Dell Inspiron 8600 Owner's Manual
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Dell Inspiron 8600 Owner's Manual

Dell Inspiron 8600 Owner's Manual

Dell owner's manual laptop pc inspiron 8600
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See also: Service Manual , Owner's Manual
Enlarged version
Dell™ Inspiron™ 8600
Owner's Manual
Model PP02X
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

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Summary of Contents for Dell Inspiron 8600

  • Page 1 Dell™ Inspiron™ 8600 Owner’s Manual Model PP02X w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Intel Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under license; EMC is a registered trademark of EMC Corporation.

  • Page 3: Table Of Contents

    Contents Finding Information A Tour of Your Computer Front View ........Left View .
  • Page 4 Using Batteries and Module Bay Devices Using a Battery ........Battery Performance Checking the Battery Charge Charging the Battery...
  • Page 5 Touch Pad or Mouse Problems External Keyboard Problems Unexpected Characters ......Using CDs, DVDs, and Other Multimedia Copying CDs and DVDs .
  • Page 6 Reinstalling Drivers and Utilities Manually Reinstalling Drivers for Windows XP Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Resolving Software and Hardware Incompatibilities Adding and Replacing Parts Adding Memory ....... . .
  • Page 7 ......Commonly Used Options Dell Technical Support Policy (U.S. Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party"...
  • Page 8 Contents...

  • Page 9: Finding Information

    • Microsoft Windows License Label Find it Here Setup Diagram ® The Dell Inspiron help file Click the Start button and click Help and Support. Click User and system guides and click User’s guides. Click Dell Inspiron Help. Service Tag and Microsoft Windows License These labels are located on the bottom of your computer.
  • Page 10 Dell Support Website — support.dell.com NOTE: Select your region to view the appropriate support site. The Dell Support website provides several online tools, including: • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses • Community — Online discussion with other Dell customers •...

  • Page 11: A Tour Of Your Computer

    D I S P L A Y L A T C H — Keeps the display closed. — For more information about your display, see the Dell Inspiron help file. To access the help D I S P L A Y file, see page 61.
  • Page 12 DEVICE STATUS LIGHTS Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing.
  • Page 13 S P E A K E R S volume control keyboard shortcuts. For more information, see page 41. — Touch pad buttons provide the functionality of a mouse. See the Dell Inspiron T O U C H P A D B U T T O N S help file for more information.
  • Page 14 KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following: A Tour of Your Computer Turns on when the numeric keypad is enabled. Turns on when the uppercase letter function is enabled. Turns on when the scroll lock function is enabled.

  • Page 15: Left View

    — Supports one PC Card, such as a modem or network adapter. For more information, P C C see the Dell Inspiron help file. To access the help file, see page 61. AUDIO CONNECTORS Attach headphones or speakers to the...

  • Page 16: Right View

    H A R D D R I V E — Stores software and data. — Lets you attach a commercially available antitheft device to the computer. S E C U R I T Y C A B L E S L O T For more information, see the instructions included with the device.

  • Page 17: Back View

    — You can install devices such as an optical drive or Dell TravelLite™ module in the module bay. For more information, see the Dell Inspiron help file. To access the help file, see page 61. — Releases a device. For more information, see the Dell Inspiron help file.
  • Page 18 VIDEO OUT CONNECTOR CONNECTORS NETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector. A Tour of Your Computer Connects your computer to a TV. For more information, see page 47.
  • Page 19 For additional information on using the modem, see the online modem documentation supplied with your computer. Connects an external monitor. For more information, see the Dell Inspiron help file. To access the help file, see page 61. A Tour of Your Computer...

  • Page 20: Bottom View

    Bottom View battery-bay latch release hard drive Mini PCI card/modem cover B A T T E R Y B A Y L A T C H R E L E A S E B A T T E R Y —...

  • Page 21: Setting Up Your Computer

    Setting Up Your Computer Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP), such as AOL or MSN. Your ISP will offer one or more of the following Internet connection options: •...

  • Page 22: Modem And Internet Connection Problems

    4 In the next window, click the appropriate option: • If you do not have an ISP and want to select one, click Choose from a list of Internet service providers (ISPs). • If you have already obtained setup information from your ISP but you did not receive a setup CD, click Set up my connection manually.

  • Page 23: Setting Up A Printer

    U R N O F F C A L L W A I T I N G C A T C H deactivating this feature. Then adjust the dial-up networking connection properties. Click the Start button and click Control Panel. Click Printers and Other Hardware, click Phone and Modem Options, click the Dialing Rules tab, and then click Edit.

  • Page 24: Printer Problems

    3 Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way. Printer Problems H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S computer (see page 23).

  • Page 25: Setting Up The Docking Device To Connect To A Network

    Setting Up the Docking Device to Connect to a Network NOTE: A network adapter is also referred to as a network interface controller (NIC). NOTICE: Do not install a network adapter or a network adapter/modem combination PC Card until you complete the docking device setup.

  • Page 26: Uninterruptible Power Supplies

    Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection.

  • Page 27: Using Batteries And Module Bay Devices

    For more information about the second battery, see page 31. NOTE: The module bay in your computer supports a second battery. The Dell D/Bay does not support a second battery. Operating time is significantly reduced when you perform operations including, but not limited to,...

  • Page 28: Checking The Battery Charge

    Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The lithium-ion battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.

  • Page 29: Charging The Battery

    90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low level. For more information on low-battery alarms, see the Dell Inspiron help file. To access the help file, see page 61. Charging the Battery...

  • Page 30: Removing A Battery

    If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet. The battery is too hot to start charging if the down the computer, disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature.

  • Page 31: Storing A Battery

    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see page 100). E S T T H E E L E C T R I C A L O U T L E T —...

  • Page 32: Checking The Charge On The Second Battery

    All devices that you install in the module bay, except a second battery, can also be installed in the Dell D/Bay. Your Dell™ computer ships with an optical drive installed in the module bay. However, the device screw is not installed in the optical drive but packaged separately. When you install your device in the module bay, you can install the device screw.

  • Page 33: If The Device Screw Is Not Installed

    NOTE: You do not need to install the device screw unless you want to secure the module inside the computer for security purposes. If the Device Screw Is Not Installed NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer.

  • Page 34: If The Device Screw Is Installed

    If the Device Screw Is Installed 1 Save and close any open files, exit any open programs, and shut down the computer (see page 26). 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.

  • Page 35: Removing And Installing Devices While The Computer Is Running

    6 Pull the device out of the module bay. NOTICE: Insert devices into the module bay before you dock and turn on the computer. 7 Insert the new device into the bay, and push the device until you feel a click. 8 Replace the device screw.

  • Page 36: If The Device Screw Is Not Installed

    If the Device Screw Is Not Installed 1 Double-click the Safely Remove Hardware icon on the taskbar. 2 Click the device you want to eject and click Stop. NOTICE: To prevent damage to devices, place them in a safe, dry place when they are not installed in the computer.

  • Page 37: If The Device Screw Is Installed

    If the Device Screw Is Installed 1 Double-click the Safely Remove Hardware icon on the taskbar. 2 Click the device you want to eject and click Stop. 3 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.
  • Page 38 6 Pull the device out of the module bay. 7 Insert the new device into the bay, push the device until you feel a click, and replace the screw. Windows XP automatically recognizes the new device. 8 If necessary, enter your password to unlock your computer. Using Batteries and Module Bay Devices...

  • Page 39: Using The Keyboard And Touch Pad

    Using the Keyboard and Touch Pad Numeric Keypad The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, ensure that the keypad is enabled, and press <Fn> and the desired key. light indicates that the keypad is active.

  • Page 40: Keyboard Shortcuts

    Enables and disables the numeric keypad Enables and disables the scroll lock Displays the Dell™ QuickSet Battery Meter Requires Dell QuickSet to function. Ejects the tray out of the drive. Switches the video image to the next display in the...

  • Page 41: Power Management

    Power Management <Fn> <Esc> Speaker Functions If no sound comes from the speakers, press <Fn> <End> and adjust the volume. <Fn> <Page Up> <Fn> <Page Dn> <Fn> <End> ® ® Microsoft Windows Logo Key Functions Windows logo key and <m> Windows logo key and <Shift>...

  • Page 42: Touch Pad

    To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and then click Keyboard. Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display.

  • Page 43: Customizing The Touch Pad

    Customizing the Touch Pad You can disable the touch pad or adjust their settings by using the Mouse Properties window. 1 Click the Start button, click Control Panel, and then click Printers and Other Hardware. Click Mouse. 2 On the Mouse Properties window: •...

  • Page 44: Unexpected Characters

    Type some characters on the integrated keyboard and verify that they appear on the display. If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 100). NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.

  • Page 45: Using Cds, Dvds, And Other Multimedia

    Sonic support website at support.sonic.com. Currently, there are five DVD writable disc formats available: DVD+R, DVD+RW, DVD-R, DVD-RW and DVD-RAM. The DVD-writable drives installed in Dell DVD+R and DVD+RW media, as well as read DVD-R and DVD-RW media, but the drives will not write to and may not read DVD-RAM media.

  • Page 46: Using Blank Cd-Rs, Cd-Rws, Dvd+Rs, And Dvd+Rws

    • If you have two CD or DVD drives, select the drive into which you have inserted your source CD or DVD and click Copy. The computer copies the data on the CD or DVD to the blank CD or DVD. Once you have finished copying the source CD or DVD, the CD or DVD that you have created automatically ejects.

  • Page 47: Connecting Your Computer To A Tv Or Audio Device

    Video and audio cables for connecting your computer to a TV or other audio device are not included with your computer. Cables may be purchased at most consumer electronics stores. The composite TV-out adapter cable is available for purchase from Dell. Your TV has either an S-video input connector or a composite video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable or composite video cable to connect your computer to your TV.

  • Page 48: Composite Video Connection

    4 Plug the single-connector end of the audio cable in to the headphone connector on your computer. 5 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 6 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.
  • Page 49 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite TV-out adapter cable to the S-video TV-out connector on the computer. S-video TV-out connector S-video connector 3 Plug one end of the composite video cable in to the composite video-input connector on the composite TV-out adapter cable.

  • Page 50: Enabling The Display Settings For A Tv

    5 Plug the single-connector end of the audio cable in to the headphone connector on the computer. 6 Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.
  • Page 51 6 On the left side of the menu, click nView Display Mode. 7 Click Clone to enable the television. 8 Click Apply. 9 Click OK to confirm the settings change. 10 Click Yes to keep the new settings. 11 Click OK. Using CDs, DVDs, and Other Multimedia...
  • Page 52 Using CDs, DVDs, and Other Multimedia...

  • Page 53: Setting Up A Home And Office Network

    Setting Up a Home and Office Network Connecting to a Network Adapter Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable: 1 Connect the network cable to the network adapter connector on the back of your computer.

  • Page 54: Network Setup Wizard

    An ad-hoc network does not use routers or access points and consists of computers that broadcast to one another. For additional assistance with setting up your wireless connection, go to support.dell.com and search for the keyword wireless setup.

  • Page 55: Connecting To A Wireless Network In Microsoft ® Windows ® Xp

    Your wireless network card requires specific software and drivers in order to connect to a network. The software is already installed. If the software is removed or corrupted, follow the instructions included in the user's guide for your wireless network card. The user’s guide is available on the Dell Support website at support.dell.com.
  • Page 56 If you select a secure network (identified by a enter a WEP or WPA key when prompted. NOTE: Network security settings are unique to your network. Dell cannot provide this information. Your network is configured automatically. NOTE: Your computer can take up to 1 minute to connect to the network.
  • Page 57 Thereafter, whenever you log on to your computer in the area of the wireless network, the same pop-up notifies you of the wireless network connection. Setting Up a Home and Office Network...
  • Page 58 Setting Up a Home and Office Network...

  • Page 59: Solving Problems

    If you have a problem with an external device, see the device documentation or contact the manufacturer. See page 31. Press the power button to resume from standby mode. See the Dell Inspiron help file (see page 61) for more information on standby mode. Get technical assistance from Dell. See page 100.
  • Page 60 See page 62. See page 41. See page 24. See page 22. See page 64. See page 43. See page 43. See page 44. See page 64 See page 54. See page 61. See page 66. See page 22. See page 67. See page 69.

  • Page 61: Accessing Help

    — A floppy disk is in the floppy drive. X I T S O M E P R O G R A M S A N D T R Y — Contact Dell (see page 100). — The : \ / : * ?

  • Page 62: Video And Display Problems

    R E Q U I R E D . D L L F I L E W A S N O T F O U N D open is missing an essential file. Remove and then reinstall the program. Click the Start button. Click Control Panel.

  • Page 63: If The Display Is Difficult To Read

    <Fn> <F8> to switch the video image to the display. If the display is difficult to read — See the Dell Inspiron help file for instructions on D J U S T T H E B R I G H T N E S S adjusting the brightness.

  • Page 64: If Only Part Of The Display Is Readable

    If the external monitor works, the computer display may be defective. Contact Dell (see page 100). Scanner Problems H E C K T H E P O W E R C A B L E C O N N E C T I O N cable is firmly connected to a working electrical power source and that the scanner is turned on.

  • Page 65: If You Have Problems With A Hard Drive

    Turn on the computer. L E A N T H E D R I V E — See "Cleaning Your Computer" in the Dell Inspiron help file for instructions. To access the help file, see page 61. If you have problems with a hard drive L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N may prevent the operating system from starting.

  • Page 66: Pc Card Problems

    P R O V I D E D P C C A R D P C C A R D N O T P R O V I D E D B Y — Many software manufacturers — Double-click the — Contact Dell E L L —...

  • Page 67: A Program Stops Responding

    A program stops responding N D T H E P R O G R A M — Simultaneously press <Ctrl> <Shift> <Esc>. Click the Applications tab, and then select the program that is no longer responding. Click End Task. Error messages appear E V I E W "...

  • Page 68: If You Drop Or Damage Your Computer

    14 Replace the battery. 15 Turn on the computer and verify that it is working properly. If the computer does not start, or if you cannot identify the damaged components, contact Dell (see page 100). If You Drop or Damage Your Computer 1 Save and close any open files, exit any open programs, and shut down the computer (see page 26).

  • Page 69: Resolving Other Technical Problems

    — Go to support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See page 98 for a description of the hardware and software support provided by Dell.

  • Page 70: Identifying Drivers

    Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

  • Page 71: Manually Reinstalling Drivers For Windows Xp

    • Dell PC Restore by Symantec restores your hard drive to the operating state it was in when you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive and removes any applications installed after you received the computer.
  • Page 72 Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen. Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 71) to resolve the problem.

  • Page 73: Using Dell Pc Restore By Symantec

    Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restore restores your hard drive to the operating state it was in when you purchased the computer.

  • Page 74: Resolving Software And Hardware Incompatibilities

    PC Restore to return your computer’s operating system to its original state. 1 Log on to the computer as a local administrator. 2 In Windows Explorer, go to c:\dell\utilities\DSR. 3 Double-click the filename DSRIRRemv2.exe. NOTE: If you do not log on as a local administrator, a message appears stating that you that you must do so.
  • Page 75 5 Double-click any conflict to display the Properties window. If an IRQ conflict exists, the Device status area in the Properties window reports the cards or devices that share the device's IRQ. 6 Resolve conflicts by reconfiguring the devices or removing the devices from the Device Manager.
  • Page 76 Solving Problems...

  • Page 77: Adding And Replacing Parts

    See page 89 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty. CAUTION: Before working inside your computer, follow the safety instructions located in the Product Information Guide.
  • Page 78 7 Turn the computer over, loosen the captive screw from the memory module cover, and then remove the cover. captive screw memory module cover NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
  • Page 79 8 If you are replacing a memory module, remove the existing module: Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up. Remove the module from the connector. securing clips (2 per connector) NOTICE:...
  • Page 80 9 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. Align the notch in the module edge connector with the tab in the connector slot. NOTICE: Only hold the module by the shorter, notched ends.

  • Page 81: Adding A Mini Pci Card

    Wireless LAN Mini PCI cards. Under no circumstances should the user install such a device. Only trained Dell service personnel are authorized to install a 5 GHz Wireless LAN Mini PCI card. If you are removing and/or installing a 2.4 GHz (802.11b, 802.11b/g) Mini PCI Card, please follow the instructions noted below.
  • Page 82 If you ordered a Mini PCI card with your computer, the card is already installed. 1 Ensure that the work surface is flat and clean to prevent scratching the computer cover. 2 Save and close any open files, exit any open programs, and then shut down the computer (see page 26).
  • Page 83 9 If a Mini PCI card is not already installed, go to step 10. If you are replacing a Mini PCI card, remove the existing card: Disconnect the Mini PCI card from any attached cables. Release the Mini PCI card by spreading the metal securing tabs until the card pops up slightly.

  • Page 84: Adding A Modem

    Mini PCI card 12 Replace the cover and tighten the screw. Adding a Modem If you ordered the optional modem at the same time that you ordered your computer, Dell installed the modem for you. CAUTION: Before working inside your computer, read the safety instructions located in the Product Information Guide.
  • Page 85 8 Turn the computer over, and loosen the captive screw from the Mini PCI card/modem cover. Mini PCI card/modem cover captive screw Adding and Replacing Parts...
  • Page 86 9 If a modem is not already installed, go to step 10. If you are replacing a modem, remove the existing modem: Remove the screws securing the modem to the system board, and set it aside. Pull straight up on the attached pull-tab to lift the modem out of its connector on the system board, and disconnect the modem cable.

  • Page 87: Replacing The Hard Drive

    Hard drives are extremely fragile; even a slight bump can damage the drive. NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. To replace the hard drive in the hard drive bay: 1 Ensure that the work surface is flat and clean to prevent scratching the computer cover.
  • Page 88 7 Turn the computer over, and remove the hard drive screw. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. 8 Slide the hard drive out of the computer. 9 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive.

  • Page 89: Appendix

    Appendix Specifications Microprocessor Microprocessor type L1 cache L2 cache 1.3 GHz to 1.7 GHz 1.8 GHz and above External bus frequency System Information System chip set Data bus width DRAM bus width Microprocessor address bus width PC Card CardBus controller PC Card connector Cards supported PC Card connector size...
  • Page 90 Memory Memory module connector Memory module capacities Memory type Standard memory Maximum memory Ports and Connectors Video Audio S-video TV-out Mini PCI Modem Network adapter Communications Modem: Type Controller Interface Network adapter Wireless Appendix two user-accessible SODIMM sockets 256 MB, 512 MB, and 1024 MB 333-MHz DDR SDRAM (PC2700) 256 MB 2 GB...
  • Page 91 Video Video type Data bus Video controller Video memory LCD interface TV support Audio Audio type Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls 32-bit hardware accelerated (NVIDIA GeForce FX Go 5200), 64-bit hardware accelerated (NVIDIA GeForce FX Go 5200 and ATI Mobility Radeon 9000) or, 128-bit hardware accelerated (NVIDIA GeForce4 4200 Go, NVIDIA GeForce FX...
  • Page 92 Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions Response time (typical) Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch Power Consumption: Panel with backlight (typical) Controls Keyboard Number of keys Key travel Key spacing Layout Appendix WUXGA, WSXGA+, and WXGA 222.5 mm (8.76 inches) 344.5 mm (13.56 inches)
  • Page 93 Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Charge time with computer off Operating time Life span (approximate) Temperature range: Operating Storage 240 cpi 64.88-mm (2.55-inch) sensor-active area 48.88-mm (1.92-inch) rectangle 9-cell "smart"...
  • Page 94 AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight: With travel module and 72-WHr battery With CD drive and 72-WHr battery Appendix 90–264 VAC...

  • Page 95: Standard Settings

    Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating Storage Altitude (maximum): Operating Storage Standard Settings...

  • Page 96: Viewing The System Setup Screens

    System security and hard-drive password settings NOTICE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the settings for the system setup program. Certain changes might make your computer work incorrectly.
  • Page 97 Performing a One-Time Boot You can set a one-time-only boot sequence without entering the system setup program. (You can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Turn off the computer.

  • Page 98: Dell Technical Support Policy (U.s. Only)

    Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician-assisted technical support, online technical support is available at support.dell.com.

  • Page 99: Definition Of "Third-Party" Software And Peripherals

    Third-party software and peripherals include any peripheral, accessory, or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

  • Page 100: Contacting Dell

    Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 101 Tech Support Services Sales Aruba General Support Australia (Sydney) E-mail (Australia): au_tech_support@dell.com International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell.com Country Code: 61 Home and Small Business City Code: 2 Government and Business Preferred Accounts Division (PAD) Customer Care Technical Support (portables and desktops)
  • Page 102 Country (City) International Access Code Country Code City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support...
  • Page 103 Country (City) International Access Code Country Code City Code Canada (North York, Ontario) Online Order Status: www.dell.ca/ostatus International Access Code: 011 AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government)
  • Page 104 Country Code: 86 Technical Support E-mail: cn_support@dell.com City Code: 592 Customer Care E-mail: customer_cn@dell.com Technical Support Fax Technical Support (Dell™ Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches,...
  • Page 105 Country (City) International Access Code Country Code City Code Czech Republic (Prague) Website: support.euro.dell.com International Access Code: 00 E-mail: czech_dell@dell.com Country Code: 420 Technical Support Customer Care Tech Fax Switchboard Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/dk/da/emaildell/...
  • Page 106 Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support Customer Care Switchboard Switchboard (calls from outside of France)
  • Page 107 Hong Kong Website: support.ap.dell.com International Access Code: 001 Technical Support E-mail: apsupport@dell.com Country Code: 852 Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault™) Customer Care Large Corporate Accounts Global Customer Programs...
  • Page 108 Country (City) International Access Code Country Code City Code Ireland (Cherrywood) Website: support.euro.dell.com International Access Code: 16 E-mail: dell_direct_support@dell.com Country Code: 353 Technical Support City Code: 1 U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K.
  • Page 109 Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs,...
  • Page 110 Country Code: 853 Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Malaysia (Penang) Website: support.ap.dell.com International Access Code: 00 Technical Support (Dell Precision, OptiPlex, and Latitude) Country Code: 60 Technical Support (Dimension, Inspiron, and City Code: 4 Electronics and Accessories)
  • Page 111 Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Technical Support (for desktop and portable computers) Technical Support (for servers and workstations)
  • Page 112 Country (City) International Access Code Country Code City Code Norway (Lysaker) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/no/no/emaildell/ Country Code: 47 Technical Support Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard Panama General Support Peru General Support Poland (Warsaw) Website: support.euro.dell.com...
  • Page 113 Singapore (Singapore) Website: support.ap.dell.com International Access Code: 005 Technical Support (Dimension, Inspiron, and Electronics and Accessories) Country Code: 65 Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Slovakia (Prague) Website: support.euro.dell.com...
  • Page 114 Country (City) International Access Code Country Code City Code Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business City Code: 91 Technical Support Customer Care Sales Switchboard Corporate Technical Support Customer Care...
  • Page 115 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Transaction Sales Corporate Sales Thailand Website: support.ap.dell.com International Access Code: 001 Technical Support (OptiPlex, Latitude, and Dell Precision) Country Code: 66 Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Corporate Sales...
  • Page 116 Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp Country Code: 44 City Code: 1344 E-mail: dell_direct_support@dell.com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct and general)
  • Page 117 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...
  • Page 118 Appendix...

  • Page 119: Index

    46 how to copy a CD, 45 crashes, 66 damaged computer testing, 68 Dell support site, 10 Dell support policy, 98 Device Driver Rollback, 70 device latch release description, 17 system view, 17 device status lights description, 12...
  • Page 120 description, 20 system view, 20 Finding Information, 9 finding solutions, 59 floppy drive fixing problems, 64 hard drive description, 16, 20 replacing, 87 system view, 16, 20 hardware drivers, 69 Hardware Troubleshooter, 74 Help and Support Center, 10 help file, 9 accessing, 61 IEEE 1394 connector description, 15...
  • Page 121 power fixing problems, 31 protection devices, 25 turning off your computer, 26 power button description, 11 system view, 11 printer cable, 23 connecting, 23 setting up, 23 USB, 23 problems restore to previous state, 71 programs crashes, 66 fixing problems, 66 not responding, 67 RAM.
  • Page 122 video connector description, 19 system view, 19 wet computer, 67 Windows XP Device Driver Rollback, 70 Hardware Troubleshooter, 74 help, 61 Help and Support Center, 10 reinstalling, 71 System Restore, 71 Index...

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