooth cover to the tablet PC (screws are captured on the cover by C clips; documented in Section 6.6) Phillips M2.0×5.0 Screw Locations...
Page 174 Screw Listing Table C-2 Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw Head Color Qty. Length Thread Width Silver 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard drive to the tablet PC (screw is captured on the hard drive frame by a C clip;...
Page 175 Screw Listing Table C-4 Phillips PM1.5×3.5 Screw Head Color Qty. Length Thread Width Silver 3.5 mm 1.5 mm 4.5 mm Where used: One screw that secures the TPM security card to the tablet PC documented in Section 6.8) Phillips M1.5×3.5 Screw Location Maintenance and Service Guide B–5...
Page 176 Screw Listing Table C-5 Torx T8M2.0×18.0 Screw Head Color Qty. Length Thread Width Black 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the keyboard cover to the tablet PC (documented in Section 6.9) Torx T8M2.0×18.0 Screw Locations B–6 Maintenance and Service Guide...
Page 177 Screw Listing Table C-5 Torx T8M2.0×18.0 Screw (Continued) Head Color Qty. Length Thread Width Black 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the base enclosure cover to the tablet PC (documented in Section 6.17) Torx T8M2.0×18.0 Screw Locations Maintenance and Service Guide B–7...
Page 178 Screw Listing Table C-5 Torx T8M2.0×18.0 Screw (Continued) Head Color Qty. Length Thread Width Black 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the display assembly to the tablet PC (documented in Section 6.17) Torx T8M2.0×18.0 Screw Locations B–8 Maintenance and Service Guide...
Page 179 Screw Listing Table C-5 Torx T8M2.0×18.0 Screw (Continued) Head Color Qty. Length Thread Width Black 18.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the top cover to the tablet PC (documented in Section 6.18) Torx T8M2.0×18.0 Screw Locations Maintenance and Service Guide B–9...
Page 180 Screw Listing Table C-6 Torx T8M2.0×9.0 Screw Head Color Qty. Length Thread Width Black 9.0 mm 2.0 mm 4.5 mm Where used: Three screws that secure the keyboard to the tablet PC (documented in Section 6.9) Two screws that secure the keyboard cover to the tablet PC (documented in Section 6.9) Seven screws that secure the top cover to the tablet PC (documented in...
Page 181 Screw Listing Table C-7 Torx T8M2.0×7.5 Screw Head Color Qty. Length Thread Width Silver 7.5 mm 2.0 mm 4.5 mm Where used: 3 screws that secure the fan to the tablet PC (documented in Section 6.11) Torx T8M2.0×7.5 Screw Locations Maintenance and Service Guide B–11...
Page 182 Screw Listing Table C-7 Torx T8M2.0×7.5 Screw (Continued) Head Color Qty. Length Thread Width Silver 7.5 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the display assembly to the tablet PC (documented in Section 6.17) Torx T8M2.0×7.5 Screw Locations B–12 Maintenance and Service Guide...
Page 183 Screw Listing Table C-7 Torx T8M2.0×7.5 Screw (Continued) Head Color Qty. Length Thread Width Silver 7.5 mm 2.0 mm 4.5 mm Where used: One screw that secures the system board and system board spacer to the tablet PC (documented in Section 6.22) Torx T8M2.0×7.5 Screw Location...
Page 184 Screw Listing Table C-8 Phillips PM2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the heat sink to the tablet PC (documented in Section 6.12) Phillips M2.5×7.0 Screw Locations B–14 Maintenance and Service Guide...
Page 185 Screw Listing Table C-9 Torx T8M2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the keyboard to the tablet PC (documented in Section 6.10) Torx T8M2.0×5.0 Screw Location Maintenance and Service Guide B–15...
Page 186 Screw Listing Table C-9 Torx T8M2.0×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: Two screws that secure the speaker to the tablet PC (documented in Section 6.20) One screw that secures the infrared board to the tablet PC (documented in Section 6.21) Torx T8M2.0×5.0 Screw Locations...
Page 187 Screw Listing Table C-9 Torx T8M2.0×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: 4 screws that secure the system board to the tablet PC (documented in Section 6.22) Torx T8M2.0×5.0 Screw Locations Maintenance and Service Guide B–17...
Page 188 Screw Listing Table C-10 Silver Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the button board to the tablet PC (documented in Section 6.16) One screw that secures the top cover to the tablet PC (documented in Section 6.18) Silver Phillips M2.0×4.0 Screw Locations...
Page 189 Screw Listing Table C-10 Silver Phillips PM2.0×4.0 Screw ( Continued) Head Color Qty. Length Thread Width Silver 2.0 mm 4.0 mm 4.0 mm Where used: 4 screws that secure the TouchPad bracket to the top cover (documented in Section 6.19) Silver Phillips M2.0×4.0 Screw Locations Maintenance and Service Guide B–19...
Page 190 Screw Listing Table C-11 Black Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Black 2.0 mm 4.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the system board (documented in Section 6.23) Black Phillips M2.0×4.0 Screw Locations B–20 Maintenance and Service Guide...
Page 191 Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.
Page 192 Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Page 193 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 194 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea The Netherlands KEMA Norway NEMKO People’s Republic of China Sweden SEMKO Switzerland Taiwan BSMI United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Page 195 Index battery pack removal 6–6 adjustable notebook stand, spare part number 4–11 spare part number 4–14 4–19 6–5 4–17 specifications 7–5 Advanced Docking Station, battery release latch 1–21 HP, spare part number 4–14 Bluetooth cable 4–13 4–17 Bluetooth cover arrow keys 1–15 illustrated 4–12 audio troubleshooting 2–23 removal 6–12...
Page 196 Index components display assembly bottom 1–20 removal 6–38 display 1–18 spare part number 4–3 front 1–6 4–20 6–38 keyboard 1–14 specifications 7–3 left-side 1–10 1–12 display components 1–18 rear 1–10 1–12 Display Hinge Kit, spare part right-side 1–8 number 4–3 4–19 6–38 top 1–16...
Page 197 Index no OS loading from hard drive light 1–7 diskette drive 2–21 headphone jack, pin no OS loading from hard assignments A–1 drive 2–18 2–19 2–20 heat sink no OS loading from optical removal 6–26 drive 2–22 spare part number 4–7 no power 2–10 2–12 2–13...
Page 198 Index keypad keys 1–15 Miscellaneous Plastics Kit (for use with Docking Station), spare part number 4–14 Label Kit, spare part number 4–17 4–14 4–20 Miscellaneous LED board cable 4–13 Plastics/Hardware Kit left-side components 1–10 components 4–12 1–12 spare part number 4–9 4–12 4–20 memory map specifications...
Page 199 Index packing precautions 5–5 rear components 1–10 1–12 PC Card slot 1–9 removal/replacement PC Card slot eject button 1–9 preliminaries 5–1 PC Card slot space saver 4–12 procedures 6–1 Pen eject button 1–19 right-side components 1–8 Pen holder 1–19 RJ-11 cable 4–13 plastic parts 5–2 RJ-11 jack pointing device,...
Page 200 Index specifications TouchPad 1–17 battery pack 7–5 removal 6–48 display 7–3 spare part number 4–5 hard drive 7–4 4–20 6–48 I/O addresses 7–9 TouchPad buttons 1–17 interrupts 7–7 TouchPad cable 4–13 memory map 7–12 TouchPad scroll zone 1–17 system DMA 7–6 TPM security module tablet PC 7–1 removal 6–17...
Page 201 Index vents 1–10 1–17 1–21 video troubleshooting 2–14 volume buttons 1–17 Windows applications key 1–15 Windows logo key 1–15 Windows Security button 1–19 wireless button 1–11 wireless light 1–6 workstation precautions 5–6 Maintenance and Service Guide Index–7...

HP Tc4200 - Compaq Tablet PC Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Software Update and Recovery

4 Illustrated Parts Catalog

5 Removal and Replacement Preliminaries

6 Removal and Replacement Procedures

Quick Links

Maintenance and Service

Troubleshooting

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Summary of Contents for HP Tc4200 - Compaq Tablet PC

Table of Contents