Others; Troubleshooting - Magnavox MBP5130 Owner's Manual

OTHERS

Troubleshooting

If the unit does not perform properly when operated as instructed in this manual, check the unit,
consulting the following checklist.
Problem
No power.
No sound or picture.
No audio / video signal on the
display device via HDMI cable.
Distorted picture.
Completely distorted picture
or black / white picture with
BD / DVD.
No sound or distorted sound. - Adjust the volume.
Picture freezes momentarily
during playback.
Disc cannot be played back.
SD Memory Card cannot be
read.
No return to start-up screen
when disc is removed.
The unit does not respond to
the remote control.
Buttons do not work or the
unit stops responding.
The unit does not respond to
some operating commands
during playback.
Solution
- Check if the AC cord is properly connected.
- Unplug the AC cord once, and wait for 5-10 seconds and then plug it
in again.
- Check if the connected TV is turned on.
- Check if the connections are made securely and correctly.
- Check whether the connected TV or other device supports HDCP. (This
unit will not output a video signal unless the other device supports
HDCP.)
- Check whether the output format of this unit (HDMI FORMAT) matches
the supported input format of other connected device.
- If the unit is connected to the unauthorized display device with an
HDMI cable, the audio / video signal may not be output.
- Perform an HDMI cable hotplug, wherein you disconnect the HDMI
cable from the TV and this unit and then reconnect it to both the
devices while they are powered on.
- Ensure that your HDMI cable is certified.
- Sometimes a small amount of picture distortion may appear. This is
not a malfunction.
- Connect this unit directly to the TV. If the audio / video cables are
connected to a VCR, pictures may be distorted due to the copy right
protection system.
- Make sure the disc is compatible with this unit.
- Check if speakers are connected correctly.
- Check the HDMI connections.
- Check the settings in "Audio" menu.
- Check the disc for fingerprints / scratches and clean with a soft cloth
wiping from center to edge.
- Clean the disc.
- Clean the disc.
- Ensure the disc label is facing up.
- Check if the disc is defective by trying another disc.
- Cancel the ratings control or change the control level.
- Insert a correct disc that can be played back on this unit.
- The format of the card does not match that accepted by this unit or
the card is not compatible.
- Reset this unit by turning it off, then on again.
- Aim the remote control directly at infrared sensor window on the front
panel.
- Reduce the distance to infrared sensor window.
- Replace the batteries in the remote control.
- Re-insert the batteries with their polarities (+ / - signs) as indicated.
- To completely reset the unit, press and hold [y STANDBY/ON] on the
front panel for 10 seconds to shut down the unit or unplug the AC
cord from the AC outlet for 5-10 seconds.
- Operations may not be permitted by the disc. Refer to the instructions
of the disc.
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