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User Guide
Service books and diagnostic reports
Service books
About service books
Service books determine which services are available on your BlackBerry® device.
Your wireless service provider or administrator can send service books to your device over the wireless network. If your device is associated
with an email account that uses a BlackBerry® Enterprise Server, you can also receive service books on your device by connecting your device
to the BlackBerry® Desktop Manager.
Accept a service book
1.
On the Home screen or in a folder, click the Options icon.
2. Click Advanced Options.
3. Click Service Book.
4. Highlight the new service book.
5. Press the Menu key.
6. Click Accept.
Delete a service book
1.
On the Home screen or in a folder, click the Options icon.
2. Click Advanced Options.
3. Click Service Book.
4. Highlight a service book.
5. Press the Menu key.
6. Click Delete.
To restore a service book, press the Menu key. Click Undelete.
Service books and diagnostic reports
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Troubleshooting
