Dell Inspiron 4150 Owner's Manual
Dell Inspiron 4150 Owner's Manual

Dell Inspiron 4150 Owner's Manual

Dell laptop pc owner's manual 4150
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Dell™ Inspiron™ 4150
Owner's Manual
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Summary of Contents for Dell Inspiron 4150

  • Page 1 Dell™ Inspiron™ 4150 Owner’s Manual w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
  • Page 2 Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell TrueMobile, Dell Precision, Dimension, OptiPlex, Latitude, DellNet, Dell TravelLite, AccessDirect, DellPlus, and DellWare are trademarks of Dell Computer Corporation;...
  • Page 3: Table Of Contents

    Contents CAUTION: Safety Instructions General ......Power ......Battery .
  • Page 4 Connecting to the Internet Setting Up Your Internet Connection Copying CDs ......Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW Discs Helpful Tips How to Copy a CD...
  • Page 5 Power Problems ......Error Messages ......Video and Display Problems .
  • Page 6 Hard Drive ......Returning a Hard Drive to Dell Contents ....
  • Page 7 Specifications ......Dell Technical Support Policy (U.S. Only) Definition of “Dell-Installed” Software and Peripherals Definition of “Third-Party”...
  • Page 8 Contents...
  • Page 9: Caution: Safety Instructions

    CAUTION: Safety Instructions Use the following safety guidelines to help ensure your own personal safety and to help protect your computer and working environment from potential damage. General • Do not attempt to service the computer yourself unless you are a trained service technician.
  • Page 10: Power

    Power • Use only the Dell-provided AC adapter approved for use with this computer. Use of another AC adapter may cause a fire or explosion. • Before you connect the computer to an electrical outlet, check the AC adapter voltage rating to ensure that the required voltage and frequency match the available power source.
  • Page 11: Battery

    Battery • Use only Dell™ battery modules that are approved for use with this computer. Use of other types may increase the risk of fire or explosion. •...
  • Page 12: Air Travel

    • Certain Federal Aviation Administration regulations and/or airline-specific restrictions may apply to the operation of your Dell computer while you are on board an aircraft. For example, such regulations/restrictions may prohibit the use of any personal electronic device (PED) that has the capacity for intentional transmission of radio frequency or other electromagnetic signals while on an aircraft.
  • Page 13: When Using Your Computer

    When Using Your Computer Observe the following safe-handling guidelines to prevent damage to your computer: • When setting up the computer for work, place it on a level surface. • When traveling, do not check the computer as baggage. You can put your computer through an X-ray security machine, but never put your computer through a metal detector.
  • Page 14: Ergonomic Computing Habits

    If your computer gets wet or is damaged, follow the procedures described in "Solving Problems" on page 72 or 73. If, after following these procedures, you confirm that your computer is not operating properly, contact Dell (see "Contacting Dell" on page 108 for the appropriate contact information).
  • Page 15: Protecting Against Electrostatic Discharge

    For instructions about replacing the lithium-ion battery in your computer, refer to the section about replacing the battery in your Dell computer documentation. The NiMH battery is a long-life battery, and it is very possible that you will never need to replace it. However, should you need to replace it, the procedure must be performed by an authorized service technician.
  • Page 16 When Using Yo ur Computer...
  • Page 17: Setting Up And Using Your Computer

    S E C T I O N 1 S e t t i n g U p a n d U s i n g Yo u r C o m p u t e r A Tour of Your Computer Setting Up a Printer Transferring Information to a New Computer With ®...
  • Page 18: A Tour Of Your Computer

    A Tour of Your Computer Front View Dell AccessDirect button power button keyboard touch pad/track stick buttons battery bay Setting Up and Using Yo ur Computer display latch button display latch keyboard status lights air vent microphone device status lights...
  • Page 19 — Keeps the display closed. I S P L A Y A T C H — The green lights located above the keyboard E Y B O A R D T A T U S I G H T S indicate the following: Turns on when the numeric keypad is enabled Turns on when the caps lock function is enabled...
  • Page 20 If the computer is connected to an electrical outlet, the follows: If the computer is running on a battery, the Setting Up and Using Yo ur Computer E V I C E T A T U S I G H T S Turns on when you turn on the computer.
  • Page 21: Left Side View

    For more information, see the Tell Me How help file. To access the help file, see page 56. — You can install devices such as an optical drive or the Dell O D U L E TravelLite™ module in the module bay.
  • Page 22 P C C including modems and network adapters. For more information, see the Tell Me How help file. To access the help file, see page 56. device to the computer. Instructions for installing antitheft devices are usually included with the device. of the integrated speakers.
  • Page 23: Right Side View

    Right Side View modem connector infrared sensor S-video TV-out connector speaker air vent audio connectors network connector — Press the volume control keyboard shortcuts to adjust the volume P E A K E R S of the integrated speakers. For more information, see the Tell Me How help file. To access the help file, see page 56.
  • Page 24 Attach a microphone to the Attach headphones or speakers to the Setting Up and Using Yo ur Computer U D I O O N N E C T O R S connector. O D E M O N N E C T O R Connect the telephone line to the optional modem connector.
  • Page 25: Back View

    E T W O R K O N N E C T O R Connects the computer to a network. The lights next to the connector indicate activity for both wired and wireless network communications. For information on using the network adapter, see the online network adapter documentation supplied with your computer.
  • Page 26 which prevents the computer from overheating. Setting Up and Using Yo ur Computer CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low- airflow environment, such as a closed briefcase, while it is running.
  • Page 27 O C K I N G O N N E C T O R Connects the optional docking device. A docking device allows you to easily use external devices with your computer, such as an external keyboard, mouse, and monitor. See the documentation that came with your docking device for additional information.
  • Page 28 A C A The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. Setting Up and Using Yo ur Computer — Attach the AC adapter to the computer. D A P T E R O N N E C T O R CAUTION: The AC adapter works with electrical outlets...
  • Page 29: Bottom View

    Bottom View device latch releases docking device latch — The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. — Press a latch release to remove a device in the E V I C E A T C H E L E A S E S module bay or battery bay.
  • Page 30: Setting Up A Printer

    Setting Up a Printer See the documentation that came with the printer for setup information, including how to: Printer Cable Your printer connects to your computer with either a USB cable or a parallel cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer.
  • Page 31: Connecting A Usb Printer

    screws (2) parallel printer cable Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. Install the printer driver if necessary. See the documentation that came with your printer. Connecting a USB Printer Complete the operating system setup, if you have not already done so.
  • Page 32: Transferring Information To A New Computer With Windows ® Xp

    Transferring Information to a New Computer With Windows Windows XP provides a Files and Settings Transfer Wizard to move data, such as e-mails, window sizes, toolbar settings, and Internet bookmarks, from one computer to another. First you collect the data from the source computer, and then you import the data to the new computer.
  • Page 33: Setting Up A Home And Office Network With Windows Xp

    On the Which computer is this? screen, select New Computer, and then click Next. Follow the instructions on the screen. Setting Up a Home and Office Network With Windows XP Windows XP provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.
  • Page 34: Setting Up Your Internet Connection

    If you are using a dial-up connection, connect a telephone cable to the modem connector on your computer and to the telephone wall jack before you set up your Internet connection. If you are using a DSL or cable modem connection, contact your ISP for setup instructions.
  • Page 35: Copying Cds

    Click the appropriate option under How do you want to connect to the Internet?, and then click Next. Use the setup information provided by your ISP to complete the setup. If you are having problems connecting to the Internet, see "Modem and Internet Connection Problems"...
  • Page 36: Using Easy Cd Creator Basic

    Using Easy CD Creator Basic See the Easy CD Creator Basic documentation for instructions on how to use the program, information about different recording techniques, and CD media limitations. The Easy CD Creator Basic documentation is located in the Microsoft Help"...
  • Page 37: How To Copy A Cd

    • Do not burn a blank CD-R or CD-RW disc to its maximum capacity; for example, do not copy a 650-MB file to a 650-MB blank CD. The CD-RW drive needs 1 or 2 MB of the blank CD to finalize the recording.
  • Page 38: Turning Off The Computer

    HINT: You must use CD-R discs to burn music CDs that you want to play in regular stereos. CD-RW discs do not play in most home or car Turning Off the Computer stereos. HINT: If you are having difficulties turning off your computer because a program stops responding, see "General...
  • Page 39: Swapping Devices While The Computer Is Running

    device latch release NOTICE: Insert devices before you dock and turn on the computer. Insert the new device into the bay, and push it until you hear a click. Turn on the computer. Swapping Devices While the Computer Is Running NOTICE: To prevent damage to the docking connector, do not remove or replace devices while the computer is connected to a docking device.
  • Page 40: Using The Floppy Drive As An External Device

    Using the Floppy Drive as an External Device If you ordered a floppy drive and a floppy drive cable, you can use the floppy drive as an external device when the module bay is already occupied by another device. Use the floppy drive cable to connect the floppy drive to the parallel connector on the back of the computer.
  • Page 41: Enabling The Infrared Sensor

    Press the down-arrow key to select Infrared Mode, and press the right- arrow key to change the setting to Fast IR or Slow IR. Dell recommends that you use Fast IR. If the infrared device cannot communicate with your computer, turn off the computer and repeat steps 1 through 5 to change the setting to Slow IR.
  • Page 42: Connecting A Television To The Computer

    S-Video Connection Setting Up and Using Yo ur Computer • S-video (for a television with an S-video input) • Composite video (for a television with only a composite video input; also uses the Dell-supplied composite TV-out adapter cable)
  • Page 43 Before you begin, ensure that you have the following cables: Turn off the computer and the television and/or audio device you want to connect. Plug one end of the S-video cable into the S-video connector on the computer. Plug the other end of the S-video cable into your television. S-video cable audio cable Setting Up and Using Yo ur Comput er...
  • Page 44: Composite Video Connection

    Composite Video Connection Setting Up and Using Yo ur Computer Plug the single-connector end of the audio cable into the connector on your computer. Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or other audio device. Turn on the television, turn on any audio device you connected, and then turn on the computer.
  • Page 45 To connect the computer to a television that has a composite video input only, Dell provides a composite TV-out adapter cable. Before you begin, ensure that you have the following cables: Turn off the computer and the television and/or audio device you want to connect.
  • Page 46 S-video TV-out connector Setting Up and Using Yo ur Computer S-video connector composite TV-out adapter cable Plug one end of the composite video cable into the composite video connector on the composite TV-out adapter cable. Plug the other end of the composite video cable into the composite video connector on the television.
  • Page 47: Enabling The Display Settings For A Television

    Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your television or other audio device. Enabling the Display Settings for a Television Click the Start button and click Control Panel. Click Appearance and Themes and click Display.
  • Page 48 HINT: Various programs access the hardware in different ways. You may or may not need to click the primary button for operations other than playing DVDs. Setting Up and Using Yo ur Computer Click the Displays tab. Click the upper-left corner of the TV button to enable the television. To play a DVD on the television, click the small "primary"...
  • Page 49: Setting Up The Dolby Headphone

    DVD video is visible only on the display that is set to primary. While the DVD is playing, the DVD player window on your computer display is blank or (if the DVD player window is set to full-screen mode) the entire computer display screen is blank.
  • Page 50: Power Protection Devices

    NOTICE: Surge protectors do not protect against power fluctuations or power interruptions. NOTICE: Network adapter protection is not available on surge protectors. Dell recommends that you disconnect the network cable from the network wall jack during electrical storms. NOTICE: Line conditioners do not protect against power interruptions.
  • Page 51: Uninterruptible Power Supplies

    Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted.
  • Page 52 Setting Up and Using Yo ur Computer...
  • Page 53: Solving Problems

    S E C T I O N 2 S o l v i n g P r o b l e m s Finding Solutions Accessing Help Power Problems Error Messages Video and Display Problems Sound and Speaker Problems Printer Problems Modem and Internet Connection Problems Scanner Problems Touch Pad or Mouse Problems...
  • Page 54: Finding Solutions

    So l vi n g Pro b l em s See page 56. Press the power button to exit Tell Me standby mode. See the help file for more infor- mation on standby mode. Get technical assistance from Dell. See page 108. See page 57. ®...
  • Page 55 See page 58. See page 60. See page 61 See page 62. See page 64. See page 64. See page 65. See page 66. See page 66– 69 See page 70. See page 57. See page 70. See page 62. See page 71.
  • Page 56: Accessing Help

    If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell (see page 108). — H E L P F I L E X P —...
  • Page 57: Error Messages

    E S T T H E E L E C T R I C A L O U T L E T working by testing it with another device, such as a lamp. — Check the AC adapter cable connections. If H E C K T H E A D A P T E R the AC adapter has a light, ensure that the light is on.
  • Page 58: Video And Display Problems

    — A floppy disk is in the floppy drive. X I T S O M E P R O G R A M S A N D — Contact Dell (see page 108). — The program that you are — Insert a disk...
  • Page 59: If The Display Is Difficult To Read

    — If you are using a battery to power your computer, H E C K T H E B A T T E R Y the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. E S T T H E E L E C T R I C A L O U T L E T working by testing it with another device, such as a lamp.
  • Page 60: If Only Part Of The Display Is Readable

    Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see page 108). ® D J U S T T H E...
  • Page 61: If You Have A Problem With External Speakers

    If you have a problem with external speakers H E C K T H E S P E A K E R C A B L E C O N N E C T I O N S supplied with the speakers. E S T T H E E L E C T R I C A L O U T L E T working by testing it with another device, such as a lamp.
  • Page 62: Modem And Internet Connection Problems

    Modem and Internet Connection Problems HINT: If you can connect to your Internet service provider (ISP), your modem is functioning properly. If you are sure that your modem is working properly and you still experience problems, contact your ISP . So l vi n g Pro b l em s E S T T H E E L E C T R I C A L O U T L E T working by testing it with another device, such as a lamp.
  • Page 63 O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and use the telephone line to connect the modem directly to the telephone wall jack.
  • Page 64: Scanner Problems

    Scanner Problems Touch Pad or Mouse Problems So l vi n g Pro b l em s H E C K T H E P O W E R C A B L E C O N N E C T I O N power cable is firmly connected to a working electrical power source and that the scanner is turned on.
  • Page 65: External Keyboard Problems

    O V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E — T O U C H P A D Turn off the computer.
  • Page 66: Unexpected Characters

    If the characters appear now but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see page 108). I S A B L E T H E N U M E R I C K E Y P A D keypad if numbers are displayed instead of letters.
  • Page 67: If You Cannot Play A Cd, Cd-Rw, Or Dvd

    N S U R E T H A T T H E D I S K I S N O T W R I T E data to a write-protected disk. back of floppy disk not write-protected R Y A N O T H E R F L O P P Y D I S K possibility that the original disk is defective.
  • Page 68: If You Cannot Eject The Cd, Cd-Rw, Or Dvd Drive Tray

    If you cannot eject the CD, CD-RW, or DVD drive tray If you hear an unfamiliar scraping or grinding sound So l vi n g Pro b l em s ® N S U R E T H A T I N D O W S R E C O G N I Z E S T H E D R I V E button and click My Computer.
  • Page 69: If The Cd-Rw Drive Stops Writing

    If the CD-RW drive stops writing I S A B L E S T A N D B Y M O D E I N C D- R W — For more information on power management modes, search for the keyword standby in the Windows XP Help and Support Center.
  • Page 70: Network Problems

    F Y O U H A V E P R O B L E M S W I T H A Contact Dell (see page 108). F Y O U H A V E P R O B L E M S W I T H A —...
  • Page 71: A Program Stops Responding

    A program stops responding — N D T H E P R O G R A M Simultaneously press Click the Applications tab, and then select the program that is no longer responding. Click End Task. A solid blue screen appears —...
  • Page 72: If Your Computer Gets Wet

    CAUTION: Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Dell recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet.
  • Page 73: If You Drop Or Damage Your Computer

    E L L website or e-mail service, call Dell for technical assistance (see page 108). See "Dell Technical Support Policy (U.S. Only)" on page 107 for a description of the hardware and software support provided by Dell. — Go to support.dell.com for help HINT: See "Limited...
  • Page 74: Drivers

    Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and the programs that use the device.
  • Page 75: Reinstalling Drivers

    Reinstalling Drivers NOTICE: The Dell Support website and your approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.
  • Page 76: Manually Reinstalling Drivers For Windows Xp

    Manually Reinstalling Drivers for Windows XP HINT: If you are reinstalling an infrared sensor driver, you must first enable the infrared sensor in the system setup program (see page 41) before continuing with the driver installation. So l vi n g Pro b l em s time that you run the CD, it might prompt you to install setup files.
  • Page 77: Resolving Software And Hardware Incompatibilities

    Double-click the name of the device for which you are installing the driver. Click the Driver tab and then click Update Driver. Click Install from a list or specific location (Advanced), and then click Next. Click Browse, and browse to the location to which you previously extracted the driver files.
  • Page 78: Using Microsoft ® Windows ® System Restore

    You can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help and Support. Type hardware troubleshooter to start the search. Click Hardware Troubleshooter in the Search Results list. In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and then click Next.
  • Page 79: Creating A Restore Point

    NOTICE: It is important to make regular backups of your data files. System Restore does not monitor changes to or recover your data files. If the original data on the hard disk is accidentally erased or overwritten, or if it becomes inaccessible because of a hard disk malfunction, use your backup files to recover the lost or damaged data.
  • Page 80: Restoring The Computer To An Earlier Operating State

    Restoring the Computer to an Earlier Operating State If problems occur after installing a device driver, first try using Device Driver Rollback (see page 75). If Device Driver Rollback does not resolve the problem, then use System Restore. So l vi n g Pro b l em s Click Create.
  • Page 81: Undoing The Last System Restore

    NOTICE: The Operating System Windows XP . The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless instructed to do so by a Dell technical support representative. ® ® Windows...
  • Page 82 Exit any program or utility that might run after you insert the CD. Shut down (see page 38) and restart the computer. Press immediately after the Dell™ logo appears. If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.
  • Page 83 Completing the GUI Setup NOTICE: When the computer restarts, you will see the following message: Press any key to boot from the CD. Do not press any key when this message appears. When the Regional and Language Options screen appears, select the settings for your location, and then click Next.
  • Page 84: Reinstalling Drivers And Software

    Completing the Operating System Setup Reinstalling Drivers and Software So l vi n g Pro b l em s NOTICE: When the computer restarts, you will see the following message: Press any key to boot from the CD. Do not press any key when this message appears.
  • Page 85: Adding And Replacing Parts

    S E C T I O N 3 A d d i n g a n d R e p l a c i n g Pa r t s Palm Rests Display Cover Hard Drive Memory, Mini PCI Card, and Modem...
  • Page 86: Palm Rests

    Palm Rests HINT: Complete instructions for replacing the palm rests are included with the optional color inserts. Adding and Replacing Pa rts Save and close any open files, exit any open programs, and shut down the computer (see page 38). If the computer is connected docked to a docking station, undock it.
  • Page 87: Display Cover

    To replace the palm rests, insert the tabs on the inside edge of the palm rest into the slots on the computer. Then press along the outside edges of the palm rest until it snaps into place. Repeat the process on each side. Display Cover Slide your index fingers under the straight edge of the display cover until the cover pops out.
  • Page 88: Hard Drive

    Press the cover along the straight edge at the back of the computer until it snaps into place. Firmly press the Dell logo until it snaps into place. Press above both hinge covers to engage the final snaps. CAUTION: If you remove the hard drive from the computer when...
  • Page 89 Continue to ground yourself periodically during this procedure. Turn the computer over, and remove the hard drive screw(s). screw hard drive Adding and Re placing Parts HINT: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell.
  • Page 90: Returning A Hard Drive To Dell

    Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging. Otherwise, the hard drive may be damaged in transit. Adding and Replacing Pa rts NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging.
  • Page 91: Memory, Mini Pci Card, And Modem

    foam packaging Memory, Mini PCI Card, and Modem CAUTION: Before working inside your computer, read the safety instructions on page 9. Save and close any open files, exit any open programs, and shut down the computer (see page 38). If the computer is docked, undock it. See the documentation that came with your docking device for instructions.
  • Page 92 M2.5 x 12-mm screw (1) Adding and Replacing Pa rts NOTICE: While you work, periodically touch unpainted metal on the computer to dissipate static electricity that might harm internal components. Turn the computer over. Remove the screw(s) from the cover, and lift up the cover. captive screws (2) cover...
  • Page 93: Adding Memory

    See "Specifications" on page 100 for information on the memory supported by your computer. Be sure to add only memory modules that are intended for your computer. cover captive screws (2) HINT: Memory modules purchased from Dell are covered under your computer warranty. Adding and Re placing Parts...
  • Page 94 HINT: If the memory module is not installed properly, the computer does not boot. No error message indicates this failure. Adding and Replacing Pa rts NOTICE: To prevent damage to the memory module connector, do not use tools to spread the inner metal tabs that secure the memory module. If you are replacing a memory module, remove the existing module.
  • Page 95: Adding A Mini Pci Card

    Replace the cover and screw(s). NOTICE: If the memory module cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer. Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.
  • Page 96: Adding A Modem

    Adding a Modem If you ordered the optional modem at the same time that you ordered your computer, the modem is already installed. Adding and Replacing Pa rts NOTICE: To avoid damaging the Mini PCI card, never place cables on top of or under the card.
  • Page 97 modem Connect the modem cable to the modem. NOTICE: The cable connectors are keyed for correct insertion; do not force the connections. Align the modem with the screw hole(s), and press the modem into the connector on the system board. Install the screw(s) to secure the modem to the system board.
  • Page 98 Adding and Replacing Pa rts...
  • Page 99: Appendix

    S E C T I O N 4 A p p e n d i x Specifications Dell Technical Support Policy (U.S. Only) Returning Items for Warranty Repair or Credit Contacting Dell Regulatory Notices Limited Warranties and Return Policy...
  • Page 100: Specifications

    Appendix Specifications Microprocessor Microprocessor type L1 cache L2 cache External bus frequency System Information System chip set Data bus width DRAM bus width Microprocessor address bus width PC Card CardBus controller PC Card connector Cards supported PC Card connector size Data width (maximum) Memory Memory module connector...
  • Page 101 6-pin mini-DIN connector 4-pin USB 1.1-compliant connector sensor compatible with IrDA Standard 1.1 (Fast IR) and IrDA Standard 1.0 (Slow IR) 200-pin connector for a Dell™ docking device 7-pin mini-DIN connector (optional S-video to composite video adapter cable) Type IIIA Mini PCI card slot with Wi-Fi (802.11b) wireless support...
  • Page 102 Appendix (continued) Video Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Maximum resolutions Response time (typical) ATI Mobility RADEON 7500C 16 MB or 32 MB LVDS...
  • Page 103 (continued) Display Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch Power Consumption: Panel with backlight (typical) Controls Keyboard Number of keys Key travel Key spacing Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height 60 Hz 0°...
  • Page 104 Appendix Track Stick X/Y position resolution (graphics table mode) Size Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate) Computer on Computer off Operating life Life span (approximate) Temperature range: Operating Storage 250 count/sec @ 100 gf protrudes 0.5 mm higher than surrounding keycaps 8-cell "smart"...
  • Page 105 AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage Physical Height Width Depth Weight (with 8-cell battery): With travel module With floppy disk drive With CD drive 90–264 VAC 1.5 A...
  • Page 106 Appendix Environmental Temperature range: Operating Storage Relative humidity (maximum): Operating Storage Maximum vibration (using a random-vibration spectrum that simulates user environment): Operating Storage Maximum shock (measured with HDD in head-parked position and 2-ms half-sine pulse): Operating Storage Altitude (maximum): Operating Storage 0°...
  • Page 107: Dell Technical Support Policy (U.s. Only)

    Dell, as well as the verification of appropriate functionality of the computer and all Dell- installed hardware.
  • Page 108: Definition Of "Third-Party" Software And Peripherals

    Definition of “Third-Party” Software and Peripherals Third-party software and peripherals include any peripheral, accessory, or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.
  • Page 109 NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
  • Page 110 Country (City) International Access Code Country Code City Code Austria (Vienna) Website: support.euro.dell.com International Access Code: 900 E-mail: tech_support_central_europe@dell.com Country Code: 43 Home/Small Business Sales City Code: 1 Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support...
  • Page 111 Country (City) International Access Code Country Code City Code Brunei Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Canada (North York, Ontario) Automated Order-Status System International Access Code: 011 AutoTech (automated technical support) Customer Care (from outside Toronto) Customer Care (from within Toronto) Customer Technical Support...
  • Page 112 Country (City) International Access Code Country Code City Code China (Xiamen) Tech Support website: support.ap.dell.com/china Country Code: 86 Tech Support E-mail: cn_support@dell.com City Code: 592 Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience...
  • Page 113 Country (City) International Access Code Country Code City Code Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 E-mail Support (portable computers): den_nbk_support@dell.com Country Code: 45 E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care...
  • Page 114 Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/fr/fr/emaildell/ Country Code: 33 Home and Small Business City Codes: (1) (4) Technical Support Customer Care Switchboard Switchboard (calls from outside of France)
  • Page 115 Country Code City Code Hong Kong Technical Support (Dimension™ and Inspiron™) International Access Code: 001 Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Country Code: 852 Customer Service (non-technical, post-sales issues) Transaction Sales Large Corporate Accounts HK Large Corporate Accounts GCP HK...
  • Page 116 Country (City) International Access Code Country Code City Code Italy (Milan) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/it/it/emaildell/ Country Code: 39 Home and Small Business City Code: 02 Technical Support Customer Care Switchboard Corporate Technical Support Customer Care Switchboard...
  • Page 117 Technical Support (Dimension™ and Inspiron™) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees)
  • Page 118 Customer Service (Austin, Texas, U.S.A.) Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.) Sales (Austin, Texas, U.S.A.) SalesFax (Austin, Texas, U.S.A.) Luxembourg Website: support.euro.dell.com International Access Code: 00 E-mail: tech_be@dell.com Country Code: 352 Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium)
  • Page 119 Country Code: 31 (Enterprise): nl_server_support@dell.com City Code: 20 (Latitude): nl_latitude_support@dell.com (Inspiron): nl_inspiron_support@dell.com (Dimension): nl_dimension_support@dell.com (OptiPlex): nl_optiplex_support@dell.com (Dell Precision): nl_workstation_support@dell.com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax...
  • Page 120 Country (City) International Access Code Country Code City Code New Zealand E-mail (New Zealand): nz_tech_support@dell.com International Access Code: 00 E-mail (Australia): au_tech_support@dell.com Country Code: 64 Home and Small Business Government and Business Sales Nicaragua General Support Norway (Lysaker) Website: support.euro.dell.com...
  • Page 121 Country (City) International Access Code Country Code City Code Portugal E-mail: support.euro.dell.com/es/es/emaildell/ International Access Code: 00 Technical Support Country Code: 35 Customer Care Sales Puerto Rico General Support St. Kitts and Nevis General Support St. Lucia General Support St. Vincent and the Grenadines General Support...
  • Page 122 International Access Code: 00 E-mail: swe_support@dell.com Country Code: 46 E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com City Code: 8 E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support...
  • Page 123 Country (City) International Access Code Country Code City Code Switzerland (Geneva) Website: support.euro.dell.com International Access Code: 00 E-mail: swisstech@dell.com Country Code: 41 E-mail for French-speaking HSB and Corporate Customers: support.euro.dell.com/ch/fr/emaildell/ City Code: 22 Technical Support (Home and Small Business) Technical Support (Corporate)
  • Page 124 Country (City) International Access Code Country Code City Code U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: dell.co.uk/lca/customerservices Country Code: 44 E-mail: dell_direct_support@dell.com City Code: 1344 Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general)
  • Page 125 Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U.S. Virgin Islands General Support Venezuela General Support...
  • Page 126: Regulatory Notices

    Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. For additional regulatory information, see the Tell Me How help file that...
  • Page 127: Nom Information (Mexico Only)

    (NOM): Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A.
  • Page 128 Appendix...
  • Page 129: Limited Warranties And Return Policy

    Limited Warranties and Return Policy Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day (U.S. only), one-year, two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the invoice that accompanied your hardware product(s). The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, and the manufacturer guarantee for Latin...
  • Page 130 During the first 90 days of the 90-day limited warranty and the first year of all other limited warranties: For the first 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell- branded hardware products returned to us that prove to be defective in materials or workmanship.
  • Page 131 What if I purchased a service contract? If your on-site service contract is with Dell, on-site service will be provided to you under the terms of the on-site service agreement. Please refer to that contract for details on how to obtain service.
  • Page 132: Total Satisfaction" Return Policy (U.s. Only)

    "Total Satisfaction" return policy for most products that you—the end-user customer—purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable restocking fees as follows: •...
  • Page 133: Limited Warranty Terms For Canada

    You must ship the products to Dell within five days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.
  • Page 134 How long does this limited warranty last? This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell- branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days.
  • Page 135 What if I purchased an on-site service contract? If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096.
  • Page 136: Total Satisfaction" Return Policy (Canada Only)

    "Total Satisfaction" Return Policy (Canada Only) If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date of invoice for a refund or credit of the product purchase price.
  • Page 137: Dell Software And Peripherals (Canada Only)

    While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today.
  • Page 138: One-Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only)

    Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
  • Page 139: Intel ® Warranty Statement For Pentium ® And Celeron ® Processors Only (U.s. And Canada Only)

    Dell Computer de Colombia Corporation Carrera 7 #115-33 Oficina 603 Bogota, Colombia Dell Computer de Mexico SA de CV Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. ® Intel Warranty Statement for Pentium (U.S. and Canada Only) Limited Warranty ®...
  • Page 140 ® ® Intel Pentium and Celeron Processors are backed by a three-year limited warranty. Please refer to the reverse side of this card for complete warranty details. Intel’s Commitment to Quality Intel is committed to producing the highest quality processors available. That’s why we have hundreds of people dedicated to continuously improve our design, manufacturing, and testing technology.
  • Page 141: Index

    66 computer crashes, 70 specifications, 100 turning off, 38 crashes, 70 damaged computer testing, 73 Dell support policy, 107 display fixing problems, 58 display cover replacing, 87 display settings enabling for TV, 47 docking device, 49 Dolby Headphone...
  • Page 142 infrared sensor enabling, 41 location on computer, 23 Internet connection about, 33 fixing problems, 62 options, 33 setting up, 34 IRQ conflicts, 77 keyboard fixing problems, 65-66 status lights, 19 unexpected characters, 66 lights device status, 20 keyboard status, 19 line conditioners, 50 memory adding, 93...
  • Page 143 speakers about, 22-23 fixing problems, 60 specifications, 100 surge protectors, 50 S-video TV-out connector, 42 System Restore, 78 Tell Me How help file accessing, 56 touch pad about, 21 fixing problems, 64 troubleshooting about, 54 blue screen, 71 cannot save to floppy disk, 66 CD-RW drive stops writing, 69 display problems, 58...
  • Page 144 Index...

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