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Dell Dimension 5150C Owner's Manual

Dell pc owners manual
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See also: Setup Manual
Dell™ Dimension™ 5150C
front-panel
door (push to
open)
power button
power light
voltage selection switch
line-out connector
line-in connector
rear-surround sound
connector
modem connector
network connector
Model DHP
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m
Owner's Manual
front-panel door (open)
diagnostic lights
hard-drive activity light
headphone connector
microphone connector
IEEE 1394 connector
*
Not present on certain computers.
optional floppy drive or
Media Card Reader*
CD or DVD drive light
USB 2.0 connectors (2)
power connector
microphone/side-surround sound connector
center/LFE connector
S/PDIF-out connector
integrated video connector
USB 2.0 connectors (5)
IEEE 1394 connector
PCI Express x16 card slot
PCI Express x1 card slot

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Summary of Contents for Dell Dimension 5150C

  • Page 1 Dell™ Dimension™ 5150C front-panel door (open) front-panel door (push to open) power button power light voltage selection switch line-out connector line-in connector rear-surround sound connector modem connector network connector Model DHP w w w . d e l l . c o m | s u p p o r t . d e l l . c o m Owner’s Manual...
  • Page 2 Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, DellNet, and PowerConnect are trademarks of Dell Inc.; Intel, Pentium, Intel SpeedStep, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, and Outlook are registered trademarks of Microsoft Corporation.

  • Page 3: Table Of Contents

    Contents Finding Information Setting Up and Using Your Computer Setting Up a Printer Printer Cable ....... . Connecting a USB Printer Using a Media Card Reader (Optional) Connecting a TV (Optional)
  • Page 4 ® Using Intel Viiv™ Quick Resume Technology (Optional) Enabling the QRT Feature in System Setup Enabling the QRT feature in the Operating system Hyper-Threading ....... . . Solving Problems Troubleshooting Tips Battery Problems...
  • Page 5 ....... . . When to Use the Dell Diagnostics Dell Diagnostics Main Menu Drivers .
  • Page 6 Memory ........DDR2 Memory Overview Addressing Memory With 4-GB Configurations Installing Memory Removing Memory...
  • Page 7 ....... Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party"...
  • Page 8 Contents...

  • Page 9: Finding Information

    • Warranty information • Terms and Conditions (U.S. only) • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement • How to set up my computer Find it Here Dell™ Product Information Guide Setup Diagram Finding Information...
  • Page 10 • Solutions — Troubleshooting hints and tips, articles from technicians, online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system •...
  • Page 11 What Are You Looking For? • How to use Windows XP • Documentation for my computer • Documentation for devices (such as a modem) Find it Here Windows Help and Support Center Click the Start button and click Help and Support. Type a word or phrase that describes your problem and click the arrow icon.
  • Page 12 Finding Information...

  • Page 13: Setting Up And Using Your Computer

    Setting Up and Using Your Computer Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer. See the documentation that came with the printer for setup information, including how to: • Obtain and install updated drivers. •...

  • Page 14: Connecting A Usb Printer

    Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on. 1 Complete the operating system setup, if you have not already done so. 2 Install the printer driver if necessary. See the documentation that came with your printer. 3 Attach the USB printer cable to the USB connectors on the computer and the printer.

  • Page 15: Connecting A Tv (Optional)

    For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 83. xD-Picture Card and SmartMedia (SMC) CompactFlash Type I and II (CF I/II) and MicroDrive Card Memory Stick (MS/MS Pro) SecureDigital Card (SD)/ MultiMediaCard (MMC) To use the Media Card Reader: 1 Check the media or card to determine the proper orientation for insertion.

  • Page 16: Changing The Display Settings

    Changing the Display Settings 1 After you connect the TV, turn on the computer. ® The Microsoft 2 Enable clone mode or extended desktop mode in the display settings. • In clone mode, the monitor and TV display the same image. •...

  • Page 17: Network Setup Wizard

    Network Setup Wizard ® ® The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office. 1 Click the Start button, point to All Programs→ Accessories→ Communications, and then click Network Setup Wizard.

  • Page 18: Playing A Cd Or Dvd

    If you do not have an MSN Explorer or AOL icon on your desktop or if you want to set up an Internet connection with a different ISP: 1 Save and close any open files, and exit any open programs. 2 Click the Start button and click Internet Explorer.
  • Page 19 4 Press the eject button or gently push in the tray. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create CDs. Setting Up and Using Your Computer...
  • Page 20 A CD player includes the following basic buttons: A DVD player includes the following basic buttons: For more information on playing CDs or DVDs, click Help on the CD or DVD player (if available). Setting Up and Using Your Computer Play.

  • Page 21: Adjusting The Volume

    Sonic support website at www.sonic.com. The DVD-writable drives installed in Dell computers can write to and read DVD+/-R, DVD+/-RW and DVD+R DL (dual layer) media, but cannot write to and may not read DVD-RAM or DVD-R DL media.

  • Page 22: Using Blank Cds And Dvds

    NOTE: Most commercial DVDs have copyright protection and cannot be copied using Sonic DigitalMedia. 1 Click the Start button, point to All Programs→ Sonic→ DigitalMedia Projects, and then click Copy. 2 Under the Copy tab, click Disc Copy. 3 To copy the CD or DVD: •...

  • Page 23: Helpful Tips

    Media Type Read DVD+R DVD-R DVD+RW DVD-RW DVD+R DL DVD-R DL Maybe DVD-RAM Maybe Helpful Tips ® ® • Use Microsoft Windows you start Sonic DigitalMedia and open a DigitalMedia project. • Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.

  • Page 24: Power Management

    Power Management ® The Microsoft Windows your computer uses when it is on and you are not using it. You can reduce power to just the monitor or the hard drive, or you can use standby mode or hibernate mode to reduce power to the entire computer.

  • Page 25: Power Options Properties

    Because hibernate mode requires a special file on your hard drive with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before shipping the computer to you. If the computer’s hard drive becomes corrupted, Windows XP recreates the hibernate file automatically.

  • Page 26: Understanding Intel ® Viiv™ Technology (Optional)

    Advanced Tab The Advanced tab allows you to: • Place the power options icon • Set the computer to prompt you for your Windows password before the computer exits from standby mode or hibernate mode. • Program the power button to activate standby mode, activate hibernate mode, or turn off the computer.

  • Page 27: Enabling The Qrt Feature In System Setup

    Enabling the QRT Feature in System Setup The QRT drivers must be installed before this feature becomes active. These drivers are installed when this option is ordered. Also, Quick Resume is enabled in system setup when this feature is ordered. 1 Enter system setup (see page 100).
  • Page 28 To determine if your computer is using Hyper-Threading technology: 1 Click the Start button, right-click My Computer, and then click Properties. 2 Click Hardware and click Device Manager. 3 In the Device Manager window, click the plus (+) sign next to Processors. If Hyper-Threading is enabled, the processor is listed twice.

  • Page 29: Solving Problems

    — If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 92). If the battery still does not work properly, contact Dell (see page 111). Drive Problems...

  • Page 30: Cd And Dvd Drive Problems

    E S T T H E D R I V E — • Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective. • Insert a bootable floppy disk and restart the computer. NOTE: This system supports an optional USB floppy drive.

  • Page 31: Hard Drive Problems

    Hard drive problems H E C K I S K — Click the Start button and click My Computer. Right-click Local Disk C:. Click Properties. Click the Tools tab. Under Error-checking, click Check Now. Click Scan for and attempt recovery of bad sectors. Click Start.

  • Page 32: Error Messages

    E R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H Click the Start button and click Control Panel. Click Printers and Other Hardware.

  • Page 33: Media Card Reader Problems

    I N T O T H E C O N N E C T O R O N T H E C O M P U T E R L O S E S O M E P R O G R A M S A N D T R Y A G A I N — Contact Dell (see page 111). —...

  • Page 34: Keyboard Problems

    R O U B L E S H O O T E R — See page 51. I G H T S — See page 45. I N D O W S — — Contact Dell (see page 111). D E V I C E — Contact the manufacturer of the...

  • Page 35: The Computer Stops Responding

    The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown. U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off.

  • Page 36: Other Software Problems

    (see page 66). • Reseat the memory modules (see page 66) to ensure that your computer is successfully communicating with the memory. • Run the Dell Diagnostics (see page 48). Solving Problems — F L O P P Y D I S K S...

  • Page 37: Mouse Problems

    • Ensure that you are following the memory installation guidelines (see page 65). • Your computer supports DDR2 memory. For more information about the type of memory supported by your computer, see "Memory" on page 95. • Run the Dell Diagnostics (see page 48). Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 38: Network Problems

    Network Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. H E C K T H E N E T W O R K C A B L E C O N N E C T O R both the network connector on the back of the computer and the network jack.

  • Page 39: Printer Problems

    F T H E P O W E R L I G H T I S O F F — The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

  • Page 40: Scanner Problems

    H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer (see page 13). E S T T H E E L E C T R I C A L O U T L E T device, such as a lamp.

  • Page 41: Sound And Speaker Problems

    E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Scanners and Cameras.

  • Page 42: No Sound From Headphones

    U N T H E S P E A K E R D I A G N O S T I C S I N F O R M A T I O N E I N S T A L L T H E S O U N D D R I V E R U N T H E A R D W A R E No sound from headphones...

  • Page 43: If The Screen Is Difficult To Read

    E S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp. H E C K T H E D I A G N O S T I C L I G H T S If the screen is difficult to read H E C K T H E M O N I T O R S E T T I N G S...
  • Page 44 Solving Problems...

  • Page 45: Troubleshooting Tools

    Problem Description The computer is in a normal "off" condition or a possible pre-BIOS failure has occurred. A possible processor failure has occurred. Contact Dell (see page 111). Memory modules are detected, but a memory failure has occurred. Suggested Resolution...
  • Page 46 • If available, install properly working memory of the same type into your computer (see page 65). • If the problem persists, contact Dell (see page 111). • Ensure that no special memory module/memory connector placement requirements exist (see page 65).
  • Page 47 (such as the floppy drive or hard drive); check system setup (see page 99) to make sure the boot sequence is correct for the devices installed on your computer. • If the problem persists, contact Dell (see page 111). None. Troubleshooting Tools...

  • Page 48: Dell Diagnostics

    4 When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 48). Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option...

  • Page 49: Drivers

    NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 3 If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

  • Page 50: Reinstalling Drivers

    (see page 50). Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 51: Resolving Software And Hardware Incompatibilities

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
  • Page 52 NOTE: The procedures in this document were written for the Windows default view, so they may not work if you set your Dell™ computer to the Windows Classic view. Creating a Restore Point 1 Click the Start button and click Help and Support.
  • Page 53 Dell PC Restore is available only on computers purchased in certain regions. Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
  • Page 54 NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer’s operating system. Dell PC Restore enables you to restore your hard drive to the operating state it was in when you purchased your computer.

  • Page 55: Removing And Installing Parts

    You have performed the steps in "Turning Off Your Computer" on page 55 and "Before Working Inside Your Computer" on page 55. • You have read the safety information in your Dell™ Product Information Guide. • A component can be replaced or—if purchased separately—installed by performing the removal procedure in reverse order.
  • Page 56 NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.

  • Page 57: Front And Back View Of The Computer

    Front and Back View of the Computer Front View NOTE: The front-panel door does not close when you are using certain Flash Media or IEEE 1394, USB, or headphone connectors. CD/DVD drive eject button CD/DVD drive-activity light USB 2.0 connectors (2) Press this button to eject a CD/DVD from the drive.
  • Page 58 Press this button to access the front-panel connectors. button microphone connector Use the pink microphone connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card.

  • Page 59: Back View

    Back View voltage selection switch (may not be available on all computers) power connector back panel connectors card slots See the safety instructions in the Product Information Guide for more information. Insert the power cable. Plug IEEE 1394, USB and other devices into the appropriate connector.
  • Page 60 link integrity light • Green — A good connection exists between a 10-Mbps network and the • Orange — A good connection exists between a 100-Mbps network and the • Off — The computer is not detecting a physical connection to the network. network adapter To attach your computer to a network or broadband device, connect one end of a connector...

  • Page 61: Removing The Computer Cover

    On computers with a sound card, use the connector on the card. Use the pink and silver connector to attach a personal computer microphone for voice or musical input into a sound or telephony program. On computers with a sound card, the microphone connector is on the card.
  • Page 62 NOTICE: Ensure that you are working on a level, protected surface to avoid scratching either the computer or the surface on which it is resting. 5 Lay your computer on its side with the computer cover facing up. 6 Pull back the cover latch release on the top panel. 7 Locate the two hinge tabs on the bottom edge of the computer.

  • Page 63: Inside View Of Your Computer

    Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. CD/DVD drive drive release latch...

  • Page 64: System Board Components

    System Board Components internal speaker (SPKR) password jumper (PSWD) processor fan connector (FAN) floppy drive connector (DSKT) PCI Express x16 connector (SLOT1) PCI Express x1 connector (SLOT2) front-panel IEEE 1394 connector (1394_FRONT) IEEE 1394 connector (1394_CON) network connector (NIC) and USB connectors (2) (NIC_USB1) USB connectors (3) (USB_BACK) Media Card Reader connector (F_USB)

  • Page 65: Memory

    Memory You can increase your computer memory by installing memory modules on the system board. Your computer supports unbuffered, non-ECC, DDR2 memory. NOTE: Buffered memory is not supported on this computer. DDR2 Memory Overview DDR2 memory modules should be installed in pairs of matched memory size, speed, and technology. If the DDR2 memory modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance.

  • Page 66: Addressing Memory With 4-Gb Configurations

    Dell. If possible, do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly. You should install your original memory modules in pairs either in DIMM connectors 1 and 2 or DIMM connectors 3 and 4.
  • Page 67 4 Press out the securing clip at each end of the memory module connector. 5 Align the notch on the bottom of the module with the crossbar in the connector. memory module cutouts (2) NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equal force to each end of the module.

  • Page 68: Removing Memory

    7 Replace the computer cover, (see page 93). NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 8 Connect your computer and devices to electrical outlets, and turn them on. 9 Right-click the My Computer icon and click Properties.
  • Page 69 Your Dell™ computer provides the following slots for PCI Express cards: • One PCI Express x16 card slot • One PCI Express x1 card slot NOTE: The slots for the PCI Express x16 and PCI Express x1 cards are half-height slots.
  • Page 70 3 If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 5. 4 If you are replacing a card that is already installed in the computer, remove the card. If necessary, disconnect any cables connected to the card. Grasp the card by its top corners, and ease it out of its connector.
  • Page 71 8 Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot. card not fully seated card fully seated 9 Before you close the card retention door, ensure that: • The tops of all cards and filler brackets are flush with the alignment bar. •...
  • Page 72 10 Close the card retention door by snapping it into place. NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment. 11 Connect any cables that should be attached to the card.

  • Page 73: Drives

    4 If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain FCC certification of the computer. The brackets also keep dust and dirt out of your computer. 5 Replace the computer cover (see page 93), reconnect the computer and devices to electrical outlets, and then turn them on.

  • Page 74: Drive Interface Connectors

    Drive Interface Connectors Most interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. Serial ATA cables go to the pin-1 end of the connector.

  • Page 75: Hard Drive

    Like IDE connectors, the serial ATA interface connectors are keyed for correct insertion; that is, a notch or a missing pin on one connector matches a tab or a filled-in hole on the other connector. Hard Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 76: Removing A Hard Drive

    Removing a Hard Drive 1 Follow the procedures in "Before You Begin" on page 55. 2 Press in on the blue tabs on each side of the drive and slide the drive up and out of the computer. 3 Disconnect the power and hard-drive cable from the drive. Removing and Installing Parts power cable tabs (2)

  • Page 77: Installing A Hard Drive

    Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer. NOTE: If your replacement hard drive does not have the plastic guide bracket attached, remove the bracket from the old drive by unsnapping it from the drive.

  • Page 78: Cd/Dvd Drive

    5 Gently slide the drive into place until you hear a click or feel the drive securely installed. 6 Replace the computer cover (page 93). NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.
  • Page 79 CD/DVD drive drive release latch NOTE: The interface cable is held in place by the metal drive bracket and does not need to be removed from the drive. 4 Disconnect the interface cable from the interface cable connector on the system board (see page 64).

  • Page 80: Installing A Cd/Dvd Drive

    Installing a CD/DVD Drive 1 Unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for your computer. If you are installing an IDE drive, configure the drive for the cable select setting. 2 Connect the interface cable to the interface cable connector on the system board.

  • Page 81: Media Card Reader

    8 Enter system setup (see page 99) and select the appropriate Drive option. Verify that your computer works correctly by running the Dell Diagnostics (see page 48). Media Card Reader For information about using the Media Card Reader, see "Using a Media Card Reader (Optional)"...

  • Page 82: Removing A Media Card Reader

    Removing a Media Card Reader 1 Follow the procedures in "Before You Begin" on page 55. 2 Remove the CD/DVD drive (see page 78). 3 Remove the hard drive (see page 76). 4 Disconnect the interface cable from the back of the Media Card Reader and from the Media Card Reader connector on the system board (see page 64).

  • Page 83: Installing A Media Card Reader

    5 Pull up on the drive release latch and slide the Media Card Reader towards the back of the computer. Then, lift to remove the drive from the computer. Media Card Reader drive release latch Installing a Media Card Reader 1 Follow the procedures in "Before You Begin"...
  • Page 84 3 Slide the drive into place until you hear a click or feel the drive securely installed. 4 Connect the interface cable to the back of the Media Card Reader and to the Media Card Reader connector on the system board. interface cable Removing and Installing Parts...

  • Page 85: Floppy Drive (Optional)

    See the documentation that came with the drive for instructions on installing any software required for drive operation. 9 Enter system setup (see page 99) and select the appropriate Drive option. 10 Verify that your computer works correctly by running the Dell Diagnostics (see page 48). Floppy Drive (Optional) CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
  • Page 86 floppy drive drive release latch 5 Disconnect the interface cable from the system board (see page 64). NOTE: The interface cable is held in place by the metal drive bracket and does not need to be removed from the drive. cable release Removing and Installing Parts interface cable...

  • Page 87: Installing A Floppy Drive

    Installing a Floppy Drive NOTE: The interface cable is held in place by the metal drive bracket and does not need to be removed from the drive. 1 Follow the procedures in "Before You Begin" on page 55. 2 Gently slide the drive into place until you hear a click or feel the drive securely installed. 3 Attach the interface cable to the system board (see page 64).
  • Page 88 See the documentation that came with the drive for instructions on installing any software required for drive operation. 8 Enter system setup (see page 99) and select the appropriate Diskette Drive option. 9 Verify that your computer works correctly by running the Dell Diagnostics (see page 48). Removing and Installing Parts interface cable...

  • Page 89: Modem

    Modem CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Before you remove or install the modem, make sure to disconnect all telephone and network cables from your computer. NOTICE: To prevent static damage to components inside your computer, discharge static electricity from your body before you touch any of your computer’s electronic components.

  • Page 90: Replacing The External Modem Connector

    2 Remove the existing modem: Disconnect the modem cable from the modem. Use a small Phillips screwdriver to remove the two screws securing the modem to the system board, and set the screws aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board.

  • Page 91: Battery

    6 To install a new modem cable and external modem connector: Attach the modem cable to the external modem connector. Align the external connector with the slot on the back on the computer. Replace the screw that secures the external modem connector in place. Carefully route the cable wire and re-connect the modem cable to the modem.

  • Page 92: Replacing The Battery

    CAUTION: A new battery can explode if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions. Replacing the Battery NOTE: For information regarding the type of coin-cell battery, see "Power" on page 98. 1 Record all the screens in system setup (see page 99) so that you can restore the correct settings in step 9.

  • Page 93: Replacing The Computer Cover

    10 Properly dispose of the old battery. See the Product Information Guide for battery disposal information. Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Ensure that all cables are connected, and fold cables out of the way.
  • Page 94 Removing and Installing Parts...

  • Page 95: Appendix

    Appendix Specifications Processor Processor types Level 1 (L1) cache Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address ® ® Intel Pentium 4 5XXX and 6XXX processors with Hyper- Threading technology Pentium D 8XXX dual core processors (no Hyper-Threading) ®...
  • Page 96 Computer Information Chipset DMA channels Interrupt levels BIOS chip (NVRAM) System clock Video Type Audio Type Expansion Bus Bus type Bus speed PCI Express: connector connector size connector data width (maximum) PCI Express: connector connector size connector data width (maximum) Drives Externally accessible Available devices...
  • Page 97 Connectors External connectors: IEEE 1394 Video Audio Network adapter Modem System board connectors: IDE drive Serial ATA PCI Express x1 PCI Express x16 Floppy connector Front panel Power Processor power IEEE 1394 one 6-pin powered back-panel connector one 6-pin powered front-panel connector 15-hole D-SUB connector two front-panel and five back-panel USB 2.0–compliant connectors five back-panel connectors for line-in, line-out, rear-surround...
  • Page 98 Controls and Lights Power control Power light Hard-drive access light Link integrity light (on integrated network adapter) Activity light (on integrated network adapter) Diagnostic lights Standby power light Activity light (optional Media Card Reader) Power DC power supply: Wattage Heat dissipation Voltage (See the safety instructions in the Product Information Guide for important voltage setting...

  • Page 99: System Setup

    Physical Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage System Setup Overview Use system setup as follows: • To change the system configuration information after you add, change, or remove any hardware in your computer •...

  • Page 100: Entering System Setup

    Entering System Setup 1 Turn on (or restart) your computer. 2 When the blue DELL™ logo appears, press <F2> immediately. If you wait too long and the operating system logo appears, continue to wait until you see the ®...
  • Page 101 Options List — This Option Field — This field contains information about each field appears on the left option. In this field you can view your current settings and side of the system setup make changes to your settings. window. The field is a Use the right- and left-arrow keys to highlight an option.

  • Page 102: System Setup Options

    System Setup Options NOTE: Depending on your computer, BIOS version, and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. System System Info CPU Info Memory Info Date/Time Boot Sequence Drives Diskette Drive Drives 0 through 1...
  • Page 103 Set to On (default) so that USB devices will be detected and supported in USB Controller the operating system. The No Boot option enables a USB controller, but it does not recognize a USB storage device. Video This setting specifies which video controller is primary when two video Primary Video controllers are present on the computer.
  • Page 104 Admin Password System Password Password Status Power Management AC Recovery Auto Power On Auto Power Time Suspend Mode Quick Resume Maintenance Event Log POST Behavior Fastboot Numlock Key Appendix This option provides restricted access to the computer's system setup in the same way that access to the computer can be restricted with the System Password option.

  • Page 105: Boot Sequence

    This option allows you to specify the function keys to display on the screen POST Hotkeys when the computer starts. This option disables or enables keyboard error reporting when the computer Keyboard Errors starts. Boot Sequence This feature allows you to change the boot sequence for devices. NOTICE: If you modify any boot sequence settings, save the new settings to avoid losing the changes.
  • Page 106 4 Select a device and press <Enter>. For example, if you are booting to a USB memory key, highlight USB Flash Device and press <Enter>. NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device documentation.

  • Page 107: Clearing Forgotten Passwords

    Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. 1 Follow the procedures in "Before You Begin" on page 55. 2 To clear the password, remove the jumpers from pins 1 and 2. 3 Replace the computer cover (see "Replacing the Computer Cover"...

  • Page 108: Clearing Cmos Settings

    NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer. 11 Connect your computer and devices to electrical outlets, and turn them on. Clearing CMOS Settings CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

  • Page 109: Mouse

    NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing so may damage the antiglare coating. • To clean your monitor screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the monitor’s antistatic coating. •...

  • Page 110: Dell Technical Support Policy (U.s. Only)

    Third-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third- party software and peripherals is provided by the original manufacturer of the product.

  • Page 111: Contacting Dell

    2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 112 If you do not see a telephone number listed that is specific for XPS portable computers, you may contact Dell through the technical support number listed and your call will be routed appropriately.
  • Page 113 Country (City) International Access Code Country Code City Code Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail Customer Care (Australia and New Zealand): apcustserv@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD)
  • Page 114 International Access Code: 00 E-mail for French-speaking Customers: support.euro.dell.com/be/fr/emaildell/ Country Code: 32 Technical Support for XPS portable computers only City Code: 2 Technical Support for all other Dell computers Technical Support Fax Customer Care Corporate Sales Switchboard Bermuda General Support...
  • Page 115 Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches,...
  • Page 116 Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/ Country Code: 45 Technical Support for XPS portable computers only Technical Support for all other Dell computers Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business)
  • Page 117 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support for XPS portable computers only Technical Support for all other Dell computers Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax (calls from outside of France)
  • Page 118 Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs...
  • Page 119 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support for XPS portable computers only City Code: 1 Technical Support for all other Dell computers U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K. Customer Care (dial within U.K. only) Corporate Customer Care Corporate Customer Care (dial within U.K.
  • Page 120 Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
  • Page 121 Country Code: 853 Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories)
  • Page 122 Netherlands (Amsterdam) Website: support.euro.dell.com International Access Code: 00 Technical Support for XPS portable computers only Country Code: 31 Technical Support for all other Dell computers City Code: 20 Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales...
  • Page 123 Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support for XPS portable computers only Technical Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard Panama General Support...
  • Page 124 St. Vincent and the Grenadines General Support Singapore (Singapore) Website: support.ap.dell.com International Access Code: 005 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Transaction Sales Corporate Sales Slovakia (Prague) Website: support.euro.dell.com...
  • Page 125 Country (City) International Access Code Country Code City Code South Africa (Johannesburg) Website: support.euro.dell.com International Access Code: E-mail: dell_za_support@dell.com 09/091 Gold Queue Country Code: 27 Technical Support City Code: 11 Customer Care Sales Switchboard Southeast Asian and Pacific Customer Technical Support, Customer Service,...
  • Page 126 International Access Code: 00 E-mail: support.euro.dell.com/se/sv/emaildell/ Country Code: 46 Technical Support for XPS portable computers only City Code: 8 Technical Support for all other Dell products Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax...
  • Page 127 Country (City) International Access Code Country Code City Code Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Care Corporate Sales Transaction Sales Trinidad/Tobago...
  • Page 128 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...

  • Page 129: Index

    DVDs general information, 21 helpful tips, 23 how to, 21 cover closing, 93 opening, 61 Dell contacting, 110-111 Dell Diagnostics, 48 support policy, 110 support site, 10 Dell Premier Support website, 10 diagnostic lights, 45 diagnostics Dell, 48 lights, 45 display.
  • Page 130 45 floppy drive installing, 87 removing, 85 hard drive installing, 77 problems, 31 removing, 76 hardware Dell Diagnostics, 48 Hardware Troubleshooter, 51 Help and Support Center, 11 hibernate mode, 24, 26 Hyper-Threading, 27 IEEE 1394 problems, 33 Index installing parts...
  • Page 131 29 blue screen, 35 CD drive, 30 CD/DVD-RW drive, 30 computer crashes, 34-35 problems (continued) computer stops responding, 34-35 Dell Diagnostics, 48 diagnostic lights, 45 drives, 29 DVD drive, 30 e-mail, 31 error messages, 32 general, 34 hard drive, 31...
  • Page 132 96 memory, 95 physical, 99 power, 98 processor, 95 technical, 95 video, 96 standby mode, 24 support contacting Dell, 110-111 policy, 110 system board, 64 System Restore, 51-52 system setup entering, 100 options, 102 screens, 100 technical support...

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