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NEC VERSA 5060 Service Manual

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PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
The information disclosed in this document, including all designs and related materials, is
the valuable property of NEC Computer Systems Division, Packard Bell NEC, Inc.
(NECCSD, PBNEC) and/or its licensors. NECCSD and/or its licensors, as appropriate, re-
serve all patent, copyright and other proprietary rights to this document, including all de-
sign, manufacturing, reproduction, use, and sales rights thereto, except to the extent said
rights are expressly granted to others.
The NECCSD product(s) discussed in this document are warranted in accordance with the
terms of the Warranty Statement accompanying each product. However, actual
performance of each such product is dependent upon factors such as system configuration,
customer data, and operator control. Since implementation by customers of each product
may vary, the suitability of specific product configurations and applications must be
determined by the customer and is not warranted by NECCSD.
To allow for design and specification improvements, the information in this document is
subject to change at any time, without notice. Reproduction of this document or portions
thereof without prior written approval of NECCSD is prohibited.
NEC is a registered trademark, Versa is a U.S. registered trademark, MiniDock, VersaBay, VersaGlide, and
PortBar are trademarks, and UltraCare is a U.S. registered service mark of NEC Corporation, used under
license.
FaxFlash is a service mark of NEC Computer Systems Division (NECCSD), Packard Bell NEC, Inc.
All other product, brand, or trade names used in this publication are the property of their respective owners
NEC Computer Systems Division, Packard Bell NEC, Inc.
First Printing — October 1997
Copyright 1997
1414 Massachusetts Avenue
Boxborough, MA 01719
All Rights Reserved
.

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  • Page 1 NECCSD is prohibited. NEC is a registered trademark, Versa is a U.S. registered trademark, MiniDock, VersaBay, VersaGlide, and PortBar are trademarks, and UltraCare is a U.S. registered service mark of NEC Corporation, used under license.

  • Page 2: Preface

    5060 and 5060X notebook computer. The manual also provides hardware and interface information for users who need an over- view of the system design. The manual is written for NEC-trained customer engineers, sys- tem analysts, service center personnel, and dealers.
  • Page 3 xiii Abbreviations ampere direct current alternating current DIMM dual-inline memory module ACPI advanced control power dual in-line package interface DLAB Divisor Latch Address bit advanced power management direct memory access advanced technology DMAC DMA controller (IBM PC) disk operating system Bulletin Board System DRAM dynamic RAM...
  • Page 4 Abbreviations hexadecimal Monochrome Display Adapter Hercules Graphics Adapter modified frequency modulation hertz megahertz integrated circuit millimeter identification millisecond intelligent device electronics most-significant bit IDTR interrupt descriptor table NASC National Authorized Service register Center Interrupt Mask register not connected inch numeric data processor INTA interrupt acknowledge Non-maskable Interrupt...
  • Page 5 Abbreviations revolutions per minute read real-time clock read/write slave SCSI Small Computer System Interface SDLC Synchronous Data Link Control signal ground SIMM single inline memory module serial infrared SOIC small outline integrated circuit SQFP silver quad flat package SVGA Super Video Graphics Array switch thin chip package thin film transistor...

  • Page 6: Table Of Contents

    Bridge Battery ......................1-13 System Memory......................1-13 Memory Map ......................1-13 System Video.......................1-14 Parallel Interface ......................1-14 Serial Interface......................1-14 NEC Versa Chip Set ....................1-15 Intel Pentium P55CLM Microprocessor ..............1-15 FireStar System Controllers ..................1-15 USB Controllers ....................1-15 256K X Flash ROM ....................1-16 ROM BIOS....................1-16 VGA Controller ....................1-16...
  • Page 7 Contents Keyboard Controller .....................1-17 PC CardBus Controller ..................1-17 Sound Integrated Circuit ..................1-17 Interrupt Controllers .....................1-18 Power Management Overview ..................1-19 System Power Management ..................1-20 Local Power Management..................1-20 Plug and Play.......................1-21 Specifications.......................1-22 Section 2 Setup and Operation Unpacking the System....................2-1 Hardware Setup ......................2-1 Cable Connections ....................2-3 Power Sources......................2-4 Using the AC Adapter...................2-4...
  • Page 8 Contents Looking at Screens ..................2-20 Using Keys.....................2-20 Checking/Setting System Parameters..............2-21 Setup Menus......................2-25 Main ......................2-25 Advanced.......................2-25 Security ......................2-26 Power Savings ....................2-28 Exit........................2-29 Using Power Management ..................2-29 Power Saving Modes ..................2-29 Power Management Settings ................2-30 Section 3 Troubleshooting Quick Troubleshooting ....................3-1 Helpful Questions ......................3-4 Section 4 Field Service Guidelines Preventive Maintenance ....................4-1 Cleaning the Notebook Exterior ................4-1...
  • Page 9 Appendix B Video Modes Index List of Figures NEC Versa 5000 Notebook ................1-1 Location of Controls on the Front of the NEC Versa 5000 ......1-2 LCD Status Bar and Button Locations ............1-4 Keyboard Layout ................... 1-6 VersaGlide Location ..................1-7 Left Side Features ..................
  • Page 10 Sliding the Drive Towards the Spacer............. 4-9 Removing the Hard Drive................4-9 Top Cover Subassembly................. 4-11 4-10 NEC Versa Model 5000 Illustrated Parts Breakdown........4-15 CPU Board Layout ..................A-1 I/O Board Layout................... A-2 List of Tables Model Configurations ..................1-2 Memory Map ....................
  • Page 11 viii Contents Parallel Printer Pin Assignments ..............A-4 Power Connector ................... A-5 Hard Disk Drive Connector................A-5 LCD Display Mode Setting (800x600 TFT Color LCD and Simultaneous CRT Display) ............... B-1 LCD Display Mode Setting (800x600 TFT Color LCD and Simultaneous CRT Display) ...............

  • Page 12: Section 1 Technical Information

    Section 1 Technical Information The NEC Versa 5000 Series notebook computer is lightweight, compact, and fully IBM compatible. NOTE This service manual covers only the NEC Versa 5060 and 5060X models. All figures in this manual reflect these models. Figure 1-1 NEC Versa 5000 Series Notebook This section of the manual provides system configuration information, including an over- view of hardware and interface components.

  • Page 13: Hardware Overview-Front

    Graphics Array Display (XGA),TFT Color Display HARDWARE OVERVIEW—FRONT Take a moment to become familiar with the location and function of controls located on the front of the system. Figure 1-2 Location of Controls on the Front of the NEC Versa 5000...

  • Page 14: Liquid Crystal Display (Lcd)

    SVGA, uses a 64-bit accelerator with a Peripheral Component Interconnect (PCI) in- terface. The LCD also supports VESA timing. The NEC Versa 5060 LCD features the following: 12.1-inch Super Video Graphics Array (SVGA) TFT high-resolution active matrix SVGA color display 0.3075 mm dot pitch...

  • Page 15: Power Button And Status Leds

    Figure 1-3 LCD Status Bar and Button Locations Power Button — The Power button is located on the chassis just below the LCD. It turns NEC Versa 5000 power on and off. Press the button to turn power on; press it again to turn power off.
  • Page 16 – the system is not powered on. – the system is in Save to Disk mode. Hard Disk Drive – Lights when the NEC Versa 5000 writes data to or retrieves data from the hard disk drive. CD-ROM Reader – Lights when data is read from a compact disc in the CD-ROM drive.

  • Page 17: Keyboard

    Figure 1-4 Keyboard Layout NEC VersaGlide The NEC VersaGlide is a built-in mechanism that functions as the system’s mouse. It con- trols the on-screen pointer (cursor). To use the VersaGlide, move your finger across the NEC VersaGlide pad, and the cursor follows. The buttons below the NEC VersaGlide al- low the user to select or deselect menu items.

  • Page 18: Ultraslim Versabay

    HARDWARE OVERVIEW—SIDES OF THE SYSTEM Your NEC Versa 5000 comes with many features on the left side of the system. The right side of the system features a port for securing the PortBar and air vents. Keep the air vents clear to allow for proper air circulation.

  • Page 19: Left Side Features

    Technical Information The features found on the left side of the system are shown in the following figure. Descriptions follow the figure. Figure 1-6 Left side features PC Card Release Buttons — Press the Release button when you want to remove an installed PC card.

  • Page 20: Around The Bottom Of The System

    Around the Bottom of the System The bottom of the NEC Versa 5000 is the location of the system’s memory module sock- ets, password override switch, battery pack release latches, VersaBay release lever and hard disk drive bay, as described next.

  • Page 21: Around The Back Of The System

    C: and D:. Around the Back of the System System ports for connecting your NEC Versa 5000 to optional devices (like a printer or external monitor) are located on the back of the system. For an understanding of each fea- ture, see the descriptions that follow the figure.

  • Page 22: Hardware Overview-Internal Components

    Serial Port — Use this 9-pin port to connect an external modem or other serial device. AC Power Port — Lets you attach the NEC Versa 5000 to the AC power source using the AC adapter that comes with your system. Keep the sys- tem connected to AC power whenever possible to keep the battery pack and internal CMOS battery charged.

  • Page 23: Hard Disk Drive

    CPU board. Audio Board The audio board provides the NEC Versa system with its audio capabilities via line-in/line- out jacks, and headphone/microphone jacks. It is situated on top of the main board. Audio...

  • Page 24: Bridge Battery

    Technical Information 1-13 Bridge Battery The bridge battery saves the memory contents and system status for up to 5 minutes while in Suspend mode. It is connected to the Audio board via connector P11. The AC adapter maintains voltage in the bridge battery when the system is powered on or off. The bridge battery stores 3.6 Volts, 70 mAH.

  • Page 25: System Video

    1-14 Technical Information SYSTEM VIDEO The system's LCD operates using the NeoMagic NM2160 Controller. Video signals travel from the controller through the system's 15-pin D-SUB connector using 3.3/5 volts. System video integrates a PCI-bus interface. The system ships with 2 MB Video RAM (VRAM).

  • Page 26: Nec Versa Chip Set

    100-pin PQFP Intel Pentium P55CLM Microprocessor The 166 MHz Intel Pentium microprocessors with MMX technology used in the NEC Versa Series computer is built on Intel’s advanced 2.5V BiCMOS silicon technology. The CPU has on-chip dual-processing, a local multiprocessor interrupt controller, and power management features.

  • Page 27: 256K X Flash Rom

    1-16 Technical Information The chip features include: USB Specification Rev 1.0 Open HCI Specification Rev 1.0a. 256K X Flash ROM The N28F002BC-90 flash ROM is a 32-pin, plastic lead chip carrier (PLCC). The chip al- lows easy updates to the system's BIOS if needed. More specifically, the ROM is flashed electronically, installing the latest BIOS revisions to the system.

  • Page 28: Vga Controller

    Technical Information 1-17 VGA Controller The NeoMagic NM2160 is a PCI 128-bit Graphics Accelerator. The integrated program- mable linear address feature accelerates the graphics user interface (GUI) performance. The controller also supports Hardware Multimedia and VESA interface standards. The controller provides advanced power management that helps to minimize power usage in the following modes: normal operation Standby (sleep) mode...

  • Page 29: Sound Integrated Circuit

    1-18 Technical Information Sound Integrated Circuit The ESS Technologies chip set ES1869A provides dynamic audio circuitry with the fol- lowing: Audio digital processor Plug and Play support High-performance 16-bit Stereo Codec Full-duplex operation for simultaneous record and playback Analog joystick quad timer and digital joystick support. Interrupt Controllers Using interrupts, it is possible to change the system’s code sequence.

  • Page 30: Power Management Overview

    1-19 POWER MANAGEMENT OVERVIEW Power Management in the NEC Versa lets you conserve energy, save battery power, ex- tend the life of your LCD backlight, and protect against data loss due to low battery power. Set some features to function automatically or activate them manually with the keyboard or a button.

  • Page 31: System Power Management

    Use Auto Setup to select one of four power management settings for local devices. These include Longest Life, Maximum Performance, Customize, and Power Management Off. The power management levels are also available during AC operation. The NEC Versa computer ships with Longest Life as the default power management setting. See Section 2 for specific procedures on using Auto Setup to select the power management settings.

  • Page 32: Plug And Play

    Similarly, you can remove external devices in Suspend mode and the NEC Versa detects the status when resumed. The NEC Versa is capable of having a keyboard or mouse added or removed while in the Power On mode. This capability is known a Hot Swap. Changes made while in Suspend...

  • Page 33: Specifications

    1-22 Technical Information SPECIFICATIONS Table 1-7 provides a complete list of NEC Versa Series system specifications. Table 1-7 Specifications Item Specification Chassis Configuration Size Width: 12.0 in. (306 mm) Depth: 9.6 in. (243 mm) Height: 1.5 in. (38 mm) Weight: 4.9 lb (2.23 kg) with Weight Saving Module 5.3 lb (2.4 kg) with FDD...
  • Page 34 Maximum 80-MB (by adding 2 so-DIMM of 32-MB) Video RAM 2 MB Video Interface (VGA) LCD NEC Versa 5060 12.1-inch high-resolution active matrix Thin Film Transistor (TFT) Super VGA (SVGA) color display, 800 x 600 pixels, 0.3075 mm dot pitch, 65,536 colors LCD NEC Versa 5060X 13.3-inch high-resolution active matrix Thin Film Transistor...
  • Page 35 1-24 Technical Information Table 1-7 Specifications (cont’d) Item Specification Internal Device Support Diskette Drive User-removable 3 1/2-inch, 1.44-MB, installs in UltraSlim VersaBay slot or connects to the external FDD connector Hard Disk Drives IDE interface (built-in), System ships with a 1.6, 2.1 or 3.2-GB hard disk drive 20X CD-ROM Reader User-removable twenty-speed (20X) CD-ROM reader, installs...
  • Page 36 Technical Information 1-25 Table 1-7 Specifications (cont’d) Item Specification Administrative Compliance U.S.: FCC, UL Canada: CSA, DOC Germany: VDE, TUV, CE Australia: AS for AC adapter only Other Compliance PC97 Compliance Energy Star VESA & PnP VESA PnP ISA...

  • Page 37: Section 2 Setup And Operation

    Always plug the AC adapter cord into an easily accessible outlet. Connect the AC adapter cable to the power port on rear of the NEC Versa. Plug one end of the AC power cable into the AC adapter and the other end into a properly grounded 120- or 240-volt wall outlet.
  • Page 38 Setup and Operation NOTE Do not cover or place objects on the AC adapter. This will allow heat to dissipate prop- erly. Ensure that all connections are properly seated and secure. CAUTION This equipment uses an ungrounded power cable. Replace the cord if it be- comes damaged.

  • Page 39: Cable Connections

    Setup and Operation Cable Connections Figure 2-2 shows the external connectors for the system. Where appropriate, secure cables by tightening the cable holding screws. Table 2-1 describes the I/O connectors on the rear of the system. For pin assignments, see Appendix A.

  • Page 40: Power Sources

    The following sections summarize the power sources. Using the AC Adapter Use the AC adapter and power cable that came with the NEC Versa to run the computer on alternating current (AC) power, or to recharge the battery pack. Use the AC adapter when- ever a wall outlet is nearby.

  • Page 41: Using The Main Battery Pack

    The battery pack is easy to install and remove. Checking Battery Power Levels Your NEC Versa 5000 Series system provides two tools to help you keep track of the main battery's power level: Battery Gauge utility, which lets you quickly identify how much battery power you have available.

  • Page 42: Battery Handling

    Battery Handling Keep the following in mind when removing or replacing a battery. Use Li-Ion batteries only in the NEC Versa computer for which they are de- signed. Turn off power to the system after use. Keeping system power on can degrade battery performance and shorten battery life.

  • Page 43: Replacing The Battery Pack

    Setup and Operation Replacing the Battery Pack Replace the battery pack installed in your NEC Versa system as follows. NOTE Use Li-Ion batteries in the NEC Versa computer for which they are designed. Close the LCD panel and turn the system upside down. Locate the battery bay latches on the bottom of the system.

  • Page 44: Sliding The Battery Release Latches

    Setup and Operation Figure 2-5 Sliding the battery release latches Lift up the end of the installed battery pack closest to the latches. Pull the battery away from the bay and lift it out. Figure 2-6 Removing the battery pack...

  • Page 45: Installing The Battery Pack

    Setup and Operation To install the charged battery pack, lower the end of the battery pack without connectors into the bay. Figure 2-7 Installing the battery pack Make sure the battery contacts are aligned properly with the connector inside the bay and press down on the battery pack to secure the connec- tion.

  • Page 46: Battery Precautions

    2-10 Setup and Operation Figure 2-8 Replacing the latch Battery Precautions To prevent accidental battery ignition, rupture, or explosion, adhere to the following: NOTE To avoid personal injury and property damage, read these battery precautions on han- dling, charging, and disposing of Li-Ion batter- ies.

  • Page 47: Recharging Battery Precautions

    Read the instructions that came with the battery charger before charging the bat- tery. Use only the NEC battery charger designed for your NEC Versa battery type. Different NEC Versa models require different batteries and battery chargers. Charge the battery for the specified charge time only.

  • Page 48: Operating Controls

    Figure 2-9 Power button and Status LED location Power Button — The Power button is located on the chassis just below the LCD. It turns NEC Versa 5000 power on and off. Press the button to turn power on; press it again to turn power off.
  • Page 49 Setup and Operation 2-13 NOTE After turning off the system, wait 5 seconds before turning it back on. This gives system compo- nents a chance to power down properly. The Battery/Charging Status LED is located on the right-hand LCD hinge and lights to indicate the following: Green –...

  • Page 50: Function Keys (Fn Keys)

    2-14 Setup and Operation Hard Disk Drive – Lights when the NEC Versa 5000 writes data to or re- trieves data from the hard disk drive. CD-ROM Reader – Lights when data is read from a compact disc in the CD- ROM drive.

  • Page 51: Smart Power Switch

    The Smart Power switch provides an automatic feature that prevents you from accidentally powering off the NEC Versa, and losing your data while your system is in Suspend mode. The Smart Power switch senses that the system is in Suspend mode and prevents you from...

  • Page 52: Power-On Self-Test (Post)

    2-16 Setup and Operation To power off the system from Suspend mode, press the Suspend/Resume button to make the system active. press the Power button to turn off the system. POWER-ON SELF-TEST (POST) Each time the system is powered on, the system checks the working status of components through an automatic power-on self-test (POST).

  • Page 53: Post Errors

    Setup and Operation 2-17 POST Errors Error messages will appear during POST when configuration information does not match the settings stored in memory. Error messages will also appear if the system loses the con- figuration information due to hardware failure. Refer to Table 2-4 for a description of POST error messages.

  • Page 54: Setup Utility

    2-18 Setup and Operation Hard Disk controller Press F2 to start Setup. Exit and save to update failure the parameters. Check to see if the hard disk connector is seated properly. The hard disk controller does not work and might need repair. Keyboard controller Unplug external keyboard if attached and reboot failure...

  • Page 55: Accessing Setup

    Setup and Operation 2-19 Accessing Setup To access Setup, press at the power-on prompt. With an Error at POST You will need to use the Setup utility if the system detects an error during POST, it prompts you with double beep sound and a message: "Press <F1> to Run SETUP.” With No Errors at POST To enter Setup when no error message is displayed during POST, press when the...

  • Page 56: Looking At Screens

    2-20 Setup and Operation Using keys Checking and setting system parameters. Looking at Screens Setup screens have three areas as described next. Parameters The left part of the screen. This area lists parameters and their current settings. Item Specific Help The right part of the screen.

  • Page 57: Checking/Setting System Parameters

    Setup and Operation 2-21 Checking/Setting System Parameters See the following table for a list of parameters, their factory default settings, and alternate settings. As you set each parameter, the Item-Specific Help describes the feature that it controls. To reset all system parameters to their factory default settings, select Default Values on the Exit screen.
  • Page 58 2-22 Setup and Operation Boot Options POST Errors Enabled Disabled Boot sequence 1. CD-ROM Drive 2. Diskette Drive 3. Hard Drive Floppy check Enabled Disabled Summary screen Enabled Disabled Keyboard Numlock Key Click Disabled Enabled Keyboard auto- 30/sec 26.7/sec, 21.8/sec, repeat 18.5/sec, 13.3/sec, 10/sec, rate...
  • Page 59 Setup and Operation 2-23 Advanced Integrated Peripherals COM/LPT setting Auto Manual COM Port A 3F8, IRQ 4 Auto, Disabled 2F8, IRQ 3 3E8, IRQ 4 2E8, IRQ 3 COM Port B 2F8, IRQ 3 Auto, Disabled 3F8, IRQ 4 3E8, IRQ 4 2E8, IRQ 3 COM Port B Device Fast IR...
  • Page 60 2-24 Setup and Operation Low Battery Beep Enabled Disabled Power Management Battery Only Always Power Savings Longest Life Off, Customize, Maximum Performance Idle Mode Standby Timeout 4 Minutes 1, 2, 6, 8, 12, 16 Minutes, Auto Suspend Timeout 10 Minutes 5, 15, 20, 30 Minutes, Off Hard Disk Timeout 2 Minutes...

  • Page 61: Setup Menus

    Setup and Operation 2-25 Setup Menus Read the following descriptions for an explanation of each item that appears in the Setup menus, as listed in the preceding table. Main Use the Main Setup screen to check or modify your basic system settings. Some fields are read-only fields that simply display current information.

  • Page 62: Security

    LPT port address and mode. You can also define the audio I/O address, MIDI port address, audio IRQ number and DMA channel. Plug & Play OS — displays whether the operating system on your NEC Versa is plug-and-play operating system.

  • Page 63: Password Override Switch

    Setup and Operation 2-27 Continue to the next field, Set User Password, to enter a user password. Enter the password twice. A dialog box notifies you that changes have been saved. Press to continue. The Enter “User Password is” field changes to Enabled. In the final field on the screen, enable the password on boot to prevent unauthorized access to the system.

  • Page 64: Power Savings

    2-28 Setup and Operation Press to continue. Select Save Changes & Exit. Press twice. Enter Enter Power Savings The Power Savings screen lets you balance system performance and energy conservation, for both battery and AC operation, using the following parameters. NOTE Some operating systems have their own power management software which overrides the settings in...

  • Page 65: Exit

    Save Changes Save all Setup changes. Using Power Management Power Management in the NEC Versa 5000 lets you conserve energy, save battery power, extend the life of your LCD backlight, and protect against data loss due to low battery power.

  • Page 66: Power Management Settings

    2-30 Setup and Operation Standby Mode – Eliminates unnecessary battery or AC power consumption. The LCD panel, Hard Disk Drive and CD-ROM reader all shut down, and the Keyboard Controller and CPU slow down, providing both privacy and power savings. To end Standby mode, press any key and return to Active mode.

  • Page 67: Section 3 Troubleshooting

    Section 3 Troubleshooting This section focuses on providing you with some information on basic troubleshooting as well as how to translate some system error messages. QUICK TROUBLESHOOTING This section summarizes problems that may develop during system operation and lists sug- gested corrective actions.
  • Page 68 Troubleshooting System halts during boot sequence Check condition of selected boot device (diskette, hard disk or CD-ROM) for bad boot track or incorrect OS files. Try booting from a new bootable diskette and recopy or repartition hard disk. Check for any BIOS error messages on the display screen.
  • Page 69 If the PC card is a Type II card, install it in the system’s other PC card slot. Replace the PC card. Replace the I/O board. NEC VersaGlide doesn’t work Check if PS/2 or Alps mouse driver is properly installed. Check VersaGlide cable inside the system if it is inserted properly.

  • Page 70: Helpful Questions

    Troubleshooting HELPFUL QUESTIONS Here are some helpful questions to ask when troubleshooting the notebook: Is there any external power source connected to the computer? Is the battery fully charged? Is the computer turned on and the Power LED activated? Is the LCD display switched to the external monitor? Are all cables and devices connected properly and securely? Are all needed device drivers installed properly? Have you checked the AUTOEXEC.BAT and CONFIG.SYS files for errors?

  • Page 71: Section 4 Field Service Guidelines

    “Illustrated Parts Breakdown” contains an exploded view diagram and a listing of field-replaceable parts with part numbers. “Service and Product Information” lists NEC service and information telephone numbers. PREVENTIVE MAINTENANCE Preventive maintenance is limited to cleaning the plastic case, the keyboard, the display screen, and the diskette drive heads as required.

  • Page 72: Cleaning The Notebook Interior

    4-2 Field Service Guidelines Wipe the outside of the system, keyboard, and display with a soft, clean cloth. Remove stains with a damp, almost dry cloth. Use glass cleaner to clean the LCD. Apply the glass cleaner directly to the cloth and then wipe the LCD. Do not use solvents or strong, abrasive cleaners on any part of the system.

  • Page 73: Handling The Battery Pack

    Field Service Guidelines 4-3 Use hard disk maintenance program like DEFRAG under DOS, or acquire Norton Utilities SPEEDISK programs. These programs reorganize your hard disk by eliminating fragmentation and improves the hard disk access time. Handling the Battery Pack The battery pack furnished with the computer require reasonable care and handling to en- sure efficient operation and maximum life.

  • Page 74: Required Tools And Equipment

    Label all removed connectors. Note where the connector goes and in what posi- tion it was installed. Required Tools and Equipment All NEC Versa corrective maintenance procedures can be performed using the following tools: Tweezers Small flat-head screwdriver...

  • Page 75: Battery Pack

    Figure 4-1 Releasing the Battery Pack UltraSlim VersaBay The NEC Versa 5000 comes with an UltraSlim VersaBay that lets you install the diskette drive, 20X CD-ROM reader, or Weight Saver pack in your system. Insert the Weight Saver pack into the VersaBay to decrease system weight. This is especially handy when you are traveling with your notebook computer! Removing and installing devices in the VersaBay is easy.

  • Page 76: Release Lever Cover

    4-6 Field Service Guidelines Turn the system over and locate the VersaBay Release Lever cover. Figure 4-2 Release Lever cover Open the cover. Opening the cover puts your system into a Suspend state, if it is currently powered on. Figure 4-3 Opening the cover...

  • Page 77: Pressing The Release Lever

    Field Service Guidelines 4-7 Press the Release Lever toward the front of the system. Be sure that your fingers are not in front of the device that you are trying to remove. Figure 4-4 Pressing the Release Lever Pull the device installed in the VersaBay away from the system and re- move it.

  • Page 78: Removing The Hard Disk Drive

    4-8 Field Service Guidelines Removing the Hard Disk Drive Make sure your NEC Versa is powered off, all external options are disconnected, and the LCD panel is closed. Then proceed as follows to replace the hard disk drive. NOTE The NEC Versa must be powered off while the hard drive is being removed and installed.

  • Page 79: Sliding The Drive Towards The Spacer

    Field Service Guidelines 4-9 Figure 4-7 Sliding the drive towards the spacer Figure 4-8 Removing the hard drive Once you disconnect the drive connector from the system, lift the drive up by the drive spacer and lift it out of the bay.

  • Page 80: Keyboard

    4-10 Field Service Guidelines Keyboard Remove the keyboard from the system as follows. Use a rubber fingertip to release the two screw covers. There is one cover above function keys and another above the keys. Prt Scr Pause Remove two screws and a retainer on each side of the top edge of the keyboard. Use a screwdriver to gently lift the top edge of the keyboard up and towards the VersaGlide while spreading the keyboard frame at or near the center on each side of the keyboard.

  • Page 81: Bottom Assembly

    Field Service Guidelines 4-11 Carefully separate the top and bottom subassemblies starting at the UltraSlim VersaBay opening Lift off and turn over the Top Cover Assembly. Figure 4-9 show the various components on the under side of the top cover. Table 4-2 shows connector num- bers and number of screws for each of the components in the top cover subas- sembly.

  • Page 82: Top Cover Components

    4-12 Field Service Guidelines Remove the Main board as follows Remove four screws and two stand offs Disconnect cable at CN29 Lift Main board from bottom assembly Remove the VersaBay detector board as follows Remove two screw Table 4-2 Top Cover Components Component No.

  • Page 83: Illustrated Parts Breakdown

    ILLUSTRATED PARTS BREAKDOWN The NEC part numbers and illustrated parts breakdown (IPB) figure for the NEC Versa 5000 Series. The figure shows the system exploded view diagram, or IPB. The following table lists field-replaceable parts and corresponding part numbers. NEC Versa 5000 Series Field-Replaceable Parts...
  • Page 84 32. Shipping Carton (Brown Box)* 158-041020-000 33. Shipping Carton Litho* 158-041032-000 34. NEC Versa 5000 Series User’s Guide* 819-200364-000 35. NEC Versa 5000 Service and Reference Manual * 819-200371-000 36. LCD Screw Cover* 3RE2234503752 37. LCD Lock* 3RE226500630A 38. VersaBay Release Cover* 3RE2129501090A 39.
  • Page 85 Figure 4-10 NEC Versa 5000 Series Illustrated Parts Breakdown...

  • Page 86: Service Information

    TECHNICAL SUPPORT NECCSD Customer Service Response Center provides an E-mail service for Internet users. Technical questions regarding NEC products can be sent over the Internet system to the Center. The Internet address is as follows: ucptechsupport@nec-computers.com...

  • Page 87: Product Information

    Field Service Guidelines 4-17 PRODUCT INFORMATION NEC FaxFlash is an automated electronic information service used to obtain up-to-date product application notes, installation procedures, troubleshooting tips, data sheets, techni- cal information bulletins, price lists, and other information. Information can be obtained from the FaxFlash service 24 hours a day, 7 days a week. Us- ing a touch-tone telephone, call the FaxFlash number, order the desired information through the automated attendant, and FaxFlash will automatically fax the information.
  • Page 88 4-18 Field Service Guidelines For international use, first enter the international long distance access number (011), your country code, area code or city code, then your fax number. The information requested will be sent automatically to your fax machine. If FaxFlash at- tempts to send the second order before the first order is completed, the order could be can- celed.

  • Page 89: Appendix A Connector Locations And Pin Assignments

    Appendix A Connector Locations and Pin Assignments Figure A-1 and Table A-1 show Main board connectors. The remaining tables provide pin assignments for additional system connectors. Figure A-1 CPU Board Layout...

  • Page 90: I/O Board Layout

    Connector Locations and Pin Assignments Table A-1 CPU Board Connectors Connector Description CPU Assembly CN11 LCD Panel CN13 LED Status Bar CN17 Keyboard CN18 Power Board CN20 CN27 LCD Panel CN29 Memory Card Connector Figure A-2 I/O Board Layout...

  • Page 91: Top Cover Subassembly

    Connector Locations and Pin Assignments Table A-2 Top Cover Subassembly Connector Description CN1 (LED Status Board) Main Board (CN 13) CN2 CN4 (Audio Board) HDD Connector Assembly Table A-3 Keyboard/Mouse Connectors Signal Keyboard Data Mouse Data Ground Keyboard Clock Mouse Clock Table A-4 Serial Port Connector Pin Assignments Signal Data Carrier...

  • Page 92: Crt Connector Pin Assignments

    Connector Locations and Pin Assignments Table A-5 CRT Connector Pin Assignments Signal Green Blue OPT1 Ground Ground Ground Ground +5V PnP VESA Vcc Ground OPT2 PnP VESA Data Horizontal Sync Vertical Sync PnP VESA Clock Table A-6 Parallel Printer Pin Assignments Signal - Strobe Data Bit 0...
  • Page 93 Connector Locations and Pin Assignments Table A-6 Parallel Printer Pin Assignments Signal Select - Auto Feed XT - Error - Initialize - Select In 18 -25 Ground Table A-7 Power Connector Signal Ground DCSYS DCCHG Type Table A-8 Hard Disk Drive Connector Signal HDD Access LED Chip Select 0...
  • Page 94 Connector Locations and Pin Assignments Table A-8 Hard Disk Drive Connector Signal DMACK Not Used IO Channel Ready MS Select IO Write I/O Read DMA Request Data 0 Data1 Data15 Data14 Data2 Data13 Data3 Not Used Data12 Ground Data4 Ground Data4 Ground Data5...
  • Page 95 Connector Locations and Pin Assignments Table A-8 Hard Disk Drive Connector Signal Ground Ground RESET Ground...

  • Page 96: Appendix B Video Modes

    Appendix B Video Modes The following tables list NEC Versa system video modes. Table B-1 LCD Display Mode Setting (800x600 TFT Color LCD and Simultaneous CRT Display) Mode Display Text Pixel Video (Hex) Mode Colors Display Resolution Font Memory (KB)
  • Page 97 Video Modes Table B-1 LCD Display Mode Setting (800x600 TFT Color LCD and Simultaneous CRT Display) Mode Display Text Pixel Video (Hex) Mode Colors Display Resolution Font Memory (KB) Text Mono 80x25 720x350 Text Mono 80x25 720x350 9x14 7*** Text Mono 80x25 720x400...
  • Page 98 Video Modes Table B-3 CRT Display Mode (CRT only) Mode Display Text Pixel Refresh (Hex) Mode Colors Display Resolution Font Rate 0, 1 Text 40x25 320x200 0*, 1* Text 40x25 320x200 8x14 0**, 1** Text 40x25 360x400 9x16 2, 3 Text 80x25 640x200...
  • Page 99 Video Modes Graph Pack 640x 80x30 8x16 25.175 31.5 1024 31.5 37.9 43.3 Graph Pack 640x 80x30 8x16 25.175 31.5 1024 31.5 37.5 43.3 Graph Pack 800x 100x37 8x16 37.8 1024 49.5 46.9 56.25 53.7 Graph Pack 800x 100x37 8x16 37.8 1536 49.5...

  • Page 100: Battery Replacement

    A lithium CMOS clock battery in your computer maintains system configuration information. In the event that the battery fails to maintain system configuration information, NEC recommends that you replace the battery. Have an authorized NEC service representative replace the battery.
  • Page 101 Index Diskette controller, serial interface, parallel interface, 1-17 Diskette drive, 1-7, 1-12 AC adapter, 2-4 Display, 1-23 Accessing setup, 2-19 Active mode, 1-20, 2-29 Air vents, 1-7 Automatic power saving features, 1-19 Emergency Reset Switch, 1-8 Expansion port, 1-11 External Diskette Drive connector, 1-11 Backup system disk, 4-2 Battery handling, 2-6...
  • Page 102 Model configurations, 1-1 Power management settings Monitor port, 1-11 default, 1-20 Power sources, 2-4 Power-on self test (POST), 2-16 NEC Versa disassembly sequence, 4-3 Product information, 4-17 NEC Versa video modes, B-1 Numeric keys, 2-15 Quick troubleshooting, 3-1 Operating controls, 2-12...
  • Page 103 Index-3 Advanced, 2-25 Exit, 2-29 Main, 2-25 Power Savings, 2-28 Security, 2-26 Side features, 1-7 Smart power switch, 2-15 Sound board, 1-12 Standby mode, 1-20 Suspend mode, 2-30 System features back, 1-10 bottom, 1-9 side, 1-7 System Prameters, 2-16, 2-21 System setup, 2-1 System specifications, 1-22 System video, 1-14...

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Versa 5060x

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