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Troubleshooting Tips
NOTE: If the Dell Support Utility is not
available from the Start menu, go to
support.dell.com and download the software.
For more information about the Dell Support Utility,
click the question mark (?) at the top of the Dell
Support screen.
Dell Diagnostics
CAUTION: Before you begin any of the
procedures in this section, read the safety
information that shipped with your
computer. For additional best practices
information see www.dell.com/
regulatory_compliance.
Starting the Dell Diagnostics From Your
Solid-state Drive
1
Ensure that the computer is connected to a
working electrical outlet.
2
Turn on (or restart) your computer.
36
3
When the DELL™ logo appears, press <0>
immediately. Select Diagnostics from the
start menu and press <Enter>.
NOTE: If you wait too long and the
™
operating system logo appears,
continue to wait until you see the
Microsoft
then shut down your computer and try
again.
NOTE: If you see a message stating
that no diagnostics utility partition has
been found, run the Dell Diagnostics
from the Drivers and Utilities media.
4
Press any key to start the Dell Diagnostics
from the diagnostics utility partition on your
solid-state drive, and follow the instructions
on the screen.
®
®
Windows
desktop, and
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