Motorola V100 User Manual page 80

V. series personal communicator gsm900/1800 mhz
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(*) including without limitation loss of use, loss of time, inconvenience, commercial loss, lost profits or
savings.
HOW TO GET WARRANTY SERVICE?
In most cases the authorised Motorola dealer which sold and/or installed your Motorola Personal
Communicator and original accessories will honour a warranty claim and/or provide warranty service.
Alternatively, for further information on how to get warranty service please contact either the customer
service department of service provider or Motorola's call centre at the telephone numbers below for your
country.
In order to claim the warranty service you must return the Personal Communicator and/or accessories in
question to Motorola please avoid leaving any supplementary items like SIM cards. The Product should
also be accompanied by a label with your name, address, and telephone number; name of Carrier and a
description of the problem. In the case of vehicular installation, the vehicle in which the Personal
Communicator is installed should be driven to the Authorised Repair Centre, as analysis of any problem
may require inspection of the entire vehicular installation.
In order to be eligible to receive warranty service, you must present your receipt of purchase or a
comparable substitute proof of purchase bearing the date of purchase. The Personal Communicator
should also clearly display the original compatible electronic serial number (IMEI) and mechanic serial
number [MSN]. Such information is contained with the Product.
CONDITIONS
This warranty will not apply if the type or serial numbers on the Product has been altered, deleted,
removed, or made illegible. Motorola reserves the right to refuse free-of-charge warranty service if the
requested documentation cannot be presented or if the information is incomplete, illegible or incompatible
with the factory records.
Repair, at Motorola's option, may include the replacement of parts or boards with functionally equivalent,
reconditioned or new parts or boards. Replaced parts, accessories, batteries, or boards are guaranteed
79
for the balance of the original warranty time period. The Warranty Term will not be extended. All original
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