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Troubleshooting
Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (USA) or
1-800-461-4575 (Canada).
Question
Is your battery
charged? Do
you see
the display?
Do you have a
valid SIM card
inserted in
your phone?
Does the
phone have a
signal? Do you
see
display?
Is the earpiece
volume too
low?
266
Answer
The battery level indicator should
have at least 1 segment showing
Ä
Å
in
(
battery as described in your Start
Here guide.
If necessary, turn off your phone
and make sure that you have
inserted a valid SIM card as
described in your Start Here
guide.
The signal strength indicator
should have at least 1 segment
showing (
!
in the
to an area with a stronger signal
to use your phone.
While on a call, press the upper
volume key on the side of your
phone.
). If it does not, recharge your
#
). If it does not, move
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