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VC73285MUK Rev2:VC73285MUK Rev2 19/01/2010 09:40 Page 8
REGISTERING
YOUR TWO YEAR
GUARANTEE
Your standard one year guarantee is
extended for an additional 12
months when you register the
product within 28 days of purchase
with Goblin. If you do not register
the product with Goblin within 28
days, your product is guaranteed
for 1 year. To validate your 2 year
guarantee register with us online at
www.goblin-vacuums.com
N.B. Each qualifying product needs
to be registered with Goblin
individually.
Please note that the 2 year
guarantee is only available in the
UK and Ireland. Please refer to the
one year guarantee for more
information.
YOUR ONE YEAR
GUARANTEE
It is important to retain the retailer's
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following
information if the product develops
a fault. These numbers can be
found on the base of the product.
Model no.
Serial no.
All Goblin products are individually
tested before leaving the factory. In
the unlikely event of any appliance
proving to be faulty within 28 days
of purchase, it should be returned
to the place of purchase for it to be
replaced.
Goblin products are intended for
household use only.
Goblin has a policy of continuous
improvement in product quality and
design. The company therefore reserves
the right to change the specification of
its models at any time.
For details of other products in the Goblin range, please see our website . . .
If the fault develops after 28 days
and within 12 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Goblin at the
address shown.
You may be asked to return a copy
of proof of purchase.
Subject to the exclusions set out
below (see Exclusions), the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.
If you suspect a fault, follow the
simple checks detailed below
before retrying the appliance or
calling the helpline.
• Check the filters for blockages.
• Check the tools / tubes for
blockages.
• Check the plug is firmly in the
socket.
• Check the socket is working by
trying another appliance.
• Check the fuse in the plug.
If, for any reason, this item is
replaced during the 1 year
guarantee period, the guarantee on
the new item will be calculated from
original purchase date. Therefore it
is vital to retain your original till
receipt or invoice to indicate the
date of initial purchase.
To qualify for the 1 year guarantee,
the appliance must have been used
according to the instructions
supplied.
For electrical products sold within
the European Community. At the
end of the electrical products
useful life, it should not be
disposed of with household waste.
Please recycle where facilities
exist. Check with your Local
Authority or retailer for recycling
advice in your country.
www.goblin-vacuums.com
EXCLUSIONS
Goblin shall not be liable to replace
or repair the goods under the terms
of the guarantee where:
1 The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturer's
recommendations or where the fault
has been caused by power surges
or damage caused in transit.
2 The appliance has been used on a
voltage supply other than that
stamped on the products.
3 Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4 The appliance has been used for
hire purposes or non domestic use.
5 The appliance is second hand.
6 Goblin are not liable to carry out
any type of servicing work, under
the guarantee.
7 The guarantee excludes
consumables such as some filters.
• This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered
as an additional benefit and does
not affect your statutory rights as a
consumer.
Goblin is a registered trade mark
of Morphy Richards Ltd.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0949
Spare Parts 0844 873 0715
Republic of Ireland 1800 409 119
VC73285 MUK Rev 2 01/10
8
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