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12
C O M M O N Q U E S T I O N S
4 If the problem persists, perform another
system reset.
5 If possible, synchronize your Centro
with your computer to back up your
most recent info.
6 If you're unable to perform the
preceding steps or the problem
persists, locate your Backup subfolder
on your computer and rename the
folder (for example, BackupOld).
Windows: C:\Program
Files\Palm\<device name>
Mac: <Mac hard drive> : Applications
: Palm : Users : <device name>
Can't find a Palm folder in Program
NOTE
Files? Then look for a palmOne or
Handspring folder instead. For more info,
see I can't find my user folder.
7 Perform a hard reset (see Performing a
hard reset).
8 Sync to restore your info in Calendar,
Contacts, Tasks, Memos, and Pictures
& Videos.
9 If the problem is resolved, begin
reinstalling your third-party applications
one at a time by double-clicking a single
248
E R R O R M E S S A G E S
file in the original Backup subfolder that
you renamed, and sync after each
application you install.
10 If the problem recurs, delete the last
application you installed and report the
problem to its developer.
I can't exit a game or third-party
application
Press Option
+ Applications
return to Applications View.
Getting more help
Contact the author or vendor of the
third-party software if you require further
assistance.
Error messages
Your Centro is designed to minimize
interruptions when a system error occurs.
If your Centro encounters a system error, it
automatically resets itself and resumes
functioning as normal. If possible, it even
turns the phone back on if it was on before
the error occurred.
to
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