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For more information, visit www.desatech.com
For more information, visit www.desatech.com
Also Design-Certified As Vented Decorative Appliances When
CCL3018NR, CCL3018NRA
CCL3018PR, CCL3018PRA
CCL3924NR, CCL3924NRA
CCL3924PR, CCL3924PRA
CCL3930NR, CCL3930NRA
CCL3930PR, CCL3930PRA
18", 24" and 30" Remote Ready
WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury, or loss of life.
— Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical
switch; do not use any phone in
your building.
• Immediately call your gas supplier
from a neighbor's phone. Follow
the gas supplier's instructions.
• If you cannot reach your gas sup-
plier, call the fire department.
— Installation and service must be per-
formed by a qualified installer, ser-
vice agency, or the gas supplier.
This appliance may be installed in an aftermarket*, permanently located, manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appli-
ance is not convertible for use with other gases.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference.
Save this manual for future reference.
Not Used With Hand-Held Thermostat Remote
(Yellow Flame Model Shown)
UNVENTED (VENT-FREE)
GAS LOG HEATER
OWNER'S OPERATION AND INSTALLATION MANUAL
WARNING: Improper installation, adjustment, al-
teration, service, or maintenance can cause injury
or property damage. Refer to this manual for cor-
rect installation and operational procedures. For
assistance or additional information consult a quali-
fied installer, service agency, or the gas supplier.
WARNING: This appliance is for installation only
in a solid-fuel burning masonry or UL127 factory-
built fireplace, or in an approved ventless firebox.
It is design-certified for these installations in ac-
cordance with ANSI Z21.11.2.
Exception: Do not install this appliance in a fac-
tory-built fireplace that includes instructions stat-
ing it has not been tested or should not be used
with unvented gas logs.
WARNING: This is an unvented gas-fired heater. It
uses air (oxygen) from the room in which it is
installed. Provisions for adequate combustion and
ventilation air must be provided. Refer to Air for
Combustion and Ventilation section on page 4.
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Table of Contents
Related Manuals for Comfort Glow CCL3018NR
Summary of Contents for Comfort Glow CCL3018NR
- Page 1 For more information, visit www.desatech.com For more information, visit www.desatech.com Also Design-Certified As Vented Decorative Appliances When Not Used With Hand-Held Thermostat Remote CCL3018NR, CCL3018NRA CCL3018PR, CCL3018PRA CCL3924NR, CCL3924NRA CCL3924PR, CCL3924PRA CCL3930NR, CCL3930NRA CCL3930PR, CCL3930PRA 18", 24" and 30" Remote Ready...
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Page 2: Table Of Contents
TABLE OF CONTENTS SAFETY INFORMATION TABLE OF CONTENTS SAFETY INFORMATION ... 2 PRODUCT IDENTIFICATION ... 3 LOCAL CODES ... 4 UNPACKING ... 4 PRODUCT FEATURES ... 4 REMOTE CONTROL ACCESSORIES ... 4 AIR FOR COMBUSTION AND VENTILATION ... 4 INSTALLATION ... 7 OPERATING HEATER ... -
Page 3: Product Identification
SAFETY INFORMATION Continued 1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases. 2. Do not place propane/LP supply tank(s) inside any structure. Lo- cate propane/LP supply tank(s) outdoors (propane/LP units only). -
Page 4: Local Codes
LOCAL CODES UNPACKING PRODUCT FEATURES REMOTE CONTROL ACCESSORIES AIR FOR COMBUSTION AND VENTILATION Providing Adequate Ventilation LOCAL CODES Install and use heater with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223/NFPA 54*. - Page 5 AIR FOR COMBUSTION AND VENTILATION Continued Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional fresh air. Unusually tight construction is defined as construction where: a.
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Page 6: Ventilation Air
AIR FOR COMBUSTION AND VENTILATION Determining Fresh-Air Flow For Heater Location (Cont.) Ventilation Air AIR FOR COMBUSTION AND VENTILATION Continued The space in the example on page 5 is a confined space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can support. You must provide additional fresh air. -
Page 7: Installation
INSTALLATION NOTICE: This heater is intended for use as supple- mental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. - Page 8 INSTALLATION Installation and Clearances (Cont.) INSTALLATION Continued Minimum Clearances for Side Combustible Material, Side Wall, and Ceiling A. Clearances from the side of the fireplace cabinet to any com- bustible material and wall should follow diagram in Figure 4. Example: The face of a mantel, bookshelf, etc. is made of combustible material and protrudes 3 combustible material must be 4"...
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Page 9: Mantel Clearances
INSTALLATION Continued MANTEL CLEARANCES In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If you do not meet the clearances listed below, you will need a hood. Determining Minimum Mantel Clearances If you meet minimum clearance between mantel shelf and top of fireplace opening, a hood is not required (see Figure 6). -
Page 10: Installing Damper Clamp Accessory For Vented Operation
INSTALLATION Installing Damper Clamp Accessory For Vented Operation Installing Heater Base Assembly INSTALLATION Continued INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION Note: When used as a vented heater, appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material. - Page 11 INSTALLATION Continued Installation Items Needed • hardware package (provided with heater) • approved flexible gas hose (not provided) (if allowed by local codes) • sealant resistant to propane/LP gas, not provided • electric drill with 3/16" masonry drill bit Note: Install optional remote receiver and hand-held remote kit (see Accessories, page 28) before installing gas log heater.
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Page 12: Checking Gas Connections
INSTALLATION Connecting To Gas Supply (Cont.) Checking Gas Connections INSTALLATION Continued Installation must include an equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (see Figure 14). IMPORTANT: Install equipment shutoff valve in an accessible location. - Page 13 INSTALLATION Continued 5. Correct all leaks at once. 6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected fittings for leaks. Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa) 1. Close equipment shutoff valve (see Figure 15). 2.
- Page 14 INSTALLATION Installing Wireless Remote Control Accessory Installing Logs (Models CCL3018PR, CCL3018NR, CCL3924PR, CCL3924NR, CCL3930PR, AND CCL3930NR) INSTALLATION Continued INSTALLING WIRELESS REMOTE CONTROL ACCESSORY Two 9-volt alkaline batteries (not included) are required to operate this heater with the wireless hand-held remote control set. One battery must be installed in the receiver and one in the hand-held remote control unit.
- Page 15 Figure 27 - Installing Crossover Log (#4) (CCL3930PR/NR Shown) For more information, visit www.desatech.com For more information, visit www.desatech.com 111161-01A Installing Logs (Models CCL3018PR, CCL3018NR, CCL3924PR, CCL3924NR, CCL3930PR, AND CCL3930NR) (Cont.) Front Log (#1) Figure 28 - Installing Crossover Log (#5) (CCL3930PR/NR Shown)
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Page 16: Operating Heater
OPERATING HEATER For Your Safety Read Before Lighting Lighting Instructions OPERATING HEATER FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing prop- erty damage, personal injury or loss of life. A. -
Page 17: To Turn Off Gas To Appliance
OPERATING HEATER Continued 8. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. • If control knob does not pop out when released, contact a qualified service person or gas supplier for repairs. Note: If pilot goes out, repeat steps 4 through 8. -
Page 18: Inspecting Burners
OPERATING HEATER Optional Remote Operation (Cont.) INSPECTING BURNERS Pilot Flame Pattern Main Burner WIRING DIAGRAM OPERATING HEATER Continued CGHRCTA Series Operation: 2b. Press the AUTO/ON/OFF button on the hand-held remote control (see Figure 35). The lights to the left of the button will show AUTO, ON, or OFF. -
Page 19: Cleaning And Maintenance
CLEANING AND MAINTENANCE WARNING: Turn off heater and let cool before cleaning. CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. In- spect these areas of heater before each use. Have heater inspected yearly by a qualified service person. Heater may need more frequent cleaning due to exces- sive lint from carpeting, bedding material, pet hair, etc. -
Page 20: Troubleshooting
TROUBLESHOOTING TROUBLESHOOTING Note: For additional help, visit DESA International’s technical service web site at www.desatech.com. Note: All troubleshooting items are listed in order of operation. OBSERVED PROBLEM When ignitor button is pressed, there is no spark at ODS/pilot When ignitor button is pressed, there is... - Page 21 TROUBLESHOOTING Continued OBSERVED PROBLEM Burner does light after ODS/pilot is lit Delayed ignition burner Burner backfiring during combustion Slight smoke or odor during initial operation Moisture/condensation noticed on windows Heater produces a whistling noise when burner is lit White powder residue forming within burner box or on adjacent walls or furniture Remote does not function For more information, visit www.desatech.com...
- Page 22 TROUBLESHOOTING TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
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Page 23: Specifications
PARTS NOT UNDER WARRANTY Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Cen- tral (see page 28) or call DESA International at 1-866-672-6040 for referral information. When calling DESA International, have ready •... -
Page 24: Illustrated Parts Breakdown And Parts List
ILLUSTRATED PARTS BREAKDOWN Models CCL3018PR, CCL3018PRA, CCL3018NR and CCL3018NRA ILLUSTRATED PARTS BREAKDOWN MODELS CCL3018PR, CCL3018PRA CCL3018NR, CCL3018NRA Note: Items 15 and 16 are Natural Gas only. For more information, visit www.desatech.com For more information, visit www.desatech.com 111161-01A... -
Page 25: Parts List
103877-01 103877-01 100565-01 100565-01 100639-01 100639-01 101137-02 101137-02 GA6060 GA6060 For more information, visit www.desatech.com For more information, visit www.desatech.com 111161-01A Models CCL3018PR, CCL3018PRA, CCL3018NR and CCL3018NRA PART NUMBER CCL3018NR CCL3018NRA 105958-04 111340-03 105959-04 111341-03 105960-04 111342-03 105961-04 111343-03 105962-04... - Page 26 ILLUSTRATED PARTS BREAKDOWN Models CCL3924PR/PRA, CCL3924NR/NRA, CCL3930PR/PRA and CCL3930NR/NRA ILLUSTRATED PARTS BREAKDOWN MODELS CCL3924PR, CCL3924PRA CCL3924NR, CCL3924NRA CCL3930PR, CCL3930PRA CCL3930NR, CCL3930NRA Note: Items 28 and 29 are Natural Gas only. For more information, visit www.desatech.com For more information, visit www.desatech.com 111161-01A...
- Page 27 Models CCL3924PR/PRA, CCL3924NR/NRA, CCL3930PR/PRA and CCL3930NR/NRA PARTS LIST This list contains replaceable parts used in your heater. When ordering parts, follow the instructions listed under Replacement Parts on page 23 of this manual. KEY PART NUMBER NO. CCL3924PR CCL3924PRA CCL3930PR CCL3930PRA CCL3924NR CCL3924NRA CCL3930NR CCL3930NRA DESCRIPTION 105958-03 111340-02...
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Page 28: Accessories
Purchase these fireplace accessories from your local dealer. If they can not supply these accessories, either contact your nearest Parts Central or call DESA International’s Sales Department at 1-866-672-6040 for referral information. You can also write to the address listed on the back page of this manual. -
Page 29: Owner's Registration Form
Address: City: Home Phone: E-Mail: Please answer the following questions to register your product with DESA International: Where will the product be used? Living/Family Room Office/Warehouse If you bought this product yourself, did you plan to purchase this type of product before going into the store? - Page 30 Postage Required 2701 Industrial Drive P.O. Box 90004 Bowling Green, KY 42102-9004 For more information, visit www.desatech.com For more information, visit www.desatech.com TAPE 111161-01A...
- Page 31 NOTES _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ For more information, visit www.desatech.com For more information, visit www.desatech.com 111161-01A...
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Page 32: Warranty Information
COMFORT GLOW VENT-FREE GAS LOG HEATERS DESA International warrants this product to be free from defects in materials and components for two (2) year from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.