Troubleshooting - Motorola EX128 Getting Started Manual

68014519001.fm Page 36 Monday, September 13, 2010 5:37 PM

Troubleshooting

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Crash recovery
In the unlikely event that your phone stops responding
to taps and key presses, try a quick reset. Remove
the back cover and battery ("Assemble & charge" on
page 4), then replace them and turn on your phone
as usual.
Reset
Reset default factory settings on your phone.
Caution: This option erases all information that you
have entered (including contacts and calendar entries)
as well as content that you have downloaded
(including pictures, videos and music files) stored in
your phone's memory. Once you have erased this
information, you cannot recover it. This option does
not delete SIM card or memory card information.
Settings
Find it: >
> Restore factory settings, then enter "1234"
36 Troubleshooting