GE A735 - SERVICE Service Note

A735 / A835 SERVICE NOTICE: BATTERY INDICATOR METER
Dear GE Valued Customer,
There have been reported incidents that the battery indicator meter of some GE A735 and A835
digital cameras may be under-reporting battery levels on certain types of batteries, and
accordingly, we have released a firmware update to reset the battery indicator meter.
We extend our sincerest apologies for any inconveniences that this may have caused you, and
we make every effort to achieve the highest levels of quality possible and request your
continued support. Should you need any assistance, please contact us at 1-800-730-6597.
Symptoms and Cause
In certain units, the voltage of fully charged batteries may be under-reported by the camera's
battery meter, which causes the batteries to be registered as only 1/3 power, or in some cases,
zero power (displayed on the LCD screen as "Power Exhausted").
Resolution
The battery indicator meter can be reset by following the instructions below to install the latest
firmware to your camera.
INSTRUCTIONS:
Before you begin, you must have the following items available:
SD card
Computer
Internet access
GE camera
1. IMPORTANT - Verify the camera model on the front of the camera. Click on the appropriate
link below and save the firmware to your SD card.
A735
A835
*If you need assistance on how to save the firmware to your SD card, click
2. Open the battery cover and insert the SD card into the camera.
General Imaging Company
th
2158 West 190 Street, Torrance, CA 90504 USA
Phone: +1 (310) 328-7777
www.ge.com/digitalcameras
· Fax: +1 (310) 320-2978
here.