General Problems - Pace Sky digibox User Manual

Message
The batteries in this
remote control are
low. Please replace
within the next few
days.

❖ General problems

Problem
You've forgotten your
PIN.
You can't find the
remote control.
Nothing is happening.
Your remote control
isn't working.
Your remote control
works with the TV but
not with your Sky
digibox.
Your remote control
isn't working with your
TV.
50
Possible reason
The batteries in your
remote control or
keyboard are low and
need replacing.
Possible reason
Your Sky digibox is not
receiving power.
Your Sky digibox is
switched off (the
S
standby( )light is red).
The batteries are flat or
something is between
the remote and your
Sky digibox.
Someone has pressed
tv on your remote
control.
Someone has pressed
Sky on your remote
control.
What to do now
Replace the batteries in your remote control or
keyboard as soon as possible to avoid losing the
settings to operate your TV.
Note: If you are using a keyboard, the message will
read "keyboard" in place of "remote control".
What to do now
Call your broadcaster's helpdesk. For your
broadcaster's helpdesk number, select the
Numbers option from the Services screen.
Use the buttons on your Sky digibox – refer to page 45.
To purchase another remote control, call Sky
Customer Service on 08702 404040, or 1800 535 767
for ROI customers.
Make sure the mains lead is properly plugged in and
your Sky digibox is switched on.
Press Sky on your remote control.
Make sure you point your remote control directly at
your Sky digibox and that nothing is between it and
your Sky digibox. The remote light should flash on
your Sky digibox and on the remote control each time
you push a remote control key. If neither light flashes,
check the batteries in your remote control.
Press Sky on your remote control.
Press tv on your remote control.
Telephone
Using your Sky digibox