McAfee EPOLICY ORCHESTRATOR 4.0 PATCH 5 - RELEASE NOTES 12-05-2009 Release Note page 22

3. Warn other ePolicy Orchestrator users that during the installation process they might see changing content or be logged
out of their current ePolicy Orchestrator console session.
Installing ePolicy Orchestrator 4.0 Patch 5
1. Copy the upgrade installation zip file to a temporary directory.
2. Extract the contents of the zip file into the temporary directory.
3. In the extracted files, run Setup.exe.
4. Click Next.
5. Type in the ePolicy Orchestrator credentials for a global administrator.
Note: McAfee recommends you use an existing global administrator with a simple password when installing this Patch.
If the user is not a global administrator or the password includes characters other than those listed in the official
character set (see Known Issues above) the installation will fail.
6. Click Next.
7. Choose the port that the Event Parser-to-Application Server will use, then click Next.
Note: This step is required only when installing over ePolicy Orchestrator 4.0 RTW, not over Patches.
8. Choose the port that the Sensor-to-Server will use, then click Next.
Note: When prompted for a port for the Sensor-to-Server, you must specify an unused port.
9. Click Next to start the automated installation process.
10. When the installation is complete, click Finish.
11. Manually determine if any extension upgrades failed, because individual extension upgrade failures do not cause the
ePolicy Orchestrator 4.0 Patch 5 installation to fail. A record of the failed extension check-ins can be found in %TEMP%
\NAILogs\EPO400-Checkin-Falure.log file. Any failed extensions can be rechecked in through the management console
after the Patch installation is complete.
Clustered Server ePolicy Orchestrator 4.0 Patch 5 installation instructions
Note: Cluster installation is not currently supported on Windows 2008 Server.
ePolicy Orchestrator software provides high availability for server clusters with Microsoft Cluster Server (MSCS) software.
Removing the Generic Service resources
1. In Cluster Administrator, take the ePolicy Orchestrator service resources offline: right-click each resource and select Take
Offline.
McAfee ePolicy Orchestrator 4.0.0 Server.
McAfee ePolicy Orchestrator 4.0.0 Application Server.
McAfee ePolicy Orchestrator 4.0.0 Event Parser.
2. Delete the ePolicy Orchestrator service resources: right-click each resource and select Delete.
CAUTION: Do not remove the Data Drive, ePO IP Address, or ePO Network Name resources; they are required to install
the Patch successfully.
Installing ePolicy Orchestrator 4.0 Patch 5 on each node
Run the ePolicy Orchestrator Patch 5 setup on each of the nodes. McAfee strongly recommends that you install the Patch on one
node at a time, and that all other nodes are shut down.
1. Make sure the following services are running in the Service Control Manager: ePO 4.0.0 Application Server service, ePO
4.0.0 Event Parser service, and ePO 4.0.0 Server service. If they are not running, start them manually.
2. In the Patch 5 installation folder, run Setup.exe.
3. Follow the wizard until the installation on the node is complete.
Note: Upgrading from ePolicy Orchestrator 4.0: When installing on the first node of the cluster, you are prompted
for the Event Parser-to-Application Server and Sensor-to-Server ports. You must specify unused ports.
Note: Upgrading from ePolicy Orchestrator 4.0 Patch 1: When installing on the first node of the cluster, you are
prompted for the Sensor-to-Server port. You must specify an unused port.
4. Shut down the node.
5. Bring up the next node and repeat these tasks.
Creating the Generic Service resources